해변에 위치, 비치 타월

호텔 마리아나 소예르 & 웰니스 스파 여행 후기

3 out of 5
호텔 마리아나 소예르 & 웰니스 스파
Paseo La Playa s/n, Platja d’En Repic, Puerto Soller, Sóller, Mallorca

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 429개 이용 후기 중 234개" "
평점 8 - 좋아요. 429개 이용 후기 중 152개" "
평점 6 - 괜찮아요. 429개 이용 후기 중 33개" "
평점 4 - 별로예요. 429개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 429개 이용 후기 중 5개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Iolanda 님, 2018년 10월 27일
Dear Anonymous, Thank you for your kind review. Best regards from Hotel Marina, Iolanda Reception

10/10 - 훌륭해요

Graham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great sea view room. Really friendly staff
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

Sascha

좋아요: 직원 및 서비스
Sehr zentral mit Parkmöglichkeit
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Veronica 님, 2024년 1월 15일
Dear John,Thank you very much for your perfect score. We are glad that our hotel was ideal for your needs and hope we can welcome you back this new season.Best regards,

10/10 - 훌륭해요

Kristian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 18일
Dear Kristian,thank you very much for the great score!We are pleased to know that you enjoyed your overall experience with us.We hope we can welcome you back soon.Best regards.

4/10 - 별로예요

Alisa

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Der Name des Hotels ist missverständlich. Der Wellness-Bereich verdient den Namen nicht und daher ist das Preis-Leistungsverhältnis sehr schlecht.
2023년 11월에 1박 숙박함
답변 제공: Veronica 님, 2023년 11월 23일
Dear Alisa,thank you very much for choosing our hotel for your recent stay in the Port of Soller.We do appreciate your comment and take it into account to improve our services. It will be redirected to the relevant department. We hope you had the chance to enjoy other services and facilities of the hotel like our pool, our hotel gym or our bar/restaurant. Looking forward to welcoming you back and show you our hotel at its best. Best regards.

8/10 - 좋아요

Mike and Leslie

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Hi We’re surprised by the service? Only a couple of them were courteous. The bar is very limited, No Expresso Martini, We were there one night and they told us they were out of glasses, it was 9:25 pm. We showed him his stack of Plastic cup’s so we were served? Not the greatest vibe but has potential.
2023년 10월에 2박 숙박함
답변 제공: Veronica 님, 2023년 11월 23일
Dear Mike and Leslie, thank you for choosing our hotel for your recent stay in Soller.We are very sorry to know that our service was not up to our usual standards. We do have our drinks menu with a good offer. However, our guests comments are always important to improve and it will be directed to the relevant department.Hopefuly we can welcome you back next season and greet you with a nice cocktail in our terrace. Best regards.

10/10 - 훌륭해요

Hanna

2023년 10월에 2박 숙박함
답변 제공: Veronica 님, 2023년 11월 23일
Dear Hanna,thank you very much for the great score!We are thrilled to know that you enjoyed your overall stay with us.We hope we can welcome you back soon.Kind regards.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함
답변 제공: Veronica 님, 2023년 11월 23일
Greetings from Soller!thank you very much for the great score!We are glad to know that you enjoyed your overall stay with us.We hope we can welcome you back next season.Best regards.

8/10 - 좋아요

Elsebeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt hotel med god beliggenhed.
Dejligt hotel. Det er 3. gang vi er der. Lækker restaurant. Det eneste der var irriterende, var at man hver gang man skulle på nettet skulle logge på forfra. Man kom ikke aut omatisk på. Og det andet var alt alt for mange pladderkanaler på TV. I den situation vi er i nu med to krige, ville det have været rart med et par kanaler på engelsk eller tysk, der viste nyheder non stop.
2023년 10월에 3박 숙박함
답변 제공: Veronica 님, 2023년 11월 23일
Dear Elsebeth,thank you very much for coming back to our hotel.Our goal is always to make our guest feel like they are in their away home and it brings us great joy to know about your loyalty.Please be informed that once you connect to our wifi, it should be automatic. Do not worry, next time we will check it with your phone.Regarding the TV, we do have many news channels in english and, in the bar, you can watch other pay channels like sports ones.We hope we can welcome you for the fourth time next season.Kind regards.

10/10 - 훌륭해요

BARRY 님, EAST STROUDSBURG

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sea view room was amazing
2023년 10월에 3박 숙박함
답변 제공: Veronica 님, 2023년 11월 23일
Dear Barry,thank you very much for the great score!We are thrilled to know that you enjoyed your overall stay with us.We hope we can welcome you back soon.Best regards.

