총 434개 실제 이용 고객 후기를 기반으로 한 평점

4.5 (5점 만점)
89% 추천 여행객 비율
4.7 객실의 청결도
4.5 서비스 및 직원
4.3 객실의 편안함
4.4 호텔 상태
익스피디아 실제 이용 고객 후기
4점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 12. 7. , Expedia
호텔 매니지먼트의 의견
2019. 12. 7.에 Abel López (Guest Experience Manager)(호텔 매니지먼트)에 의해 작성
Dear Guest, First of all, we would like to thank you for choosing Hotel Don Pepe for your stay in Marbella and for sharing your experience with us and Expedia's followers! We are glad to know you are enjoying your overall experience with us. We remain at your entire disposal for anything you may require. Greeting form heart,
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 11. 3. , Expedia
호텔 매니지먼트의 의견
2019. 11. 3.에 Abel Lopez (Guest Experience Manager)(호텔 매니지먼트)에 의해 작성
Dear Guest, On behalf of the entire team of Hotel Don Pepe, it is a pleasure to thank you for taking your time and sharing your last stay with us and Expedia's community. Dear Mr. Christian Rehnelt, On behalf of the whole team of Hotel Don Pepe, it is a real pleasure to thank you for taking your time and sharing your experience with us and the rest of the GOOGLE community! We are very pleased with your satisfaction and your recognition! The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe, Gran Meliá! Greetings from the heart,
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 10. 8. , Ebookers
Sehr schöne Anlage, sauber gepflegte Umgebung und ein toller Spa mit Fitnessraum.
호텔 매니지먼트의 의견
2019. 10. 9.에 Abel López (Guest Experience Manager)(호텔 매니지먼트)에 의해 작성
Dear Valued Guest, On behalf of the entire team of Hotel Don Pepe, it is a pleasure to thank you for taking your time and sharing your last stay with us and the rest of Expedia’s followers! We are glad to know you enjoyed your overall experience with us, specially your mention to our atmosphere, Spa and Fitness Center! We look forward to welcoming you back to your home in Marbella: Hotel Don Pepe! Greetings from the heart,
3점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 10. 6. , Expedia
호텔 매니지먼트의 의견
2019. 10. 8.에 Abel López (Guest Experience Manager)(호텔 매니지먼트)에 의해 작성
Dear Guest, It is a pleasure to thank you on behalf of the whole team of Hotel Don Pepe for sharing your experience with us and Expedia's community. We sincerely hope you had a wonderful stay in Marbella and we look forward to welcoming you back very soon! Greetings from the heart,
5점(5점 만점)
실제 이용 고객이 작성,

Beach&pool

게시일: 2019. 10. 5. , Hotels
Maid came at 10pm the second nite to turn down the bed. We were sleeping. Also first nite the alarm went off twice and woke us up. Flies at pool were annoying.
호텔 매니지먼트의 의견
2019. 10. 5.에 Abel López (Guest Experience Manager)(호텔 매니지먼트)에 의해 작성
Dear Mrs. Christine, It is a real pleasure to thank you on behalf of the entire team of Hotel Don Pepe for taking your time as for sharing your last experience with us. In relation to your comments, I am sincerely happy to know your joy of the overall experience with us, specially the beach and pool area! Moreover, I would like to inform you that your feedback have been seriously taken in consideration and we will do our very best so any similar situation repeats. We remain at your entire disposal for anything you may require. Greetings from the heart,
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 9. 26. , Hotels
호텔 매니지먼트의 의견
2019. 10. 1.에 Abel López (Guest Experience Manager)(호텔 매니지먼트)에 의해 작성
Dear Mr. Snorre, It is a real pleasure to thank you on behalf of the entire team of Hotel Don Pepe for taking your time as for sharing your last experience with us and the rest of Expedia's followers! We are all truly happy and proud of your satisfaction with your experience with us! We are all looking forward welcoming you back soon to your home in Marbella! Greetings from the heart,
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 9. 20. , Hotels
호텔 매니지먼트의 의견
2019. 9. 20.에 Abel López (Guest Experience Manager)(호텔 매니지먼트)에 의해 작성
Dear Mr. Wagenpfeil, First of all, I would like to thank you for having chosen Hotel Don Pepe for your stay in Marbella as well as for sharing with us your opinion about your recent stay with us! We are sincerely happy to know you enjoy your experience with us! We look forward to welcoming you back very soon to your home in Marbella and remain at your entire disposal for anything you may require. Greetings from the heart,
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 9. 17. , Orbitz
호텔 매니지먼트의 의견
2019. 9. 20.에 Abel López (Guest Experience Manager)(호텔 매니지먼트)에 의해 작성
Dear Mr. Orbitz, First of all, I would like to thank you for having chosen Hotel Don Pepe for your stay in Marbella as well as for sharing with us your opinion about your recent stay with us and Expedia's community! We are sincerely happy to know you enjoy your experience with us! We look forward to welcoming you back very soon to your home in Marbella and remain at your entire disposal for anything you may require. Greetings from the heart,
4점(5점 만점)
실제 이용 고객이 작성,

Entrenamiento a personal

게시일: 2019. 9. 17. , Hotels
Falta entrenamiento al personal de recepción y el baño es muy pequeño. No sabían en dónde se venden puros y algunos detalles más.
호텔 매니지먼트의 의견
2019. 10. 2.에 Abel López (Guest Experience Manager)(호텔 매니지먼트)에 의해 작성
Estimado Sr. Luis Manuel, Es un placer agradecerle en nombre de todo el equipo de Gran Meliá Don Pepe el haber tomado su tiempo y compartir su experiencia con nosotros y el resto de los seguidores de Expedia. Nos complace saber que, a pesar de los inconvenientes que menciona, haya disfrutado de su estancia en Marbella. Esperamos tener una futura oportunidad para darle la bienvenida de vuelta a Marbella y poder mostrarle el verdadero servicio que nos representa. Un cordial saludo,
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 9. 17. , Hotels
호텔 매니지먼트의 의견
2019. 9. 20.에 Abel López (Guest Experience Manager)(호텔 매니지먼트)에 의해 작성
Dear Mrs. Julie, First of all, I would like to thank you for having chosen Hotel Don Pepe for your stay in Marbella as well as for sharing with us your review about your recent stay with us and Expedia's community! We are sincerely happy to know you enjoy your experience with us! We look forward to welcoming you back very soon to your home in Marbella and remain at your entire disposal for anything you may require. Greetings from the heart,