Suwako Hotel

Property class: 3

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Suwako Hotel provides amenities like an indoor mineral hot spring (onsen) and a garden. Guests can connect to free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • Breakfast available
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Japanese Style Economy Room with No View, Stairs only (No Elevators)

Japanese Style Economy Room with No View, Stairs only (No Elevators) | Down comforters, in-room safe

Japanese Style Economy Room with No View, Stairs only (No Elevators)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Superior Room with Lake View

Japanese Style Superior Room with Lake View | Down comforters, in-room safe

Japanese Style Superior Room with Lake View

  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Standard Room with Lake View

Japanese Style Standard Room with Lake View | Down comforters, in-room safe

Japanese Style Standard Room with Lake View

  • Lake view
  • Sleeps 5
  • 5 Twin Futons
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About the neighborhood

Located on a lake, Suwako Hotel is in Kamisuwa Onsen, a neighborhood in Suwa. Suwa City Art Museum and Sanritsu Hattori Museum of Arts are cultural highlights, and some of the area's activities can be experienced at Kamisuwa Onsen Yamato Onsen and Tateishi Park. Chino Cultural Complex and Tirol no Mori are also worth visiting. Visit our Suwa travel guide
Map
4 Chome-1-43 Kogandori, Suwa, Nagano, 392-0027

What's nearby

  • A sunset over a lake with a cityscape in the background.
    Lake Suwa
    2 min walk - 0.2 km
  • Suwashi Kohan Park
    1 min walk - 0.2 km
  • Katakura Hall
    2 min walk - 0.2 km
  • Lake Suwa Geyser Center
    9 min walk - 0.8 km
  • Sanritsu Hattori Museum of Arts
    12 min walk - 1.1 km

Getting around

  • Kamisuwa Station
    9 min walk
  • Shinshu - Matsumoto Airport (MMJ)
    44 min drive

Restaurants

  • くらすわ
    4 min walk
  • そば処 秋月そば本店
    5 min walk
  • いずみ屋
    10 min walk
  • 信州上諏訪アルプス食堂
    10 min walk
  • 手打ちそば処 とみや
    6 min walk

About this property

Suwako Hotel

  • Hotel near Lake Suwa
  • Suwako Hotel provides amenities like an indoor mineral hot spring (onsen) and a garden. Guests can connect to free WiFi in public areas.
  • Other perks at this hotel include:
    • Free self parking
    • Buffet breakfast (surcharge), hot springs on site, and karaoke
    • A gift shop, a front-desk safe, and 1 meeting room
  • Room features
  • All guestrooms at Suwako Hotel have comforts such as air conditioning, in addition to amenities like safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with deep soaking tubs and bidets
    • Refrigerators, electric kettles, and heating

Similar properties

A reception desk with a glass partition, a framed artwork of a pagoda, and a small table with a calendar and a phone.
Hotel Route - Inn Kamisuwa
Kamisuwa Onsen
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
8.0 out of 10, Very good, 481 reviews
The price is ₩100,820
₩113,526 total
Oct 12 - Oct 13
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a lake

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Suwako Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Suwako Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Suwako Hotel?

Check-out is at 10 AM.

Where is Suwako Hotel located?

Located in Kamisuwa Onsen, this hotel is within a 10-minute walk of Katakura Hall and Lake Suwa. Suwa City Art Museum and Suwashi Kohan Park are just steps away. Kamisuwa Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Suwako Hotel Reviews

8.8

Excellent

8.4

Cleanliness

8.8

Location

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel experience in Suwa

Very clean and good rooms, with enough appliances and everything you need for hotel rooms. 10m away from JR station, you will walk pass by 2 convenient stores and some restaurants. The famous lake is just nearby the hotel and I think most of the rooms can have great view of the lake. There are four parks around the lake which one of them is just in front of hotel. You can go for a walk after dinner. You can also enjoy hot spring and nice breakfast of countryside fresh food products.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很推薦

依照google的導航從下諏訪車站走到飯店有點距離，但實際可以走另一個出口比較近。整體住宿感覺很舒適，而且櫃臺剛好有一位台灣人可以協助介紹，有問題也會講解很仔細。建築很古色古香。
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

