숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

호텔 산토시 담 여행 후기

3.5 out of 5
호텔 산토시 담
Chhatikara Raod Rukmani Bihar, Near By Prem Mandir, Mathura, Uttar Pradesh

이용 후기

6.8
평점 10 - 훌륭해요. 30개 이용 후기 중 9개" "
평점 8 - 좋아요. 30개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 30개 이용 후기 중 6개" "
평점 4 - 별로예요. 30개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 30개 이용 후기 중 3개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

Shivraj

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property condition and services needs to be improved.
2024년 3월에 2박 숙박함

4/10 - 별로예요

RANVEER 님, FREMONT

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is not clean and management is not supportive to the people need.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Vinesh

별로예요: 숙박 시설 상태 및 시설
Not what I was expecting
2024년 3월에 1박 숙박함

4/10 - 별로예요

MALAYA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty bathroom, leaky faucet and toilet
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Bijal

가족 여행
별로예요: 편의 시설/서비스
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

hinalben P

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean Hotel. The staff was very helpful and quick customer services was provided. We order food from the hotel and it was very tasty and delicious. Hot water is available, clean bathroom. It was very cold in the room so we called and ask for extra blankets and they helped was to get more blankets. Must stay here when visiting Vrindavan.

10/10 - 훌륭해요

Garima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

RAMESH

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Krishna M.

가족 여행
좋아요: 직원 및 서비스
Two large rooms were provided at a very reasonable price in the suit form. Very spacious with fridge etc. Bad thing was the beds were not comfortable; they were too soft and sinking in the middle. Please get a proper bed with a mattress and box spring.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

meenu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

4/10 - 별로예요

Saurabh

가족 여행
별로예요: 직원 및 서비스
Apart from food I would not recommend anyone to book this hotel. Staff were least bothered about their guests , I felt like not humans but the have machines put in. No smile or greetings bu staff.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

ashok

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel’s bathroom’s curtain rod was unsecured fixture which injured to my wife. Manager was inhumane did not provide any help or first aide and was not taking any responsibility for their unsecured fittings in the bathroom which came loose and injured my wife’s eye. The AC in the room was off and on couldn’t sleep at night and after complaining few times they give us options to move in down graded room in the late night which was so inconvenient
2022년 6월에 2박 숙박함
답변 제공: omprakash sharma 님, 2022년 6월 20일
Dear Mr Ashok ji first telling you We thank you very much for staying with us . 2 . Sir curtain rod already fix in Ball . but your wife slipped in the bathrooms .we can do you telling me . when you staying at the hotel all rooms are sold out all ac are working not a issue any rooms . when i going in your rooms for the ac checked so looking there ac was cooling and rooms alrey chilled . whenever your told me now change our rooms i told you that ok after that given you another rooms.

4/10 - 별로예요

Sanoj

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함
답변 제공: omprakash sharma 님, 2022년 6월 23일
Dear Mr Abhishek SIngh Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you.

8/10 - 좋아요

Vishal

2022년 5월에 1박 숙박함

8/10 - 좋아요

Suresh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is good and the rates are average.The rooms are spacious . They upgraded my room to Luxury from Deluxe at no extra cost. The staff was friendly and catered all our needs.
2021년 11월에 2박 숙박함
답변 제공: omprakash sharma 님, 2021년 12월 2일
We Thank you very much for staying with us please visit again

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태
It was overall ok experience as room was spacious and was in good condition except for few things like room carpet had spots, toiletries were of bad quality hence didn't touch those, no housekeeping as done and reception staff was not pleasant to chat with as sometimes i wondered if they were even listening to me. Parking person however was pleasant to have a chat with and was very helpful.
2020년 10월에 2박 숙박함

2/10 - 너무 별로예요

Ian 님, Bury

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stained sheets, no WiFi in room, mould on shower head and several power cuts. Younger guy on nightshift reception was helpful, but that was the only plus point.
2020년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and well maintained. The staff were very courteous and catered to all my needs. Great experience overall
2020년 3월에 3박 숙박함
답변 제공: omprakashs sharma 님, 2020년 3월 14일
We thank you very much for staying with us please us please visit again

