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"The staff in the bar and restaurant were excellent, but the room was dirty. The carpet hadn’t been hoovered for at least a week, there was a horrible amount of limescale on the kettle and it wasn’t clean. There was dust in the bathroom around the hairdryer cord and the tap wasn’t plumbed in correctly. There was a lot of noise that could be heard from other residents."

"Parking was not far and the hotel is convenient to shopping."

"The concierge was outstanding. Then modern part of hotel has lovely rooms. Drinks were great. Very central."

"Basic "

"This place was such a disappointment. Should be closed down during renovation as have Travelodge opposite. Not clean, dust and dbrus everywhere. Builders in lifts and corridors while getting to and from rooms. A shambles. Residents bar closed at 10pm ! We went across road for late drink and they closed at 12. Breakfast was cold, dry, rubber eggs cold. Bread for toast was damp and the thinnest bread I have ever seen. No way will we return at least for next 5 years which will be how long it takes to make it decent. Shame, once the jewel of Scarborough!!"

"Great spot"

"Nice hotel. Kind of at the very back of York so it's quite a hike to get there. You feel like you're in someone's den. It was very cozy and comfortable"

"Room was clean. Breakfast was fresh and replenished quickly. Easy to use coffee machines and could order scrambled or poached eggs. Fried eggs out. Pool was great "

"Unfortunately in our room the ventilation was not working and had a error come up if you tried to restart the air conditioning. We did not really need air conditioning for cooling that much but just flowing air would have been much nicer as the room but a bit muggy and musky because lack of air flow. Windows did open a bit we found so that did help. Room was well fitted out but some things did not work, usb ports along side bed, fan in bathroom. Not a deal breaker but could have been better for sure. Good Competitive rates though as well."