숙박 시설 정면

바르셀로 말라가 호텔 여행 후기

4 out of 5
바르셀로 말라가 호텔
C/ Heroe de Sostoa 2, Vialia Railway Station, Málaga, Malaga

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 545개" "
평점 8 - 좋아요. 1000개 이용 후기 중 338개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 81개" "
평점 4 - 별로예요. 1000개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 20개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Suk-Ho

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 편리함
2023년 4월에 2박 숙박함
답변 제공: Barceló Málaga 님, 2023년 4월 24일
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 객실 상태와 서비스에 대해 좋게 평가해주신 점 감사합니다. 다른 불편함 없이 편안히 머물다 가셨다니 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 말라가에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Barceló Málaga

10/10 - 훌륭해요

yang

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo bien.
2020년 10월에 1박 숙박함
답변 제공: Equipo de Dirección 님, 2020년 10월 6일
Estimado Sr. Yang, Le damos las gracias por compartir su opinión sobre su estancia en el Barceló Málaga. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. Esperamos poder darle la bienvenida de nuevo muy pronto. Atentamente, Equipo de Dirección, Barceló Málaga

10/10 - 훌륭해요

DONG MYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
푹 쉬는곳
역이랑 매우 가깝고 시설도 깔끔
2020년 2월에 2박 숙박함
답변 제공: Management Team 님, 2020년 3월 5일
Dear Mr. Myoung, Thank you very much for such a positive review of your stay, we are glad to know that you enjoyed our good location next to the main train station. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Management Team, Barceló Málaga

8/10 - 좋아요

LEE 님, 서울

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
기차역, 버스터미널과 바로 연결되어 있어 위치가 매우 좋습니다. 주변에 여행객이 먹을만한 식당은 별로 없습니다.
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Jaewook

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔이었습니다.
위치도 좋고 시설도 좋습니다. 말라가에 다시 가게 되면 또 묵을것 같습니다.
2020년 1월에 3박 숙박함

8/10 - 좋아요

Youngae

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

8/10 - 좋아요

MIJIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
기차역과 바로 연결되어 있어서 이동이 편리했습니다. 해변까지는 거리가 좀 있지만 이동할 때에는 최고의 위치인 것 같아요~
2019년 1월에 1박 숙박함

10/10 - 훌륭해요

Suhyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Vanessa Alarcón - Channel Manager 님, 2018년 10월 17일
Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Málaga hotel with us and Expedia readers. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in the city. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Vanessa Alarcón - Channel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 3박 숙박함
답변 제공: Vanessa Alarcón - Channel Manager 님, 2018년 10월 15일
Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Málaga hotel with us and Expedia readers. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in the city. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Vanessa Alarcón - Channel Manager

10/10 - 훌륭해요

Bonhwa

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 좋앙
터미널과 붙어 있는 최고의 위치. 렌트카센터랑 가까워서 잡은 숙소. 다만 조식불포함인데도 숙박비가 비싸고 밤 12시에 체크인 했는데 1시부터 4시까지 정전이라 제대로 못 씻고 잠. ㅜㅜ 바로 근처에서 유심도 3.6기가짜리 10유로로 저렴하게 샀어요.
2018년 1월에 1박 숙박함
답변 제공: Trinidad Pozo, Guest Experience Manager 님, 2018년 1월 31일
고객님, 앞서 최근 투숙에 대해 피드백을 남겨주셔서 감사합니다. 고객님의 의견과 호텔에 대한 평가를 통해 노력하는 것이 저희의 큰 기쁨 입니다. 저희는 항상 최상의 서비스를 제공하기 위해 끊임없이 노력할 것 입니다. 다시 한번 감사의 말씀을 올리며 다시 한번 고객님을 모실 수 있길 바랍니다. 감사합니다. Trinidad Pozo Guest Experience Manager.

