2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

호텔 사라토가 여행 후기

4.5 out of 5
호텔 사라토가
Paseo de Mallorca, 6, Palma de Mallorca, Mallorca

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1010개 이용 후기 중 610개" "
평점 8 - 좋아요. 1010개 이용 후기 중 317개" "
평점 6 - 괜찮아요. 1010개 이용 후기 중 53개" "
평점 4 - 별로예요. 1010개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 1010개 이용 후기 중 10개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

HOYEUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 아늑하고 다 좋았다.
2017년 10월에 1박 숙박함
답변 제공: La Direccion 님, 2017년 10월 19일
Thanks for your positive rating

10/10 - 훌륭해요

Maria Rosario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El personal muy amable y el hotel muy agradable con buena situacion.
2024년 3월에 3박 숙박함
답변 제공: Assistant manager 님, 2024년 3월 26일
Apreciada Maria Rosario, Agradecemos sus amables palabras sobre nuestro personal y la ubicación del hotel. Esperamos darle la bienvenida nuevamente en el futuro.Atentamente, Juan M. Pocoví

8/10 - 좋아요

Ana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This kid a 5 star hotel. I have them a 4 because the first night we were not explained on how the AC worked. However , the next day, Nico took care of us. He upgraded the room to one where the sun did not hit it much. It was awesome. I want to thank Nico for taking care of us.
2024년 3월에 3박 숙박함
답변 제공: Assistant manager 님, 2024년 3월 26일
Dear mrs. Ana, Thank you for your review of our hotel. We are delighted to hear that you enjoyed your stay overall. We apologize for any inconvenience caused by the initial issue with the AC, but we're glad that Nico was able to assist you promptly and ensure your comfort. We will be sure to pass along your kind words to Nico for his exceptional service. We look forward to welcoming you back for another fantastic stay in the future.Kind regards, Juan M. Pocovi

10/10 - 훌륭해요

Beate 님, Berlin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
die Reinigung des Bades könnte sorgfältiger sein, ein Spiegel wurde gar nicht gesäubert und offenkundiger Staub auf der Fön-Halterung und der Halterung des Vergrößerungsspiegels wurde nicht entfernt
2024년 3월에 9박 숙박함
답변 제공: Assistant manager 님, 2024년 3월 26일
Dear mrs. Beate, Thank you for sharing your feedback on your recent stay. We sincerely apologize that the cleanliness of the bathroom did not meet your expectations. We will take immediate action to address these issues and ensure a more thorough cleaning in the future. We appreciate your patience and hope to have the opportunity to welcome you back again and provide a more satisfying experience.Kind regards, Juan M. Pocovi

10/10 - 훌륭해요

Ortwin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schönes zentral gelegenes Hotel in Palma. Freundliche Mitarbeiter/innen. Tolle Dusche.
2024년 3월에 5박 숙박함
답변 제공: Assistant manager 님, 2024년 3월 26일
Dear Ortwin, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our centrally located hotel in Palma. It's fantastic to know that you found our staff friendly and appreciated our great showers. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards, Juan M. Pocovi

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked pool, spa, sauna Staff helpful and friendly.
2024년 3월에 4박 숙박함
답변 제공: Assistant manager 님, 2024년 3월 26일
Dear mr. Gary, Thank you! Delighted you enjoyed the pool, spa, and sauna. Our staff is always here to help.Kind regards, Juan M. Pocovi

10/10 - 훌륭해요

Beate

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel, direkt an der Altstadt, perfekte Lage!
2024년 3월에 7박 숙박함
답변 제공: Assistant manager 님, 2024년 3월 26일
Dear mrs. Beate, Thank you for sharing! We're delighted you enjoyed our beautiful hotel, right next to the old town – perfect location!Kind regards, Juan M. Pocovi

10/10 - 훌륭해요

Marius 님, Charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great, front desk was friendly and efficient. Very gracious with the late check out. Perfect location.
2024년 3월에 2박 숙박함
답변 제공: Assistant manager 님, 2024년 3월 26일
Dear Marius, Thank you for your kind words! We're glad you enjoyed your stay and the perfect location. We appreciate your feedback.Kind regards, Juan M. Pocovi

