Vielen Dank, dass Sie unser Hotel gewählt haben. Es war uns eine Freude, Sie im Hilton Mallorca Galatzo begrüßen zu dürfen.Wir sind stolz zu wissen, dass Sie unser Personal genossen haben. Wir versuchen immer, unseren Gästen das Beste zu bieten. Wir hoffen, Sie bald wieder begrüßen zu dürfen.Mit freundlichen GrüßenHilton Mallorca Galatzó

Dear Sven,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Dear Tina,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Dear Veronica,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! I can see you mentioned some improvement areas and we highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions.We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Gracias por elegir Hilton Mallorca Galatzó para su última estancia en la isla.Apreciamos enormemente sus comentarios ya que nos dan la oportunidad de seguir desarrollando y mejorando la experiencia de nuestros huéspedes a través de nuestro servicio y las medidas y acciones de mejora continua. Nuestro objetivo es crear experiencias sinceras, personalizadas e inolvidables a nuestros huéspedes y estoy profundamente apenado y preocupado de que durante su estancia, usted ha experimentado algunas situaciones con nuestros servicios y no hemos sido capaces de satisfacer sus expectativas como un huésped valioso.Me gustaría agradecerle de nuevo sus valiosos comentarios ya que, como he mencionado, nos permiten mejorar continuamente las experiencias de nuestros huéspedes. Estamos deseando volver a darle la bienvenida en un futuro próximo.Que tenga un buen día,Saludos cordiales,

Dear Customer Service Team, hope you are well. Due to the heavy storms and winds that we have been experiencing last Sunday, there has been a breakdown in the external electrical network. The weather conditions have caused damage to various electrical infrastructures all over the southwest of Majorca, leading to the interruption of electricity supply in several areas around the complex from 11:00 AM to 00:48 AM. These incidents have caused an overload on the electrical generator, resulting in its collapse after several hours of operation. This has led to the lack of electricity, water supply, as well as the depletion of the batteries supporting the complex's computer systems. Our technical and emergency teams have been working tirelessly to assess and repair the damages as quickly as possible. Coordinating at all times with local authorities to provide support and assistance in repairing the infrastructure. The damages and adverse weather conditions have caused the repair time to fully restore the electrical supply to be longer than expected. This force majeure, caused that we couldn't honour many of our services for this day. For any further information or assistance you may need, please do not hesitate to contact me at any time, With my Best Regards,NUNO COVAS

Dear Adnan,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! I can see you mentioned some improvement areas and we highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions.We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day!

Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day!

Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Dear Ian,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Dear Renato,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Dear Christian,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! I can see you mentioned some improvement areas and we highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions.We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Dear Renato,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Dear Alexander,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Dear Bruce,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Dear Mr Shane,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!We highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions. Our aim is to create heartfelt, personalized and unforgettable experiences to our guests and I am deeply sorry and concerned that during your stay, you have experienced some situations with our services and we were not able to meet your expectations as a valued guest.I would like to thank you again for your valuable feedback since as mentioned; this allows us to continuously improve our guest’s experiences. We are really much looking forward to welcoming you back in the near future!Have a wonderful day,Best Regards,

Dear Chong-Sheng,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Sehr geehrter Herr Bernhard,vielen Dank, dass Sie das Hilton Mallorca Galatzó für Ihren letzten Aufenthalt auf der Insel gewählt haben!Unser Ziel ist es, herzliche, persönliche und unvergessliche Erlebnisse für unsere Gäste zu schaffen; daher sind wir unglaublich erfreut und zufrieden zu wissen, dass Sie Ihren Aufenthalt in unserem Haus genossen haben! Wie ich sehe, haben Sie einige Verbesserungsmöglichkeiten erwähnt, und wir schätzen Ihr Feedback sehr, da es uns die Möglichkeit gibt, unser Gästeerlebnis durch unseren Service und unsere kontinuierlichen Verbesserungsmaßnahmen und -aktionen weiter zu entwickeln und zu verbessern.Wir freuen uns sehr darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen!Ich wünsche Ihnen einen schönen Tag! Mit freundlichen Grüßen,

Dear Mr Aleksandar,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Dear Mr Jamara, Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!We highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions. Our aim is to create heartfelt, personalized and unforgettable experiences to our guests and I am deeply sorry and concerned that during your stay, you have experienced some situations with our services and we were not able to meet your expectations as a valued guest.I would like to thank you again for your valuable feedback since as mentioned; this allows us to continuously improve our guest’s experiences. We are really much looking forward to welcoming you back in the near future!Have a wonderful day,Best Regards,

Dear Mr Radule,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Dear Mr Carlo,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future; please do not hesitate to contact us directly for any further information or reservation you may need. Have a wonderful day! Best Regards,

Dear Mr Aleksandar,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,

Dear Heidi,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island.Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!With our Best Regards

Dear Gerhard,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island.Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!With our Best Regards.

