Dear Maryam,Thank you for sharing your feedback with us.Whilst we apologise for the shower problems you experienced in your room, we have noticed that our colleagues offered you the option of changing rooms to ensure that you were able to enjoy your stay, unfortunately you have declined to take up this alternative. However, we again apologise for the inconvenience caused. We take good note of your feedback so that we can share it with the different departments in order to improve in the future.Nevertheless, we are pleased to know that our swimming pool and location have lived up to your expectations.Thank you once again for sharing your comments with us.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Dominik,Thank you for choosing Higuerón Resort and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit.Kind Regards,Guest Experience Team.Higuerón Resort Málaga, Curio Collection by Hilton.

Dear Sam,We would like to thank you for sharing us this lovely review.We are glad to see that you had an amazing time at Higuerón Resort and we hope to see you again soon.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear guest,We thank you for sharing us the perfect score.We are glad to see you had an amazing stay at Higuerón Resort and we hope to welcome you back soon!Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear guest,We thank you for the time spent in sharing us your review.We are glad to see that your stay was an enjoyable one.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Gaynor,Thank you for sharing us your lovely score.We are glad to see that you had an amazing stay with us and we hope to welcome you again soon at Higuerón Resort.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Caroline,We thank you for sharing us this lovely score.We are glad to see you enjoyed your stay and hope to see you back soon.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Patrick,Thank you for sharing us your lovely score.We are glad to see that your stay was an enjoyable one and we hope to welcome you again soon at Higuerón Resort.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Estimado Juan,Muchas gracias por tomarse el tiempo de compartirnos su valoración.Tenemos la sensación por su valoración de que puede haber echado algo en falta durante su estancia y no tenemos constancia de ningún incidente durante su visita. Sin embargo, en Higuerón Resort creemos que siempre hay margen de mejora y nos gustaría conocer más acerca de su experiencia, con el fin de identificar áreas que puedan necesitar mayor atención por nuestra parte. Estaríamos muy agradecidos si pudiera contactar con nosotros para compartir con más detalle las razones de su reseña contrastada.Gracias de nuevo por compartir su valoración con nosotros a través de Expedia.Atentamente,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Estimada Rocio,Agradecemos mucho su valoración perfecta después de su visita a Higuerón Resort. Es un placer ver que ha disfrutado mucho de su estancia con nosotros y esperamos volver a verle pronto.Saludos cordiales,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Johan,We thank you for sharing us your review after your stay at Higuerón Resort. We are glad to see that your stay was an enjoyable one and we hope to see you back soon.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Harri,Thank you for sharing your impressions of your recent stay at Higuerón Resort. We are thrilled to read that you enjoyed our sports facilities.Look forward to welcoming you back soon.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Kirsi,We thank you for sharing us your score after your visit at Higuerón Resort. We are glad to see that your stay was an enjoyable one and we hope to welcome you back soon.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Mr Paolo SelmiWe are sorry you did not enjoy your stay with us, if you found the room noisy, you could have come to the main reception and we would have changed the room for you.Please accept our apologies.Kind RegardsGuest Experience Team

Dear Stefan,Thank you for choosing Higuerón Resort and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again soon !Kind Regards,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear GuestThank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Kindest Regards Guest Experience Team

Estimada Silvia, Agradecemos mucho sus comentarios y su valoración sobre su estancia en Higuerón Resort. Es un placer recibirle en nuestro Resort. Esperamos volver a verle pronto.Saludos cordiales,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear NatalyaI have checked your reservation and the reason you were charged is because you had a non refundable fee, this means the reservation price is lower than normal as it's something you cannot cancel.Kind Regards

Dear GuestThank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successKindest RegardsGuest Experience Team

Dear GuestWe are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests.Yours SincerelyGuest Experience Team

Dear GuestThank you for your score and comments.When you refer to store, do you mean a supermarket? If so, we do not advertise that we have one on-site, however at the top of the road we do have one. The complimentary shuttle hours change during the low season period as our Beach Club reduces their opening hours. We are really sorry to hear that you did not enjoy the experienceKindest RegardsGuest Experience Team