10/10 - 훌륭해요

Lynne 님, ABERDEEN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel.
2024년 3월에 3박 숙박함
답변 제공: Assistant manager 님, 2024년 3월 26일
Dear mr. Lynne, Thank you! We're glad you enjoyed your stay.Kind regards, Juan M. Pocovi

10/10 - 훌륭해요

Karl

2023년 10월에 3박 숙박함
답변 제공: Assistant manager 님, 2024년 3월 26일
Dear mr. Karl, Thank you for your review! We look forward to seeing you again soon.Kind regards, Juan M. Pocovi

10/10 - 훌륭해요

Valerie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. If you don’t want full buffet breakfast a small breakfast in the 1962 bar of the hotel is ideal. Airport bust stop is less than 50 yards away.
2024년 2월에 2박 숙박함
답변 제공: Assistant manager 님, 2024년 3월 26일
Dear mrs. Valerie, Thank you for your kind words! We're pleased to hear you had a great experience at our hotel.Kind regards, Juan M. Pocovi

10/10 - 훌륭해요

Jens Christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really chic hotel in a pretty central area, close to port and only 10 to 15 mins from the old town highlights.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Alan

2024년 2월에 3박 숙박함
답변 제공: Assistant manager 님, 2024년 3월 26일
Dear Alan, Thank you for your review! We look forward to seeing you again soon.Kind regards, Juan M. Pocovi

10/10 - 훌륭해요

Rym

2024년 1월에 2박 숙박함
답변 제공: Assistant manager 님, 2024년 3월 26일
Dear Rym, Thank you for your review! We look forward to seeing you again soon.Kind regards, Juan M. Pocovi

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel located to the beautiful sights of Mallorca. Personnel so very hospitable .. 1962 Gastro bar has such good food ! Breakfast excellent with many choices…
2024년 1월에 6박 숙박함

8/10 - 좋아요

Jürgen Thomas

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Guest Experience 님, 2024년 1월 10일
Dear Jürgen Thomas, Thank you very much for rating us with such a high score, we really appreciate it. It will be a pleasure to welcome you once more next time you visit Palma.Best regards,

10/10 - 훌륭해요

Lyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely hotel that is within easy walking distance of some great restaurants. Angel on reception was extremely helpful.
2023년 12월에 4박 숙박함

8/10 - 좋아요

Rene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Guest Experience 님, 2024년 1월 10일
Dear Rene,Thank you very much for rating us with such a high score, we really appreciate it. It will be a pleasure to welcome you once more next time you visit Palma.Best regards,

4/10 - 별로예요

Judith Ann 님, louisville

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Valerie

2023년 12월에 3박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 12월 20일
Dear Valerie, Thank you for sharing your feedback with us. We are glad to see you had a wonderful stay, your top score rating means a lot to us since your satisfaction is of utmost priority and we are glad we met your expectations. We look forward to welcoming you back in the future for another memorable stay! Best regards, Ángel Alemany

2/10 - 너무 별로예요

Yuyang

2023년 12월에 3박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 12월 19일
Dear Yuyang, Thank you for sharing your feedback about your recent stay. However, we are surprised to see your score given to the accommodation since we do not have any records of any issues during your stay. We would be pleased if you could give us more information about the reason for your rating so that we can improve our services.Best regards, Ángel Alemany

10/10 - 훌륭해요

Susanne

좋아요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: Ángel Alemany / Guest Experience - Hotel Saratoga 님, 2023년 12월 18일
Dear Susanne, Thank you for sharing your experience and giving us your top-score rating! Your satisfaction is our priority and we are glad we met your expectations. Should your travels bring you back to Palma, we would be pleased to welcome you again! Best regards,

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El hotel está muy bien en pleno centro de Palma. Nos encantó que el jabón, champú era de la marca rituals. Repetiremos
2023년 12월에 2박 숙박함
답변 제공: Ángel Alemany / Guest Experience - Hotel Saratoga 님, 2023년 12월 18일
Estimada Yvonne,Agradecemos sus amables palabras y nos complace saber que disfrutaron de su estancia en nuestro hotel. Nos esforzamos por brindar experiencias memorables a nuestros huéspedes, y saber que apreciaron detalles como los productos de Rituals nos llena de satisfacción.Esperamos tener el placer de darles la bienvenida nuevamente en el futuro.Atentamente,

