해변에 위치, 백사장

푸에르토 아즐 마르벨라 여행 후기

3 out of 5
푸에르토 아즐 마르벨라
Calle Camilo Jose Cela, 3, Marbella, Malaga

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 617개 이용 후기 중 261개" "
평점 8 - 좋아요. 617개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 617개 이용 후기 중 46개" "
평점 4 - 별로예요. 617개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 617개 이용 후기 중 6개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

María Teresa

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
La ubicación del hotel es PERFECTA,1°Linea de playa Fontanilla, el personal de recepción buenos(como tiene que ser), el apartamento (estudio)muy acogedor. Tiene un restaurante sin salir del hotel que se come maravillosamente y a muy buen precio.le falta parking, pero hay cerca del hotel 15€ día. No tengo queja alguna, pero no obstante no recomiendo hospedarse en la planta de recepción, se oye a la gente que entra,sale y se pone hablar a la hora que sea sin tener en cuenta que hay habitaciones, y que en ellas hay gente durmiendo, con lo que dejas de dormir o te rompen el sueño, así que no se debe uno hospedar en esa planta baja a no ser que aislen el pasillo que hace de cueva. Por lo demás es idóneo de primera planta hacia arriba. Es recomendable en líneas generales siempre que se tenga en cuenta esto, yo he estado la semana Santa y han sido tres días . Si hubieran sido más no se lo que habría hecho.
2024년 3월에 3박 숙박함
답변 제공: Gerente. Puerto Azul Marbella. 님, 2024년 4월 5일
Estimada María Teresa, gracias por compartir tu experiencia con nosotros. Nos alegra saber que disfrutaste de la ubicación perfecta de nuestro hotel en primera línea de playa de la Fontanilla y que encontraste el personal de recepción amable y servicial. También nos complace saber que encontraste el apartamento acogedor y disfrutaste de la comida en nuestro restaurante a un buen precio.Lamentamos escuchar que experimentaste molestias debido al ruido en la planta de recepción. Tomamos en cuenta tus comentarios sobre este tema y buscaremos formas de abordarlo para mejorar la experiencia de nuestros Huéspedes en esa área del hotel. Agradecemos tus sugerencias y tu comprensión.Esperamos poder recibirte nuevamente en el futuro y asegurarnos de que tengas una estancia aún más placentera. Siempre estamos aquí para asegurarnos de que tu estancia sea lo más cómoda posible. ¡Gracias por elegirnos y por tu recomendación! Miguel Angel Mitrotti.

8/10 - 좋아요

Malcolm 님, Chester-le-Streer

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
We have stayed here for aporox 14yrs often twice a year The location is brilliant the staff are welcoming We have had a few issues but these have been sorted out Outside the property is being slowly beeing up dated however the paintwork in out recent front line room is in need of urgent attention this inclues the bashed door furniture. They have a bad habit of not telling guests that any work is going on & you dont find out until you arrive New guests tgat register for wifi receive a free welcome drink but reurning customers are acknowledged but offered nothing All in all over the years of visits i would havd ssid their satisfaction rate from us has slipped to 7/10 but location & price are very good
2024년 3월에 4박 숙박함
답변 제공: MANAGER Aparthotel Puerto Az 님, 2024년 3월 25일
Dear Malcom, We truly appreciate your loyalty and the feedback you've provided over the years. It's wonderful to hear that you've found our location brilliant and our staff welcoming. We're committed to addressing any issues promptly, and we apologize for any inconvenience caused by the ongoing updates to the property. Your comments regarding communication about ongoing work and recognition of returning Guests are duly noted, and we will work on improving these areas. We value your continued support and hope to have the opportunity to welcome you back for an even better experience in the future. I wouldnt like to say goodbye without expressing all the gratitude, not only mine but from all our friendly and helpful staff because, with their professionalism, they are who make and achieve our guests leave the hotel with good memories. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti

8/10 - 좋아요

Colin John

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Great location on the sea front in the centre of the resort. Disappointing that building repairs were in progress at the time (March 2024).
2024년 3월에 5박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul 님, 2024년 3월 18일
Dear John, thank you for your feedback! We're glad to hear that you appreciated our great location on the seafront in the center of the resort. We apologize for any inconvenience caused by the repairs that were in progress during your stay in March 2024 only in the facade of the building, not concerning the apartments. Your comments are valuable to us, and we will use them to improve our services and ensure a better experience for our Guests. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti,

10/10 - 훌륭해요

Clemens

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: MANAGER Puerto Azul 님, 2024년 2월 29일
Dear Clemence, thank you for dedicate us part of your time. We are glad to know by your vavaloration that your stay in Puerto Azul has been very pleasent, without any doubt your satisfaction is also ours. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti

10/10 - 훌륭해요

María Jesús

가족 여행
좋아요: 청결 상태, 객실의 편안함
Independencia
Cama cómoda, climatización perfecta y baño muy funcional y acogedor. Hemos estado 2 personas con total indepencia. Muy bien situado. Personal agradable. Los restaurantes del complejo estupendos y con precios competitivos.
2024년 1월에 4박 숙박함
답변 제공: Aparthotel Puerto Azul. 님, 2024년 1월 26일
Estimada María Jesús, nos complace enormemente saber que disfrutaron de su estancia en nuestro Hotel. Es muy alentador recibir comentarios positivos sobre la comodidad de la cama, la eficacia de la climatización y la funcionalidad acogedora del baño. Nos esforzamos por ofrecer un ambiente donde los huéspedes se sientan cómodos e independientes, y nos alegra saber que pudieron experimentar eso.Gracias igualmente por mencionar nuestra ubicación privilegiada.Agradecemos también sus amables palabras sobre nuestro personal, trabajamos arduamente para garantizar que nuestros huéspedes se sientan bienvenidos y atendidos durante su estancia.Es estupendo saber que disfrutaron de los restaurantes Sirocco y Kanaloa y que encontraron sus precios competitivos. Esperamos tener el placer de darles la bienvenida nuevamente en el futuro. ¡Gracias por elegir nuestro hotel! Atentamente, Miguel Angel Mitrotti. GERENTE

10/10 - 훌륭해요

Per

2023년 12월에 1박 숙박함
답변 제공: MANAGER Puerto Azul Marbella. 님, 2024년 1월 9일
Dear Per, thank you for your excellent valoration!!! We are sure your opinion will be very helpful. We hope to see you very soon in Marbella. Sincerely, Miguel Angel Mitrotti,

10/10 - 훌륭해요

marin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Super
2023년 12월에 2박 숙박함
답변 제공: MANAGER Puerto Azul Marbella. 님, 2024년 1월 9일
Dear Guest, thank you for your excellent report and for dedicate us part of your time. We hope to see you again very soon in Marbella. Sincerely, Miguel Angel Mitrotti,

10/10 - 훌륭해요

Jacques 님, New Orleans

2023년 12월에 7박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul. 님, 2024년 1월 16일
Dear Jacques, thank you for your excellent review. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti.

8/10 - 좋아요

Colin John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location by the sea front and promenade, restaurants and city centre. The Hotel is modern and bright. My only complaint is that the room smelt strongly of cigarette smoke on arrival.
2023년 12월에 6박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul. 님, 2023년 12월 22일
Dear Colin, I'm glad to hear that you enjoyed the great location of the Hotel, its modern and bright atmosphere, and the proximity to the seafront, promenade, restaurants, and the city center. I apologize for the inconvenience you had with smell in your room upon arrival. We take your feedback enthusiastically, which, for sure, will help us to improve and to meet your expectations. We hope to see you soon in this your Aparthotel in Marbella. Sincerely. Miguel Angel Mitrotti.