6/10 - 괜찮아요

G 님, California

연인과의 여행
별로예요: 청결 상태
Its okay to sleep over. Shower worked. Mattress wasn’t good.
2020년 3월에 2박 숙박함
답변 제공: omprakash sharma 님, 2020년 3월 14일
We thank you very much for staying with us please visit again

10/10 - 훌륭해요

AdiGadadharDas 님, Atlanta USA

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay in Vraja. The staff is friendly rooms were clean bathrooms were also clean Iskcon Temple is a Rs.10 ricocheted on a straight road.
2019년 10월에 10박 숙박함
답변 제공: Omprakash sharma 님, 2019년 11월 6일
Dear sir We Thank you very much for staying with us please visit again

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Excellent location.. good hotel .. with all basic facilities and clean rooms.
2019년 10월에 1박 숙박함
답변 제공: omprakash sharma 님, 2019년 10월 23일
We thank you very much for staying with us please visit again

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Omprakash Sharma 님, 2019년 9월 5일
We thank you very much for staying with us please visit again

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great hotel. The staff are very friendly. Thy ey have great food . They can even make it not spicy if you request. The ac is very cold and the showers are hot. It is a quick rickshaw away from the hot spots in vrindaban.
2019년 8월에 1박 숙박함
답변 제공: omprakash sharma 님, 2019년 8월 26일
We Thank you very much for staying us please visit again

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was amazing. The restaurant is so good. They have a really cold ac and hot showers . Fast internet is available. The place is clean . It is away from the noise. I loved it.
2019년 8월에 1박 숙박함
답변 제공: Omprakashs sharma 님, 2019년 8월 24일
Dear sir We thank you very much for staying with us Please Visit Again Always Remember Keep up service for the Guest

6/10 - 괜찮아요

Supershine

Breakfast is bad
hotel is good. But breakfast is very bad. Hotel charge is equal to four star property but breakfast is like guest house.
2019년 8월에 1박 숙박함
답변 제공: omprakash sharma 님, 2019년 8월 19일
Dear sir Warm Greeting from Hotel Santosh dham vrindavan mathura . We thank you very much for staying with us . I read your comments and not down your feedback . sorry for inconvenience/ but i remember you come to next time . deffinatly keep up improvment in the restaurent

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! Its main advantage is the staff. We were not only helped with the organization of transfer, transport: airport-Vrindavan-Agra-Geleraj-Vrindavan-airport, but also the driver helped with the organization of our leisure. Delicious breakfasts, but in our European view, a little bit spicy. The locals really liked it. Beautiful hall, good working air conditioning, fan and refrigerator in our room. From what could be improved - to repair the toilet bowl cistern, but the impressions of visiting holy places did not overshadow it.
2019년 7월에 2박 숙박함
답변 제공: Omprakash sharma 님, 2019년 7월 20일
Hare Krishna We thank you very much for staying with us please visit again Thanks & Regards Omprakash sharma 7088121117

10/10 - 훌륭해요

Jay 님, canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant
Good stay for a few days. Friendly staff. Very accommodating. Good food st the restaurant.
2018년 3월에 4박 숙박함
답변 제공: sharma 님, 2018년 3월 15일
Thank you very much staying with us please visit again

10/10 - 훌륭해요

k m 님, canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel.
Manager. Kitchen. Room service. Alll were excellent.
2018년 2월에 1박 숙박함
답변 제공: omprakash sharma 님, 2018년 2월 15일
Thank you very staying with us .please visit again

8/10 - 좋아요

Alok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
It was good.need some improvement on service and food delivery
2018년 1월에 1박 숙박함
답변 제공: omprakash sharma 님, 2018년 1월 14일
thank you very much for staying with us. please visit again

8/10 - 좋아요

Satish C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GOOD
Our stay was comfortable.
2017년 10월에 2박 숙박함
Dear sir / Madam We Thank you very much for staying with us . Please visit Again