나이트클럽

노부 호텔 마르베야 여행 후기

5 out of 5
노부 호텔 마르베야
Blvar Principe Alfonso von Hohenlohe S/N, Marbella, Malaga

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 189개 이용 후기 중 132개" "
평점 8 - 좋아요. 189개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 189개 이용 후기 중 12개" "
평점 4 - 별로예요. 189개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 189개 이용 후기 중 5개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

6/10 - 괜찮아요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Gonzalo Rodriguez, Director general 님, 2024년 4월 1일
Estimado Adam,Gracias por su reseña acerca de su estancia en nuestro hotel.Muchas gracias por elegir nuestro hotel para pasar estos días en Marbella.Sentimos no haber podido ofrecerle, a tenor de su valoración, una experiencia 100% satisfactoria. Nos hubiera gustado conocer sus impresiones, para saber en qué puntos no hemos conseguido estar a la altura de sus expectativas.Nuestras puertas quedan abiertas para cuando desee regresar. Entre tanto, le hacemos llegar los saludos más cordiales,Gonzalo Rodriguez, Director general

10/10 - 훌륭해요

Mark 님, Abbotsford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We absolutely loved our stay here. From the staff, to the food to the beach and pools. Every detail is well thought out and service is at the highest levels. Can't wait to come back.
2024년 3월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2024년 3월 25일
Dear Guest,Thank you for taking the time to share your feedback.We're thrilled to hear that you appreciated our attentive team and the culinary delights at our world-renowned restaurants. It's wonderful to know that the beach and pool areas added to your enjoyment, reflecting our dedication to creating a luxurious and relaxing atmosphere.We hope we have the pleasure of seeing you on future occasions. Best regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Gonzalo Rodriguez, Director general 님, 2024년 3월 13일
Estimado Joshua,Muchísimas gracias por su inmejorable valoración.Con la óptima apreciación que le ha dedicado a nuestro hotel, podemos comprobar que ha disfrutado de una magnífica experiencia. Apreciamos que nos eligiera, ha sido un placer hospedarle.Será muy grato volver a tener la oportunidad de darle la bienvenida. Saludos cordiales,Gonzalo Rodriguez, Director general

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Relaxing and wonderful!
2024년 2월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2024년 2월 9일
Dear James,Thank you for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Maryam 님, Valencia

2023년 12월에 3박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2024년 2월 12일
Dear Maryam,Thank you for positively reviewing your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope that you will return on another occasion. Best wishes,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Emilio

2024년 1월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, Director general 님, 2024년 1월 23일
Estimado cliente,Desde Nobu Hotel Marbella, queremos agradecerle su excelente valoración.Ha sido un placer hospedarle y devolverle la confianza depositada en nosotros con una magnífica experiencia. ¡Gracias por elegirnos!Esperamos con ilusión su pronto regreso. Un saludo muy cordial,Gonzalo Rodriguez, Director general

10/10 - 훌륭해요

Liesbet

2024년 1월에 4박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2024년 1월 8일
Dear Liesbet,Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back in the future. Warm wishes for 2024!Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

marieke 님, Rossum

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect
2023년 12월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 12월 11일
Dear Guest,Thank you for taking the time to let us know your opinion of your recent stay.We're delighted to know you enjoyed a flawless stay.We look forward to welcoming you back on a future occasion.Best regards,Gonzalo Rodriguez, General Manager

8/10 - 좋아요

Yasemin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, central location, lovely room (main building) amazing breakfast and stuff , but the welcoming of the reception and especially the kids club is awful. We just walked in the kids club although tehre was only 1 child nobody welcomed us or said hello. No body introduce us to the environment or any information is given. Was very bad, untidy, unattended service we received.
2023년 11월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 11월 13일
Dear Guest,Thank you for taking the time to share your review.We are delighted to hear that you appreciated our central location, lovely room, and amazing breakfast. Our team takes great pride in providing exceptional service, and we are glad that you enjoyed your stay with us.Please note that our hotel is primarily an adults-only establishment, but we do offer babysitting services upon request. For a more family-friendly experience, we recommend our adjacent hotel, Puente Romano, which has a variety of facilities catering to children. We apologise for any inconvenience you may have experienced and will address your concerns with our team to ensure a better experience for future guests.We hope to have the opportunity to welcome you back for an even better stay in the future. Kind regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Siswanto