10/10 - 훌륭해요

Oliver

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul 님, 2023년 12월 18일
Dear Oliver, thank you for your excellent report. We hope to see you soon in Marbella. Sincerely, Miguel Angel Mitrotti

10/10 - 훌륭해요

Lisa

2023년 11월에 4박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul 님, 2023년 11월 20일
Dear Lisa, valoration like yours encourage us to continue to meet our day-to-day goal, our goal is simply to achieve maximum Customer satisfaction, knowing that your stay at Puerto Azul has met your expectations. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti.

8/10 - 좋아요

Gunnel

좋아요: 청결 상태, 객실의 편안함
2023년 11월에 7박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul. 님, 2023년 11월 20일
Dear Guest, thank you for your very good remark. We hope to see you soon again in Marbella. Sincerely, Miguel Angel Mitrotti.

10/10 - 훌륭해요

rima

2023년 9월에 6박 숙박함
답변 제공: Miguel Angel Mitrotti. Manager Puerto Azul. 님, 2023년 12월 11일
Dear Rima, I'm delighted to read yor excellent valoration on Expedia. We hope to see you soon again in this your Resort in Marbella.Best regards,

10/10 - 훌륭해요

Kerstin

단체 여행
좋아요: 청결 상태, 객실의 편안함
Bra läge i Marbella
Mycket bra läge i Marbella vid stranden. Lite slitet badrum för övrigt bra standard med utsikt över stranden.
2023년 11월에 4박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul 님, 2023년 11월 13일
Dear Kerstin, thank you for your feedback! We're pleased to hear that you enjoyed our excellent location by the beach and the overall good standard of our facilities. We appreciate your note about the bathroom and will certainly take that into consideration for improvements. We hope to welcome you back in the future for another enjoyable stay!! We hope to see you soon again in Marbella. Sincerely, Miguel Angel Mitrotti.

10/10 - 훌륭해요

Carin

2023년 11월에 6박 숙박함
답변 제공: MANAGER Puerto Azul Resort. 님, 2023년 11월 13일
Dear Carin, thank you for your excellent valoration. We hope to see you soon again in Marbella. Best regards, Miguel Angel Mitrotti.

8/10 - 좋아요

Jesus 님, Luzern

좋아요: 숙박 시설 상태 및 시설
Esta bien,aunque podrían pasar mucho mejor la mopa por los rincones , del resto todo muy bien
2023년 10월에 7박 숙박함
답변 제공: Gerente Aparthotel Puerto Azul 님, 2023년 11월 6일
Estimado Jesús, muchas gracias por dedicarnos parte de su tiempo. Le aseguro que tomamos nota y que procedemos a subsanar cualquier deficiencia con la finalidad de conseguir la satisfacción de nuestros Clientes. Reciba un cordial saludo, Miguel Angel Mitrotti.

8/10 - 좋아요

Pierre

좋아요: 청결 상태, 객실의 편안함
Très bien situé, confort niveau ***, petits-déjeuners très bien, literie moyenne mais acceptable
2023년 10월에 7박 숙박함
답변 제공: Directeur Aparthotel Puerto Azul 님, 2023년 11월 3일
Cher Pierre, merci beaucoup pour votre commentaire. Nous sommes ravis que vous ayez apprécié notre emplacement, nos petits-déjeuners et que le niveau de confort soit satisfaisant malgré une literie moyenne. Votre avis est précieux pour nous, et nous travaillons constamment pour améliorer notre service. Nous espérons vous accueillir à nouveau bientôt. Nous vous envoyons notre reconnaissance, pas seulement la mienne, mais aussi de tout le personnel de l'Aparthôtel. Cordialement, Miguel Angel Mitrotti.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 9박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul. 님, 2023년 11월 3일
Dear Guest, thank you for your excellent Valoration. We hope to see you back very soon. Best regards, Miguel Angel Mitrotti, We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti.

10/10 - 훌륭해요

Per

좋아요: 청결 상태, 객실의 편안함
Bekvämt vid strandpromenaden
Mycket bra lägenheter i bästa delen av Marbella och direkt vid strandpromenaden. Vi hade en lägenhet med separat sovrum, mycket rymlig och bra. Stor balkong mot väster med delvis havsutsikt. Men den här tiden på året är det mycket kort tid med sol på balkongen eftersom höga grannhus skuggar.
2023년 10월에 1박 숙박함
답변 제공: Manager Puerto Azul 님, 2023년 10월 31일
kära Per, tack så mycket för din återkoppling! Vi är glada över att du uppskattade din vistelse i våra lägenheter och den bästa delen av Marbella vid strandpromenaden. Vi förstår utmaningen med solen på balkongen under vissa tider av året på grund av skuggningen från grannhusen. Vi tar dina kommentarer i beaktande och kommer att sträva efter att förbättra upplevelsen. Vi ser fram emot att välkomna dig tillbaka i framtiden och hoppas att du har en lika bekväm vistelse. Tack för din feedback! Vänliga hälsningar, Miguel Angel Mitrotti.

8/10 - 좋아요

Per

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul 님, 2023년 10월 23일
Dear Per, its very important for us your good valoration. Thank you for trusting us. We hope to see you again very soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti.

8/10 - 좋아요

Adi

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location, right on the beach boardwalk. The room was nice. Wi-Fi was terrible. Breakfast OK.
2023년 10월에 1박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul 님, 2023년 10월 23일
Dear Adi: thank you for your feedback! We're pleased to hear you enjoyed our very good location right on the beach boardwalk and found the room nice. However, we apologize for the issues you faced with the Wi-Fi. We'll work on improving that. Thank you again for trusting us and to recommend our Buffet Breakfast to future Guests, we are sure your opinion will be very helpful. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti.

10/10 - 훌륭해요

Tracey 님, Toronto

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Super clean aparthotel in the heart of Marbella. The staff are great! I loved waking up and walking outside to the beach for a coffee. Close to old town, great restaurants and the beach is at your doorstop.
2023년 10월에 8박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul 님, 2023년 10월 23일
Dear Tracey: We're delighted to hear that you enjoyed your stay at our super clean aparthotel in the heart of Marbella. It's wonderful that you found our staff to be great and that you appreciated the convenience of being close to the old town, great restaurants, and having the beach right at your doorstep. Thank you again for trusting us and to recommend our Aparthotel to future guests, we are sure your opinion will be very helpful. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti.

8/10 - 좋아요

Colin John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean and modern, good location for sea front and town
2023년 9월에 6박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul. 님, 2023년 10월 6일
Dear John, we apreciate your very good valoration!! Thank you very much for trusting us, we are sure your opinion will be very helpful. We hope to see you soon in Marbella. Sincerely, Miguel Angel Mitrotti

8/10 - 좋아요

AYMAN

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: MANAGER Puerto Azul. 님, 2023년 10월 6일
Dear Ayman, we thank you your very good review. . We hope to see you soon in Marbella. Sincerely, Miguel Angel Mitrotti.

4/10 - 별로예요

Brenda

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
I have stated here 5 times already, always had a view, whether it was studio, apartment or sea front apartment. This time we were put in a ground floor apartment, practically no view. First night we had no light working in patio so couldn't sit outside. On Thursday we had no water in the taps or to flush our toilet whilst maintenance men were working on a leak. Kitchen layout was awful, kept hitting my head on the cupboard door whilst at the fridge. Broken tiles, walls half plastered . So disappointed with the accommodation since we are regular customers. Think we will look elsewhere next time we come to Marbella
2023년 9월에 5박 숙박함
답변 제공: Manager Puerto Azul. 님, 2023년 10월 6일
Dear Brenda, We appreciate your loyalty as a returning customer, and we apologize for the inconveniences you experienced during your recent stay. Your feedback is important to us, and we take it seriously. We are sorry to hear about the issues with the view, lighting, water, and the condition of your apartment. Please know that we are continuously working to improve our accommodations, and we will address these issues to ensure a more comfortable stay for our Guests in the future. We hope you will consider giving us another chance to provide you with a better experience on your next visit to Marbella. Best regards, Miguel Angel Mitrotti.