10/10 - 훌륭해요

Jeanette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligste sted
Skønt hotel og fantastisk beliggenhed. Super venligt personale. Alt er godt her.
2023년 10월에 5박 숙박함
답변 제공: Veronica 님, 2023년 11월 23일
Dear Jeanette,Thank you very much for your nice comment.It is always a pleasure to know that everything was good for you during your last stay. Our staff will be thrilled to welcome you back again in the near future.Kind regards.

10/10 - 훌륭해요

Philip

2023년 9월에 5박 숙박함
답변 제공: Veronica 님, 2023년 11월 23일
Greetings Philip,thank you very much for the perfect score!We are thrilled to know that you enjoyed your overall stay with us.We hope we can welcome you back next season.Best regards.

10/10 - 훌륭해요

Sven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alla möjligheter
Hotellet för soldyrkare och vandrare. Havet på den ena sidan och poolen på andra, det är bara att välja. Om det är molnigt så är det bara att gå en vandring på någon av alla alternativ som personalen tipsar om. Kul att kunna ta spårvagnen ner till hamnen eller upp till Soller.
2023년 9월에 3박 숙박함
답변 제공: Veronica 님, 2023년 11월 23일
Greetings from Soller Sven,thank you very much for your nice review.We are glad that you enjoyed our fantastic location, Port Soller is a very charming place and it is the perfect spot if you would like to hike, bike or just relax. I am sure you still have many hike routes to explore aroung.Looking forward to welcoming you back.Best regards.

6/10 - 괜찮아요

Erik

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Not worth the price
No possibility for cancellation. Fine view from harbor view rooms Very small rooms, even tv is so small that you need lupa. Bathroom is also small and lacks fresh air and have poor quality of soap and so on. No bathrobe and slippers for pool and spa Breakfast ok Checkout already 10 o’clock They demand personal information to use internet
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Sally

2023년 8월에 5박 숙박함
답변 제공: Veronica 님, 2023년 11월 23일
Greetings Sally,thank you very much for the perfect score!It is a joy to know that you enjoyed your stay in our hotel.We hope we can welcome you back soon.Best regards.

8/10 - 좋아요

arne

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Gute Preis- Leistung
Man bekommt, was man bezahlt. Reception nicht immer besetzt auch tagsüber, etc. Aber der Preis ist günstig und die Lage am Hafen sehr
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스
Wunderschöne Lage
Wunderschöne Lage. Gutes Frühstück. Sehr freundliche und hilfsbereite Reception. Leider fehlt Teekocher/ Kaffeemaschine.
2023년 8월에 2박 숙박함
답변 제공: la dirección del hotel 님, 2023년 9월 3일
Dear Martin, Thank you very much for your nice review. We are glad to read that you enjoyed all our services and our location. Puerto de Sóller is a lovely place We would like to inform you that we do offer tea and coffee facilities under request, next time you only have to pass by the reception and ask for it. We hope to see you very soon!

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Another amazing stay. Friendly, helpful staff. Rooms clean and bright and location ideal.
2023년 8월에 8박 숙박함
답변 제공: la dirección del hotel 님, 2023년 9월 3일
Dear Angela, Greeting from lovely Puerto de Sóller!We thank you very much for your perfect score. We are glad to read that you had a wonderful stay with us. We are looking forward to welcoming you in the near future!

10/10 - 훌륭해요

Maria Coloma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Romantico hotel en puerto soller
El hotel esta muy bien situado, las vistas al puerto son fantasticas, el spa muy bien y la piscina exterior perfecta. Las habitaciones excelentes, y el desayuno perfecto
2023년 8월에 1박 숙박함
답변 제공: la dirección del hotel 님, 2023년 8월 27일
Buenas tardes Maria, Muchas gracias por su puntuación. Nos alegra saber que ha disfrutado de su estancia con nosotros. Esperamos darle nuevamente la bienvenida muy pronto.Un saludo.

10/10 - 훌륭해요

Henrik

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함
답변 제공: dirección del hotel 님, 2023년 8월 20일
Dear Henrik, Thank you very much for your perfect score! We are glad to know that you enjoyed your oveall experience with us.We hope we can welcome you back in the near future. Best regards.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: dirección del hotel 님, 2023년 8월 20일
Dear guest, thank you very much for your perfect score. We hope we can welcome you back soon. Best wishes.