予想以上に良かった

歴史のあるホテル。見事な庭、露天風呂もある。ホテルとしてはあまり宣伝していないようだが横溝正史、ミステリー好きの人には特におすすめ。
Stayed 1 night in Mar 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
An awesome traditional Japanese hotel, the tatami smells great! It's a bit far from the station, beside that not much issue with this place.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice historical Japanese Hotel Royal Family stays

Nice Japanese style hotel with beautiful Onsen, Japanese style Spa.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
素泊まりで１万円弱はちょっと高いのでは。（部屋の状況から）夕食を5400円で付けると言われたが、駅近のホルモン焼き屋でかなり食べて飲んで2000円で上がったので、頼まなくてよかった。富岡製糸場の創始者の創設ということで、由緒があるらしく、昭和・今上天皇陛下がお泊りになったとのこと。ラウンジにグランドピアノがあり、「お手を触れないでください」にはがっかり。
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

花火が見れたが、、

諏訪湖花火が部屋から見れてよかった。シーズンだから仕方ないかもだけど部屋の古さの割に値段は 高かった。
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
諏訪湖を望む場所で、隣には「片倉館」があり、レトロな千人風呂へも入りました。サービス対応も良く快適に過ごすことが出来ました。
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近車站很近,非常傳統的溫泉旅店 就在諏訪湖岸旁,溫泉也很舒適
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

片倉館に隣接し、諏訪湖が眼前

GW中に家族で利用しました。父親が足が悪く、部屋割の券で配慮して頂けたのが、嬉しかったです。片倉館（仙人風呂）の無料券も嬉しかった。もちろんホテル館内の温泉も清潔で満足。 眼前の諏訪湖ビューもさることながら、彫刻広場公園で散歩や軽い運動ができて非常に快適でした。
Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort

ホテルは中身！

外観はチョットって感じでしたが、スタッフの対応もとても感じが良かったです。また、温泉がとても気に入りました。また泊まりたい宿の一つです。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦

酒店雖然有點舊，但四周環境清潔，設施過得去， 服務也細心， 雖然用英語溝通上有點困難，但他們盡會一切辦法解決你的問題
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

またお邪魔したい！

とても気持ちの良いサービスと周辺に食べる遊ぶ場所が多くて快適でした！
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ビジネスでお世話になりました。

快適に過ごせました、翌日も気持ちの良い朝を迎え、湖畔の散歩から朝食を済ませ充実の時間でした。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店員工態度友善，而且酒店提供不同尺碼不同款式的和服供女客人選擇。早餐選擇適量，不太多不太少，惟溫泉地方有點細少和酒店有點舊。
Stayed 2 nights in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
気温が低いのでエアコンで温度調節するが、喉がやられるので湿度も調整出来るようにしてほしい
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

諏訪湖観光に最適なロケーション。

家族４人で晩秋の季節に利用した。 駅からも近く、目の前の諏訪湖や中央アルプスの遠望が最高の場所。 諏訪湖までは、徒歩2分。ボート乗り場までも７分。 隣の洋館風の公衆浴場片倉館までも、徒歩５分。 食事も気づかいが行き届いて気持ちがいい。 信州ならではの食材が豊富、量もちょうどよく満足でした。 地酒もおいしかったです。 ホテル創始者が、生糸産業で往時をおう歌した片倉一族ということで 関連展示がされており、諏訪の産業史の勉強にもなった。
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ビジネスで

たった数時間の宿泊でしたが、温泉も良く寝具も清潔でグッスリ睡眠がとれ、朝から美味しい料理で元気に出発できました。
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

老舗の宿

天皇陛下も宿泊された老舗の宿です。 但し、宿の造りは古く、改装した方が良い。 スタッフは親切、丁寧。 風呂は、片方は少し狭い。昼夜で交換するので両方試した方が良い。 片倉館の無料券がもらえるのが、嬉しい。 コンビニは近い。
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Dadami room

Dadami room was fine. Room has own toilet and bathroom(Old style) but cold water didn't come out. The only hot water. Internet is working the only at the robby. No internet(Wireless, wire) connection at the room. Out of room looks not clean.
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018