10/10 - 훌륭해요

Talha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the hotel greatly. The staff were amazing especially Fausta and Nevies - when I lost my bag on the busses Nevies was able to call and organise for me to get it. The staff were very accomodating. The hotel is excellently situated between old city, new city, restaurants, scenic views. We had an amazing time.
2023년 12월에 4박 숙박함
답변 제공: Ángel Alemany / Guest Experience - Hotel Saratoga 님, 2023년 12월 18일
Dear Talha,Thank you for your kind words and for choosing Hotel Saratoga. We are delighted to hear that you enjoyed your stay and that our staff, especially Fausta and Nieves, were able to assist you during your time with us. Our team strives to provide excellent service, and it's always rewarding to receive positive feedback.We look forward to welcoming you back for another amazing experience in the future.Best regards,

10/10 - 훌륭해요

Jørgen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 12월 6일
Dear Jørgen,Thank you for sharing your experience with us and your top-score rating! We are glad to know you had a wonderful time at Saratoga and were able to visit all main city attractions a step from the hotel. We hope to have the opportunity to welcome you back and provide you with another memorable stay. Best regards, Ángel Alemany

10/10 - 훌륭해요

jose esteban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 12월 6일
Apreciado José Esteban,Le agradecemos por compartir su valoración con nosotros. Nos alegra ver que ha disfrutado de su estancia y todos nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida de nuevo pronto. Saludos cordiales, Ángel Alemany

8/10 - 좋아요

Juri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 12월 6일
Dear Juri, Thank you very much for sharing your feedback with us. We are thrilled to see you had a great stay and hope to welcome you back in the future. Best regards, Ángel Alemany

10/10 - 훌륭해요

Siw Mosegaard

2023년 11월에 2박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 12월 6일
Dear Siw, Thank you very much for sharing your experience. We are glad to see you had a wonderful stay and rated it with a top-score! We would be pleased to welcome you back in the future and provide you with another wonderful time in Palma.Best regards, Ángel Alemany

10/10 - 훌륭해요

Johan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastiskt bra, bott här många gånger alltid lika bra.
2023년 11월에 1박 숙박함
답변 제공: Ángel Alemany / Guest Experience - Hotel Saratoga 님, 2023년 12월 6일
Dear Joahn, Thank you so much for your kind review. We are glad to see you are a frequent guest and enjoyed your stay as well as the hotel facilities. We look forward to welcoming you back and provide you with another enjoyable stay. Best regards, Ángel Alemany

10/10 - 훌륭해요

Johan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Juan M. Pocoví 님, 2023년 11월 23일
Dear mr. Johan, Thank you sincerely for rating your stay at Hotel Saratoga with a perfect score. We are delighted to have met your expectations and provided you with an exceptional experience. We look forward to the privilege of welcoming you again and continuing to exceed your expectations.Best regards.

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very nice hotel just to west side of Palma. Easy walking distance city centre. Hotel staff were all very welcoming and helpful when needed. I had a suite as the standard rooms were booked out. The bed was very comfortable. We did not eat in the hotel. See star rating above for general ratings. I would recommend this hotel.
2023년 11월에 4박 숙박함
답변 제공: Juan M. Pocoví 님, 2023년 11월 20일
Dear mr. Gary,Thank you for your wonderful review! We're delighted you enjoyed your stay at our hotel and found our staff welcoming and helpful. It's great to hear that you found the suite comfortable, although you didn't dine with us. Your recommendation means a lot to us. We hope to welcome you back to Hotel Saratoga soon!Warm regards,

8/10 - 좋아요

Heinz Jürgen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top
2023년 11월에 1박 숙박함
답변 제공: Juan M. Pocoví 님, 2023년 11월 20일
Lieber Gast Herr Heinz Jürgen,Vielen Dank für Ihre großartige Bewertung! Wir freuen uns, dass Ihr Aufenthalt im Hotel Saratoga angenehm war. Wir stehen Ihnen jederzeit gerne für einen erstklassigen Service zur Verfügung.Herzliche Grüße,

