Matsue New Urban Hotel

Property class: 3.5

Choose dates to view prices

Located close to Matsue Castle and Matsue Horaenya Denshokan, Matsue New Urban Hotel provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a body treatment or other spa services. In addition to a bar and conference space, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is ₩122,000
₩136,716 total
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Japanese-Style Room - Main Building (4.5 tatami mat)

A hotel room with two beds, a television mounted on the wall, and a window with curtains.

Superior Japanese-Style Room - Main Building (4.5 tatami mat)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Japanese-Style Room - Main Building (6 tatami mat)

A hotel room with two beds, a window with curtains, a wall-mounted TV, and a bedside table with a lamp.

Superior Japanese-Style Room - Main Building (6 tatami mat)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free wired internet

View all photos for Single - Non-Smoking - Annex

A hotel room with a large bed, a headboard with a floral design, a window with sheer curtains, and a wall-mounted lamp.

Single - Non-Smoking - Annex

9.4 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Run of the House - Non-Smoking

A hotel room with a checkered bedspread, a television, a small refrigerator, a desk with a mirror, and a red upholstered bench.

Run of the House - Non-Smoking

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons OR 1 Twin Bed
  • Free wired internet

View all photos for Double Room - Non -Smoking - Renewed Main Building

A hotel room with a bed, a nightstand, a window with curtains, and a ceiling light.

Double Room - Non -Smoking - Renewed Main Building

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room - Non-Smoking - Renewed Main Building

A hotel room with two single beds, a wooden headboard, a small bedside table, a built-in TV, and large windows with curtains.

Twin Room - Non-Smoking - Renewed Main Building

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Semi Double Room Cityview - Non-Smoking - Annex

A hotel room with a bed, a desk with a television, a chair, and a shelf with a kettle and a cup.

Semi Double Room Cityview - Non-Smoking - Annex

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Semi Double Room Lakeview - Non-Smoking - Annex

A hotel room with a bed, a desk with a television, a chair, and a shelf with a kettle and a cup.

Semi Double Room Lakeview - Non-Smoking - Annex

9.4 out of 10
Exceptional
(9 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room Lakeview - Non-Smoking - Annex

A hotel room with a bed, a desk, a television, and a window with curtains.

Deluxe Double Room Lakeview - Non-Smoking - Annex

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room Cityview - Non-Smoking - Annex

A hotel room with a bed, a desk, a television, and a window with curtains.

Deluxe Double Room Cityview - Non-Smoking - Annex

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Twin Room Cityview - Non-Smoking - Annex

A hotel room with two beds, a desk, a TV, and a view of the city.

Deluxe Twin Room Cityview - Non-Smoking - Annex

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Twin Room Lakeview - Non-Smoking - Annex

A hotel room with a large bed, a blue sofa, a small round table, and a TV on the wall.

Deluxe Twin Room Lakeview - Non-Smoking - Annex

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Twin Room Viewbath - Non-Smoking - Annex

A hotel room with two beds, a desk with a computer, and a window with curtains.

Deluxe Twin Room Viewbath - Non-Smoking - Annex

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Triple Room - Non-smoking - Annex

A modern hotel room with a large bed, a sofa, a TV, and a mirror.

Triple Room - Non-smoking - Annex

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free wired internet
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About the neighborhood

Located in Matsue, Matsue New Urban Hotel is in the historical district. Tamatsukuri Onsen and Tamatsukuri Hot Spring are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Matsue Vogel Park and Yuushien Garden. Lake Shinji and Matsue Horaenya Denshokan are two other places to visit that come recommended. Visit our Matsue travel guide
Map
40-1 Nishicha-machi, Matsue, Shimane-ken, 690-0845

What's nearby

  • A sunset over a calm sea with distant mountains.
    Lake Shinji
    1 min walk - 0.2 km
  • A traditional Japanese castle with multiple tiers, surrounded by well-maintained gardens and large pine trees.
    Matsue Castle
    10 min walk - 0.9 km
  • An entrance to the Shimane Art Museum with a clear pathway and surrounding greenery.
    Shimane Art Museum
    14 min walk - 1.3 km
  • Shinjiko Ohashi Bridge
    4 min walk - 0.4 km
  • Shijimikan Museum
    11 min walk - 1.0 km

Getting around

  • Matsue Station
    19 min walk
  • Izumo Airport (IZO)
    33 min drive

Restaurants

  • cafe puente
    6 min walk
  • 皆美館
    4 min walk
  • 珈琲館京店店
    4 min walk
  • KARLY tonomachi
    6 min walk
  • 浪花寿し
    3 min walk

