Ona Garden Lago offers relaxation and activity near Alcúdia Beach. Enjoy the sauna, garden, or pool with umbrellas. Families love the playground. Practical amenities: in-room WiFi, laundry, and library. Helpful staff assists with tour tickets.
Located in Alcúdia, Ona Garden Lago is near the beach. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros or Karting Can Picafort. Take an opportunity to explore the area for water adventures such as water skiing. Visit our Alcúdia travel guide
C/ Amsterdam No 3, Urb. Lago Menor, Alcúdia, Mallorca, 7400
What's nearby
Alcúdia Beach
14 min walk - 1.2 km
Hidropark
10 min walk - 0.8 km
Platja dels Francesos
4 min drive - 1.8 km
Alcúdia Port
4 min drive - 2.5 km
Roman Remains of Pollentia
4 min drive - 3.2 km
Getting around
Sa Pobla Station
13 min drive
Palma de Mallorca Airport (PMI)
45 min drive
Restaurants
Club Mac Alcudia
5 min walk
Tivoli
10 min walk
Syrah
12 min walk
Seabreeze - pool bar
6 min walk
Restaurant Naima
12 min walk
About this property
Ona Garden Lago
A restaurant, a fitness center, and a bar/lounge are available at this aparthotel. Other amenities include a sauna, WiFi in public areas, and coffee/tea in a common area. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a coffee/tea maker and a dining table, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
Ona Garden Lago offers 81 accommodations with DVD players and safes. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Alcúdia aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Available in the apartment: WiFi (EUR 5.95 per day)
Available in some public areas: WiFi (EUR 5.95 per day)
Parking and transportation
Self parking on site (EUR 15 per day)
Family friendly
Children's pool
Crib: EUR 7 per day
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Microwave
Oven
Stovetop
Dining
Daily continental breakfast available 9:00 AM to 11:00 AM for a fee: EUR 12 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Dining table
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Towels provided
Living spaces
Dining table
Living room
Entertainment
DVD player
Flat-screen TV with satellite channels
Library
Outdoor areas
Furnished balcony/patio
Garden
Terrace
Laundry
Laundry facilities
Work spaces
Computer station
Desk
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Designated smoking areas
Services and conveniences
24-hour front desk
Iron/ironing board
Limited housekeeping
Luggage storage
Phone
Safe
Tour and ticket assistance
Things to do
Billiards/pool table
Children's pool
Gym
Water skiing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
6 floors
81 units
Garden
Policies
Check-in
Check-in start time: 5:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Check-out
Check-out before 9:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A printed booking confirmation must be presented at check-in.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 13 to April 15:
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 7.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 150 per accommodation, per stay
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 12 per person
Fee for in-room wireless internet: EUR 5.95 per day (rates may vary)
Fee for wireless internet in public areas: EUR 5.95 per day (rates may vary)
Self parking fee: EUR 15 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 7.0 per day
Facilities fee: EUR 10 per accommodation, per day and includes use of: sauna; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Garden Lago Diamond Resorts Apartment Alcudia
Garden Lago Diamond Resorts Apartment
Garden Lago Diamond Resorts Alcudia
Garden Lago Diamond Resorts
Garden Lago Apartment Alcudia
Garden Lago Apartment
Garden Lago Alcudia
Garden Lago Hotel Port d`Alcudia
Garden Lago Majorca Spain
Ona Garden Lago Apartment Alcudia
Ona Garden Lago Apartment
Ona Garden Lago Alcudia
Garden Lago
Garden Lago by Diamond Resorts
Ona Garden Lago Alcúdia
Ona Garden Lago Aparthotel
Ona Garden Lago Aparthotel Alcúdia
Frequently asked questions
Does Ona Garden Lago have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool. The pool is closed seasonally each year from October 13 to April 15.
Is Ona Garden Lago pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for EUR 15 per day.
What time is check-in at Ona Garden Lago?
Check-in start time: 5:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Ona Garden Lago?
Check-out is at 9:00 AM. Late check-out is available for a fee (subject to availability).
Where is Ona Garden Lago located?
Situated near the beach, this aparthotel is within 1 mi (2 km) of Hidropark and Alcúdia Beach. Playa de Muro is 2 mi (3.3 km) away.