Dear Mr Marcus,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island.Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future.Have a wonderful day! Best Regards

Dear Mr Bachmann,Thank you for choosing the Hilton Mallorca Galatzó for your last stay on the island.We highly appreciate your feedback as it gives us the opportunity to develop and improve our service and our continuous improvement measures. Our aim is to provide our guests with a warm, personal and memorable experience and I am very sorry that we could not meet your expectations this time.We would be delighted to welcome you back in the near future. If you reconsider coming back, please let me know at any time so that I can personally ensure that you have a wonderful experience with us and that your expectations are met.With my best Regards,

Dear Candy,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island. Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future. Have a wonderful day! Best Regards

Vielen Dank, dass Sie das Hilton Mallorca Galatzó für Ihren letzten Aufenthalt auf der Insel gewählt haben.Unser Ziel ist es, unseren Gästen ein herzliches, persönliches und unvergessliches Erlebnis zu bieten. Daher sind wir sehr erfreut und zufrieden, dass Sie Ihren Aufenthalt in unserem Haus genossen haben! Wir freuen uns sehr darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen!Mit unseren besten Grüßen.

Estimado Sr Garrido,Muchas gracias por su magnífica valoración! Nos alegra inmensamente saber que ha disfrutado su experiencia con nosotros. Le esperamos muy pronto de vuelta! Un cordial saludo.

Sehr geehrter Herr Joseph,vielen Dank, dass Sie das Hilton Mallorca Galatzó für Ihren letzten Aufenthalt auf der Insel gewählt haben, und vielen Dank für Ihre Treue als geschätztes Hilton Honors Mitglied.Es tut mir sehr leid, dass Sie Ihren Aufenthalt bei uns dieses Mal nicht genießen konnten. Wir schätzen Ihr Feedback sehr, da es uns die Möglichkeit gibt, unseren Service und unsere kontinuierlichen Verbesserungsmaßnahmen weiterzuentwickeln und zu verbessern.Unser Ziel ist es, unseren Gästen ein warmes, persönliches und unvergessliches Erlebnis zu bieten, und es tut mir sehr leid, dass wir Ihre Erwartungen nicht erfüllen konnten.Wir würden uns freuen, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen!Ich wünsche Ihnen einen schönen Tag!Mit freundlichen Grüßen,Ana JiménezQualitätsmanagerinHilton Mallorca Galatzó

Sehr geehrter Herr Daniel,Vielen Dank, dass Sie das Hilton Mallorca Galatzó für Ihren letzten Aufenthalt auf der Insel gewählt haben, und vielen Dank für Ihre Treue als geschätztes Hilton Honors Mitglied.Es tut mir sehr leid, dass Sie Ihren Aufenthalt bei uns dieses Mal nicht genießen konnten. Wir schätzen Ihr Feedback sehr, da es uns die Möglichkeit gibt, unseren Service und unsere kontinuierlichen Verbesserungsmaßnahmen weiterzuentwickeln und zu verbessern.Unser Ziel ist es, unseren Gästen ein warmes, persönliches und unvergessliches Erlebnis zu bieten, und es tut mir sehr leid, dass wir Ihre Erwartungen nicht erfüllen konnten.Wir würden uns freuen, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen!Ich wünsche Ihnen einen schönen Tag!Mit freundlichen Grüßen,Ana JiménezQualitätsmanagerinHilton Mallorca Galatzó

Estimado Sr. Molina,Gracias por escoger Hilton Mallorca Galatzó para su última estancia en la isla.Apreciamos enormemente sus comentarios ya que nos dan la oportunidad de desarrollar y mejorar nuestro servicio y nuestras medidas de mejora continua.Nuestro objetivo es proporcionar a nuestros huéspedes una experiencia cálida, personal y memorable y estamos muy orgullosos de haber cumplido con sus expectativas.Estaremos encantados de volver a recibirle en un futuro próximo.Que tenga un buen día.Atentamente,Ana JiménezResponsable de CalidadHilton Mallorca Galatzó

Dear Jasmine,Thank you for your 10/10 star review. We are happy you enjoyed your stay at Hilton Mallorca Galatzo and we look forward to welcoming you back again soon!Best Regards

Dear Jonas, Thank you very much for your great rating. We are delighted to know that we met your expectations and hope to have the pleasure of welcoming you again soon in our hotel. Best Regards, Hilton Mallorca Galatzo

Dear Jamie, We are sorry to read that our services were not up to your satisfaction and would like to apologize for any inconvenience this has caused you. We do our utmost to offer the best service possible. With the help of our guests, we can improve our future services and we hope to welcome you again in our hotel. Kind Regards, Hilton Mallorca Galatzo

Dear guest, Thank you for taking the time to share your recent experience in Hilton Mallorca Galatzo and for giving us your feedback. We will forward your comments to our staff and will keep on trying our best to provide the service possible. Once again, thank you so much for your great ratings and we look forward to having you with us again very soon. Best regards, Beatriz Del Rio General Manager

Dear Ms. Karin, Thank you for taking the time to share your fantastic 5* rating about your recent experience with us at Hilton Mallorca Galtatzo. I'm so pleased to hear that you enjoyed your time with us and that our team members delivered exceptional service and hospitality. We would love to have you stay with us again in the near future. Kind regards, Beatriz del Río General Manager

Dear Mr Morten, It was a real pleasure to have you as our guest at Hilton Mallorca Galatzo. We are pleased to read that you had an amazing experience at our property. Looking forward to welcome you back very soon in order to create exceptional experiences and everlasting memories! Best regards, Hilton Mallorca Galatzo