미니바, 객실 내 금고, 책상, 다리미/다리미판

블라우 포르토페트로 비치 리조트 & 스파 여행 후기

블라우 포르토페트로 비치 리조트 & 스파
Carrer d'es Far, 16, Porto Petro, Santanyi, Mallorca

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 163개 이용 후기 중 99개" "
평점 8 - 좋아요. 163개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 163개 이용 후기 중 12개" "
평점 4 - 별로예요. 163개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 163개 이용 후기 중 3개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

8/10 - 좋아요

Myungjee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굿
주변에 딱히 볼만한 게 있지는 않지만 조용하고 한적해서 휴양지로 딱 알맞음
2018년 6월에 3박 숙박함
답변 제공: The Management 님, 2018년 6월 18일
Dear Myungjee, Thank you for your hotel review. We will pass it to the whole Blau Privilege PortoPetro Beach Resort & Spa team. Your opnion is very important for us. We hope to welcome back you near in a future! With our best regards.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfecto
hotel genial, habitaciones muy amplias, 3 magnificas piscinas, el desayuno muy bien con mucha variedad, el personal muy servicial. todo perfecto
2021년 9월에 1박 숙박함
답변 제공: Dirección 님, 2021년 9월 18일
Estimado huésped, Quisiera comenzar agradeciendo el tiempo que ha empleado en valorar nuestros servicios. Nos enorgullece conocer su alto grado de satisfacción tras su estancia. ¡Esperamos verles pronto! Un saludo,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Meer
2021년 8월에 17박 숙박함
답변 제공: Dirección 님, 2021년 9월 18일
Thank you for your feedback. Kind regards,

8/10 - 좋아요

Hans

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Skønt ophold
Skønt stort luksus hotel med mange gode faciliteter. All inclusive omfatter dog ikke alle services og restauranter. Super godt gode faciliteter til børn og unge. Klart et hotel vi vil vende tilbage til. HC
2021년 8월에 3박 숙박함
답변 제공: Luis Vega 님, 2021년 8월 16일
Mange tak for dine venlige kommentarer. Vi håber at se dig snart! Alt det bedste,

10/10 - 훌륭해요

Mrs Cintia

2021년 7월에 4박 숙박함
답변 제공: Luis Vega 님, 2021년 8월 16일
Thank you for your feedback! Kind regards,

10/10 - 훌륭해요

Judy 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for hotel for pool and sea swimming
Much enjoyed stay here at end of September. The hotel has an unusual lay-out with blocks of rooms scattered over the hillside and with golf-type buggies running frequently picking guests up to get back to the main building or elsewhere. Our room was very close to one of the three pools from which there was access to a charming small beach. Each swimming pool had a bar with catering alongside which was useful. The very spacious and well equipped rooms were extremely quiet and had good views over gardens and/or the sea. The breakfasts were magnificent catered for every possible taste. The evening buffet was good, though not "haute cuisine" but at 25 Euros was amazing value. There were two other restaurants we never got around to trying but may have been very good.
2018년 9월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 9월에 12박 숙박함

8/10 - 좋아요

Lene Augusta

Smukt beliggende resort hotel
Porto Petro er en mindre havn, som hotellet ligger lige ved siden af. Der er en del faciliteter på hotellet, som ligger smukt ud til to bugter. Hotellet passer til dig der gerne vil nyde natur, lokalt liv og mulighed for både forskellige pools, yoga klasser, levende musik mm. Mulighed både for børn og adults only. Lækker morgenmadsbuffet med alt hvad hjertet begærer.
2018년 9월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Très bel endroit Jolies criques presque privées Fréquentation principalement germanique
2018년 8월에 4박 숙박함