8/10 - 좋아요

SangHoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함
답변 제공: Hotel Barceló Málaga 님, 2018년 1월 7일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Seong Jin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아침식사 굉장히 좋았어요
2017년 10월에 1박 숙박함
답변 제공: Hotel Barceló Málaga 님, 2018년 1월 7일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전기포트 없어서 일층 바에서 얻어옴. 침대가 너무 좋아서(라텍스) 12시간 잠;; 버스터미널과 바로 붙어있어 짐 많은 경우 추천 시내와는 거리 있음
2017년 7월에 1박 숙박함
답변 제공: Guillermo Faraldo 님, 2017년 8월 3일
Dear Guest, first of all we would like to thank you for the time you have taken for sharing your feedback. Again, we thank you for your visit, and we hope to have the pleasure of receiving you in the next opportunity. Sincerely, Nacho Rodriguez. Hotel Manager Barceló Málaga.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Guillermo Faraldo 님, 2017년 5월 23일
Dear Guest, first of all we would like to thank you for the time you have taken for sharing your feedback of your recent stay and the trust you have placed in us. It is a pleasure to see that our efforts to make our guests feel at home are rewarded by comments and evaluations like yours. And a great motivation for the whole team, in our eagerness to continue offering the best service, that this work is recognized. Again, we thank you for your visit, and we hope to have the pleasure of receiving you in the next opportunity. Sincerely, Nacho Rodríguez. Hotel Manager Barceló Málaga

8/10 - 좋아요

yongkwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
룸에서의 전망이 좋았고 룸서비스와 전체적인 룸내부의 청결도에 점수를 주고 싶다. 또한 1층에서 ground floor로 이어지는 미끄럼틀을 아이들이 너무 좋아하였고 조식도 very good.
답변 제공: General Manager 님, 2017년 1월 6일
Dear Yongkwon, Thank you very much for sharing this great review of your recent stay at Barceló Málaga. We are thrilled that you a enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We would like to welcome you once again. Best regards, Guillermo Faraldo, Hotel Manager

2/10 - 너무 별로예요

Carolina

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will not stay here again, hotel was pricey and outdated. No recomendable
2023년 12월에 3박 숙박함
답변 제공: Equipo de Dirección Barceló Málaga 님, 2024년 4월 16일
Dear Carolina,Thank you for taking the time to review your recent stay at our hotel.We are deeply saddened to hear that your experience did not meet the high standards we strive to uphold. It is disappointing to learn that you found the room cleanliness and condition not to your satisfaction, and we regret that the room amenities did not fulfill your expectations. We take great pride in our hotel's avant-garde design and recent updates to our amenities, including ergonomic furniture and a commitment to ensuring a comfortable stay.However, we are heartened to know that our service met with your approval. Our dedicated team works tirelessly to provide exceptional service and guest experiences. We are sorry that the solutions provided during the stay were not satisfactory, and we hope to have the chance to welcome you again and demonstrate the quality and comfort that so many of our guests have come to love about Barceló Málaga.We hope we can provide you with an improved stay in the future. Kind regards,Equipo de Dirección Barceló Málaga

10/10 - 훌륭해요

Philipp

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfekter Aufenthalt
2024년 4월에 3박 숙박함
답변 제공: The Management Team of Barceló Málaga 님, 2024년 4월 10일
Sehr geehrter Philipp,wir möchten uns bei Ihnen für die lobende Bewertung bedanken.Es freut uns außerordentlich zu hören, dass Sie die Sauberkeit unserer Zimmer, den Zustand des Hotels sowie unseren Service positiv hervorheben. Es ist unser stetiges Bestreben, Ihnen ein einwandfreies Erlebnis zu bieten, und es scheint, dass wir diesem Anspruch gerecht werden konnten. Wir sind stolz auf unsere modernen Annehmlichkeiten und es ist schön zu sehen, dass diese zu Ihrer vollen Zufriedenheit waren. Ihr positives Feedback liegt uns sehr am Herzen, denn es bestätigt, dass die harte Arbeit und Hingabe unseres Teams Früchte trägt.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen erneut einen unvergesslichen Aufenthalt zu bereiten.Gern würden wir Sie auch bei Ihrem nächsten Besuch in Málaga wieder bei uns begrüßen!The Management Team of Barceló Málaga

