우리의 관심을 가져 주셔서 감사합니다. 체류 기간 동안 불편을 드려 죄송합니다. 이는 표준에 위배됩니다. 직원과 의견을 공유하고 필요한 사항을 변경합니다. 우리는 당신이 우리와 함께 머물기를 선택하여 진정한 서비스 수준을 보여줄 수 있기를 바랍니다. 진정으로, 지리 베네 스 영업 및 마케팅 이사

Dear guest, thank you for your review posted. I am sadden to hear that you did receive wrong information during breakfast on of the mornings. I have already informed our F&B Manager to talk to all restaurant team members and make sure this mistake will not repeat. Looking forward to welcome you back soon Michael Janssen

Kjære Ellen,Tusen takk for kommentarene dine, og vi sender tilbakemeldingen videre til teamet.Ser frem til å ønske deg velkommen i nær fremtid.Med vennlig hilsen,Ishrat CarrimbaccusFront Office Manager

Dear Guest, Thank you so much for the lovely review. We look forward to welcoming you back soon. Best Regards, Andrew Senior Sales Manager

Dear Marc LB, Thank you for the lovely picture and glad to hear you enjoyed your stay with us. Sincerely, Andrew Cheng Senior Sales Manager

Thank you Ashok for the lovely review. We look forward to welcoming you back soon. Sincerely, Andrew Cheng Senior Sales Manager

Thank you Paresh for the rating Sincerely, Andrew Cheng Senior Sales Manager

Thank you for your feedback and glad to hear you enjoyed your stay. IHG being a responsible business operates sustainably by limiting use of energy, water, carbon and waste. However, rooms are cleaned every two days or upon request. Sincerely, Andrew Cheng Senior Sales Manager

Thank you Tracy for the score. Sincerely, Andrew Cheng Senior Sales Manager

Thank you for your valuable feedback. We will share your comments with our team. Sincerely, Andrew Senior Sales Manager

Thank you and Happy to hear that you enjoy your stay with us.

Thank you for your valuable feedback. We apologise for the inconvenience caused during your stay and that is not our normal standards. So, we hope to have you back in the future for the right hospitality experience. Sincerely, Andrew Senior Sales Manager

Merci Stephane Duvacher General Manager

Thank you Bhavesh. Jiri Benes Director of Sales & Marketing

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Jiri Benes Director of Sales & Marketing

Thank you for your score

Tack så mycket för din recension av vårt hotell. Jag är glad att höra att du gillade din vistelse hos oss. Det är något som vår personal är stolt över, så vi värdesätter din feedback. Vi hoppas att du kommer att besöka oss igen. Vänliga hälsningar, Jiri Benes Chef för försäljning och marknadsföring

Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement, Jiri Benes Director of Sales & Marketing

Merci beaucoup pour votre commentaire. Nous sommes désolés d'apprendre que vous avez rencontré des désagréments lors de votre séjour. Ceci n’est pas conforme à nos standards habituels de service et je ne manquerai pas de partager vos commentaires avec nos équipes afin de prendre les mesures nécessaires. Nous espérons que vous nous donnerez une seconde chance afin que nous puissions vous montrer notre vrai niveau de service. Bien cordialement, InterContinental Resort Mauritius

Dear Jens, thank you for your rating. Yours sincerely Jiri Benes Director of Sales & Marketing

Grazie per il tuo feedback. Mi scuso per l'incomprensione con la prenotazione di un taxi.

Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement, InterContinental Mauritius Resort

Thank you for your stay with us and your review. Yours sincerely Jiri Benes Director of Sales & Marketing

Merci Florian, Jiri Benes Director of Sales & Marketing

Thank you Suliman Jiri Benes Director of Sales & Marketing

Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement, Jiri Benes Director of Sales & Marketing

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jiri Benes Director of Sales & Marketing

Thank you Sumit for your feedback and happy to hear you had a great family stay. My apology for door lock issue, will fix it. Jiri Benes Director of Sales & Marketing

Thank you

Dear Valdeci, thank you for your stay with us and also for constructive feedback. Will share the same with our Executive Housekeeper. Jiri Benes Director of Sales & Marketing

Dear Yat Leong, thank you very much for your review and happy to hear you enjoyed your stay with us. Jiri Benes Director of Sales & Marketing

Thank you Jiri Benes Director of Sales & Marketing

Dear Niall, thanks a lot for your nice feedback. Happy to hear you did enjoy stay with us. Yours sincerely JIri Benes Director of Sales & Marketing

Thank you for your rating Jiri Benes Director of Sales & Marketing

Merci. Jiri Director of Sales & Marketing

Thank you

Thank you for your rating. Jiri Benes Director of Sales & Marketing

Thank you for your rating. Jiri Benes Director of Sales & Marketing

Thank you Gerald. Jiri Benes Director of Sales & Marketing

Merci d'avoir pris le temps de nous faire part de votre avis. Votre retour nous est précieux. Nous sommes désolés d’apprendre que votre récent séjour n’a pas répondu à vos attentes en matière de service et je ne manquerai pas de partager vos commentaires avec nos équipes. Nous espérons pouvoir vous accueillir à nouveau dans de meilleurs conditions. Bien cordialement, Jiri Benes Director of Sales & Marketing

感谢您坦诚的评价。您近期的住宿体验未达到您的期望，我们对此深感抱歉。我们非常感谢您给出的评价，我们会与我们的团队分享这些信息，以便对服务做出改进。我们诚挚期望未来能有机会欢迎您再次光临我们的酒店，以便让我们为您奉上更好的服务。

Thank you for your review. Very happy to hear you enjoyed our location and facilities. Please be informed that our F&B prices are in line with all other resorts in Mauritius and reflect local pricing. Yours sincerely Jiri Benes Director of Sales & Marketing

Dear Jessica, thank you for your rating. Jiri Benes Director of Sales & Marketing

Thank you

Thank you