Dear Johan,We would like to thank you for your great rating after your recent stay at our hotel, we love to see that we have met your expectations.We hope to see you back soon.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear GuestWe greatly appreciate the time you spent to review your recent experience in our hotel.Our Infinity pool is an exclusive area within the hotel for over 16 years old, where you can have lunch/dinner, however balinese beds have an extra cost attached.Kindest RegardsGuest Experience Team

Dear Louise,We would like to thank you for sharing us your lovely review.We are glad to read that you enjoyed your stay and had a great conference in our hotel. This is amazing for us to know that all the staff was very welcoming and that you loved our breakfast.We hope to see you back soon at Higuerón Resort.Kind regards,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Mathias,We thank you for the time you spent to share your feedback on your recent stay at Higuerón Resort, to be considered as one of the best hotels you stayed at is certainly high praise and we hope to welcome you back very soon.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Alex,Although we would like to apologize for the inconveniences you have had with the A/C during your stay, we would like to thank you for sharing us this lovely score and your comments.Kind regards,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Michael,We would like to thank you for your great rating after your recent stay at our hotel, we love to see that we have met your expectations.We hope to see you back soon.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Estimado Sergio,Agradecemos mucho sus comentarios y su valoración sobre su estancia en Higuerón Resort.Es un placer leer que la atención al cliente fue a la altura de sus expectativas.Esperamos volver a verle pronto.Saludos cordiales,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Cher Mabrouk,Bien que nous soyons navrés de lire vos commentaires sur votre séjour au sein de notre hotel, sachez que ceux-ci ont été pris en considération et revisés par l'équipe de Direction, nous souhaitons toutefois cueillir l'occasion pour clarifier certains aspects de votre appréciation par simple souci d'exactitude des informations reportées. Votre réservation était de base pour 2 personnes, dans une chambre avec accès à mobilité réduite. Ce type de chambre est pour maximum 2 adultes et un bébé, et la loi ne nous permet pas d'accueillir plus de clients dans ce type de chambre, ni même des enfants. Avant votre arrivée, il y a eu un appel téléphonique avec notre équipe, qui vous a fait part du problème et vous a communiqué une solution, mentionnant les chambres dans lesquelles nous pouvions vous acceuillir et la différence de prix entre celles-ci et votre réservation. Cette Upgrade fut acceptée premièrement de votre part durant cet appel. Nous comprenons que vous avez éventuellement changer d'avis une fois arrivé à l'hôtel, cependant, comme expliqué avant par notre personnel, nous ne pouvions pas avoir 4 personnes, même s'il s'agit de 2 enfants et 2 adultes, dans ce type de chambre, et notre personnel ne pouvait donc que vous placer dans un autre type de logement, à un coût additionnel, qui vous avait éte mentionné au préalable, étant de plusieurs catégories supérieures.En ce qui concerne d'éventuels éléments ne fonctionnant pas dans la chambre, nous n'avons aucune note que ces soucis ont éte communiqués à nos équipes, et nous aurions apprécié le savoir quadn vous étiez présents, dans quel cas nous aurions pu vous offrir une solution afin d'améliorer votre moment parmi nous.Tout de même, nous sommes désolés que votre séjour n'ait pas été à la hauteur de vos espérances et que la chambre ne vous ait pas plu et nous vous remercions une nouvelle fois pour votre feedback.Cordialement,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Matthew,We would like to thank you for sharing us your feedback about your stay at Higuerón Resort.Although we would like to apologize for any noise disturbance you have had during your stay, we are glad to read that you still had a great time with us and that our staff and facilities did contribuate to make your stay an enjoyable one.We hope to see you back soon!Kind regards,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear Mr. Greve,Thank you for taking a few minutes to share your impressions after your recent stay at Higuerón Resort. We are very happy to receive the highest score. We hope that you enjoyed your stay very much.Kind regards,

Dear Mr. Sharmarke,Thank you very much for taking the time to rate your experience with us. It is a great satisfaction for the whole team to know that we have met your expectations.We look forward to welcoming you back very soon.Kind regards,

