Dear Ricardo,Thank you for taking the time to share your review.We are sorry that your recent stay at our hotel did not meet all your expectationsWe would like to take this opportunity to remind our guests that the hotel provides housekeeping 5 days a week. If guests wish to have their towels replaced or request any other specific service, they may do so in the hotel reception. Furthermore, our rates can vary depending on availability and the period of the year, we do, however, try to keep them as competitive as possible.We hope you may give us a chance to welcome you back in future. Best regards,Daniel MartorellZafiro Mallorca, General Manager

Lieber gast, vielen Dank, dass Sie sich die Zeit genommen haben, eine so positive Bewertung zu Ihrem letzten Aufenthalt bei uns zu verfassen. Ich freue mich sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie bald wieder bei uns auf Mallorca begrüßen zu können. Mit freundlichen Grüßen, Antoni Martí

Cher Laurent, Merci pour votre récent séjour et pour avoir pris le temps de laisser un commentaire. Nous apprécions vos commentaires concernant votre séjour à l'hôtel Zafiro Mallorca. Vos commentaires ont été transmis à notre équipe de gestion afin d'améliorer notre service. Nous espérons vous accueillir de nouveau à notre hôtel prochainement.J'espère vous accueillir à nouveau à l'hôtel Zafiro prochainement. Bien cordialement, Daniel Martorell

Estimado Josep, Muchas gracias por dedicar una parte de su preciado tiempo a compartir sus impresiones sobre el hotel. Nos complace saber que disfrutó de unos días de descanso en Mallorca. Gracias de nuevo por compartir su opinión con toda la comunidad viajera. Sería un placer volver a darle la bienvenida en su próxima visita a cualquiera de nuestros hoteles. Saludos Cordiales, Daniel Martorell

Dear guest, Thank you for taking some of your precious time to share your impressions about our hotel. We are pleased that you enjoyed a few days of rest in Mallorca. However, we have also taken note of your comments about our the conditions of the building that we will share with our engineers to help ensure that our service is always of the highest quality. Thanks again for sharing your opinion with the rest of the travel community. It would be a pleasure to welcome you back on your next visit to any Zafiro Hotel. Sincerely, Daniel Martorell

Estimado usuario de Expedia, Muchas gracias por dedicar una parte de su preciado tiempo a compartir sus impresiones sobre el hotel en Expedia. Nos complace saber que disfrutó de unos días de descanso y de nuestro servicio de Todo Incluido. No obstante, también tomamos nota de sus comentarios sobre el servicio de entretenimiento que compartiremos con el equipo de Animación para garantizar que nuestro servicio sea siempre de la más alta calidad. Gracias de nuevo por compartir su opinión con toda la comunidad viajera. Sería un placer volver a darle la bienvenida en su próxima visita a cualquiera de nuestros hoteles. Saludos Cordiales, Daniel Martorell

Dear Expedia user, Thank you for your feedback with regard to your stay with us. I am really sorry to hear that you did not enjoy the experience in our hotel to the full. I would like to take this opportunity to mention that the hotel has never had any bed bug issues reported before. As soon as you reported this, an external pest control company carried a complete inspection and they have not found any evidence of the presence of bed bugs. We tried to act immediately by moving you to a superior room after confirming myself and the team there were ants in the bathroom - something that unfortunately due to the large gardens that surround the hotel can't always prevent. Although I would like to assure you that we have a specific preventive pest control plan in place as well as regular treatments to avoid their presence in the hotel. I do hope that you will give us another chance in the future and thank you once again for your feedback. Kind regards, Daniel Martorell

Dear Expedia user, Thank you for taking the time to share your feedback regarding your recent stay. I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon. Kind regards, Daniel Martorell

Dear expedia user, Thank you for your recent stay and for taking the time to leave a review. We value your feedback regarding your stay at Zafiro Mallorca Hotel. Your comments have been passed on to the our management team to help improve our service. We hope to welcome you back to our hotel in the near future. Best regards, Daniel martorell

Lieber gast, vielen Dank, dass Sie sich die Zeit genommen haben, eine so positive Bewertung zu Ihrem letzten Aufenthalt bei uns zu verfassen. Ich freue mich sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie bald wieder bei uns auf Mallorca begrüßen zu können. Mit freundlichen Grüßen, Daniel Martorell

Estimado Ricardo, Muchas gracias por tomarse el tiempo necesario para escribir esta encantadora reseña sobre su estancia con nosotros. Me alegra saber que disfrutó su visita y esperamos poder darle la bienvenida de nuevo. Atentamente, Daniel Martorell