6/10 - 괜찮아요

M. 님, NRW

별로예요: 숙박 시설 상태 및 시설
Das Hotel ist leider in die Jahre gekommen...
Leider ist hier die Zeit, für ein „5-Sterne Hotel“, in den letzten 10 Jahrren, stehen geblieben! - Nach dem 3. Urlaub vor Ort, innerhalb der letzten 10 Jahren, kann man sich dieses Urteil bilden. Mobiliar und Ausstattung, Sanitär- sowie Pool-/Wellness Anlagen, sind veraltet und teils SANIERUNGS-BEDÜRFTIG! Das Büfet (ob Morgens, Mittags, oder Abends ist reichhaltig und Abwechslungsreich (hier findet man stets wechselnde Leckereien und hier wird Jeder fündig und auch satt. Leider waren im Hotel „kleine Armeisen“ ein großes Thema, in den Zimmern (besonders in den Badezimmern, kamen diese aus den Türrahmen)! Die Lage der Hotelanlage und der traumhafte Ausblick sind kaum zu steigern und die Freizeitgestaltungs- Sport- Möglichkeiten, sowie die Familien-Unterhaltung/Betreuung sind toll! ... Jeden Abend wird einem ein kleines Abgebot an täglich wechselnden Live- Unterhaltung (Piano-, Gitarren-, Geigenspieler angeboten und die Bar im Haupthaus versorgt bestens.
2018년 7월에 7박 숙박함
답변 제공: Das Management 님, 2018년 8월 11일
Sehr geehrter M, Zunächst einmal möchte ich Ihnen für Ihr Vertrauen in das Blau Privilege PortoPetro Beach Resort & Spa und Ihre wiederholten Besuche bei uns danken. Die Loyalität unserer Kunden ist für uns ein wesentlicher Faktor, um die gewohnten Service- und Qualitätsstandards zu erhalten und an weiteren Verbesserungen arbeiten zu können. Es tut mir sehr leid zu hören, dass Sie diese Erfahrungen bei uns gemacht haben, denn wir erhalten üblicherweise keine Kommentare dieser Art . Für das Blau Privilege PortoPetro Beach Resort & Spa hat es oberste Priorität, Qualitätsstandards einzuhalten, mit denen auch die grossen Hotelketten arbeiten , und so sollte es auch sein. ch hoffe sehr, dass Sie uns in naher Zukunft die Möglichkeit geben werden, Ihnen wieder den von uns gewohnten Service zu bieten und Ihren nächsten Aufenthalt zu angenehm wie möglich zu gestalten. Mit herzlichen Grüssen.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great hotel with lots to offer
A wonderful hotel with great pools, beaches and spacious, clean rooms. The kayaking was really enjoyable and the regular golf buggy shuttles around were very helpful. I especially liked the outdoor pilates class and the indoor spa. My only slight complaint was the standard of breakfast-the egg station needs improving, the cereal was tasteless and the coffee/tea machines take too long. Apart from that, loved the hotel and would return.
2018년 7월에 7박 숙박함
답변 제공: Marcos Parra 님, 2018년 8월 5일
Dear Anonymous, Thank you for choosing Blau Privilege PortoPetro Beach Resort & Spa and for taking the time to share your impressions with us. I am thrilled to know that you thoroughly enjoyed your stay and I thank you very much for your encouraging feedback. Satisfied customers and acknowledgements like yours make our work and dedication all the more rewarding. About what you mention regarding the the egg station, and the service at the breakfast buffet, we'll pay attention to analyze and work on that. For the purpose of like this situations do not happen again in order to assure a perfect service. We hope that it is not too long before we have the pleasure of welcoming you back again. Warm regards, The Management

10/10 - 훌륭해요

ALEKSEY 님, Москва

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Рекомендую для семейного отдыха
Отель больше, чем выглядит на фото. Территория очень красивая. Номера достаточно свежие, сьюты большие с двумя с/у, но раскладывающийся диван не удобен. В сьютах надо брать вид на море, иначе будет вид на бассейн. Уборка два раза в сутки. несколько раз не работал кондиционер, но оперативно чинили. Еда достаточно разнообразная 3-4 вида мяса на гриле и столько же рыбы на ужин, включая омаров, но в японском ресторане не понравилось. При большом количестве номеров на пляже народу не много. Вечерами живая музыка, для молодежи будет скучно, но рядом Кала Д Ор, где много баров и ресторанов. Виллы располагаются в наиболее удобных местах с красивыми видами и закрытой территорией. Отдыхающие в основном из Англии, Германии, Испании, России.
2018년 7월에 21박 숙박함
답변 제공: The Management 님, 2018년 8월 5일
Dear ALEKSEY, I am thrilled to know you enjoyed our hotel facilities and service, as every day we strive to be able to offer the best possible service to all our guests. Rest assured I have passed your message to the whole team, who indeed make a fantastic job making sure everything is perfect. Your comments serve as great motivation to all of us and make all our hard work worth it. We really appreciate your comments and we'll work on the Japanese restaurant. We look forward to many more years of serving you in the true spirit of hospitality for which Blau Hotels are known. Warm regards,

10/10 - 훌륭해요

Pascale 님, Bordeaux

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cadre exceptionnel
Excellent séjour. Cadre magnifique, personnel très accueillant. Ambiance zen. 3 piscines dont 1 adulte only. 2 petites plages à l’eau transparente dans l’hôtel. Nourriture très variée. Merci encore à Victor , de l’équipe d’animation , pour sa sympathique randonnée au parc de Mondrago. Petit concert différent chaque soir.
2018년 6월에 7박 숙박함
답변 제공: The Management 님, 2018년 7월 10일
Thank you very much for your kind words and for taking the time to share your experience with us. We are thrilled that you enjoyed your stay with us and I sincerely appreciate your comments about our staff. Rest assured I have passed your message to the team, who indeed makes a fantastic job to make sure that everything is perfect. Your comments serve as great motivation to all of us and make all our hard work worth it. I do hope that it is not too long before we have the opportunity to welcome you back again. Warm regards,