2023년 10월에 1박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 10월 31일
Dear Guest,Thank you for this wonderful review following your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all hope that we'll be able to welcome you back.Best wishes,Gonzalo Rodriguez, General Manager

6/10 - 괜찮아요

Delaram 님, Vancouver

별로예요: 직원 및 서비스
2023년 10월에 5박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 10월 25일
Dear Delaram,Thank you for sharing your experience with us.We truly value all feedback and are sorry that you were not entirely satisfied with your recent experience. Clearly, we were not performing to our usual standards during your stay; rest assured, this critical feedback will be addressed with the relevant manager.We hope to see you again in the future.Best wishes,Gonzalo Rodriguez, General Manager

8/10 - 좋아요

Markku

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 10월 11일
Dear Guest,Thank you for this review.We are pleased that we were able to meet your expectations.We hope to see you again in the future.Kind regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 star
As always, impecable serice. Front desk team was super helpfull at this stay .
2023년 9월에 5박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 10월 4일
Dear Daniel,Thank you for such a positive review of your stay with us.We are thrilled to hear that you found our service impeccable, especially from our front desk team. Our staff takes great pride in providing exceptional service to all our guests, and your kind words are truly appreciated.We look forward to welcoming you back for another memorable stay in the future. Warm regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Sigurd

2023년 9월에 1박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 10월 16일
Dear Sigurd,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back in the future.Best wishes,Gonzalo Rodriguez, General Manager

6/10 - 괜찮아요

Ragnar

2023년 9월에 3박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 9월 21일
Dear Guest,Thank you for taking the time to share your review.We are sorry your stay was not as enjoyable as we would have liked.We would welcome your suggestions on how we could have improved your experience.We look forward to welcoming you again on your next visit to Marbella.Best regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

HAMID

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every time we stay at Nobu Hotel it’s perfect. We will be back for sure.
2023년 9월에 10박 숙박함
답변 제공: Manager 님, 2023년 9월 20일
Dear Guest,Thank you for such a positive review.We are thrilled to hear that you found your stay perfect and appreciated our room cleanliness, hotel condition, service, and room amenities. Our team works hard to maintain high standards and provide a comfortable and enjoyable stay for our guests.We look forward to welcoming you back for another memorable stay at Nobu Hotel Marbella.We all look forward to the pleasure of seeing you again in the future. Kind regards,

10/10 - 훌륭해요

Bibiane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 9월 15일
Beste Bibiane,Dank u voor uw mooie beoordeling.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Hopelijk zien we je snel nog eens!Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome resort with exceptional service.
2023년 8월에 8박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 8월 30일
Dear Simon,Thank you for this high rating.We are thrilled to hear that you found our resort ideal for your requirements. Our team takes great pride in providing top-notch service and maintaining a pristine environment for our guests to enjoy.Once again, thank you for your kind words and we look forward to welcoming you back for another memorable stay at Nobu Hotel Marbella.We look forward to having you return. Best wishes,Gonzalo Rodriguez, General Manager

6/10 - 괜찮아요

Farid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Gonzalo Rodriguez, Directeur général 님, 2023년 8월 16일
Cher Farid,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes désolés de cette expérience mitigée.Nous aimerions beaucoup savoir ce qui aurait pu vous permettre de passer un meilleur séjour.Nous voulons vous offrir une prestation parfaite la prochaine fois.Nous espérons vous compter de nouveau parmi nous. Bien à vous,Gonzalo Rodriguez, Directeur général

