The apartment review should be 5* but the management company let it down. It's a 'smart' house with key code entry, but there is no security or privacy. On the first morning there was a knock at the door, I ignored it because I was in the shower, so the guy let himself in!!! He was there for the maintenance of the fire extinguisher, fair enough but why weren't we told the day before when we checked in? There is no additional lock on the main door to the apartment so basically if the management company want to let themselves in then you can't stop them! You have better security in a regular hotel room because at least you can put the bolt on the door. They returned the fire extinguisher 6 days later, same routine of knocking and letting themselves in but this time he was met by my husband in his boxers making coffee!
There are no locks on any doors in the apartment. We were just away as a couple but I imagine if you are a couple with kids then you have no chance of 'alone' time because the kids can just burst in! It's also not the excitement we were hoping for in our relationship, walking in on each other while on the toilet because there's no locks on the bathroom doors!!!
We asked if we could check out 2 hours later because we had a later flight, they said 'yeah that's fine' and then the day before they said it would be 50 quid for 2 hours!!! We checked out on time but they were knocking on the door at 0830, check out 1000. Apartment 5* management 3* needs much improvement