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: The Management 님, 2018년 5월 15일
Dear Sean, Thank you for your fantastic hotel review. We will pass it to the whole Blau Privilege PortoPetro Beach Resort & Spa team. We hope to welcome you back very soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bien, magnífico SPA
Personal muy amable y competente. Habitación muy bien. Única crítica, el menú no incluye ninguna bebida. Ni agua.
2018년 4월에 1박 숙박함
답변 제공: The Management 님, 2018년 5월 17일
Estimado Anonymous, Muchas gracias por su fantástica crítica del hotel. Transmitiremos sus comentarios a todo el equipo de Blau Privilege PortoPetro Beach Resort & Spa. Tales comentarios, nos hacen mejorar cada día para que cada huésped se sienta como en casa y pueda disfrutar de todas las instalaciones y de la tranquilidad que ofrece el ambiente del Resort. Esperamos darle la bienvenida de nuevo muy pronto.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ottimo tutto
Ottima struttura servizio camera e ristoranti
답변 제공: The Management 님, 2018년 4월 15일
Dear Andrea, thank you for your fantastic hotel review. We will pass it to the whole Blau Privilege PortoPetro Beach Resort & Spa team, in order that every staff member will know about it. Such comments, makes us try to improve every day so that every guest feels like home, or can enjoy vacations, which are so important. We hope to welcome you back very soon.

10/10 - 훌륭해요

Thomas 님, Berlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr schöne Hotelanlage in traumhafter Umgebung
Die Anlage ist traumhaft. Es gibt zwei kleine süsse Strände. Wir waren nur in den Pools baden in denen das Wasser angenehm warm war. Viele Tennisplätze, die gut bespielbar sind. Das Personal ist sehr freundlich, immer entspannt und aufmerksam. Zimmerservice war top. Wir hatten Halbpension, das hat uns vollkommen ausgereicht.Das Essen wurde nie langweilig, es gab jeden Tag Abwechslung am Bufett. Zusammenfassend können wir sagen, wir haben uns sehr wohlgefühlt und haben uns gut erholen können. Wir kommen deshalb wieder.
2018년 3월에 9박 숙박함
답변 제공: The Management 님, 2018년 5월 25일
Sehr geehrter Thomas, wir bedanken uns das Sie sich die Zeit genommen haben und eine bewertung zur posten. Ihre meinung ist sehr wichtig fuer uns! Wir werden Ihre bewertung an das Personal weiter leiten, die es moeglich gemacht haben Ihren Urlaub so gut wie moeglich zu machen. Würden uns freuen Sie in einer naehe zukunft wierder im Hotel zu begruessen! Mit freudlichen Grussen,

10/10 - 훌륭해요

Sascha 님, Bielefeld

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grandiose Unterkunft
Erstklassiges Fünf-Sterne-Hotel mit einer rund einen Kilometer großen Hotelanlage direkt am Meer. Erholung pur. Sehr freundliches Hotelteam. ABER: Wenn es etwas zu bemängeln gibt, dann ist die Vermittlerseite ebookers. Der ausgewiesene Rabattcode in Höhe von 10 Prozent wurde nicht gewährt. Nach Eingabe des Codes und Bestätigung ist dieser herausgerechnet worden. Eine nachträgliche Chance auf Gewährung wurde nicht akzeptiert. Daher Vorsicht!
2018년 3월에 4박 숙박함
답변 제공: The Management 님, 2018년 5월 22일
Sehr geehrter Sascha, Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu Ihrem Aufenthalt bei uns zu schreiben. Ihre Meinung ist sehr wichtig für uns! Wir werden Ihre sehr freundlichen Kommentare gerne an unser Personal weiterleiten. Ihre Anmerkungen bezüglich des Rabattcodes bei ebookers nehmen wir natürlich ebenfalls zur Kenntniss, allerdings koennen wir auf diese Codes leider keinen Einfluss nehmen, da diese von der ebookers Website gesteuert werden - wir werden aber gerne versuchen, ebookers auf diesen Fehler hinzuweisen. Wir würden uns freuen, Sie in naher Zukunft wierder einmal hier bei uns begruessen zu dürfen, und senden die besten Grüsse aus Porto Petro!

8/10 - 좋아요

Heike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 4박 숙박함
Dear guest, thank you for your rate. We take this opportunity to send you a warm regard from Mallorca and look forward to welcome you again at the Blue Privilege PortoPetro Beach Resort & Spa. Yours sincerely, Sergio Bermejo - Assistant Manager.