2/10 - 너무 별로예요

Sedat

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 7월 11일
Sedat Bey,Maalesef, sizin için odalarımızın konforu tatmin edici olmamışve bu gerçekten üzücü.Bu tür olumsuz deneyimlerden kaçınmak için çalışıyoruz. Bu nedenle, ekibimiz her zaman çözüm bulmak için hazır ve isteklidir.Sizi daha iyi ağırlayabileceğimize inandığımız için otelimizi ileride tekrar tercih etmenizi rica ederiz.Saygılarımızla,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 4박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 7월 3일
Dear Andrew,Thank you for your positive review.We are pleased that we were able to meet your expectations.The entire team look forward to welcoming you back for a future visit.Kind regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Heidi

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A must return to spot for incredible dining and service. The food at Nobu was spectacular and at the Fendi Beach restaurant. Our server at Nobu went above and beyond with attention to every detail for my daughter’s graduation celebration on Jim 28th. Bravo Nobu 💃
2023년 6월에 3박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 7월 3일
Dear GuestThank you for this positive review.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about your dining experience. We understand that meals are an important part of our guests' holidays.We look forward to welcoming you back.Best wishes,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The most beautiful resort property. So many restaurant/dining options. The staff was beyond helpful and made our stay extra special. I want to come back and stay every summer.
2023년 6월에 6박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 6월 26일
Dear Amanda.Thank you very much for sharing your positive review.What a pleasure it was to receive your kind comments.Our team works hard to always go above and beyond to deliver a memorable experience, and it seems we were able to do just that. Your feedback will encourage us to keep up the good work.We look forward to welcoming you back.Best wishes,Gonzalo Rodriguez, General Manager

4/10 - 별로예요

Liliam

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Gonzalo Rodriguez, Hoteldirektor 님, 2023년 6월 22일
Sehr geehrte Liliam,Wir bedauern es sehr, dass Sie mit unserem Hotel und insbesondere mit unserem Service nicht zufrieden waren. Es würde uns sehr freuen, wenn Sie uns mitteilen könnten, was genau an unserem Service nicht gut war. Dadurch können wir uns weiter verbessern.Hoffentlich können wir Sie in der Zukunft von unserem Service überzeugen.Freundliche Grüße,Gonzalo Rodriguez, Hoteldirektor

6/10 - 괜찮아요

Eleonora

가족 여행
별로예요: 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: Gonzalo Rodriguez, Hoteldirektor 님, 2023년 6월 16일
Sehr geehrte Eleonora,vielen Dank für Ihren Besuch und die Bewertung!Es tut uns sehr leid, dass Sie mit Ihrem Aufenthalt nicht vollständig zufrieden waren.In derartigen Fällen, können Sie sich immer gern an unsere Rezeption wenden, die nach Möglichkeit eine geeignete Lösung finden wird.Hoffentlich hatten Sie noch eine angenehme Heimreise und geben uns bei Ihrem nächsten Besuch die Chance, Sie von uns zu überzeugen.Freundliche Grüße aus MarbellaGonzalo Rodriguez, Hoteldirektor

8/10 - 좋아요

jerome

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing place, with an incredible garden full of plants And flowers. Calm And clean. Looks like a paradise. The room was spacious, clean And clear, with à Nice terrasse. Perfect to relax. Perfect restaurant for the breakfast, on the Beach with a lot of choices. Just had a bad expérience at the Nobu pool. On the first day it was impossible to order food cause the kitchen as decided to close before the Time wrote on the menu. I had to walk to a coffe shop to grab à sandwich, And thé day after there was no bed available. Had to go to a family pool with children screaming all around ( nobu pool is adults only), Not really a relaxing day :-( For the price We pay that should be able to have enough beds for everybody Staying in Nobu Hôtel.
2023년 5월에 3박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 5월 15일
Dear Guest,Thank you for taking the time to share your review.We are pleased that you enjoyed our garden and the peaceful surroundings. It's also rewarding to know that you appreciated your spacious room and our high standards; this is very encouraging for our team. We take pride in providing an enjoyable atmosphere for our guests.However, we regret to hear about your experience at the pool; we understand the importance of having a relaxing environment, especially at our adults-only pool. We will take your feedback into consideration and work on improving the availability of sunbeds and the consistency of our poolside service. We apologize for any inconvenience this may have caused during your stay.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