10/10 - 훌륭해요

James Oliver

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

james 님, morpeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here twice in March and April 2024 as a stoppping off point before travelling elsewhere The great thing about this hotel is its convenience, as one can get of the long distance train and in 2 minutes be checking into the hotel as it is part of the station building. It is not however noisy. We walked from here all over Malaga, but for those with limited walking abilities, it is worth noting that it is not in the 'historic centre'. Views are very ordinary but one can't have everything Extremely clean and in good repair. Excellent showers and beds Slightly quirky decor in the lobby - not an issue Food and drink seemed perfectly acceptable Staff very straightforward and helpful Worth noting also that the free tea and coffee sachets and milk are supplied for one night only We enjoyed our stay and will undoubtedly use the hotel again
2024년 4월에 1박 숙박함
답변 제공: The Management Team of Barceló Málaga 님, 2024년 4월 5일
Dear James,Thank you for your review.We deeply regret that the complimentary tea and coffee provision for one night did not fully meet your expectations. At Barceló Málaga, we strive to ensure our guests have all that they need for a comfortable stay, and we appreciate your feedback on this matter.We are delighted to learn that our hotel's convenience and direct access to the train station significantly enhanced your travel experience. It is also gratifying to hear that the soundproofing of our rooms provided you with a peaceful environment. Our central location is indeed perfect for guests who wish to explore Málaga, and we're pleased you found our facilities, including the showers and beds, to be exceptionally clean and comfortable. Your commendation of our staff's helpfulness and the quality of our food and drink offerings is greatly appreciated and will be shared with our team.We hope to welcome you back in the future. Best wishes,The Management Team of Barceló Málaga

10/10 - 훌륭해요

Miguel

2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Adrian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel with friendly staff and very clean. About 30 minute walk to the old town, so reasonably convenient.
2024년 3월에 6박 숙박함
답변 제공: The Management Team of Barceló Málaga 님, 2024년 3월 30일
Dear Adrian, Thank you very much for your kind feedback.It is heartening to hear that our dedicated team contributed positively to your experience. Cleanliness is a top priority for us, and your recognition of our efforts is truly appreciated. While our hotel is not in the heart of the old town, we are glad that you found the location reasonably convenient for your needs.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We thought the Architecture and decor were most unique. The restaurant menu was excellent. Staff were good Reception helpful and friendly.
2024년 3월에 7박 숙박함
답변 제공: The Management Team of Barceló Málaga 님, 2024년 3월 29일
Dear Ronald, Thank you very much for your kind feedback.We are thrilled to hear that you found our architecture and decor unique, a testament to our avant-garde design that we take great pride in. It's also gratifying to know that our restaurant menu, offering a blend of international and local cuisine, was to your liking. Our staff will be pleased to learn of your high praise; their dedication to providing helpful and friendly service certainly shines through. Your commendation on the room's cleanliness and the overall condition of our hotel underscores our commitment to maintaining a high standard for our guests. Lastly, we are delighted that you found our service to be exceptional, reflecting our team's continuous effort to ensure a memorable stay for each guest.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

10/10 - 훌륭해요

Daphne Martine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the whole stay, friendly personel, Nice rooms and a good and peaceful athmosphere
2024년 3월에 3박 숙박함
답변 제공: Hotel Management Barceló Málaga 님, 2024년 3월 27일
Dear Daphne,Thank you for your positive feedback.It brings us immense joy to hear that you appreciated the friendly personnel and the peaceful atmosphere we strive to maintain. We take great pride in our clean and accommodating rooms, which are designed to provide the utmost comfort and a unique experience for every guest. Your recognition of our service is truly rewarding for our team.We look forward to welcoming you back on a future occasion.Best regards,Hotel ManagementBarceló Málaga

10/10 - 훌륭해요

Ianna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is absolutely amazing!! Staff are great especially Eduardo. The location is spot on! Bang in centre of Malaga! Highly highly recommend!! Everything was done smoothly !
2024년 3월에 3박 숙박함
답변 제공: Hotel Management Barceló Málaga 님, 2024년 3월 27일
Dear Guest,Thank you for taking the time to review your stay.We are thrilled to hear that you found our staff, particularly Eduardo, to be great and our central location to be ideal. It's rewarding to know that everything went smoothly for you, from the room cleanliness to the hotel condition and the services we provided. Your recognition of the room amenities is greatly appreciated, and we are glad that they contributed to a perfect stay.We look forward to welcoming you back in the future, best regards,Hotel ManagementBarceló Málaga

10/10 - 훌륭해요

Reeda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing service from the hotel. Will definitely stay again!
2024년 3월에 3박 숙박함
답변 제공: Hotel Management Barceló Málaga 님, 2024년 3월 27일
Dear Reeda,Thank you for your positive feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back on a future occasion.Best regards,Hotel ManagementBarceló Málaga