Dear Gurpreet,Thank you for taking the time to review your recent stay at Higuerón Resort. We are thrilled to know that you liked our hotel. We hope to see you back soon.Kind regards,Guest Experience Team

Dear Lise,Thank you for taking the time to review your stay at Higuerón Resort after visiting us. We are very glad to know that you enjoyed the surroundings and our facilities and hope that you visit us again very soon!Kind regards,

Estimado Javier,Le damos las gracias por su nota tan positiva.Es un placer ver que ha disfrutado de su estancia en el Higuerón Resort y esperamos volver a verle muy pronto.Saludos cordiales,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear guest,We would like to thank you for sharing us your lovely score. It is always our goal to achieve maximum customer satisfaction and we are delighted to see that your holiday at Higuerón Resort was an enjoyable one.We hope to see you back soon.Kind regards,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Estimado Javier,Agradecemos mucho su nota maxima. Es un placer ver que ha tenido una estancia agradable con nosotros y esperamos volver a verle muy pronto.Saludos cordiales,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear guest,We thank you for sharing us your lovely score.This is amazing for us to see that you enjoyed your stay at Higuerón Resort and we hope to welcome you back soon.Sincerely,Guest Experience TeamHiguerón Hotel Málaga, Curio Collection by Hilton

Dear Hadi,We would like to thank you for sharing us this lovely score.We are glad to see that you had a great stay at Higuerón Resort and we hope to see you back soon.Kind regards,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear GuestThank you very much for this excelent score! it's alaways nice to see that we were able to matrch your expectations and that your stay was enjoyable.We hope to see you back very soon!Kind RegardsGuest Experience Team

Dear Matthew,Thank you very much for choosing us and for your kind words! The best reward for us is to know that we have met your expectations and managed to provide a memorable stay.We are delighted to know that you will be back, hopefully very soon! In the meantime, please accept our warmest regards.Sincerely,Guest Experience TeamHiguerón Hotel Málaga, Curio Collection by Hilton

Estimada Daniela,¡Muchas gracias por sus palabras! Para nosotros la mejor de las recompensas es saber que hemos alcanzado sus expectativas y logrado ofrecerle una estancia memorable. Compartiremos sus amables palabras con todo el equipo y esperamos tener el placer de darle la bienvenida de nuevo muy pronto. Entretanto, reciba nuestro más cordial saludo.Atentamente,Guest Experience TeamHiguerón Hotel Málaga, Curio Collection by Hilton

Dear Hannah,Thank you very much for taking the time to share your score with us!We are proud to see that your experience was a pleasant one! We strive every day to provide an exceptional experience for our guests and hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards.Sincerely,Guest Experience TeamHiguerón Resort Málaga, Curio Collection by Hilton

Dear GuestThank you for the time you have spent in sending your comments and the score you have sent us.Please note that our SPA is not included in the reservation price, but it does have a discount for hotel guests. Kind Regards,Guest Experience Team

Dear GuestWe would like to thank you for the lovely score you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Kindest Regards,Guest Experience Team

Dear GuestAlthough we sincerely regret your disappointment with your stay in our hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Please note that our check in time is 3 o'clock. Kind Regards,Guest Experience Team

Dear Daniel,We thank you for sharing us your perfect score.This is amazing for us to see that you had a great stay at Higuerón Resort and we hope to see you back soon.Kind regards,Guest RelationsHiguerón Hotel Málaga, Curio Collection by Hilton

Dear Lyhört,We would like to thank you for choosing Higuerón Resort for your holidays and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful.Kind regards,Guest RelationsHiguerón Hotel Málaga, Curio Collection by Hilton

Dear Jose,Although we are sorry to read that you didn't enjoy your business trip in our hotel, we thank you for the time you took to share us your comments.However, we would like to inform that our Front Desk and Guest Service Team have an e-mail address to which you can send your documents to print.Kind regards,Guest RelationsHiguerón Hotel Málaga, Curio Collection by Hilton

Dear Malik,We thank you for sharing us your review and hope to see you back soon.Kind regards,Guest RelationsHiguerón Hotel Málaga, Curio Collection by Hilton