8/10 - 좋아요

Edward

좋아요: 청결 상태, 객실의 편안함
Basically perfect
The accommodation is basic, but the location is perfect and good for the price.
2023년 9월에 4박 숙박함
답변 제공: Miguel Angel Mitrotti. Manager Puerto Azul. 님, 2023년 10월 6일
Dear Edward, Thank you for your review! We're glad to hear that you found our location perfect and good value for the price. If you have any specific feedback or suggestions on how we can make your next stay even better, please feel free to share it with our staff. We look forward to welcoming you back in the future! Best regards,

10/10 - 훌륭해요

Stefanie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Großartige Lage, großzügiges Zimmer, nettes Personal.
2023년 9월에 12박 숙박함
답변 제공: Puerto Azul Marbella 님, 2023년 9월 25일
Sehr Geehrte Stefanie, vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie unsere großartige Lage, geräumigen Zimmer und unser freundliches Personal genossen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüssen, Miguel Ángel Mitrotti.

10/10 - 훌륭해요

Gary Richard

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nicely presented property which has undergone some redecoration. The property has now situated a small pool area at the front, which is secluded by a wooden fence. The property have opened up a new restaurant with access and views over looking the sea. I would certainly be returning and recommend to others.
2023년 9월에 7박 숙박함
답변 제공: Manager Puerto Azul Marbella. 님, 2023년 9월 25일
Dear Gary, thank you for your kind review! We're delighted to hear that you enjoyed our property's recent improvements, including the pool area and the new Restaurant Kanaloa with sea views. We appreciate your recommendation and look forward to welcoming you back in the future. Your satisfaction is important to us, and we'll continue to strive for excellence in our services and amenities. Best regards, Miguel Angel Mitrotti.

10/10 - 훌륭해요

Line

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bon service, près de tout et la vue sur mer est très agréable. Bon rapport qualité prix.
2023년 9월에 14박 숙박함
답변 제공: Aparthotel Puerto Azul Directeur 님, 2023년 9월 21일
Cher Client, nous sommes ravis que vous ayez apprécié notre service et la vue sur la mer ! Merci d'avoir mentionné notre bon rapport qualité-prix. Nous vous envoyons notre reconnaissance, pas seulement la mienne, mais aussi de tout le personnel de l'Aparthôtel. Cordialement, Miguel Angel Mitrotti.

8/10 - 좋아요

Peer Kofod

3 stjerner af 5
Godt: - Beliggenhed - Terassen på superior lejlighed - Servicemindet reception og hurtige svar og hjælp til parkering mv. - døgnbemandet reception - ordentligt køleskab med fryser Dårligt - Hotellet er særdeles nedslidt - Specielt senge er meget ringe og der er meget lydt på hotellet - Airconditionmaskiner er gamle og støjer meget selv på quiet funktionen - For mange ting til den pris er tilkøb, og så til latterligt symbolske beløb. Eksempelvis safetybox og poolhåndklæder, et par kapsler til kaffemaskinen. Det burde de give gratis, specielt til de dyrere lejligheder. - Alt i alt meget dyrt for hvad man får for prisen - Det er forståeligt, at det er dyrt at renovere hotel. Men mange nemme ting kunne have været gjort utroligt billigt for at gøre opholdet mindeværdigt; eks. nogle få kaktus eller andre planter på terassen, gratis poolhåndklæder og safety, et par kapsler kaffe, the-breve og 2 flasker vand på køl til ankomst og lignende. Det ville være nemt, næsten gratis for dem og gøre en forskel for gæsterne.
2023년 9월에 4박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul. 님, 2023년 9월 21일
Dear Peer, we appreciate your detailed feedback and the positive points you've highlighted, including our great location and attentive reception. We're sorry to hear about the issues you encountered, particularly with the condition of the Hotel and the additional charges. Your suggestions for improvements are valuable, and we'll certainly take them into consideration as we strive to enhance the Guest experience. Thank you for sharing your thoughts with us. Be sure that we take your feedback enthusiastically, which, for sure, will help us to improve and to meet your expectations. Sincerely, Miguel Angel Mitrotti,