6/10 - 괜찮아요

Gobinath

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Rooms were modern and clean and closer to station. However, even though the room had kettle, coffee, tea and milk,when they were over ( as I stayed for few days), went to the reception to ask for refills. But the gentleman said, they are not complementary and said he would 'order for me' which I will receive in the evening. All along he kept saying they were not complimentary and he would still order. I'm not sure if that's the policy. If yes not sure why they had kept them in the first place. Anyway I did get a refill (only once). Otherwise the stay was pleasant.
2024년 3월에 4박 숙박함
답변 제공: Hotel Management Barceló Malaga 님, 2024년 3월 12일
Dear Guest,Thank you for sharing your experience with us.We are sorry that the solutions provided during the stay were not satisfactory. We appreciate your feedback regarding the amenities provided in your room and the refill service. Our aim is to ensure that all aspects of our guests' experiences are seamless and enjoyable, and we regret any inconvenience you faced.We're delighted to hear that you found the rooms to be modern, clean, and conveniently located close to the station. It's also gratifying to know that the overall cleanliness of our hotel and the condition of your room met your expectations, contributing to a pleasant stay.We hope to welcome you back. Best wishes,Hotel ManagementBarceló Malaga

10/10 - 훌륭해요

Anu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

4/10 - 별로예요

Esteban

연인과의 여행
좋아요: 직원 및 서비스
Disappointing Room Experience Despite the promising exterior of the hotel, the room itself fell far below expectations. To start, the room 338 felt old and neglected. It was evident that maintenance was lacking, as the furnishings showed signs of wear and tear, and the overall cleanliness left much to be desired. The presence of a lingering unpleasant odor only added to the discomfort of the stay. Moreover, the room was overpriced for the dismal quality it offered. The mismatch between the cost and the condition of the room was glaringly apparent, leaving me feeling like I had paid far too much for far too little. In conclusion, this room was a disappointment in every aspect – from its state of disrepair to its inflated price. I would not recommend it to anyone seeking a comfortable and satisfactory stay.
답변 제공: The Management Team of Barceló Málaga 님, 2024년 2월 23일
Dear Esteban,Thank you for taking the time to share your feedback.We apologize that your stay did not meet the high standards we strive to uphold. Your comments regarding the condition of room you were allocated in are concerning, and we are looking into them with the utmost attention. We are sorry that the solutions provided during the stay were not satisfactory. It's disappointing to hear that there was an aspect of cleanliness and an unpleasant odor that detracted from your comfort. We're pleased to note, however, that you found our service to be commendable and we are grateful for your kind recognition of our team's efforts to provide excellent service.Kind regards,The Management Team of Barceló Málaga

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were there for a short, just is transit, but I did have time to enjoy the 8th floor pool area and an excellent meal. The front staff personal were excellent. .
2024년 2월에 1박 숙박함
답변 제공: The Management Team of Barceló Málaga 님, 2024년 2월 20일
Dear Carol, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed the pool area on the 8th floor and had an excellent meal during your short stay. It is also heartening to know that our front staff made a positive impression with their excellent service.Your satisfaction with the room cleanliness, hotel condition, service, and amenities truly means a lot to us, and we are thrilled that these aspects contributed to a memorable experience for you.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

10/10 - 훌륭해요

Davina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay as per usual
2024년 2월에 1박 숙박함
답변 제공: Equipo de Dirección Barceló Málaga 님, 2024년 2월 13일
Dear Davina,Thank you for your positive feedback.We're thrilled to read that you had a lovely stay and that you were pleased with the cleanliness, hotel condition, service, and room amenities. It's always a joy to know that our guests appreciate the effort our team puts into ensuring a comfortable and enjoyable experience. The high marks you've given us in these areas reflect the meticulous attention to detail and dedication to hospitality that we strive for at our establishment.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Dirección Barceló Málaga

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel location is exceptional if part of the reason for coming to Malaga is to use it as a base for travelling around Andalusia. Just falling out of bed and being on a train platform within 5 minutes just cant be beat. The room was perfect. Thank you.
2024년 1월에 9박 숙박함
답변 제공: The Management Team of Barceló Málaga 님, 2024년 1월 30일
Dear James, Thank you very much for your kind feedback.We are happy that you found our location to be so convenient. The satisfaction of our guests during their stay is very gratifying and we are delighted to hear that your time with us was so enjoyable.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