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Reviews
Ona Garden Lago Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.0
Location
8.6
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 144 out of 331 reviews
10 - Excellent
144
Rating 8 - Good. 136 out of 331 reviews
8 - Good
136
Rating 6 - Okay. 33 out of 331 reviews
6 - Okay
33
Rating 4 - Poor. 14 out of 331 reviews
4 - Poor
14
Rating 2 - Terrible. 4 out of 331 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Pawel
Sep 8, 2025
Liked: Amenities, communication
Great hotel for families and small kids (good size pool to play) - for its 3 stars I think it’s worth to go for it. Very easy access to Alcudia Old town - well recommended
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very helpful and accommodating. The apartments have everything you need.
Maria
Stayed 10 nights in Apr 2024
10/10 Excellent
jayne
May 5, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everyone on reception were very friendly and helpful,Hotel room was clean had everything you would need for self-catering,Bottle of water was put in the room which was great as we arrived early hrs of the morning.
jayne
Stayed 4 nights in Apr 2024
10/10 Excellent
Verified traveler
Sep 1, 2025
Liked: Cleanliness, room comfort, communication
Great place
Is a lovely place to stay, but we had a lot of ants in the apartment 😆. It wasn’t a big deal for us, but maybe for some people it is.
Overall, we liked it. The staff were great, very helpful with any problems.
I know some of the people didn’t like the furniture, because maybe is outdated, but we barely stayed in the room, so I wasn’t a big deal for us. The beds are comfy, we had AC in every room.
We had breakfast included, it’s the same every morning, but it was good ( my kids loved the omelette). The pool is great. The beach is 4-5 min drive or 10-15 (depending how fast you walk) walking.
Verified traveler
Stayed 7 nights in Aug 2025
6/10 Okay
Hadil Heidi
Apr 21, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The first apartment we got was horrible and dirty. We talked with the nice receptionist in the morning and she managed to organise us a new, better and clean, one. We were really thankful to meet such a competent and experienced employee. The first night got refunded and we were offered to have additional breakfast for the next two mornings. I thought this was very fair deal to make things better. The rest of the stay was pleasant, the pool area was really nice and clean. The breakfast was good and the hotel personal been very friendly and helpful throughout the whole stay.
Hadil Heidi
Stayed 3 nights in Apr 2024
10/10 Excellent
Rodrigo
Nov 3, 2025
Liked: Cleanliness, property conditions & facilities, communication
Great staff
Rodrigo
Stayed 5 nights in Oct 2025
10/10 Excellent
Zahed
Jul 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A very good option for our large family (2 adults and 6 teens/young adults), with a large pool, comfortable dining area, and friendly staff. Walkable to the beach and other amenities. Not the fanciest place, but well suited to our needs.
Zahed
Stayed 6 nights in Jul 2025
8/10 Good
Jon
Sep 4, 2025
Liked: Cleanliness, communication
This property entirely reflects its price point.
Jon
Stayed 14 nights in Aug 2025
8/10 Good
Stephen
Jul 6, 2022
Liked: Cleanliness, room comfort, communication
The staff were friendly & helpful. The rooms had everything you needed, as you would have at home. The beds were very comfy & linen was
Stephen
Stayed 7 nights in Jun 2022
8/10 Good
Gerhard
Jul 31, 2024
Liked: Property conditions & facilities, communication
Liked it!
Gerhard
Stayed 7 nights in Jul 2024
10/10 Excellent
Miguel
Aug 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Super friendly and helpful staff. Great place to stay at with my family (of 4), big swimming pool for children and adults, plenty of sunbeds, no need to rush early to reserve one. Quiet area at the outskirts of town away from the noise and the busy touristic area. Alcudia beach at 15 minutes walk with plenty of places to eat and drink. 2 minutes away from the supermarket. Plenty of spaces to park inside at cost of outside for free, the surroundings may not be enticing however, it is quiet and safe, even for a midnight stroll. Room was huge, spacious, complete and clean, furniture a bit dated, but otherwise, your got all essentials to cook and stay comfortably. Definitely I will stay here again. Thanks!
