"The best customer service we had in Austria. Starting from check in and check out everyone was pleasant! Rooms were comfortable and clean. Anything we asked for they were all very accommodating. From reception, to massage, to the waitress and waiter.. everyone was amazing. Really made up for a horrible service from Vienna and Salzburg. We wish we had more time to stay at this resort. One bad thing I can say is that if you wake up before breakfast starts no one will help you in the dining room...
"The best customer service we had in Austria. Starting from check in and check out everyone was pleasant! Rooms were comfortable and clean. Anything we asked for they were all very accommodating. From reception, to massage, to the waitress and waiter.. everyone was amazing. Really made up for a horrible service from Vienna and Salzburg. We wish we had more time to stay at this resort. One bad thing I can say is that if you wake up before breakfast starts no one will help you in the dining room...
"Dejligt, stille værelse. Meget svagt vandtryk i bruseren. God mad i restauranten - både til morgenmad og aftensmad. Sødt personale. 150 m fra gondolen i Finkenberg, dog går det stejlt op ad bakke. Hvis der er sne i dalen, kan man stå på ski det lille stykke fra gondolen til hotellet."
"Dejligt, stille værelse. Meget svagt vandtryk i bruseren. God mad i restauranten - både til morgenmad og aftensmad. Sødt personale. 150 m fra gondolen i Finkenberg, dog går det stejlt op ad bakke. Hvis der er sne i dalen, kan man stå på ski det lille stykke fra gondolen til hotellet."
"There is no way this property can get less than perfect scores
Things not listed: the fitness center has a full set of dumbbells and functioning, good condition weight machines (and adjustable bench) that can help you achieve a full powerlifting regime between all the stations. Yoga mats, cardio machines, and disinfection items present as well.
The amenities are incredible:
Food is very good (breakfast/dinner option)
Staff is INCREDIBLE - such nice people, helpful, and hospitable. I...
"There is no way this property can get less than perfect scores
Things not listed: the fitness center has a full set of dumbbells and functioning, good condition weight machines (and adjustable bench) that can help you achieve a full powerlifting regime between all the stations. Yoga mats, cardio machines, and disinfection items present as well.
The amenities are incredible:
Food is very good (breakfast/dinner option)
Staff is INCREDIBLE - such nice people, helpful, and hospitable. I...
"Really a high service level geven by the owners, a very warm welcome and feeling home immediately. Very friendly and an example of hospitality in full. Giving every day recomendations on the area and activities
Highly recomend this hotel, perfect location for all kind of activities in the nice area!! Thanks for the nice time"
"Really a high service level geven by the owners, a very warm welcome and feeling home immediately. Very friendly and an example of hospitality in full. Giving every day recomendations on the area and activities
Highly recomend this hotel, perfect location for all kind of activities in the nice area!! Thanks for the nice time"
"The location of this hotel is perfect. We really enjoyed the newly renovated pool area, and our kids had a lot of fun on the waterslides. The food and service was great, we will definitely return! "
"The location of this hotel is perfect. We really enjoyed the newly renovated pool area, and our kids had a lot of fun on the waterslides. The food and service was great, we will definitely return! "
"The location was perfect: close to activities, a minute walk to the main street, yet still in its own comfort. The Staff was really helpfull and kind. Our room and the connected balcony were great!"
"The location was perfect: close to activities, a minute walk to the main street, yet still in its own comfort. The Staff was really helpfull and kind. Our room and the connected balcony were great!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Great location - right opposite the funicular railway and a short walk to the centre. Uber to airport cost 15 euro. Spa area was lovely. I’d recommend. "
"The staff were very nice and helpful, giving us directions to places of interest. Although there was no kettle, they kindly provided a jug of hot water. The hotel was cozy and in a good location, with easy access to the train station and city centre. We stayed for one night only but had a pleasant stay."
"The hotel was lovely. The breakfast was delicious and had a variety of foods. Great coffee. The room was warm, comfortable, and soundproof. I had a view of the mountains and the night sky. The staff were warm and helpful. Special appreciation and shout out to Patrick. He helped me get orientated to Innsbruck, use the public transportation and arrange my train trip back. Many thanks to you. If I have a chance to return to Innsbruck I will definitely return to Mondschein. Thank you!"
"Absolutely lovely stay at Altstadthotel in Innsbruck. Probably one of the best hotels I've stayed at for customer service, the staff were absolutely fantastic and made the stay a joy. There was some street noise in night so I'd probably recommend a room towards the back of the hotel if you can but otherwise, I'm struggling to find fault with the rest of the hotel. Can't wait to visit again for longer."
"Fantastic stay again at the AC in Innsbruck. Great hotel whch is very well located for the Christmas markets we were visiting. Such friendly staff and really good rooms. Breakfast is very good and with an excellent team serving you. Looking forward to returning."
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