10/10 - 훌륭해요

Julian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 14박 숙박함
답변 제공: Veronica 님, 2023년 8월 10일
Estimado Julian,muchas gracias por su puntuación. Nos alegra saber que ha disfrutado de su estancia en nuestro hotel.Esperamos darle la bienvenida de nuevo pronto.Un saludo.

10/10 - 훌륭해요

Håkan

2023년 7월에 5박 숙박함
답변 제공: Veronica 님, 2023년 8월 10일
Dear Hakan,Thank you very much for your perfect score!We are glad to know that you enjoyed your oveall experience with us.We hope we can welcome you back in the near future.Best regards.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Veronica 님, 2023년 8월 10일
Dear guest,thank you very much for your perfect score.We hope we can welcome you back soon.Best wishes.

10/10 - 훌륭해요

Catherine

Great place, well located. Super breakfast
2023년 7월에 2박 숙박함
답변 제공: Veronica 님, 2023년 7월 16일
Dear Catherine,Thank you very much for the comment and the score.We are very glad that you enjoyed your overall experience with us. We look forward to your next visit.Best regards,

10/10 - 훌륭해요

Andrew

2023년 7월에 3박 숙박함
답변 제공: Veronica 님, 2023년 7월 16일
Dear Andrew,Thank you very much.We are happy to know that you enjoyed your stay with us.We look forward to seeing again soon.Best regards,

10/10 - 훌륭해요

Francesca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and friendly staff
2023년 6월에 3박 숙박함
답변 제공: Veronica 님, 2023년 7월 16일
Greetings Francesca!Thank you for your review.It is a pleasure to read that you enjoyed our wonderful location in the bay.Look forward to your next visit.

10/10 - 훌륭해요

Percy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was so nice
2023년 6월에 2박 숙박함
답변 제공: Veronica 님, 2023년 7월 16일
Greetings from sunny Soller, Percy!Thank you for the perfect score.We are happy to read that you enjoyed your overall stay with us.Best regards,

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 10박 숙박함
답변 제공: Veronica 님, 2023년 7월 16일
Dear Douglas,Thank you for your perfect score!It is a pleasure to know that you enjoyed your stay with us.Looking forward to welcoming you again soon.Best regards,

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Veronica 님, 2023년 7월 16일
Dear Philip,Thank you for the perfect score!We are glad to know that you enjoyed your experience with us.Looking forward to your next visit.Best regards,

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the property was very well situated at the beach within easy walking distance of the port shops and facilities. Finding the car park was difficult since the sign directing traffic to the are behind the hotel was obscured by trees and bushes. A result of this was that I entered a forbidden area and incurred a 40 Euro fine from a non-sympathetic local policeman. The hotel itself was very clean and the swimming pool was a lovely attraction with areas around to lie out. The breakfasts were excellent but there seemed to be a shortage of staff covering the cafe area which made the service slow particularly in the evening. Overall a very nice experience.
2023년 6월에 4박 숙박함
답변 제공: Veronica 님, 2023년 8월 10일
Dear David,thank you very much for choosing our hotel for your recent stay in Port Soller.We are happy to know that you enjoyed your overall experience with us.The parking is located behind the hotel and has a sign at the entrance but I will inform about the incident to see if any changes in the signalling needs to be done.We look forward to your next visit.Best wishes.

10/10 - 훌륭해요

Ove

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 7박 숙박함
답변 제공: Veronica 님, 2023년 7월 16일
Greetings from Soller, Ove!We are happy to know that you enjoyed your stay with us.Looking forward to your next visit.Best regards,

8/10 - 좋아요

Carin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfekt boende
Fantastiskt läge, trevlig personal, fräscht hotell. Dock ett litet och trångt badrum.
2023년 4월에 6박 숙박함

10/10 - 훌륭해요

Patricia

2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

Liridon

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very small, the furniture in a very old condition. The room was full of mosquitoes. The walls and furniture were full of blood from old mosquitoes that were killed. The bed was in a very bad condition. The room was not clean. We could not sleep for a single minute the whole night. Check-in took more than an hour. It was also charged more than booked online on Expedia. In summery the worst experience we have had with a hotel through the round trip in Mallorca. Price performance ratio does not fit here at all.

