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Achlada - Mourtzanakis Residence

Travelers relax by the fireplace with a drink as worries melt away, then explore beautiful gardens or cool off in inviting pools at this Cretan retreat.

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At Achlada - Mourtzanakis Residence, guests experience authentic Cretan charm while unwinding fireside or wandering garden paths. The outdoor pool offers a refreshing escape, and breakfast features local cuisine. The helpful concierge ensures visitors make the most of their stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
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About this property

Achlada - Mourtzanakis Residence

  • Hotel near Museum of El Greco
  • Take advantage of a terrace, a garden, and a fireplace in the lobby at Achlada - Mourtzanakis Residence. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool
    • Free self parking
    • Local cuisine breakfast (surcharge), babysitting (surcharge), and concierge services
    • Multilingual staff, luggage storage, and barbecue grills
  • Room features
  • All guestrooms at Achlada - Mourtzanakis Residence feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and separate sitting areas.
  • Other amenities include:
    • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with tubs or showers
    • LED TVs with satellite channels
    • Balconies, separate sitting areas, and kitchens

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 12:30 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 20 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Housekeeping fee: EUR 5 per stay
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039Κ10000026500

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
24-hour pool access

Frequently asked questions

Does Achlada - Mourtzanakis Residence have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is Achlada - Mourtzanakis Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Achlada - Mourtzanakis Residence?

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Achlada - Mourtzanakis Residence?

Check-out is at 11:00 AM.

Where is Achlada - Mourtzanakis Residence located?

Situated near the airport, this hotel is 5.6 mi (9 km) from Museum of El Greco and within 16 mi (25 km) of Koules Fortress and Heraklion Archaeological Museum. Heraklion Port and Knossos Archaeological Site are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 11 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einen besseren Gastgeber hätten wir uns nicht wünschen können, vielen Dank dafür...
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Vanessa

Disliked: Staff & service
L’hôtel est très bien.Toutefois, des améliorations devraient être apportées pour améliorer le séjour: -changer les matelas qui ne sont vraiment pas confortables. -entretenir les chambres après 2-3 jours; -entretenir la piscine dans lequel nous n’avons pas pu nous baigner puisqu’elle était non convenable. Marco a toutefois été très gentil et a donné suite à nos demandes.
Stayed 7 nights in Aug 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Sehr freundliches Personal. Hervorragende Lage. Absolute Ruhe.
Stayed 10 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Mourtzanakis Residence is prachtig gelegen in de heuvels. 5-10 minuten rijden ben je op verschillende strandjes of in de drukte met vele leuke restaurants. De locatie is rustig gelegen, maar een auto is wel een must. De huizen zijn voldoende ruim, netjes, met airco en het uitzicht is schitterend. Medewerkers Kostas en Maria en eigenaar Marcos zijn ontzettend vriendelijk. Dagelijks wordt het huisje schoongemaakt en de bedden opgemaakt. Wie rust zoekt is hier perfect op z'n plek. Wij waren met 3 kleine kinderen en voor ons ging dat heel goed, maar verwacht geen kids entertainment oid. Eenvoudig verbeterpunt: moderniseren keuken incl nieuw (compleet servies). Ontbijt mag ook iets gezonder en met meer variatie. Mourtzanakis heeft alle elementen in zich om een topacomodatie te worden. Perfecte uitvalsbasis om het prachtige eiland te verkennen en terug te keren in rust waarbij het voor ons na 2 weken echt voelde als thuis komen. Fijne tijd gehad en als we weer naar Kreta gaan (wat ons super beviel), dan gaan we ook naar Mourtzanakis.
Stayed 12 nights in Aug 2019
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa is located in the mountains, about 20 minutes drive to a beach at Agia Pelagia, which is also where we shopped and ate, there being no amenities in the local village. The views from the balcony were stunning - the sea and the mountains. On a clear day you can see many many miles along the mountains to the west. We saw eagles a few times. Our appartment (Delta) had a lounge area, kitchenette, bathroom and two single beds on the ground floor. The double bed was on a mezzanine. The single air conditioning unit kept the whole appartment cool. All that we would change is that the kitchen facilities were not really adequate to prepare a meal. The two ring hob/oven could have done with a thorough clean or, preferably, replacement. There was only one sharp knife (a bread knife) and no coffee maker of any sort. Overall though, since we ate out every day for our main meal, and because of the peacefulness and views, we would be happy to go again.
Stayed 7 nights in Jun 2019
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous mountain refuge