10/10 - 훌륭해요

PAUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bel hôtel
Vue incroyable sur la petite crique de l’hôtel. Cependant je pense que le "spot" doit être insupportable en haute saison (300 chambres ...). Je recommande vivement (en basse saison donc)
2017년 10월에 1박 숙박함
Cher Paul, Tout d'abord, merci pour vos gentils commentaires à propos de votre séjour à Blau Privilege PortoPetro Beach Resort & Spa. Il sera un plaisir vous recevoir dans notre hôtel une autre fois, et faire notre mieux pour vous assurer de très bonnes vacances. S'il vous plaît, n'hésitez pas à vous communiquer avec pour tout autre commentaire. Cordialement, Sergio Bermejo

8/10 - 좋아요

Axel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schöne direkte Meerlage
Schöner Blick von der Juniorsuite mit Meerblick und dem Restaurant Ran de Mar, tolle Küstenlage. Wir waren mit dem Frühstück mehr als zufrieden von der Auswahl und Qualität. Das Brot und die sonstigen Backwaren waren immer sehr frisch. Von Lachs über Salami bis Marmelade war alles lecker vorhanden, auch der Kaffee aus dem Vollautomaten und der frischgepresste Orangensaft sehr lecker. Das Abendbuffet war im Vergleich etwas einfach, auch was die Auswahlmöglichkeiten der Beilagen betraf, abgesehen von Show- cooking. Das Barbeque war bei uns leider ein Totalreinfall was Auswahl und Qualität betraf. Bei unserem Zimmer ( Juniorsuite ) hat mir vor allem das Bett mit sehr guter Matratze, das große Badezimmer mit Dusche und Wanne sowie abgeteiltem WC, die Schränke und der mittelgroße Flachbild- Fernseher gefallen. Warum ist die Minibar in der Hotel- Beschreibung nicht als kostenpflichtig benannt, alle anderen Zusatzleistungen wurden ja auch entsprechend vorab ausgewiesen. Insgesamt eine schöne sehr große Anlage wenn auch teilweise z.B. die Pools mit Renovierungsstau. Wir werden gerne wiederkommen.
2017년 9월에 5박 숙박함
Lieber Axel, Einen so positiven Kommentar zu lesen erfüllt uns mit Stolz. Vielen Dank, dass Sie sich für unser Blau Privilege PortoPetro Beach Resort & Spa entschieden haben und, dass Sie Ihre tolle Erfahrung mit uns und anderen Reisenden teilen. Wir hoffen Sie ganz bald wieder bei uns begrüßen zu dürfen. Mit lieben Grüßen vom gesamten Team, Sergio Bermejo Stellvertretender Direktor

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sensationelle gelegene Hotel Anlage mit 3 Pools. geräumigen Zimmern und grossem Frühstücks Buffet mit möglichen Tischplätzen im Freien. Ist Eigentlich nichts zu bemängeln, ausser das man in der Nacht den überliegenden lauten Nachbarn gehört hat. Zusätzlicher Pluspunkt: Entspannung- und Ruhezone beim Pool 3, ist ausschliesslich für Erwachsene reserviert. Von mir gibt es 9 von 10 Punkten. Top!
2017년 9월에 5박 숙박함
Lieber Mike, herzlichen Dank, dass Sie sich die Zeit genommen haben unser Blau Privilege PortoPetro Beach Resort & Spa zu bewerten. Gern werden wir Ihre lobenden Worte an unser Team weitergeben. Ihre Zufriedenheit ist für unsere Mitarbeiterinnen und Mitarbeiter die schönste Belohnung. Wir würden uns sehr freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.

10/10 - 훌륭해요

Guido 님, Zürich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
erholsam
Ein wundervoll erholsamer kurzurlaub. Super nett und hilfsbereit. Sehr freundlich. Es hat uns sehr gefallen und wir kommen bestimmt wieder
2017년 9월에 4박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 9월 20일
Lieber Guido, herzlichen Dank, dass Sie sich die Zeit genommen haben unser Blau Privilege PortoPetro Beach Resort & Spa zu bewerten. Gern werden wir Ihre lobenden Worte an unser Team weitergeben. Ihre Zufriedenheit ist für unsere Mitarbeiterinnen und Mitarbeiter die schönste Belohnung. Wir würden uns sehr freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautifully located, felt immediately welcome
Beautiful location and the huge hotel site, gardens and pools are perfectly well maintained. Staff was extremely helpful and friendly, our room spacious, newly refurbished, bright and clean with a big terrace. The view from the restaurant during breakfast was gorgeous and the breakfast delicious with a vast choice of food.
2017년 9월에 3박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 9월 18일
Dear traveller, thank you very much for your preference towards Blau Privilege PortoPetro Beach Resort & Spa. We are delighted to had an excellent experience during your well-deserved. We also appreciate your comments regarding the housekeeping services and our wide range of food and beverage areas. We look forward to welcoming you again very soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
More geared up for conferences than holidaymakers.
This is a lovely property with direct access to three very pretty beaches. We stayed on a bed and breakfast basis and the breakfast buffet offered a huge selection which was all very nicely prepared and tasty. We chose this hotel based on its five star rating and location as we wanted a relaxing break. A couple of days into our stay a huge group of people arrived for a two day Fitbit product launch and took over the "quiet" adult pool area with various fitness and exercise sessions through the day. To top it all we were treated to a pep talk by a company executive broadcast over the PA system - felt as though we were at work ourselves Rather than on holiday! On their departure events organisers took over the area and spent the day preparing for another conference for a global consultancy company, setting up a variety of props and doing sound system tests. It may well depend on the time of year you go, however we felt that the hotel focusses is on big business and conferences and bring in the big bucks to the detriment of holidaymakers. This isn't how it is portrayed in the publicity and had we known this we would have booked and stayed elsewhere.
2017년 9월에 5박 숙박함
Dear traveller, first and foremost, thank you for your comment. We deeply regret the inconvenience caused and we would like to apologize for your that impression during vacations. Please, do not hesitate to contact us at any time as your opinion will make improve our service. We stay at your disposal for any further assistance.

10/10 - 훌륭해요

magnus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bra mix av att slappa och att sporta
vi var ett gäng vänner som alla gillande mixen av pool, hav, många sportalternativ samt såklart den genuina byn Porto Petro. Vi var gäster i början av september så lite lugnare vilket vi uppskattade men svårt att säga hur stället är på högsäsong, tror att det är genuint bra även då. Frukosten var så bra som den brukar vara på vettiga ställen men visst saknar man riktig espresso och "cappo".
2017년 9월에 3박 숙박함
Dear magnus, we have read your review and we are very glad to know that you had a great time during your holidays at Blau Privilege PortoPetro Beach Resort & Spa. We look forward to welcome you and your friends again very soon. Best regards, Sergio Bermejo - Assistant Manager

10/10 - 훌륭해요

pablo 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 *****
Excellent stay! Great facilities, but the highlight for sure is the buffets (breakfast & Dinner) probably the best I ever seen in a 5 Star hotel! Silver service service! But with a Spanish touch! I'll be back!
2017년 9월에 4박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 9월 11일
Dear Pablo, it is great to read that you enjoyed all the aspects mentioned of our beautiful Blau Privilege PortoPetro Beach Resort & Spa. As a 5-star resort we pride ourselves in the level of service that we offer to our guests, the quality meals we provide and the quality customer service extended by our staff. Thank you so much for sharing your feedback as this is very important to us. It was a pleasure to have you with us and we invite you to visit in the near future for another fantastic holidays. Warmest regards.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is definitely a 5 star hotel with great facilities, newly refurbished rooms including Nespresso machines and perfectly located. A wonderful experience
2017년 8월에 14박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 9월 11일
Dear traveller, thank you for sharing your exceptional experience in Blau Privilege PortoPetro . We are elated to read that your stay with us was a memorable one. We are grateful for your positive comments about our new services that we have added to improve our guests' holidays. We really look forward to your next visit. Best regards.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice holiday but expensive extras
Hotel is clean, modern and in a beautifully peaceful location. The staff were friendly most of the time. Prices for meals, drinks, mini bar, etc are extortionate. We would say a nice 4* hotel, not a 5*.
2017년 8월에 7박 숙박함
Dear traveller, first and foremost, we would like to thank you for sharing your recent stay at the Blau Privilege PortoPetro Beach Resort & Spa. We are glad to know that you highlight your stay in our property as a nice experience, anyway our aim is to improve our service and do not hesitate we will continue working in order to offer the best possible service. Looking forward to welcoming you again. Best regards from Mallorca.

