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"A free underground ride (with an Oyster card) takes you from terminals 2,3,4,5 to Hatton Cross station, about 200 meters from the hotel. Nice breakfast buffet. No plane noise in the room "

"Friendly and professional great area at the center of everything "

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"Good place to stay. Staff could have been more friendly and informative, but awesome place to stay. Take bus 111 to Heathrow for 2 pounds instead of 14 pound direct bus. Same thing and only takes a few minutes. From Heathrow, you can take the tube downtown and then take the 111 back to the hotel. That’s the most cost efficient way to travel to and from the hotel. An uber from the last tube station was around 17 pounds as there is no direct route and there is no bus directly from the tube station. Take the tube to Heathrow, then go to the bus station at the airport. From there, take bus 111 for around 2 pounds. "

"From checking in and throughout our 2 night stay the staff were so friendly and helpful. Gave transport options…don’t bother with the airport hopper bus service so easy to catch the bus just along from the hotel. The breakfast is great value with extensive choices and good coffee machines. Rooms clean and bed’s comfy. Would definitely stay here again "

"A bit confusing to get to from terminal 5"

"Location, location! Easy access to tube . Also staff friendly and efficient. Don’t forget view from top of roof of Heathrow the monster!"

"Amazing place to stay close to the terminal check in was easy and smooth. Food was lovely hotel was clean and tidy will definitely use again "

"Enjoyed staying here: staff, cleanliness, bed, quiet, air conditioning… due to my age and recent surgery requested a ground floor room. Was assigned one…a bit of a walk but prefer to the initial offer of a 4th story room. Will note this for future reservations here. Excellent hotel to spend the night for exit flights from Heathrow. Restaurant food was"