10/10 - 훌륭해요

Katrina

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent location
2023년 9월에 2박 숙박함
답변 제공: Miguel Angel Mitrotti, MANAGER Puerto Azul. 님, 2023년 9월 18일
Dear Katrina, thank you for your excellent rating. Its a great satisfaction to know that you have spent a wonderful time with us. we hope to see you back in Marbella very soon. Best regards,

10/10 - 훌륭해요

Antony

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Liked,
2023년 9월에 7박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul. 님, 2023년 9월 21일
Dear Antony, thank you for your kind report! We're thrilled you had a great stay. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti,

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul Marbella. 님, 2023년 9월 18일
Dear Guest, thank you for you very good remark. We hope to see you back very soon. Best regards, Miguel Angel Mitrotti.

10/10 - 훌륭해요

Sandra

좋아요: 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: GERENTE Puerto Azul Apartamentos. 님, 2023년 9월 6일
Estimada Sandra, muchas gracias por su maravillosa valoración!!! En espera de recibirla nuevamente en Marbella, reciba un cordial saludo. Atentamente, Miguel Angel Mitrotti.

8/10 - 좋아요

Jouni 님, KOTKA

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Olimme kaiken kaikkiaan tyytyväisiä. Majoituimme huoneessa 106, joka on suoraan merelle päin. Maisemat olivat kauniit. Alapuolisesta ravintolasta kuului äänet aika hyvin ja ruuan tuoksu tuli usein terassille, muttei haitannut. Palvelu oli ihan hyvää ja kaikkialle oli lyhyt matka.Läheisestä satamasta pääsi kätevästi Puerto Banukseen katamaraanilla.Paljon myös ruokapaikkoja lähellä. Palvelu perushyvää ja kiinteistö toimiva, vaikkei enää uusi. Pieni uima-allas tuntui riittävän asiakkaille, eikä siellä ruuhkaa ollut.
2023년 8월에 4박 숙박함
답변 제공: MANAGER Puerto Azul Resort. 님, 2023년 9월 6일
Dear Jouni, thank you for your comments and dedicate us part of your time. We are glad you have enjoyed your stay, without any doubt your satisfaction is also ours. As you could check the location is unsurpassable, right on the city center and on the Fontanilla beach,by all kind of business, bars, restaurants, shops, Parkings, etc. and just a short walk to Puerto Banus. Thank you for recommend our VIEW TO THE SEA Apartments, from the spacious Terrace of this kind of Apartment you can get a spectacular view over the Marbella coast. We are glad to know that your stay in Puerto Azul has been very pleasent, without any doubt your satisfaction is also ours. I wouldnt like to say goodbye without expressing all the gratitude, not only mine but from all the staff because, with their professionalism, they are who make and achieve our Guests leave the Apartments with good memories. Thank you very much for your comments and dedicate us part of your time, thank you very much for trusting us and to recommend us to future Guests, we are sure your opinion will be very helpful. We hope to see you soon in Marbella. Sincerely, Miguel Angel Mitrotti,

10/10 - 훌륭해요

Emilio

2023년 8월에 10박 숙박함
답변 제공: GERENTE Puerto Azul Marbella. 님, 2023년 9월 6일
Estimado Emilio, muchas gracias por su maravillosa valoración, esperamos recibirle pronto en Marbella. Sinceramente, Miguel Angel Mitrotti.