About this property

Matsue New Urban Hotel

  • Hotel near Lake Shinji
  • Located close to Matsue Castle and Matsue Horaenya Denshokan, Matsue New Urban Hotel provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a body treatment or other spa services. Free in-room WiFi is available to all guests, along with a bar and conference space.
  • You'll also find perks like:
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • Concierge services, a banquet hall, and a gift shop
    • A front-desk safe, ATM/banking services, and a 24-hour front desk
    • Guest reviews give good marks for the helpful staff
  • Room features
  • All 101 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with bidets and tubs or showers
    • TVs with satellite channels
    • Refrigerators, heating, and daily housekeeping

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Frequently asked questions

Is Matsue New Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Matsue New Urban Hotel?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Matsue New Urban Hotel on Oct 26, 2026 start from ₩122,000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 800 per night.

What time is check-in at Matsue New Urban Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Matsue New Urban Hotel?

Check-out is at 10 AM.

Where is Matsue New Urban Hotel located?

Located in Matsue Shinjiko Onsen, this hotel is within a 15-minute walk of Lake Shinji, Matsue Horaenya Denshokan, and Matsue Castle. Shimane Art Museum and Yaegaki Shrine are also within 6 mi (10 km). Matsue Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Matsue New Urban Hotel Reviews

8.4

Very Good

8.6

Cleanliness

7.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 193 out of 480 reviews
Rating 8 - Good. 186 out of 480 reviews
Rating 6 - Okay. 76 out of 480 reviews
Rating 4 - Poor. 11 out of 480 reviews
Rating 2 - Terrible. 14 out of 480 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to Shimane Art Museum. The view of the lake view room is perfect.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Amenities
Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good hotel. The hotel has two blocks. They provide a lot of amenities, including face oil, cleansing oil, even body lotion at the main concourse. Very helpful staff. The hot spring is big enough and comfy.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind.
Hotel Room
Bathroom in the Hotel Room
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lakefront hotel with excellent service

Great lakefront hotel with excellent service. Room was spacious with a lake view. They will hold your luggage even after checkout, which was handy for me to be able to visit sites closeby, such as Matsue Castle which is only a ten minute walk north.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
The staff were great; very helpful. I liked the room and the shower unit was perfect. I would have liked to gone to the spa, but maybe next time. Breakfast (bought separately) was very very delicious, and with a superb view of the lake in the morning sunshine. Very pleased.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, amenities and comfortable rooms

I was in love with this hotel the first time and subsequently stayed 2 more times for a total of 4 nights. My first room was a corner Japanese style room with lake view. I haven’t seen a more fully staffed hotel, it even has 2 parking staff directing traffic for 30 lots. The hotel has facilities like onsen, laundry, and a convenience store. My favorite is the amenities counter which is practically a buffet with things that I’ve never seen before at hotels, including cool wipes, salt tablets, shoe fresheners and toe pads. Only gripe is it is not near the station so it’s a 10 minute bus ride and 5 min walk.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit old building but enough for staying one or two night. Have a convenient shop and carpark downstair, quite good for people who drove to Matsue.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I speak Japanese and so did not rely on internet advice and discovered many shops and food and local information. I was on business but would like to return for a holiday as it has lots to offer without the crowds. Only bad point is matsue has a taxi shortage in the morning and evenings due to cummuter rush.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Good
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 4 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Room smaller than I had expected.

Everything was ok, except that the size of the room was very small. The pictures on the website is a bit misleading.
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
湖が綺麗に見えるガラス張りのお部屋が、満足🈵️😃✨ 朝ごはんも、朝日が上がるのをみながら、美味しい食事をお腹いっぱい食べました(笑) お風呂(大浴場)が別館に移動しないと行けなくて少し不便かなと思いました。 スタッフのかたも、親切に丁寧に、教えてくださり、大満足でした。
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
朝食ビュッフェは種類が多くて満足しました　美味しかったです
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内から宍道湖が見え、室内も清潔感がありとても過ごしやすく癒されました。
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場もあり、大変良かった。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感がありとても良い。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
対応してくださった全てのスタッフさんがとても親切丁寧で感動しました！
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service
何度も出入りするのに、メインエントランスからいつも遠く離れた駐車スペースを指定された。 全く混んでいないのに。
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

ビジネスホテル
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
便利な立地　 スタッフが親切 本館はパッとしない
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客房舒適、乾淨，服務人員態度非常親切，早餐新鮮好吃。
Stayed 1 night in Jul 2026