4/10 - 별로예요

ANA

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Mala atención a la llegada, mala ubicación de la habitación,y muchísimas dificultades para el cambio, nos ubicaron en una suite con nada de privacidad en una zona de paso. Pedimos el cambio a la llegada pero nos dijeron que no podían hacer nada hasta el día siguiente (teniendo más habitaciones libres...) ni siquiera ofreciéndonos a pagar un suplemento, según el personal de recepción "no era aconsejable". Por encima de esta categoría de habitación solo estaban las villas, es decir no elegimos la categoría más básica por lo que esperábamos algo bastante mejor. Personal de restaurantes excelente. Un hotel tranquilo y familiar con muchos servicios pero está muy lejos de ser un hotel de 5 estrellas, esperábamos mucho más.
2017년 8월에 10박 숙박함
Estimada Ana, Gracias por sus comentarios y darnos la oportunidad de ofrecerle nuestras disculpas por los inconvenientes sufridos durante su estanca. En primer lugar, lamentamos que su experiencia no comenzara de la manera deseada. Por otro lado, espero que el cambio que tuvieron al día siguiente a otra habitación más adecuada a sus preferencias fuera positivo. Aunque se les ofreció el up-grade con vistas al mar pero lo rechazaron pues ya tenían un presupuesto cerrado. También agradecemos y mucho que fue de su agrado el servicio recibido en los diferentes restaurantes. Y por último, si valoran darnos una segunda oportunidad, no dude en que les recibiremos con nuestras mejores atenciones posibles y estaríamos encantados de recibirles de nuevo para poder superar sus expectativas esta vez. Atentamente, Sergio Bermejo Subdirector Blau Privilege PortoPetro Beach Resort & Spa

10/10 - 훌륭해요

Max 님, Tallinn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing vacation
It was a perfect match to our needs and expectations - quiet, comfortable and relaxing place with very friendly, non-intrusive and helpful staff.
2017년 8월에 9박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 9월 10일
Dear Max, thank you for choosing the Blau Privilege PortoPetro Beach Resor & Spa and sharing your comments about your exceptional vacation with us. We are elated to read that your stay with us was again a memorable one and we also appreciate your positive comments about our service. Do not hesitate that we will consider to open longer any outlet in order to improve our service. We really look forward to your next visit and we will be more than happy to host you once more. Warmest regards.

10/10 - 훌륭해요

a 님, BCN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Entorno privilegiado
Estancia muy agradable, buenas instalaciones en un sitio precioso
2017년 8월에 8박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 8월 26일
Estimado cliente, muchas gracias por haber elegido Blau Privilege PortoPetro Beach Resort & Spa para disfrutar de sus merecidas vacaciones. Agradecemos también su excelente valoración y esperamos volverle a recibir de nuevo muy pronto. Un cálido saludo desde Mallorca.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Hotel is in need of a refurb
The hotel is fine but communal areas are tired. Swimming pool loos desperately need refurbishing, it needs new seating around the bar ... the hotel is clingIng onto its 5 stars
2017년 8월에 7박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 8월 24일
Dear guest, first of all, I would like to thank you for taking the time to describe your last holidays in our resort. I will take note about the issues that you mentioned in your report. Kindly note that we take our guests' comments very seriously, therefore your suggestions will be looked into with an aim of improving our day-to-day services. Yours sincerely.

10/10 - 훌륭해요

andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay in a fantastic area of Mallorca, highly recommended!
2017년 8월에 6박 숙박함
Dear Andreas, Thank you for visiting us and sharing your comments about your exceptional vacation in our Blau Privilege PortoPetro Beach Resort & Spa. We are elated to read that your stay with us was an excellent one and we really look forward to welcome you again evry soon. Kind regards. Sergio Bermejo, Assistant Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 7월에 11박 숙박함
Dear guest, thank you very much for your excellence rate review. We take this opportunity to send you a warm regard from Mallorca and look forward to welcome you again at the Blue Privilege PortoPetro Beach Resort & Spa. Yours sincerely, Sergio Bermejo - Assistant Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super dejligt sted
Super dejligt sted. Rolige omgivelser. Service i top. Rigtig god morgenmadsbuffet. Poolområdet (voksenpoolen) var godt og velholdt. Kommer sandsyndligvis tilbage en anden gang. Kan anbefales. Prisniveau højt, men value for money.
2017년 7월에 7박 숙박함
Dear traveler, It is great to read that you enjoyed all the aspects mentioned of our beautiful Blau Privilege PortoPetro Beach Resort & Spa. As a 5-star resort we pride ourselves in the level of service that we offer to our guests, the quality meals we provide and the quality customer service extended by our staff. Thank you so much for sharing your feedback as this is very important to us. It was a pleasure to have you with us and we look forward to your next visit. Warmest regards, Sergio Bermejo Assistant Manager Blau Privilege PortoPetro Beach Resort & Spa

8/10 - 좋아요

Frank L. 님, Geneve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel sympa !
Hôtel sympa, staff agréable, vue magnifique. Concernant les points négatifs, les infrastructures ont besoin d'un gros rafraîchissement (chambre, piscine, bâtiments ...). Les plages des baies de l'hôtel sont très jolies mais ne disposent que très peu de sable (plutôt de la terre)- ne conviennent pas aux enfants qui souhaitent jouer dans le sable! Pour un 5 étoiles, nous nous attendions à avoir une cuisine de bonne gamme voir haute gamme. Malheureusement, on en est loin!! Plutôt une cantine améliorée avec beaucoup de choix mais avec des produits de basse qualité (principalement lors du dîner avec les produits de la mer). Enfin, déception quant à la suite pour 4 personnes, puisque le 2eme grand lit n'était qu'un canapé lit avec un matelas d'une épaisseur de 5 cm!!!
2017년 7월에 12박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 8월 11일
Cher Frank L. Avant tout, nous vous remercions pour avoir choisi de séjourner au sein de notre hôtel Blau Privilege PortoPetro Beach Resort & Spa et pour avoir pris le temps de nous faire parvenir votre opinion. Nous vous remercions pour votre commentaire, les critiques nous font grandir. Aprés lire les points négatifs, nous travaillerons pour ameliorer le quialité de buffet. Nous sommes hereux de lire que le personnel est souriant et très agréable. Je espere que vous nous aurons autre chance. Bien cordialement.

8/10 - 좋아요

Erik

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Ett ok hotell
Ett bra hotell med bra standard. Fantastisk utsikt, bra poolområden. Långa avstånd men fri transport inom området finns. Mindre bra var att det mesta kostar extra. Maten är dyr och smaklös, mycket bättre att gå ner till marinan där maten var fantastiskt bra. Servicen var blandat bra och dålig. För att boka behandling kunde de tyvärr inte hjälpa en från receptionen utan man var tvungen att ta sig allra längst bort till SPA-huset för att få veta att det var fullbokat. Det var mycket trevligt med underhållningen på kvällarna, däremot hade vi svårt att förstå att man lägger en barnföreställning kl.21.30 vid baren. Betyget är godkänt men det finns saker att jobba med. Kanske inte ett 5-stjärnigt hotell i mina ögon.
2017년 7월에 4박 숙박함
Dear Erik, first and foremost, we would like to thank you for sharing your recent holidays at Blau Privilege PortoPetro Beach Resort & Spa. We are glad to know that you highlight your stay in our property as a nice experience, anyway our aim is to improve our service and do not hesitate we will continue working in order to offer the best possible service. Looking forward to welcoming you again. Sergio Bermejo Assistant Manager Blau Privilege PortoPetro Beach Resort & Spa

10/10 - 훌륭해요

Tim 님, Mönchengladbach, Wegberg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Hotel zum Entspannen
Wir wollten ein Hotel in dem man sehr gut bedient wird und auch sehr viel ruhe genießen kann. Genau das haben wir hier vorgefunden.
2017년 7월에 4박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 7월 24일
Lieber Tim, herzlichen Dank, dass Sie sich die Zeit genommen diese Zeilen zu Ihrem Aufenthalt in unserem Hause niederzuschreiben. Ihre Zufriedenheit ist für unsere Mitarbeiterinnen und Mitarbeiter die schönste Belohnung. Wir würden uns sehr freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüssen aus PortoPetro.

8/10 - 좋아요

Lorenzo

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Bel hotel mais personnel pas tres accueillant. Problèmes de sécurité piscine enfants
2017년 7월에 4박 숙박함
Dear Lorenzo, thank you very much for choosing our hotel to enjoy your holidays. We really appreciate the time you have taken to write to us and share your experience, as this will help us to improve our product and services. Once again, thank you very much and we hope to welcome you again in our property. Best regards, Sergio Bermejo Assistant Manager

10/10 - 훌륭해요

Liset 님, Danmark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Formidabelt, fanstastik sted!
Super hotelværelse - meget høj service - meget tæt på stranden - børnevenligt - kan varmt anbefales.
2017년 7월에 7박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 7월 22일
Dear Liset, thank you for choosing the Blau Privilege PortoPetro Beach Resort & Spa and sharing your comments about your exceptional holidays with us. We are elated to read that your stay with us was a memorable one and we also appreciate your positive comments about our services. We look forward to your next visit and we will be more than happy to host you once more. Warmest regards.

8/10 - 좋아요

shirley

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel in a superb location.
Love Porto Petro. Best place to stay in Mallorca - not overly busy with beautiful coast, a national park and lots of restaurants and boutiques. Nice hotel is the icing on the cake. Fantastic breakfast with sea views. Hotel quite sprawling but with something for everyone.
2017년 7월에 5박 숙박함
Dear Shirley, thank you for sharing your comments about your holidays at Blue Privilege PortoPetro Beach Resort & Spa. We have read your review and we are very happy to know that you consider us the best place to stay in Mallorca. We look forward to welcome you again very soon. Best regards. Sergio Bermejo Assistant Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
Great hotel, lovely location with stunning views and fabulous staff. We will definitely return.
2017년 7월에 14박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 7월 17일
Dear traveller, thank you for choosing the Blau Privilege PortoPetro Beach Resort & Spa and also for sharing your comments about your exceptional vacation with us. We are elated to read that your stay with us was a memorable one and we also appreciate your positive comments about our facilities and all the staff that helped to make your experience unforgettable. We really look forward to your next visit and we will be more than happy to host you once more. Warmest regards.

10/10 - 훌륭해요

Laura 님, Geilenkirchen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Großes, komfortables Hotel in schöner Umgebung
Die Zimmer sind groß und super ausgestattet. Aufgrund der Größe des Hotels, besteht die Möglichkeit sich jederzeit mit einem Wagen fahren zu lassen. Das Sport- und Wellnessangebot ist umfangreich. Porto Petro ist zudem ein schöner kleiner Hafen mit vielen Restaurants. Insgesamt ein wunderschönes Hotel in dem man es sich mal so richtig gut gehen lassen kann.
2017년 7월에 3박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 7월 17일
Liebe Laura, Herzlichen Dank für ihre netten Worte und auch dafür dass sie sich die Zeit genommen haben diese bei Expedia zu posten. Es ist uns eine Freude zu wissen dass unsere Standards sie nicht enttäuscht haben. Wir hoffen Sie bald bei uns wieder begrüßen zu dürfen. Mit freundlichen Grüssen.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent quality, low key hotel on an enormous site with excellent facilities and great breakfast.
2017년 7월에 3박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 7월 10일
Dear traveller, thank you very much for your excellence comments regarding your recent stay at Blue Privilege PortoPetro Beach Resort & Spa. We are delighted to read that you enjoyed a fantastic holidays thanks to our quality service. We also take this opportunity to send you a warm regard from Mallorca and look forward to welcome you again very soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel con estupenda situación
Resaltar la buena situación del hotel con acceso directo a unas calas muy poco concurridas cuando la ocupación en la isla es bestial.
2017년 7월에 6박 숙박함
답변 제공: Sergio Bermejo, Subdirector. 님, 2017년 7월 12일
Estimado viajero, muchas gracias por haber elegido Blau Privilege PortoPetro Beach Resort & Spa como su destino para disfrutar de sus merecidas vacaciones. Le agradecemos mucho el tiempo tomado para compartir su excelente estadía con nosotros y tendremos en cuenta su comentario en cuanto al horario, pensamos que siempre podemos mejorar y no dude que intentaremos hacerlo en este aspecto. Esperamos poderle recibir de nuevo muy pronto. Un cálido saludo desde Mallorca.

10/10 - 훌륭해요

Viviani 님, Barcelona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I.N.C.R.E.Í.B.L.E
Me ha encantado!! La suite junior con vistas al mar... haaa ya tengo ganas de volver... dormir y despertar con este ruido fue muy especial. Año que viene repetimos!
2017년 6월에 3박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 7월 12일
Estimado Viviani, agradecemos mucho su confianza depositada en Blau Privilege PortoPetro Beach Resort & Spa para disfrutar de sus merecidas vacaciones. Fue un placer poder formar parte de tal excelente experiencia y con mucho gusto le recibiremos de nuevo el próximo año. Un cálido saludo desde Mallorca.

8/10 - 좋아요

mnh 님, england

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not really a 5 star. Good 4. Said it had 5 different restaurants but only had 2. Not good. Also too many children.
2017년 6월에 7박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 7월 3일
Dear traveller, first of all, thank you very much for your preference towards Blau Privilege PortoPetro Beach Resort & Spa. It was a pleasure to welcome you and we also apprecite your time for letting us know your opinion about your recent stay. I would like to take this opportunity to explain that we have 5 restaurants: Ran de Mar, Midori, Galani, La Finca and Barbacue, which two of them are buffets and there is also a snack bar next to the Llevant pool. Looking forward to welcome you again very soon. Warm regards from Mallorca.

10/10 - 훌륭해요

Finn 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel with wonderful beaches and pools - really great bars to go to in the evening with live music. Would definitely stay again.
2017년 6월에 3박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 7월 2일
Dear Finn, thank you very much for your preference towards Blau Privilege PortoPetro Beach Resort & Spa. We are delighted to know that you had an excellent holidays in our hotel and it will be a pleasure to welcome you again. Best regards.

10/10 - 훌륭해요

Monique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Geweldig mooi hotel
Een prachtig hotel, met vele voorzieningen en overheerlijk ontbijt. Ook het personeel was enorm vriendelijk en behulpzaam
2017년 6월에 7박 숙박함
답변 제공: Sergio Bermejo , Assistant Manager 님, 2017년 6월 29일
Dear Monique, Thank you for visiting us and sharing your comments about your exceptional vacation in our Blau Privilege PortoPetro Beach Resort & Spa. We are elated to read that your stay with us was an excellent one we are aso very grateful for your positive comments about our services and staff. We really look forward to welcome you again evry soon. Kind regards.