8/10 - 좋아요

Silviad

좋아요: 청결 상태
Todo correcto
2023년 8월에 2박 숙박함
답변 제공: GERENTE Puerto Azul Apartamentos. 님, 2023년 8월 25일
Estimada Silvia, muchas gracias por su valoración. En espera de recibirla nuevamente en Marbella, reciba un cordial saludo. Atentamente, Miguel Angel Mitrotti.

8/10 - 좋아요

macarena maria

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Primera experiencia en este alojamiento y muy satisfactoria. Podría mejorarse la iluminación de las estancias .
2023년 7월에 5박 숙박함
답변 제공: Gerente. Puerto Azul, Marbella. 님, 2023년 8월 10일
Estimada Macarena,Agradecemos sinceramente que hayas elegido nuestro alojamiento y por compartir tus comentarios. Estamos encantados de saber que tu estadía fue en general satisfactoria.Tomamos en cuenta tus comentarios para mejorar constantemente y ofrecer la mejor experiencia posible. Estamos comprometidos en revisar y considerar opciones para mejorar la iluminación y así brindar un ambiente aún más cómodo y acogedor.Gracias nuevamente por tus comentarios y por darnos la oportunidad de mejorar. En espera de vernos de nuevo en Marbella, recibe un cordial saludo.Miguel Angel MitrottiSaludos cordiales,

8/10 - 좋아요

Geir

좋아요: 청결 상태, 객실의 편안함
2023년 6월에 21박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul 님, 2023년 7월 24일
Dear Guest, thank you very much for share your valoration in Hotels.com. We hope to see you soon again in Marbella. Sincerely, Miguel Angel Mitrotti. Thank you very much for taking the time to recommend us to future clients. We hope to see you soon again in Marbella. Sincerely, Miguel Angel Mitrotti.

10/10 - 훌륭해요

Ann-Christin

가족 여행
Et super godt hotel, undt morgenmaden (som er dybt kritisabelt - ikke frisk, for lille omsætning). Men sødt personale, flot rengøring, hotellet ligger et fantastisk sted i Marbella.
2023년 7월에 7박 숙박함
답변 제공: Miguel Angel Mitrotti, Manager Puerto Azul Marbell 님, 2023년 7월 19일
Tak for din anmeldelse, Ann-Christin. Vi er glade for at høre, at du nød dit ophold på vores hotel og værdsatte vores venlige personale og flotte rengøring. Vi beklager dog, at morgenmaden ikke levede op til dine forventninger, og vi vil tage din feedback til efterretning for at forbedre oplevelsen for vores gæster. Vi sætter pris på din feedback og håber at byde dig velkommen igen i fremtiden for at give dig en endnu bedre oplevelse.

10/10 - 훌륭해요

Rima

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay here. Location was brilliant and staff super helpful and friendly. It isn't 5 star as it clearly states - but it doesnt really apply in this instance anyway because its more a serviced apartment. The pool is a bit small but they have organised it well so its very private. You don't need a massive pool as the beach is only a hop skip and a jump away. If you rent a car the car park is only a 2 min walk from the hotel and its pretty cheap if you prebook your space. Would definitely recommend and we will defo stay here again in the future.
답변 제공: Miguel Angel Mitrotti. MANAGER Puerto Azul 님, 2023년 7월 6일
Dear Guest, we are glad to know that you have spent a wonderfull stay with us. Thank you for mention that you want to return to Aparthotel Puerto Azul, without any doubt your satisfaction is also ours. Thank you again for your comments about our fabulous location and our competitive Staff and for taking the time to recommend us to future Clients. We hope to see you soon again in Marbella. Sincerely, Miguel Angel Mitrotti. MANAGER Puerto Azul.

10/10 - 훌륭해요

Diarmad

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful and friendly staff.
2023년 6월에 5박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul 님, 2023년 6월 13일
Dear Guest, by your valoration, your stay in Puerto Azul has been very pleasent, without any doubt your satisfaction is also ours. We hope to see you soon again in Marbella. Sincerely, Miguel Angel Mitrotti.