Marcos has built an elegantly simple compound of residential spaces that are a great pleasure to share in. Five minutes from the highway and you're in s world of ancient olive groves, herds of goats and mountain winds. Marcos, the innkeeper, is warm and very good-humiored, with lots of knowledge of the area and how his village can be made viable for the 21st century. Try his Residence: I guarantee you'll have an unforgettable experience.
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un peu dur de trouver l'endroit, quand on arrive, surtout si c'est le soir, mais après c'est assez facile de se retrouver... Marcos le propriétaire est très sympathique et nous donne des bons conseils pour découvrir la région...
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

Hôtel idéal pour un séjour au calme, loin des complexes touristiques. Excellent accueil des propriétaires!!!
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away from the rat race

Lovely location in the hills away from the busy seaside resorts. Relaxing, lovely views, spectacular sunsets, lovely hosts. We availed ourselves of a breakfast one morning, and an evening meal one night. Both were excellent! The home made Dolmades were the BEST we have ever had! The hotel was only 10 mins from the national road, so it was easy to get to other places. Supermarket and fuel only about 11 minutes away. Owners were very helpful with advice and assistance ( eg printing boarding passes for our upcoming flight). It was relaxing sitting on the patio with a coffee watching an Eagle soaring over the valley. Highly recommended!
Verified

10/10 Excellent

Kim nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emplacement exceptionnel

Un merveilleux séjour !!
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely villas, beautiful setting, great owners...

We arrived at Moutzanakis quite late at night, after a late flight, and couldn't have felt more welcome. Our villa was lovely. Simply but stylishly furnished, airy and light, and with two terraces on the ground floor, and one upstairs, leading out from our bedroom. Outside, the two pools looked very inviting, although they were a little chilly in early April. When we awoke on our first morning and saw the views of the surrounding hills and the sea, we realised just how picturesque the setting is. This was topped off with a delicous (and substantial!) breakfast - all locally sourced - provided in the communal eating area. Marco and his wife provide a wealth of information on the local area, and they speak excellent English and French. We made a couple of trips into Heraklion, which we thought was a wonderful and vibrant town (contrary perhaps to popular belief) and we thoroughly enjoyed a visit to a nearby convent, as recommended by Marco, to see the beautiful gardens . There were many other things we could have done, but didn't have chance during our four day stay. The area surrounding Achlada and the nearby coastline definitely seems less touristy than the Chania end of the island, where we went after our stay at Moutzanakis. It's an excellent place to get away from it all and the sort of location that would suit couples or families who like to be away from the main tourist areas, and who enjoy walking or driving around to explore.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le calme près d'héraklion

Hébergement très agréable, calme, loin de la folie de la côte nord. Hôtes francophones très accueillants, bref à recommander.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le confort et l'accueil.

Accueil vraiment chaleureux et attentionné de la propriétaire, avec notamment des conseils avisés sur les visites à réaliser. Appartement vaste et confortable, complètement indépendant les uns par rapport aux autres avec une vue superbe sur la montagne et la côte en arrière plan. Une adresse incontournables pour qui veux séjourner au calme dans un environnement reposant, à 15 min d'Héraklion.
Verified

10/10 Excellent

cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moutzanakis Residence: Très jolie vue, très calme, proche de l'autoroute principale

Chaque villa est équipée tout confort avec cuisine, sdb, mezzanine, tv, cable, multiples rangements, cheminée... Le personnel est un couple adorable, très serviable et très souriant. La vue est très jolie, la résidence est située à 5min de la mer ainsi que de l'autoroute principale en crète. Achlada est un petit village très calme et la résidence n'est perturbée par aucun voisinage ce qui lui donne encore plus de charme. A recommander pour tous les amoureux de la nature. La résidence permet d'être à la fois tranquille et totalement indépendant mais offre également la possibilité de partager des moments conviviaux avec les clients des deux autres villas dans les parties communes. Accueil ++++++ Un grand merci!
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort