실내 수영장, 야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

호텔 HSM 골든 플라야 여행 후기

4 out of 5
호텔 HSM 골든 플라야
Calle de Marbella, 14, Palma de Mallorca, Palma de Mallorca, Illes Balears

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 138개 이용 후기 중 80개" "
평점 8 - 좋아요. 138개 이용 후기 중 48개" "
평점 6 - 괜찮아요. 138개 이용 후기 중 8개" "
평점 4 - 별로예요. 138개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 138개 이용 후기 중 1개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

henry 님, stroudsburg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
They charge you to use the safe in your room.
2024년 4월에 14박 숙박함

8/10 - 좋아요

Peter 님, De Pinte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

8/10 - 좋아요

Connie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in a great location, clean and quiet. Rooms are a good size and the half-board option was better than we expected. Some litter outside the back of the property.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir haben uns in Ihrem Hotel sehr wohl gefühlt. Wir kommen gerne wieder.
2024년 2월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2024년 2월 26일
Sehr geehrter Gast oder Kunde,Vielen Dank für Ihre Kommentare. Ihre Worte erfüllen uns mit Stolz und es ist für uns eine Ehre diese mit dem restlichen Personal zu teilen. Wir bemühen uns täglich um jedes Detail und um Ihnen eine einzigartige und unvergessliche Erfahrung zu geben.Es ist uns ein grosses Vergnügen zu erfahren, dass die persönliche Betreuung und der Service Ihnen gefallen haben.Wir werden erfreut sein, wieder Ihr Haus zu sein, wenn Sie die hübsche Insel Mallorca besuchen wollen.Nochmals vielen Dank für Ihre freundlichen Worte, Hochachtungsvoll,HSM Kunden Service

10/10 - 훌륭해요

Katrin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious rooms with lovely view of the sea. Staff is very friendly and helpful. Breakfast buffet with a big choice of various food and drinks. Would highly recommend the hotel.
2024년 2월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2024년 2월 21일
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: HSM Customer Service 님, 2024년 3월 4일
Sehr geehrter Gast oder Kunde,Vielen Dank für Ihre Kommentare und für die gute Bewertung über Ihre Erfahrung in unserem Hotel.Es erfüllt uns mit Stolz, dass Sie sich in unserem Hotel so wohl gefühlt haben und erfahren konnten, dass für HSM unsere Gäste sehr wichtig sind und unser größtes Objektiv ist Ihr Wohlbefinden.Wir hoffen Sie weiterhin als zufriedene Gäste in unserem Hotel begrüßen dürfen. Mit freundlichen Grüßen.HSM Kunden Service

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 10박 숙박함
답변 제공: HSM Customer Service 님, 2024년 2월 21일
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 - 좋아요

Andreas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kleineres Hotel im Vergleich, aber gut in Schuss. Hervorzuheben ist auf jeden Fall das sehr freundliche und hilfsbereite Personal in allen Bereichen. Top! Bei uns war vor allem alles angenehm ruhig mit 20min zu Fuss Distanz zur Partymeile. Einzig unschön empfanden wir vor allem Nachts laute Abwasserleitungen in unserem Zimmer. Man hat gefühlt jedes Mal den Abschluss der Badezimmer Aktivitäten der Nachbarn gehört
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Rene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함

8/10 - 좋아요

Joachim

2023년 8월에 10박 숙박함

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: HSM Customer Service 님, 2023년 9월 12일
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Akiko

2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Christiana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The overall experience was amazing Breakfast and Dinner buffet are fantastic with variety of choices Staff are absolutely wonderful and helpful We were in the hotel very late on check in day but to our surprised they'd prepared Sandwiches waiting for us We had a wonderful stay, i highly recommend this hotel
2023년 7월에 9박 숙박함
답변 제공: HSM Customer Service 님, 2023년 9월 12일
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 8박 숙박함
답변 제공: HSM Customer Service 님, 2023년 8월 9일
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

6/10 - 괜찮아요

Sabrina

별로예요: 청결 상태
Das Hotel liegt schön direkt an der Promenade abseits des Ballermanns. Personal nur teils freundlich. Beim Frühstück sind die Tische nicht immer sauber. Wen bei einem Tisch die Tasse nicht gebraucht wurde, liess man sie auf dem Tisch und wechselt sie nicht aus. Sauberkeit vom Zimmer naja wen man nicht genau hinschaut okey. Im Hochsommer wie jetzt viel zu wenig Liegen für alle. Handtücher Kaution 20Euro, wen man es einmal wechseln möchte zahlt man 1 Euro. Safe auch nochmals 26 Euro zusätzlich. Eir beobachteten sogar das die Grosseltern hier im Hotel sind jedoch kamen die Tochter, Schwiegersohn und Enkelin an den Pool und besetzten auch noch 2 Liegen und baden in Pool finden wir nicht korrekt da sie nicht in diesem Hotel sind.
2023년 7월에 9박 숙박함

10/10 - 훌륭해요

Therese

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ett toppenbra hotell med trevlig och hjälpsam personal. Rent och fräscht. Sköna sängar/madrasser. Bra och varierad mat. Jag och min man har ingenting att klaga på. Vi kommer absolut boka detta hotell nästa gång om det är tillgängligt.
2023년 7월에 13박 숙박함
답변 제공: HSM Customer Service 님, 2023년 8월 9일
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

8/10 - 좋아요

Sonja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Direkte strandlage und exzellenter Service.
Schönes Hotel mit direkter strandlage. Mir hat der Poolbereich sehr gefallen, vorallem wenn man morgends frühstücken tut. Personal sehr nett und zuvorkommend. Unser Zimmer war im ersten Stock mit einer Sicht zum Pool des anderen Hotels, das hat uns weniger gefallen. Essen HP ist ausreichend und immer schön gefüllt, sehr sauber und abwechslungsreich. Eher weniger beeindruckend war die Handtuchpolitik. Handtuchdepot 20 euro jeden tag dann wenn du ein extra Strandtuch haben möchtest 1 euro bezahlen. Safe im Zimmer muss bezahlt werden, finde ich nicht ok, sollte eine Leistung vom Hotel sein. Sehr positiv war, dass keine Poolliegen reserviert werden durften! Im Nachbarhotel waren alle Liegen schon morgends voll mit Strandtüchern.
Poolanalage vom Frühstücksbereich
Betten zur sicht aufs Meer. 25 euro/tag mit 2 cocktails und früchteteller
2023년 7월에 7박 숙박함
답변 제공: HSM Kunden Service 님, 2023년 8월 3일
Sehr geehrter Gast oder Kunde,Wir bedanken uns, für Ihre Kommentare und der Auswahl unseres Hoteles. Es freut uns, dass Sie Ihren Aufenthalt genossen haben und wir Sie wieder als Gast in unserem Hotel begrüßen dürfen. Mit freundlichen GrüßenHSM Kunden Service

10/10 - 훌륭해요

Fabrice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent accueil et bon service
2023년 7월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2023년 8월 3일
Dear guest, Thank you very much for your lovely comment. We are very pleased to know that you have enjoyed your holidays in our hotel. We are pleased that you have valued in such a good way the efforts made by our staff because we always try to encourage the kindness and courtesy in our team. For that reason, we will congratulate our staff for their great job. Our main objective is that our customers feel like home. We will be pleased to receive you again at our hotel!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Anders

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 14박 숙박함
답변 제공: HSM Customer Service 님, 2023년 8월 3일
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Mattias

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2023년 8월 3일
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean. Friendly staff. Great food!!
2023년 6월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2023년 7월 3일
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

10/10 - 훌륭해요

Manfred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wir waren eine Woche im Hotel! Es hat uns sehr gut gefallen! Es ist nicht zu nah am Ballermann aber wer es laut und Party will kann es trotzdem super gut und schnell erreichen. Essen war sehr gut und abwechslungsreich. Wir würden es wieder buchen.
2023년 6월에 7박 숙박함
답변 제공: HSM Kunden Service 님, 2023년 6월 13일
Sehr geehrter Gast oder Kunde,Vielen Dank für Ihre Kommentare und für die gute Bewertung über Ihre Erfahrung in unserem Hotel.Es erfüllt uns mit Stolz, dass Sie sich in unserem Hotel so wohl gefühlt haben und erfahren konnten, dass für HSM unsere Gäste sehr wichtig sind und unser größtes Objektiv ist Ihr Wohlbefinden.Wir hoffen Sie weiterhin als zufriedene Gäste in unserem Hotel begrüßen dürfen. Mit freundlichen Grüßen.HSM Kunden Service

10/10 - 훌륭해요

Chatrine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2023년 6월 13일
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Maria

2023년 5월에 4박 숙박함
답변 제공: HSM Customer Service 님, 2023년 6월 13일
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

10/10 - 훌륭해요

sandrine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 4박 숙박함
답변 제공: HSM Customer Service 님, 2023년 5월 15일
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

8/10 - 좋아요

Karin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Optimal gelegen. Gerne wieder.
2023년 4월에 4박 숙박함
답변 제공: HSM Kunden Service 님, 2023년 4월 20일
Sehr geehrter Gast oder Kunde,Wir freuen uns sehr, dass Sie Ihren Urlaub in unserem Hotel genossen haben. Darüber hinaus sind wir froh zu wissen, dass die gute Lage des Hotels hervorsticht.Sie wissen, dass Sie bei HSM zu Hause sind und dass sich unser gesamtes Team freut, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenHSM Kunden Service

8/10 - 좋아요

Sabine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
War ein sehr schöner Kurzurlaub in schöner Unterkunft!!!
2023년 3월에 5박 숙박함
답변 제공: HSM Customer Service 님, 2023년 4월 5일
Sehr geehrter Gast oder Kunde,Vielen Dank für Ihre Kommentare. Ihre Worte erfüllen uns mit Stolz und es ist für uns eine Ehre diese mit dem restlichen Personal zu teilen. Wir bemühen uns täglich um jedes Detail und um Ihnen eine einzigartige und unvergessliche Erfahrung zu geben.Es ist uns ein grosses Vergnügen zu erfahren, dass die persönliche Betreuung und der Service Ihnen gefallen haben.Wir werden erfreut sein, wieder Ihr Haus zu sein, wenn Sie die hübsche Insel Mallorca besuchen wollen.Nochmals vielen Dank für Ihre freundlichen Worte, Hochachtungsvoll,HSM Kunden Service

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel..very helpful and friendly..great spa area.. drinks a little expensive in hotel but that’s probably expected..
2023년 3월에 5박 숙박함
답변 제공: HSM Customer Service 님, 2023년 4월 4일
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Iam

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2023년 4월 19일
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Ajanthiha

2023년 3월에 4박 숙박함
답변 제공: HSM Customer Service 님, 2023년 4월 4일
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

10/10 - 훌륭해요

Heike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 6박 숙박함
답변 제공: HSM Customer Service 님, 2023년 3월 20일
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never stayed in this part of the resort before I usually stay in Can pastilla at either the Helios or Las Arenas. I was not disappointed by this hotel it was absolutely superb, we had a sea view which was spectacular, the patio area was as big as my bedroom at home! The food choice for both breakfast & dinner was great. We stayed here 4 nights then moved to the Helios for 3. Cant recommend enough!
2023년 1월에 4박 숙박함
답변 제공: HSM Customer Service 님, 2023년 3월 2일
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We are very happy to hear that the service and the attention received have been of your liking. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Xenia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein sehr schönes Hotel! Super Lage, gutes Essen, freundliche Mitarbeiter, sauber.
2023년 1월에 5박 숙박함
답변 제공: HSM Kunden Service 님, 2023년 2월 15일
Sehr geehrter Gast oder Kunde,Vielen Dank für Ihre Kommentare. Ihre Worte erfüllen uns mit Stolz und es ist für uns eine Ehre diese mit dem restlichen Personal zu teilen. Wir bemühen uns täglich um jedes Detail und um Ihnen eine einzigartige und unvergessliche Erfahrung zu geben.Es ist uns ein grosses Vergnügen zu erfahren, dass die persönliche Betreuung und der Service Ihnen gefallen haben.Wir werden erfreut sein, wieder Ihr Haus zu sein, wenn Sie die hübsche Insel Mallorca besuchen wollen.Nochmals vielen Dank für Ihre freundlichen Worte, Hochachtungsvoll,HSM Kunden Service

10/10 - 훌륭해요

Joachim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toplage, Personal superfreundlich, schöner Urlaub.
2023년 1월에 7박 숙박함
답변 제공: HSM Kunden Service 님, 2023년 2월 15일
Sehr geehrter Gast oder Kunde,Vielen Dank für Ihre Kommentare und für die gute Bewertung über Ihre Erfahrung in unserem Hotel.Es erfüllt uns mit Stolz, dass Sie sich in unserem Hotel so wohl gefühlt haben und erfahren konnten, dass für HSM unsere Gäste sehr wichtig sind und unser größtes Objektiv ist Ihr Wohlbefinden.Wir hoffen Sie weiterhin als zufriedene Gäste in unserem Hotel begrüßen dürfen. Mit freundlichen Grüßen.HSM Kunden Service

8/10 - 좋아요

Philipp

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Das Hotel liegt direkt an der Playa und der Strand ist nur wenige Meter entfernt. Die Zimmer sind modernisiert und haben einen schönen großen Balkon. Einige Annehmlichkeiten fehlen leider, wie ein Kosmetikspiegel im Bad. Zudem fällt für den Zimmersafe eine Gebühr an. Dafür ist aber ein großer Fahrradkeller mit kostenlosen Abschließmöglichkeiten vorhanden. Das Personal ist sehr nett und aufmerksam, insbesondere Pepe! Die Essensauswahl könnte etwas größer sein.
2022년 10월에 7박 숙박함
답변 제공: HSM Kunden Service 님, 2022년 10월 24일
Sehr geehrter Gast oder Kunde,Vielen Dank für Ihre Kommentare und für die gute Bewertung über Ihre Erfahrung in unserem Hotel.Es erfüllt uns mit Stolz, dass Sie sich in unserem Hotel so wohl gefühlt haben und erfahren konnten, dass für HSM unsere Gäste sehr wichtig sind und unser größtes Objektiv ist Ihr Wohlbefinden.Wir hoffen Sie weiterhin als zufriedene Gäste in unserem Hotel begrüßen dürfen. Mit freundlichen Grüßen.HSM Kunden Service

8/10 - 좋아요

Åke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 12박 숙박함
답변 제공: HSM Customer Service 님, 2022년 10월 20일
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

8/10 - 좋아요

Roland

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr gutes und freundliches Personal. Nähe zum Flughafen sehr praktisch, aber logischerweise hört man dadurch die startenden Flieger im Minutentakt. Der Strand war sehr sauber, schön und nicht überlaufen.
2022년 10월에 4박 숙박함
답변 제공: HSM Kunden Service 님, 2022년 10월 20일
Sehr geehrter Gast oder Kunde,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Über die hoch lobenden Worte zu unseren Mitarbeitern sind wir ganz besonders stolz, denn wir sehen unser Personal als unser ganz besonderes, menschliches Kapital.Wir hoffen, Sie bald wieder zu sehen!HSM Kunden Service

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2022년 10월 20일
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

10/10 - 훌륭해요

Bruno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2022년 10월 4일
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

10/10 - 훌륭해요

Fuad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2022년 9월 26일
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel and holiday.
Wonderful relaxing stay. Excellent accommodation, food and service. Staff were very helpful and service exceptional. We will return.
2022년 9월에 10박 숙박함
답변 제공: HSM Customer Service 님, 2022년 9월 26일
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

8/10 - 좋아요

Lennart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Matsal
Matsalen hade alldeles för många bord, så man satt väldigt tätt.
2022년 8월에 9박 숙박함
답변 제공: HSM Customer Service 님, 2022년 9월 5일
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

8/10 - 좋아요

Juni

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rolig og fint sted. Passer veldig bra for par, ikke så mange barn eller noe bråk. Alltid ledige solsenger. Nærområdet er også ganske rolig.. fin strand, enkle og rimelige steder å spise lunch på. På kveldene bør man dra inn til palma by, hvis man vil på litt finere restauranter, barer osv. tar bare 10-15 min med taxi, og man kan også ta buss som går rett utenfor hotellet. Frokosten er veldig bra.
2022년 8월에 6박 숙박함
답변 제공: HSM Customer Service 님, 2022년 8월 30일
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We are very happy to hear that the service and the attention received have been of your liking. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Tove

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 14박 숙박함
답변 제공: HSM Customer Service 님, 2022년 8월 8일
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.

8/10 - 좋아요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 8박 숙박함
답변 제공: HSM Customer Service 님, 2022년 7월 25일
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards, HSM Customer Service.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Allt sem hægt er að óska sér í sólar fríi.
Frábært starfsfólk með ríka þjónustulund. Góður matur. Frábær staðsetning. Mæli með. Takk fyrir okkur.
2022년 7월에 14박 숙박함
답변 제공: HSM Customer Service 님, 2022년 7월 25일
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.

10/10 - 훌륭해요

Ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience
Had a great time. The staff and service were superb. The hotel location was ideal as in a quiet area yet minutes away from the crowds. The room was clean, and spacious, and had a wonderful balcony overlooking the sandy bay and sea.
2022년 7월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2022년 7월 21일
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.

10/10 - 훌륭해요

Petter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk semesterupplevelse
Riktigt prisvärt hotell. Sviten som vi bodde i var väldigt fräsch och bekväm. Dock hade rum 510 obefintlig wifi-täckning. Fräscha lokaler överlag. Middag- och frukostbufférna riktigt bra med trevlig personal. Hotellbaren en av favoritställena då denna erbjöd bra cocktails för ett av playa de palmas bästa priser.
2022년 6월에 11박 숙박함
답변 제공: HSM Customer Service 님, 2022년 7월 15일
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards, HSM Customer Service.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2022년 7월 15일
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards, HSM Customer Service.

10/10 - 훌륭해요

Kenneth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nöjda till tusen, vi hade rum 125 och 126 med fantastiska terrasser ned mot poolen. Rekommenderas
Från terassen på rum 125
2022년 6월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2022년 7월 7일
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.