RODOLPHE ANDRÉ LE

2023년 4월에 6박 숙박함
답변 제공: Gonzalo Rodriguez, Directeur général 님, 2023년 6월 16일
Cher hôte,Merci beaucoup pour ce retour positif suite à votre séjour au Nobu Hotel Marbella.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Bien à vous,Gonzalo Rodriguez, Directeur général

6/10 - 괜찮아요

Arbresha

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Das Hotel ist ein gutes 4-Sterne-Hotel. Es ist auch schon in die Jahre gekommen. Das Personal ist sehr freundlich alles andere ist einfach überteuert für den Preis.
2023년 4월에 7박 숙박함
답변 제공: Gonzalo Rodriguez, Hoteldirektor 님, 2023년 5월 5일
Dear guest,Thank you for your feedback and your kind words about our staff.We are sorry to hear that you found the hotel to be outdated. We would like to point out that our hotel is part of the Nobu Hotels Collection. We attach great importance to modern and elegant facilities in order to offer our guests a luxurious experience. When it comes to rates, we pride ourselves on being a 5-star hotel, a member of Small Luxury Hotels of the World, offering world-class dining and a variety of amenities. We always strive to ensure value for money and take your feedback very seriously.We hope that you will visit us again in the future. Kind regards and a big thank you for your visit.Gonzalo Rodriguez, Hoteldirektor

10/10 - 훌륭해요

Zaharia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
2023년 3월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 3월 28일
Dear Zaharia,We really appreciate this positive review about your stay.Your kind words about our team are much appreciated and encourage us to continue maintaining our high standards of service.We would be delighted to welcome you back on another occasion. All the best,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Katja Gylling

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 5박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 2월 27일
Dear Katja,Thank you for taking the time to review your stay at the Nobu Hotel Marbella.We are delighted that you had a very pleasant stay and that you liked the hotel.Looking forward to welcoming you soonKind Regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 6박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 2월 14일
Dear Guest,Thank you for this wonderful review following your stay.We do our best to ensure that our guests feel welcome, so it is very rewarding to see that you enjoyed your stay and appreciated the quality of our services.We look forward to seeing you again very soon.Best wishes,Gonzalo Rodriguez, General Manager

6/10 - 괜찮아요

Shabnam

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Eher 4 Stern Hotel!
2023년 2월에 1박 숙박함
답변 제공: Gonzalo Rodriguez, Hoteldirektor 님, 2023년 2월 7일
Dear Shabnam,Thank you for taking the time to share our comment with us.We are very sorry that our hotel was not able to fully meet your expectations and would therefore be very grateful if you could give us more detailed feedback, because this is the only way we can constantly improve our service.We'd love to have the opportunity to welcome you again. Kind Regards,Gonzalo Rodriguez, Hoteldirektor

10/10 - 훌륭해요

Ole P

2023년 1월에 1박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 1월 23일
Dear Ole.Thank you very much for your positive review of your stay at Nobu Hotel Marbella.We are sincerely glad you fully enjoyed your experience with us! Our greatest goal is your satisfaction and your valoration leaves us feeling very proud.We look forward to welcoming you back very soon!Best regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Maryam

답변 제공: Gonzalo Rodriguez, Hoteldirektor 님, 2023년 3월 7일
Dear Maryam,Thank you for the very positive review of our hotel!We were pleased to read that you enjoyed your stay with us and that you had an all-round pleasant stay.Looking forward to seeing you soon.Best regards,Gonzalo Rodriguez, Hoteldirektor