6/10 - 괜찮아요

Bridgit

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location but they up charge for everything.
2023년 5월에 3박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul. 님, 2023년 5월 30일
Dear Bridgit, thank you for your comments about our good Location. It is important to check your booking conditions beforehand to avoid the surprise that you expect services for free which were not booked for. Best regards, Miguel Angel Mitrotti.

10/10 - 훌륭해요

Gustavo 님, Potomac

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff, convenient location with great access to the beach
2023년 5월에 1박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul. 님, 2023년 5월 30일
Dear Gustavo, thank you for your comments about our good Location, our competitive Staff and the proximity of our apartments to the beach. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti.

6/10 - 괜찮아요

Carl R Keister

Great location and very walkable. Front desk was very helpful. The property was noisy when trying to sleep due to the proximity to the boardwalk and adjacent apartment building beside it.
2023년 5월에 6박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul 님, 2023년 5월 22일
Dear Carl, thank you for your comments and dedicate us part of your time. Sorry for the inconveniences you found with the noise but normally the Aparthotel is very quiet, as theres only a pedestrian street under the building. I wouldnt like to say goodbye without expressing our gratitude, not only mine, but from all the staff, because they are who make and achieve our guests leave the hotel with a good memories of their stay. Sincerely, Miguel Angel Mitrotti,

10/10 - 훌륭해요

carine

좋아요: 청결 상태, 객실의 편안함
2023년 5월에 6박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul 님, 2023년 5월 19일
Dear Carine, thank you for your excellent report and for dedicate us part of your time. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti,

8/10 - 좋아요

ELIZABETH

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great option for a couple of nights. Great location, friendly staff, comfortable and clean.
2023년 5월에 2박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul. 님, 2023년 5월 15일
Dear Elizabeth, thank you for your comments about our good Location, our competitive Staff and the cleanliness of our lovely Apartments. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti

10/10 - 훌륭해요

Franck

좋아요: 청결 상태, 객실의 편안함
2023년 4월에 7박 숙박함
답변 제공: MANAGER Aparthotel Puerto Azul. 님, 2023년 5월 12일
Estimado Franck, muchas gracias por su excelente valoración!! Esperamos verle pronto de nuevo en nuestro establecimiento. Miguel Angel Mitrotti,

2/10 - 너무 별로예요

nawal

2023년 4월에 1박 숙박함
답변 제공: Manager Aparthotel Puerto Azul 님, 2023년 4월 27일
Dear Nawal,Thank you for taking the time to share your opinion about your recent stay at our hotel. We are sorry to hear that it was not a satisfactory experience for you.We would like to obtain more details about your experience at our hotel to better understand the areas where we need to improve. If you could provide us with more information about the specific aspects that did not meet your expectations, it would be helpful for us to address the issues and improve the quality of our services for future guests.Again, we apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and look forward to the opportunity to offer you a more pleasant experience in the future.Sincerely,Miguel

8/10 - 좋아요

Geoffrey

좋아요: 청결 상태, 객실의 편안함
Short stay
Room (203) a little dated but comfortable enough. Breakfast first class. Pool disappointing
2023년 4월에 4박 숙박함
답변 제공: Manager Aparthotel Puerto Azul 님, 2023년 4월 21일
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are pleased to hear that you found your room to be comfortable, although we do apologize if it was not up to your standards in terms of being dated.We are glad to hear that you enjoyed our first-class breakfast. Our team works hard to provide a variety of options to suit all tastes, and we're glad that you found it to be satisfactory.However, we are sorry to hear that the pool was not up to your expectations. The pool size is 4 x 8m. We will certainly take your feedback into consideration as we continue to improve our amenities.Thank you again for sharing your comments, and we hope to have the opportunity to welcome you back for a future stay.Best regards,