Dear SugiThank you for taking the time to review your experience at InterContinental Malta.We hope you had a wonderful journey and a safe return home. We do take star ratings seriously. That is the reason I am writing to you, to be able to gather more information, as a 2 star rating for us is low and means that we are not good enough for you.Feel free to reach out to our Guest Relations team directly, so we can address your concerns on hopes of providing a better experience for the future.Sincerely, Joao SoaresGuest Relations Manager

Dear hyunokThanks so much for your positive review! We appreciate your support.We hope to serve you again in the future.Best regardsJoão SoaresGuest Relations Manager

Dear Anonymous, I would like to thank you for taking the time to review the InterContinental Malta after your most recent stay with us. The hotel takes your feedback into high consideration and I can assure you, your comments have been forwarded to the relevant departments. I look forward to welcoming you back to InterContinental Malta and do hope you had a safe journey home! Warm regards,

Dear Saleh,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay and found our location to be convenient with plenty to do around the area. We strive to provide our guests with a memorable experience, and it's wonderful to know that you had a great time.If you have any suggestions or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know. We look forward to welcoming you back again soon!Best regards,Katerina AngelkovskaGuest Experience Executive

Dear Saleh,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay and found our location to be convenient with plenty to do around the area. We strive to provide our guests with a memorable experience, and it's wonderful to know that you had a great time.If you have any suggestions or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know. We look forward to welcoming you back again soon!Best regards,Katerina AngelkovskaGuest Experience Executive

Dear Keji,Thank you for your review! We're delighted to hear that you enjoyed your stay at our lovely five-star hotel and that you found our staff to be polite, helpful, and accommodating. We're glad you appreciated the variety of options available at breakfast.We apologize for any inconvenience caused by the closure of some restaurants/facilities and for the issues with the shower at the indoor pool and the air conditioning in your room. Your feedback is valuable to us, and we will address these areas to ensure a more comfortable experience for our guests in the future.We're pleased to hear that our team brought a fan to help make your room more comfortable and that you would recommend our hotel. We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Thank you for choosing to stay with us!Warm regards,Katerina AngelkovskaGuest Experience Executive

Dear Michelle Louise,I'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear cecilia,Thank you for your review!We’re happy to know that you enjoyed your experience with us.If you have any suggestions, please don’t hesitate to share it with us. We look forward to serving you again soon!Warm regards,Joao SoaresGuest Relations Team

Dear Marino,I'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Samuel,I'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Mr. Salem Imam,Thank you for sharing your detailed feedback about your recent stay with us.We look forward to hosting you again on your next visit to Malta. If there's anything specific you'd like to share or discuss further, please feel free to reach out. Your satisfaction is our priority, and we appreciate your continued trust in our hotel.Warm regards,Tetiana VerhunGuest Relations Agent

Dear Thi Minh Tho,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your experience at InterContinental Malta.Thank you for staying with us, and we look forward to the opportunity to welcome you back in the future.Best regards,Tetiana VerhunGuest Relations Agent

Dear Mr. James,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We appreciate your detailed insights, and we will certainly review and address the issues you've raised with our team. We sincerely hope that you would consider giving us another chance in the future.Kind regards,Tetiana VerhunGuest Relations Agent

Dear Ayodele,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We're pleased to hear that overall, you enjoyed your experience with us.If you have any further questions or need additional assistance, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to welcome you back in the future.Kind regards,Tetiana VerhunGuest Relations Agent

Dear Varsha,Thank you so much for taking the time to share your positive review about our staff! We truly appreciate your kind words and are thrilled to hear that your experience with our team was exceptional. Our staff members take pride in providing top-notch service and creating a welcoming environment for all our customers.We look forward to having the opportunity to serve you again in the future. If you ever have any more feedback, suggestions, or inquiries, please don't hesitate to reach out. Once again, thank you for choosing us and for sharing your positive experience with our staff!Best regards,Joao SoaresGuest Relations Manager

Dear valued guest,Thank you for your kind words! We're thrilled to hear that you enjoyed your experience with us.We look forward to see you again.Best regards,Joao SoaresGuest Relations Manager

Dear Stephen,Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us.We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Richard,Thank you for taking the time to share your feedback about your experience with us. We truly value all feedback, both positive and negative, as it helps us identify areas for improvement and provide better service to our customers.We're truly sorry to hear that your experience fell short of your expectations. We're committed to ensuring that each and every customer has a positive experience with us, and we regret that this was not the case for you.We strive to improve and provide better service in the future. If you have any specific concerns, please feel free to reach out to us directly.Sincerely,Joao SoaresGuest Relations Manager

Dear Sandro,Thank you for taking the time to rate your experience at InterContinental MaltaReceiving reviews like yours gives me such great satisfaction!It lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.Again, thank you for choosing InterContinental, and if we can be of assistance to you, please contact us directly.Sincerely,Joao SoaresGuest Relations Manager

Dear Bjornar,Thank you for taking the time to tell us about your experience at InterContinental Malta.It gives me such a great satisfaction to receive reviews like yours with a high score.Your comments lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.Again, thank you for choosing InterContinental, Sincerely,João SoaresGuest Relations Manager

Dear Guy TravisThank you so much for your kind words! I’m thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. If you have any suggestions, please don’t hesitate to share it with us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Christian,We sincerely appreciate your feedback and would like to extend our gratitude for taking the time to share your thoughts about your recent experience with us. We truly value the opinions of our customers as they help us identify areas where we can improve and continue to provide the best service possible.We apologize for any inconvenience you've experienced, and we thank you for bringing this matter to our attention. We are committed to learning from this and taking the necessary steps to improve our offerings. Your feedback will undoubtedly help us grow and better serve you and our future customers.Best regardsJoao SoaresGuest Relations Manager