10/10 - 훌륭해요

ALBERTO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal muy amable
2024년 1월에 1박 숙박함
답변 제공: Equipo de Dirección Barceló Málaga 님, 2024년 1월 30일
Estimado Sr.Alberto,En primer lugar, nos gustaría agradecerle que eligiera nuestro hotel Barceló Málaga para sus vacaciones y que compartiera su amable opinión.Nos complace saber que ha valorado positivamente la limpieza de la habitación, el estado del hotel, el servicio y las comodidades que ofrecemos. Agradecemos su reconocimiento al trato amable de nuestro personal y nos alegra que haya disfrutado de las instalaciones modernas y del diseño vanguardista que nos caracteriza.Esperamos que haya tenido la oportunidad de relajarse en nuestra piscina en la azotea y disfrutar de las impresionantes vistas de la ciudad, así como de nuestra oferta gastronómica en el gastrobar La Santa María.En su próxima visita a Málaga , nos gustaría muchísimo que volviera a brindarnos su confianza. A la espera de poder darle de nuevo la bienvenida, reciba un cordial saludo. Equipo de Dirección Barceló Málaga

10/10 - 훌륭해요

Andrew 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious and new rooms. Expedia didn’t submit our bed preference, so we had to change rooms and landed up on the lowest floor looking onto the station roof. Convenient to walk to the old town, right by the station.
2024년 1월에 1박 숙박함
답변 제공: The Management Team of Barceló Málaga 님, 2024년 1월 23일
Dear Andrew,Thank you for your review.We are sorry that the room allocation initially did not meet your expectations. It is our priority to provide a room that suits all your needs, and although we offer rooms with various views, we regret any inconvenience caused during your room change. It's great to hear that you found our rooms spacious and well-maintained, and we're delighted that our proximity to the old town added convenience to your stay.We hope to welcome you again in the future. Best regards,The Management Team of Barceló Málaga

10/10 - 훌륭해요

miguel

좋아요: 청결 상태
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Gufran

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this hotel. Everything was amazing!
2023년 12월에 4박 숙박함
답변 제공: The Management team of Barceló Málaga 님, 2024년 1월 8일
Dear Catherine,Thank you for your positive feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back on a future occasion!Best regards,The Management team of Barceló Málaga

10/10 - 훌륭해요

Jose R 님, Hialeah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Since de 1st day the whole staff was incredible. Nacho Lorena Jorge increibles
2023년 12월에 5박 숙박함
답변 제공: The Management Team of Barceló Málaga 님, 2023년 12월 30일
Dear José, Thank you very much for your kind feedback.We're thrilled to hear that our staff, including Nacho, Lorena, and Jorge, made a remarkable impression on you with their incredible service. Your appreciation of the room's cleanliness, the hotel's condition, the overall service, and the amenities provided reflects the high standards we strive to uphold for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,The Management Team of Barceló Málaga

6/10 - 괜찮아요

Javier

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Maryam 님, Los Angeles

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ingrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alles was goed maar de draaideur werkte niet en de kraan lekte in onze kamer. Beneden in de toilette lopende kraan.
2023년 12월에 6박 숙박함
답변 제공: The Management Team of Barceló Málaga 님, 2023년 12월 27일
Beste Ingrid,Bedankt voor uw review.We zijn verheugd te horen dat u tevreden was met de netheid van uw kamer en de service van ons team. Het spijt ons te vernemen dat er problemen waren met de draaideur en een lekkende kraan in uw kamer, evenals een lopende kraan in het toilet beneden. We streven ernaar om elke gastervaring te verbeteren en waarderen uw feedback.Vriendelijke groet,The Management Team of Barceló Málaga

10/10 - 훌륭해요

nathalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Agréable séjour
Très calme réceptionniste accueillant . Nous étions au même étage mes enfants et moi ( Merci) Hotel bien indiqué et proche de tout . .
2023년 12월에 1박 숙박함
답변 제공: Equipo de Dirección Barceló Málaga 님, 2023년 12월 25일
Chère Nathalie,Nous voulons vous remercier de ce résumé si positif de votre séjour que vous nous avez fait parvenir.Nous sommes ravis que vous ayez apprécié le calme de notre établissement et l'accueil chaleureux de notre réceptionniste. Il est également gratifiant de savoir que nous avons pu répondre à vos besoins en logeant votre famille au même étage. Nous sommes heureux que notre localisation stratégique ait contribué à la réussite de votre séjour.Nous serions ravis de vous recevoir une nouvelle fois très prochainement. Bien à vous,Equipo de Dirección Barceló Málaga