6/10 - 괜찮아요

laura

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I had so big hopes of a nice two day stay in this hotel. Unfortunately all did not go so well. The checking in was very welcoming and the location and surrounding beautiful. Thought I had come to a holiday paradise. The first night we woke up to horrible loud music that continued until 3 AM. So we did not get the rest we needed. The follwing morning we moved to another room and that was arranged quite smoothly. We got information about the wonderful pools ( one specially only for Nobu guests) we could use. But 2 of 3 pools were under maintenance, also the Nobu pool. The garden was under some kind of rebuilding, so the whole day there was a lot of noice. Would have been nice to get this information in advance so I would have avoided the disappointed feeling. Also I asked the guestservice to book me a massage and help me by contacting a Spanish company when I do not speak Spanish. With a warm smile they said they would help me with both matters. I never heard back from the guest service. But the breakfast is AMAZING. And the Sushbar FANTASTIC. The insanely good Sushi dishes helped a bit with all the disappointments we had.
2023년 1월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2023년 1월 17일
Dear Laura,We appreciate that you took the time to share your experience with us.We are pleased that our location was perfect for you and that you appreciated our check-in process. We are, however, sorry for any noise disturbance you experienced, and while we apologise for any inconvenience we are glad that we were able to move you to a room more to your liking. Furthermore, we regret any delay in attending to your request. Rest assured we have noted this and will be reviewing your feedback with the team.Additionally, we are sorry that due to maintenance only one pool was open for your use. Please accept our sincere apologies.Nonetheless, we are so glad our dining offerings were suited to your taste.We do hope to welcome you back in the future for an improved experience. All the best.Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
A wonderful hotel and first-class service. Perfect location and lots of good restaurants in the hotel area. Sure, a rather expensive hotel, but the best I've stayed at in Spain. The bar's music carries into the hotel room, but it didn't bother us
2022년 12월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2022년 12월 14일
Dear Guest,Thanks for taking the time to write this review.We're very happy to receive your kind recognition of our team's great service and glad that our hotel and location exceeded your expectations. We do try to keep our prices as competitive as possible but special events, occupancy, and even the time of the year may cause them to fluctuate.We all hope to have the opportunity to welcome you back soon.Best wishes,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

A.J.M.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Eén van de beste hotels in Europa
Al meerdere keren verbleven bij het perfect gelegen Nobu Hotel Marbella. Erg vriendelijk en professioneel team, mooie en zeer goed onderhouden kamers, heerlijk ontbijt buffet en de keuze uit restaurants is ongeëvenaard. Eten bij het Nobu Restaurant is iedere keer weer een feestje. Niet goedkoop, maar je krijgt zeker waar voor je geld.
2022년 11월에 6박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2022년 12월 7일
Dear A.J.M. Thank you for your review.It is rewarding to know you had an enjoyable stay in our hotel and that our team took good care of your needs. We are pleased that you enjoyed our fine cuisine and that our location with easy access to the beach has been an advantage to you.We are looking forward to welcoming you in a near future.Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

KARINE

2022년 11월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2022년 12월 7일
Dear Karine,We are grateful for this maximum rating of your recent stay.We are glad we met your requirements.Thank you again.We hope to welcome you back for a return visit. Best regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

JUAN ANTONIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 11월에 3박 숙박함
답변 제공: Gonzalo Rodriguez, Director general 님, 2022년 12월 7일
Estimado Juan Antonio,Muchas gracias por la reseña tan positiva.Nos alegra saber que haya disfrutado de su estancia.Esperamos verle de nuevo pronto. Un saludo,Gonzalo Rodriguez, Director general

8/10 - 좋아요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2022년 11월 2일
Dear Marc,Thanks for your rating of our hotel.We are glad that we met your expectations.We look forward to the pleasure of seeing you again in the future. Kind regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Håkon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2022년 10월 25일
Dear Hakon,This is a great rating. Thank you!We are very pleased you had a perfect stay.We look forward to welcoming you back. Best regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Torbjørn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 5박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2022년 10월 5일
Dear Torbjørn,We are delighted that you had a pleasant experience during your stay with us and appreciate your positive feedback.We hope to see you again on many more occasions.Kind regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Miguel Angel