Miguel
Stayed 11 nights in Jul 2025
6/10 Okay
juan
Oct 2, 2024
Liked: Communication
Outdated apartments.
juan
Stayed 3 nights in Sep 2024
4/10 Poor
Arnau Sola
Sep 11, 2024
Disliked: Cleanliness, amenities, communication
The hotel experience was disappointing. The receptionist had an unwelcoming attitude and she was extremely slow, which was off-putting.
The hotel's surrounding areas had a sewer-like odor, and the rooms smelled very unpleasant at night. Although our room was cleaned on the second day, the shampoo and hand soap bottles were not refilled, which is problematic if you stay longer than two days. Additionally, guests are required to take out their own trash, a policy I haven't encountered at other hotels.
The breakfast was subpar, with limited options and bland taste.
While the unit was spacious with three bedrooms, the stairs made it less convenient. Overall, my stay was below average, and I do not plan to return.
Arnau Sola
Stayed 4 nights in Sep 2024
2/10 Terrible
Kris
Sep 7, 2022
Liked: Communication
Thieving cleaner
Everything was going fine to start with until the cleaner decided she would steal my wife’s iphone.
We realised it was missing and only due to quick thinking and the find my iPhone app that we were able to start chasing her halfway through Alcudia in the car and scared her enough that once she knew we were chasing her, she ended up returning it to the hotel reception to try and cover up the theft. We spoke to management but to be totally honest he couldn’t care less and kept making excuses for her, then said she would be layed off, but she was still working at the hotel on the day we checked out. Such a shame and I’d never be returning to this hotel.
Kris
Stayed 7 nights in Aug 2022
8/10 Good
ANTOINE
Nov 2, 2025
Liked: Amenities, property conditions & facilities, communication
Nous avons apprécié le rapport qualité-prix en fin de saison, un environnement plutôt calme et un appartement bien équipé.
ANTOINE
Stayed 7 nights in Oct 2025
8/10 Good
Rolf
Sep 26, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Gute Unterkunft.Grosses Apartement.
Für 2 Personen hatten wir 2 Schlafzimmer,1 Badezimmer und eine Dusche mit Wc.
Leider hat das Duch/WC immer gestunken.
Personal war sehr freundlich.Reinigung haben wir nicht gebraucht.
Pool war in Ordnung.Haben wir nicht genutzt.
Frühstück hat alles was man braucht.
Lage ist super.Alles zufuss erreichbar.
Parklatzt gratis vor dem Haus.
Meer in der Nähe.Super Steand,Gute Restaurant
Kommen gerne wieder
Rolf
Stayed 11 nights in Sep 2025
8/10 Good
Mathieu Claude
Aug 28, 2025
Liked: Property conditions & facilities, communication
Bien pour le prix
Mathieu Claude
Stayed 7 nights in Aug 2025
10/10 Excellent
Bård
Aug 9, 2025
Liked: Cleanliness, room comfort, communication
Romslig rom for en familie på fire. Hyggelig personale.
Bård
Stayed 7 nights in Jul 2025
8/10 Good
Christian
Jul 31, 2025
Liked: Communication
Disliked: Cleanliness
Fick endast städning 1 gång under 8 dagar, när vi väl fick det så bäddade de bara om sängarna med samma sängkläder. Skura fick vi göra själva och toapapper fick man be om varje dag i receptionen.
Christian
Stayed 8 nights in Jul 2025
8/10 Good
Joy
Jul 17, 2025
Liked: Room comfort, communication
Et rigtig hyggeligt hotel.
Meget venlig personale..
Ikke det største udvalg af mad, men der var altid noget man kunne lide, store som små.
Alt i alt rigtig fint
Joy
Stayed 7 nights in Jul 2025
2/10 Terrible
Abdelmassih
Jun 26, 2025
Disliked: Cleanliness, room comfort, communication
Mygg invasion på rummet och sängarna slitna och knarriga.
Smutsig pool men personalen var väldigt trevlig och hjälpsam.
Abdelmassih
Stayed 7 nights in Jun 2025
10/10 Excellent
Giuseppe
Jun 24, 2025
Liked: Cleanliness, amenities
Locazione molto comoda
Stanze enormi
Piscina pulitissima
Consigliato