2/10 - 너무 별로예요

Nourin

2023년 12월에 5박 숙박함

8/10 - 좋아요

Santiago

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay, had a junior suite which was big enough for x2 adults and x2 children, room was great well equipped and the Tv even had British channels 1-5 and children’s tv as well as French and German. I had requested the pull out bed be set up which it wasn’t, however a quick trip to reception rectified the issue swiftly and they even gave us some extra goodies for issue which was a pleasant surprise. The pool area was good, the pool was cold, but there was excellent 360 views across the city. The hotel is situated by a shopping centre and next to the train station and metro, not that you would notice as I couldn’t hear noise from anyone or trains just the occasional siren. The breakfast was well worth the extra pennies as well, loads of choice, fresh omlettes and pancakes as well the usual cold and hot meats etc. overall well placed hotel 15 mins from the airport with great links into town, friendly accommodating staff and nice atmosphere. Would definitely stay again and worth the money. Even got a bit of cake for my birthday which they noticed from check in details rather than asking!!
2023년 11월에 2박 숙박함
답변 제공: The Managment team of Barceló Málaga 님, 2023년 12월 5일
Dear Guest,Thank you for sharing your review.We're delighted that the Junior Suite provided ample space and comfort for your family, and that our selection of TV channels added to your enjoyment. We apologize for any inconvenience with the setup of the pull-out bed, but are pleased that our reception team was able to address this swiftly. It's great to know that our breakfast offerings and the panoramic city views from the pool area contributed positively to your visit. Your recognition of our strategic location and the friendly atmosphere provided by our staff is much appreciated. Furthermore, we're touched to have been a part of your birthday celebration.We hope to welcome you back. Best wishes,The Managment team of Barceló Málaga

10/10 - 훌륭해요

Liselotte

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bra läge vid stationen, fina rum och bra sängar.
2023년 11월에 1박 숙박함
답변 제공: The Managment team of Barceló Málaga 님, 2023년 11월 27일
Kära Liselotte, tack för att ni recenserade er vistelse.Vi är glada att höra att ni uppskattade vårt centrala läge intill stationen. Det är även fantastiskt att höra att rummen och sängarna bidrog till en positiv upplevelse under er vistelse.Vi önskar er varm välkommen åter. Med vänliga hälsningar,The Managment team of Barceló Málaga

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal war stets freundlich und hilfsbereit. Hotel liegt sehr gut, wenn man sich einen Mietwagen nehmen will. Es hat einen direkten Zugang zum Bahnhof, wo man die Mietwagenagenturen findet. Frühstück war super. Für jeden etwas dabei. Hotel ist hellhörig. Wer einen sensiblen Schlaf hat, sollte daran denken. Sonst wirklich top!
2023년 11월에 10박 숙박함
답변 제공: The Management Team of Barceló Málaga 님, 2023년 11월 23일
Sehr geehrter Thomas,vielen Dank, dass Sie sich für einen Aufenthalt im Barceló Málaga entschieden haben und für Ihre ehrliche Bewertung.Wir bedauern zu hören, dass Sie die Geräuschisolierung in unserem Hotel als nicht zufriedenstellend empfanden. Wir verstehen, dass eine ruhige Umgebung essentiell für einen erholsamen Schlaf ist. Für zukünftige Aufenthalte empfehlen wir Ihnen, dies bei der Buchung zu erwähnen, damit wir Ihnen ein Zimmer in einem ruhigeren Bereich des Hotels zuweisen können, um Ihren Schlafkomfort zu verbessern. Wir sind stets bestrebt, das Wohlbefinden unserer Gäste zu gewährleisten und nehmen Ihr Feedback ernst, um unsere Servicequalität kontinuierlich zu verbessern.Es freut uns jedoch zu hören, dass Sie den freundlichen und hilfsbereiten Service unseres Personals sowie die günstige Lage unseres Hotels geschätzt haben. Ebenso sind wir froh, dass unser Frühstücksangebot Ihren Geschmack getroffen hat und Sie eine vielfältige Auswahl genießen konnten.Wir hoffen, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,The Management Team of Barceló Málaga