6/10 - 괜찮아요

Heinz

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir haben uns für dieses Stadt Hotel entschieden, da sich in diesem eine rooftop Bar befindet und ein Restaurant im obersten Stockwerk mit Atemberaubender Aussicht. Zudem Abende mit musikalischer Unterhaltung. Was wir vorgefunden haben, war ein geschlossenes Restaurant im Obergeschoß. Es gab weder Musik noch ein Bar. Wenn wir vorher informiert worden wären, hätten wir gerne ein anderes Hotel gebucht. Die Stimmung war getrübt, da wir das was uns wichtig ist, leider nicht vorgefunden haben.
2023년 10월에 7박 숙박함
답변 제공: Juan M. Pocoví 님, 2023년 11월 20일
Sehr geehrte herr Heinz,Wir bedauern zutiefst, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprach. Die geschlossene Rooftop-Bar und das Restaurant im obersten Stockwerk waren leider nicht verfügbar, was zu Unannehmlichkeiten führte. Wir entschuldigen uns aufrichtig für diese Enttäuschung. Ihr Feedback ist uns wichtig und wir werden daran arbeiten, unsere Gäste besser über solche Änderungen zu informieren.Wir hoffen dennoch, dass Sie uns in Zukunft eine weitere Chance geben, um Ihnen eine verbesserte Erfahrung im Hotel Saratoga zu bieten.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Katja

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mother- daughter trip
Mother-daughter trip. Nice hotel, friendly staff.
2023년 10월에 6박 숙박함
답변 제공: Juan M. Pocoví 님, 2023년 11월 20일
Dear mrs. Katja,Thank you for choosing our hotel for your mother-daughter trip! We're delighted to hear that you enjoyed your stay and that our staff was friendly. We're always here to ensure you have a wonderful experience at Hotel Saratoga.Warm regards,

10/10 - 훌륭해요

Susan J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location!
The hotel was in a great location -- very nice room as well. The rooftop bar and pool was beautiful with such a great view of the cathedral. Breathtaking at night.
2023년 10월에 3박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 11월 7일
Dear Susan, Thank you very much for sharing your feedback about your recent stay with us. We are glad to see you had a great time at our rooftop, enjoying the panoramic view of Palma, as well as taking advantage of our central location, allowing you to visit main city attractions a step from the hotel. Thank you for choosing us and we hope to have the pleasure of welcoming you back soon. Best regards, Ángel Alemany

10/10 - 훌륭해요

Birgitta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 11월 4일
Dear Birgitta, Thank you very much for sharing your wonderful feedback with us. We are glad to see you had a great experience at Saratoga, your satisfaction is our main priority to us and we are thrilled to see we met your expectations.We hope to have the pleasure of welcoming you back again! Best regards, Ángel Alemany

8/10 - 좋아요

Peggy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Gut für einen Ausflug mit Freunden
Unser Zimmer war sehr ungünstig gelegen, direkt an der Treppe und dem Fahrstuhl, somit haben wir alle Gäste kommen und gehen gehört. Das Buffet war gut, jeder hat etwas gefunden.
2023년 9월에 2박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 11월 3일
Dear Peggy,Thank you so much for sharing your feedback with us. We are glad to hear that you found the breakfast buffet to be good and plenty of choices.However, we are sorry for the noise you experienced from the room, Your comments are valuable to us, and we are going to address this issue for future improvements. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future.Best regards,Ángel Alemany

10/10 - 훌륭해요

Carl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing to deal with. Breakfast was great too. Pools and rooftop bar were great add ons to relax after long days of walking. Would not hesitate to return again.
2023년 10월에 3박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 11월 1일
Dear Carl, Thank you for your feedback. We are thrilled to hear that you had an amazing experience with our staff and that you enjoyed the great breakfast. It's also fantastic that you found the pools and rooftop bar to be great additions to relax after long days of walking.Your positive comments are greatly appreciated, and we would be delighted to welcome you back for another enjoyable stay in the future.Best regards,Ángel Alemany