10/10 - 훌륭해요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic stay, we had an water front balcony, views were incredible. Staff was extremely friendly and helpful, breakfast buffet far exceeded our expectations, fresh orange juice was a highlight! Would recommend to anyone staying in the area, beautiful hotel!
2023년 4월에 1박 숙박함
답변 제공: Veronica 님, 2023년 4월 27일
Greetings from sunny Soller, Jaime!We really appreciate such a nice comment.Our aim is to make our guests at home and we are pleased that we did meet you expectations. Comments like yours motivate us all to keep working hard.Looking forward to welcoming you back in the nearest future.Best regards,Veronica

10/10 - 훌륭해요

Jenny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My fiancé and I had a wonderful time at the hotel Marina Soller on our babymoon. The hotel was overall very nice, the standard of cleanliness worth a 5 star, all staff but one person were super friendly and helpful, and the amenities good (parking, pool, spa, restaurant). Looking forward to going back in the future!
2023년 4월에 8박 숙박함
답변 제공: Veronica 님, 2023년 4월 27일
Dear Jenny,Thank you very much for your nice comment and for choosing us for such an special time.We hope that everything is going well with you and the baby. It is a pleasure to know that our hotel was ideal for you.Please let us know if there was any issue with any member of our staff as we do not tolerate misbehaviors towards our guests.We look forward to welcoming you back as a family in the near future.Best wishes,Veronica

10/10 - 훌륭해요

Svend Lorentz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 7박 숙박함
답변 제공: Veronica 님, 2023년 4월 27일
Dear Svend,Thank you very much for your 10.It is a pleasure to kniw that you enjoyed your overall experience with us.We look forward to your next stay.Best regards,Veronica

10/10 - 훌륭해요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Majorca
Everything from start to finish at this hotel was absolutely wonderful. My only complaint was that I was charged a supplement for the two children at the hotel when I had booked a room for 4 persons. I emailed the hotel to request confirmation that it was booked for 4 persons, but they did not reply
2023년 4월에 4박 숙박함
답변 제공: Veronica 님, 2023년 4월 27일
Dear Paula and Gemma,Thank you very much for your review and your score.We are happy to know that our hotel did meet your expectations. Regarding your reservations, we do apologise for non responding on time. However, the reservations enter automatically in our system and we cannot modify them. It seems like you booked for 2 people by mistake.Please know that the supplement for each child is 25 euros per night but we did make a special price for you as they were 2. If you have any doubt about making a reservation next time, we do recommend you to contact reception to guide you during the process.We look forward to welcoming you and your family again.Best regards,

10/10 - 훌륭해요

Erik

2023년 4월에 3박 숙박함
답변 제공: Veronica 님, 2023년 4월 27일
Dear Erik,Thank you very much.It is a pleasure to know that you enjoyed you overall stay with us.Looking forward to your next visit.Best regards,Veronica

10/10 - 훌륭해요

kate

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함
답변 제공: Veronica 님, 2023년 11월 23일
Greetings from Soller, Kate.thank you very much for the great score!We are thrilled to know that you enjoyed your overall stay with us.We hope we can welcome you back soon.Best regards.

10/10 - 훌륭해요

Daniel

2023년 4월에 2박 숙박함
답변 제공: Veronica 님, 2023년 4월 27일
Dear Daniel,Thank you very much.We are glad that you enjoyed your overall stay with us.We look forward to welcoming you back in the near future.Best regards,Veronica

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 3월에 2박 숙박함
답변 제공: Veronica 님, 2023년 3월 29일
Dear Thomas,Thank you very much for your great score!We hope we can welcome you back to the hotel in the near future.Best regards.

10/10 - 훌륭해요

Rhys

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location by the shore
답변 제공: Veronica 님, 2022년 11월 13일
Dear Rhys,Thank you very much for your perfect score!We are happy that you enjoyed your stay with us.We hope we can welcome you back soon.Best regards,

8/10 - 좋아요

Elsebeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejlig hotel med for lidt internetkapacitet
Internettet var alt alt for langsomt. Ærgerligt for alt andet fungerede.
2022년 10월에 3박 숙박함
답변 제공: Veronica 님, 2022년 11월 7일
Dear Elsebeth,Thank you so much for your comment.We are glad to know that you enjoyed your stay with us.Next time, if you have any problem with the internet, please contact reception so we can check the connection. Sorry for the inconvenience.Looking forward to your next visit.Best regards,

10/10 - 훌륭해요

Finn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 3박 숙박함
답변 제공: Veronica 님, 2022년 11월 7일
Dear Finn, Thank you very much for the perfect score!We are glad to know that you enjoyed your overall experience with us.Looking forward to your next visit.Best regards.

10/10 - 훌륭해요

Guido

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Veronica 님, 2022년 11월 7일
Greetings from Soller, Guido!Thank you very much for the perfect score!We are glad to know that you enjoyed your overall experience.Looking forward to your next visit.Best regards,