2022년 9월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, Director general 님, 2022년 9월 27일
Estimado Miguel Ángel,Le damos las gracias por su valoración positiva.Nos alegramos de haber podido ofrecerle una experiencia agradable y que todo haya estado a su gusto.Otra vez, mil gracias.Le enviamos un saludo muy cordial, esperando su pronto regreso.Gonzalo Rodriguez, Director general

10/10 - 훌륭해요

Plá

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El mejor hotel de todo Marbella. No hay más. Súper experiencia
2022년 9월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, Director general 님, 2022년 9월 27일
Estimado Huésped,Nos encanta recibir reseñas como la suya, cargadas de positividad y de buenos comentarios.Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio. Nos alegra que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.En el deseo de recibirle nuevamente, reciba un cordial saludo.Gonzalo Rodriguez, Director general

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente complejo
2022년 8월에 2박 숙박함
답변 제공: Gonzalo Rodriguez, Director general 님, 2022년 9월 16일
Estimado huésped,Nos encanta recibir reseñas como la suya, cargadas de positividad y de buenos comentarios.Nuestra satisfacción es completa tras comprobar en su amable reseña que ha tenido muy buena experiencia con nosotros.Sería muy grato volver a hospedarle.Gonzalo Rodriguez, Director general

10/10 - 훌륭해요

Sladjana

2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Amarjit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just got back from the Nobu Hotel Marbella. we had the most amazing holiday experience from arrival to checkout. The staff in reception and hospitality were very kind and considerate and made our stay that much more enjoyable. I booked all restaurants through WhatsApp with the Guest experience team before we arrived in Marbella. We were upgrade to connecting suites and free breakfast in the Chiringuito restaurant, which is on the beach with stunning views. The menu had so many healthy options and the food and service was spot on. 3 lovely pools to choose from and many options for dining around the hotel, Our favourites was the Nobu restaurant, closely followed by the Thai, Serafina and Sea Grill. hotel is surrounded by lush tropical walkways which lead to the beach and restaurants. the beach is lovely and you can walk for miles in both directions with bars and restaurants within walking distance. The old town Marbella and Puerto Banus are both within a taxi ride and easy to get too for a night out, shopping, sightseeing or the beach clubs. one of our most relaxing holidays. We look forward to going back.
2022년 6월에 6박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2022년 9월 15일
Hi Amarjit,Thanks for this great review.We aim to provide a memorable experience and are delighted that we were able to deliver just what you were looking for. Our team is always pleased to help and we are happy that you appreciated our efforts to make your stay as enjoyable as possible. We understand meals are an important part of our guests' stay and we are thrilled that you enjoyed your dining experiences as well as our facilities. Your satisfaction means everything to us and we are glad that you would return to us.We look forward to welcoming you back. Best wishes,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Clive

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A hotel to return to.
I thoroughly enjoyed my stay at the Nobu In Marbella. It is very high quality and I was very impressed. In particular, the guest services staff were terrific , friendly and helpful . Highly recommended.
2022년 6월에 3박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2022년 9월 15일
Dear Clive,Thank you for this kind review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.We look forward to welcoming you again.Best regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

renato

2022년 6월에 3박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2022년 9월 27일
Dear Renato,We would like to thank you for you rating so highly your recent stay.We are glad your stay was perfect.Thank you again.We hope to have the pleasure of seeing you again in the future. Kind regards,Gonzalo Rodriguez, General Manager

10/10 - 훌륭해요

Carla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 3박 숙박함
답변 제공: Gonzalo Rodriguez, General Manager 님, 2022년 7월 20일
Dear Carla, Thanks for this top rating. We are happy we were able to cater to all your needs. We hope to have the pleasure of seeing you again in the future. Kind regards, Gonzalo Rodriguez, General Manager