Dear HenrikThank you so much for your kind words! I’m thrilled to hear that you enjoyed your experience. If you have any suggestions, please don’t hesitate to share it with us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Roland,We sincerely appreciate your feedback and would like to extend our gratitude for taking the time to share your thoughts about your recent experience with us. We truly value the opinions of our customers as they help us identify areas where we can improve and continue to provide the best service possible.We apologize for any inconvenience you've experienced, and we thank you for bringing this matter to our attention. We are committed to learning from this and taking the necessary steps to improve our offerings. Your feedback will undoubtedly help us grow and better serve you and our future customers.Best regardsJoao SoaresGuest Relations Manager

Dear Yvonne,Thank you for taking the time to share your feedback about your experience with us. We truly value all feedback, both positive and negative, as it helps us identify areas for improvement and provide better service to our customers.Once again, thank you for bringing this to our attention. We're continuously striving to improve and provide the best service possible, and your feedback is instrumental in helping us achieve that goal.Sincerely,Joao SoaresGuest Relations Manager

Dear RenatoThank you for taking the time to review your experience at InterContinental Malta.It gives me such a great satisfaction to receive reviews like yours with a high score!Your feedback lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.We hope to see you again.Regards,Joao SoaresGuest Relations Manager

Dear ZardashtI'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Marco, Thank you for the review. We would request you to please send an email with more information, so we can provide a better experience on the future.We hope you had a wonderful journey. Regards, Joao SoaresGuest Relations Manager

Dear TerenceI'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Mario, Thank you for the review. We would like to apologize for the bad experience.We would request you to please send an email with more information, so we can provide a better experience on the future.We hope you had a wonderful journey. Regards, Joao SoaresGuest Relations Manager

Dear JosephThank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Your feedback means a lot to us, and we look forward to serving you again in the future.Best regards

Dear Ben,We're truly sorry to hear that your experience fell short of your expectations. We're committed to ensuring that each and every customer has a positive experience with us, and we regret that this was not the case for you.St. Julians is indeed a very vibrant area, we do understand your concerns, as it cannot be the ideal place in some extent, to persons who are looking for a peacefull area.Best regardsJoao SoaresGuest Relations Manager

Dear NassimThank you for taking the time to review your experience at InterContinental Malta.It gives me such a great satisfaction to receive reviews like yours with a high score!Your feedback lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.We hope to see you again.Regards,Joao SoaresGuest Relations Manager

Dear GleicyI'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear AndreiaI'm thrilled to hear that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Ray,I am absolutely thrilled to read your wonderful review about your experience in InterContinental Malta. Thank you so much for taking the time to share your experience. We hope to see you in the future!Best regardsJoao SoaresGuest Relations Manager

Dear SurjitThank you for taking the time to review your experience at InterContinental Malta.It gives me such a great satisfaction to receive reviews like yours with a high score!Your feedback lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.We hope to see you again.Regards,Joao SoaresGuest Relations Manager

Dear Fabrice Claude MarieThank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Your feedback means a lot to us, and we look forward to serving you again in the future.Best regardsJoao SoaresGuest Relations Manager

Dear Alessandra,Thank you for taking the time to tell us about your experience at InterContinental MALTA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Joao Soares

Dear Tony,Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental MALTA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.Sincerely,Joao SoaresGuest Relations Manager

Dear Christian Norr,Thank you so much for your review! I'm thrilled to see that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Susana,Thank you so much for your review! I'm thrilled to see that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear Karen,Thank you so much for your review! I'm thrilled to see that you enjoyed your experience. Your feedback truly means a lot to us. We look forward to serving you again soon!Best regardsJoao SoaresGuest Relations Manager

Dear AngelaThank you for taking the time to review your experience at InterContinental Malta.Your feedback lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.The location is indeed quite central, and can get busy throughout the night, i hope that you managed to enjoy the warmth night of the Maltese Islands eventhough.We hope to see you again.Regards,Joao SoaresGuest Relations Manager

Dear Tarryn,Thank you so much for taking the time to share your positive review. We are thrilled to hear that you had a great experience whilst staying with us. Your kind words and appreciation mean a lot to us.We are committed to delivering the best quality and service to our customers, and it's truly rewarding to know that we were able to meet your expectations. Once again, thank you for your wonderful review. Best regards,Joao SoaresGuest Relations Manager

Dear Helin, Thank you for the review. We would like to apologize for the bad experience.We would request you to please send an email with more information, so we can provide a better experience on the future.We hope you had a wonderful journey. Regards, Joao SoaresGuest Relations Manager

Dear ClareI'm sorry to hear that you weren't satisfied with your experience. We truly value your feedback and take every review seriously. Our goal is to ensure that each customer has a positive experience with us, and it seems like we fell short in your case.Noticing some points where the hotel cannot control such as construction sites and the location itself, even though your feedback is essential in helping us improve our services and provide a better experience for all our customers.Best regardsJoao SoaresGuest Relations Manager

Dear Filip,Thank you for taking the time to tell us about your experience at InterContinental MALTA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing InterContinental, Sincerely,Joao SoaresGuest Relations Manager

Dear Pui ShanThank you for taking the time to review your experience at InterContinental Malta.It gives me such a great satisfaction to receive reviews like yours.Your feedback lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.We hope to see you again.Regards,Joao SoaresGuest Relations Manager