Lieber gast, vielen Dank, dass Sie sich die Zeit genommen haben, eine so positive Bewertung zu Ihrem letzten Aufenthalt bei uns zu verfassen. Ich freue mich sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie bald wieder bei uns auf Mallorca begrüßen zu können. Mit freundlichen Grüßen, Daniel Martorell

Dear Expedia user, Thank you for taking the time to share your feedback regarding your recent stay. I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon. Kind regards, Daniel Martorell

Dear Expedia user, Thank you for taking the time to share your feedback regarding your recent stay. I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon. Kind regards, Daniel Martorell

Dear Expedia user, Thank you for taking the time to share your feedback regarding your recent stay. I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon. Kind regards, Daniel Martorell

Dear Ewa, Thank you for your recent stay and for taking the time to leave a review. We value your feedback regarding your stay at Zafiro Mallorca Hotel. Your comments have been passed on to the our management team to help improve our service. We hope to welcome you back to our hotel in the near future. Best regards, Daniel martorell

Liebe(r) [Name des Gastes], vielen Dank, dass Sie sich die Zeit genommen haben, eine so positive Bewertung zu Ihrem letzten Aufenthalt bei uns zu verfassen. Ich freue mich sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie bald wieder bei uns auf Mallorca begrüßen zu können. Mit freundlichen Grüßen, Daniel Martorell

Cher wilfried, Merci d'avoir pris le temps de laisser une si belle critique concernant votre récent séjour. Je suis ravi de voir que vous avez apprécié votre séjour parmi nous et nous espérons vous accueillir à nouveau à Majorque bientôt. Bien cordialement, Daniel Martorell

"Liebe Gaeste vielen Dank für Ihr Feedback nach Ihrem Aufenthalt bei uns. Wir bedauern, dass Sie Ihren Aufenthalt nicht zu 100% genossen haben. Wir hätten uns gefreut, wenn Sie Ihre Erlebnisse direkt an der Hotel - Rezeption mitgeteilt hätten, um den Vorfall noch während Ihres Aufenthalts beilegen zu können. Unser Team steht allen unseren Gästen stets zur Verfügung, um einen rundum angenehmen Aufenthalt sicherzustellen. Wir hoffen auch, dass Sie die restlichen Service - Leistungen und Einrichtungen in Anspruch nehmen konnten und dass wir Sie bald wieder bei Zafiro Hotels begrüßen können. Mit freundlichen Grüßen, zafiro mallorca team

Muchas gracias, Esperamos verles pronto de nuevo en nustro establecimiento Un saludo, zafiro mallorca

Dear Customer. I appreciate your comments about our hotel Zafiro Mallorca. It makes us proud to be serving the needs of our customers in the best way we can. We have sent your comments to the staff concerned. I am happy that you enjoyed your stay and hope to have you back as a guest in our hotel.

Dear Customer. We appreciate your comments about our hotel Zafiro Mallorca. It makes us proud to be serving the needs of our customers in the best way we can. We have sent your comments to the staff concerned. I am happy that you enjoyed your stay and hope to have you back as a guest in our hotel.

Dear Anonymous: Thank you for your time and the good score. We hope to welcome you again in the future. Kind regards.

Sehr geehrter Gast. Vielen Dank, für die durchaus positive Bewertung unseres Hauses und Ihre weiterempfehlung. Es war für alle unsere Mitarbeiter eine freude, Sie in unserem Hotel begrüssen zu dürfen.

Dear Customer. I appreciate your comments about our hotel Zafiro Mallorca. It makes us proud to be serving the needs of our customers in the best way we can. We have sent your comments to the staff concerned. I am happy that you enjoyed your stay and hope to have you back as a guest in our hotel.

Dear Expedia user, Thank you for taking the time to leave such a lovely review regarding your recent stay. I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon. Thank you again Daniel Martorell Zafiro Mallorca Hotel Manager

Dear Jesper, Thank you for taking the time to leave such a lovely review regarding your recent stay. We hope to welcome you back to Mallorca again soon. Thank you again, Daniel Martorell Zafiro Mallorca Hotel Manager

Dear Expedia user, Thank you for your feedback regarding your stay at Zafiro Mallorca Hotel. We are pleased to read that you enjoyed your time with your family at the hotel and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Daniel Martorell Zafiro Mallorca Hotel Manager

Dear Martin, Thank you for your feedback regarding your stay at Zafiro Mallorca Hotel. We are pleased to read that you enjoyed your time with your family at the hotel and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Daniel Martorell Zafiro Mallorca Hotel Manager

Dear Expedia user, Thank you for your feedback regarding your stay at Zafiro Mallorca Hotel. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Daniel Martorell Zafiro Mallorca Hotel Manager