10/10 - 훌륭해요

Juan Manuel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gustó
2023년 10월에 1박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 11월 1일
Apreciado Juan Manuel,Muchas gracias por compartir su opinión con nosotros. Nos alegra ver que ha disfrutado de su estancia y esperamos tener el placer de darle la bienvenida de nuevo en el futuro. Saludos cordiales, Ángel Alemany

10/10 - 훌륭해요

Daisy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool area and sauna were great! Everything was within walking distance. The staff was friendly.
2023년 10월에 2박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 10월 31일
Dear Daisy, Thank you so much for sharing your wonderful experience after your recent stay with us. We are glad you enjoyed the new heated pool and sauna facilities as well as the central location, close to the main city attractions. Your kind words about the staff are highly appreciated since your satisfaction is of utmost priority to us. We look forward to welcoming you back soon! Best regards, Ángel Alemany

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
2023년 10월에 4박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 11월 1일
Dear guest, Thank you for sharing your wonderful feedback about your recent stay with us. We are glad you had a great time with us and hope to welcome you back soon! Best regards, Ángel Alemany

10/10 - 훌륭해요

Vidar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Veldig flott opplevelse
9 år siden sist. De har pusset opp og vi var så heldig å bo i den nye delen. Veldig bra service, flott med basseng på tak og nede ved spa avdelingen. Vil definitivt bo her igjen.
2023년 10월에 3박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 10월 31일
Dear Vidar, Thank you very much for sharing your feedback after returning to Saratoga! We are glad to see you had a great stay and appreciated the renovated areas, like most of the rooms and the swimming pools, with the new Spa-Wellness center. We hope to have the opportunity to welcome you back soon and provide you with another enjoyable stay. Best regards, Ángel Alemany

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotell, och väldigt bra beläget i Palma
2023년 10월에 2박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 10월 31일
Dear guest, Thank you for sharing your feedback. We are pleased to hear that you found our hotel nice and very well-located in Palma.Your comments are greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.Best regards,Ángel Alemany

8/10 - 좋아요

Colin Frederick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 10월 31일
Dear Colin Frederick, Thank you very much for sharing your experience with us. We are glad you had a great stay and hope to welcome you back soon! Best regards, Ángel Alemany

8/10 - 좋아요

Susan Elizabeth

단체 여행
좋아요: 편의 시설/서비스
The hotel is really well situated to walk to most things the old town the restaurants and the shops
2023년 10월에 7박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 10월 27일
Dear Susan Elizabeth, Thank you very much for sharing your feedback with us. We are glad to see you had a great stay and found our central location convenient for exploring the main city attractions. We hope to have the opportunity to welcome you back for another enjoyable stay. Best regards, Ángel Alemany

10/10 - 훌륭해요

Michelle

2023년 10월에 1박 숙박함
답변 제공: Juan M. Pocoví 님, 2023년 11월 20일
Dear mrs. Michelle,Thank you for your positive rating. We're delighted to hear you enjoyed your stay at Hotel Saratoga. We look forward to welcoming you back in the future.Best regards,

10/10 - 훌륭해요

Anette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotellet har en perfekt beliggenhed - tæt ved shopping, seværdigheder og restauranter
2023년 10월에 3박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 10월 25일
Dear Anette, Thank you very much for sharing your recent experience at Saratoga. We are delighted to see you had a great stay and found our central location very convenient to access the main city attractions.We hope to welcome you back in the future! Best regards, Ángel Alemany

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 10월 26일
Dear guest, Thank you so much for sharing your feedback and the wonderful top rating, which means you had a great stay with us. Your satisfaction is of utmost priority to us and we are glad we met your expectations. We hope to have the pleasure of welcoming you back! Best regards, Ángel Alemany

10/10 - 훌륭해요

Betty Kristina

2023년 10월에 6박 숙박함
답변 제공: Guest Experience - Hotel Saratoga 님, 2023년 10월 25일
Dear Betty Kristina, Thank you for sharing your feedback about your recent stay with us. We are thrilled you had a wonderful stay, your satisfaction is our top priority and we are glad we met your expectations. Should your travels bring you back to Palma, we will be honored to welcome you back!Best regards, Ángel Alemany