수영장

산티카 프리미어 디얀드라 호텔 & 컨벤션 - 메단 여행 후기

4 out of 5
산티카 프리미어 디얀드라 호텔 & 컨벤션 - 메단
Jalan Kapten Maulana Lubis no. 7, Medan, North Sumatra

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 182개 이용 후기 중 69개" "
평점 8 - 좋아요. 182개 이용 후기 중 81개" "
평점 6 - 괜찮아요. 182개 이용 후기 중 21개" "
평점 4 - 별로예요. 182개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 182개 이용 후기 중 5개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

hakhee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 4박 숙박함

10/10 - 훌륭해요

Jong seong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
메단의 상급 호텔
가격대비 성능이 상당히 괜찮은 편입니다. 조식, 와이파이, 청소, 주변 편의시설, 백화점등의 접근이 아주 용이한 곳입니다.
2019년 5월에 2박 숙박함
답변 제공: Ariestra P Murtiono 님, 2019년 6월 2일
Dear Mr Jong Seong On Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan First of all, we would like to express our gratitude for choosing Santika Premiere Dyandra Hotel and Convention Medan to accomodate you during your visit in Medan. Thank you for putting such a good rating and review about us through Expedia especially for the qualities of our balanced price, breakfast, cleanliness and amenities that we served you during your stay such as the WiFI connection. It was such a pleasure to hear that you enjoyed your stay with us because of our Hotel location which is centralized within Capital City, we are glad that it succeeded in making a good memories for you during your stay. It was such a pleasure to be of your service, and certainly we are looking forward to welcoming you back on your next visit to Medan. Warm Regards, General Manager

8/10 - 좋아요

JAE KWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Ariestra Prasetio 님, 2018년 11월 9일
Dear Mr. Jae Kwan Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

10/10 - 훌륭해요

JAE KWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Ariestra Prasetio 님, 2018년 11월 9일
Dear Mr. Jae Kwan Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

10/10 - 훌륭해요

YOUSEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
산띠까, 베스트 호텔 인 메단
객실은 아주 청결했고 종업원들도 항상 웃음으로 대해주었으며 조식은 가격대비 최상의 상태라고 생각됩니다. 스파, 마사지, 피트니스 등 부대시설도 훌륭했고 로비와 리셉션, 엘리베이터의 위치가 서로 다른 곳에 있어서 보안과 안전도 아주 좋았습니다. 근처에 대형 몰과 수퍼마켓이 있어서 쇼핑도 편리했고 메단 중심지에 있어서 다른 곳과의 접근성도 좋았습니다. 가격대비 베스트 호텔^^
2018년 9월에 1박 숙박함
답변 제공: Ariestra Prasetio 님, 2018년 10월 11일
Dear Mr/Ms Youseong Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
밤늦게 도착했는데 리셉션에서 등록이 너무 길었음. 또한 불친절.
답변 제공: Ariestra 님, 2018년 10월 12일
Dear Anonymous Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
깨끗한 호텔 그러나 방음이 잘 안돼는 호텔.
전체적으로 호텔은 깨끗하였으나, 호텔방에서 복도에 지나다니는 사람 소리와 옆방 소리가 들릴정도로 소음 관계가 좋지 않았음.
답변 제공: Ariestra 님, 2018년 10월 12일
Dear Anonymous Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

8/10 - 좋아요

WON JEON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel have ever experienced
Great hotel have ever experienced.
답변 제공: Ariestra 님, 2018년 10월 12일
Dear Anonymous Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

8/10 - 좋아요

WON JEON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel to spend comfortable vacation
Very satisfied. Location for everywhere to go was accessible. Breakfast was various and very nice. Comfortable bed and bathroom.
답변 제공: Ariestra 님, 2018년 10월 12일
Dear Anonymous Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

10/10 - 훌륭해요

Darwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good overall
2023년 12월에 1박 숙박함

8/10 - 좋아요

Madelief

가족 여행
좋아요: 직원 및 서비스
Erg vriendelijk personeel en heel goed ontbijt! Lekkere koffie ook ;). Bar is helaas beperkt open, in de avond niet een gezellige plek om te zitten. Douche was prima
2023년 8월에 1박 숙박함

8/10 - 좋아요

KAZUTO

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Wenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

8/10 - 좋아요

Sathinathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Room was noisy with traffic sound. The wire (plug) connecting the table lamp is exposed and pose an electric shock. Please change the plug of the tablelamp. Room 1246
2022년 12월에 1박 숙박함

4/10 - 별로예요

Robert 님, Frankfurt am Main

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Die Toilette war total verkommen. Ich hatte Zimmer 618, gegenüber vom Lift. Total laut und die ganze Nacht keine Ruhe. Nie mehr wieder!
2022년 9월에 4박 숙박함

6/10 - 괜찮아요

Choot

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
room is not soundproof, abit noisy. the shower handler spoilt
2022년 8월에 3박 숙박함

6/10 - 괜찮아요

Paul Steve

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Staff were Friendly but the Gym need maintenance. On the other hand the menu for breakfast could include varieties for continental.
2022년 6월에 4박 숙박함

10/10 - 훌륭해요

Mario

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super schön top
2020년 4월에 2박 숙박함
답변 제공: Ariestra Prasetio 님, 2020년 4월 13일
Dear Mr Mario, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

8/10 - 좋아요

Jens

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Roms quite small and the bathroom the water battery not working 100%
2020년 3월에 1박 숙박함
답변 제공: Ariestra Prasetio 님, 2020년 3월 24일
Dear Mr Jens, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us. We have seriously taken your concern and appreciate your feedback for us to acknowledge if we are meeting guest’s needs and expectations. We will make sure it will not happen again to our valued guest on the next visit. We are looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

8/10 - 좋아요

Hiroyasu

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
宿泊には何も問題ないホテル。
ホテルの部屋は綺麗で、何も問題はありません。 朝食もビュッフェで色々な料理があり美味しかったです。 部屋に冷蔵庫が無かったのは残念。 ホテル内にカフェ、レストランがあるが、近くにコンビニは見当たらなかった。 車で2分~3分位(歩いたら10分位かなと思う)にレストラン街があり、食事には困らなかった。
2020년 2월에 2박 숙박함
답변 제공: Ariestra Prasetio 님, 2020년 2월 18일
Dear Mr Hiroyasu Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
最速チェックアウト
非常に具合の悪い中少しでもリラックスできればと行ったホテル。 チェックインしようとしたらまだできません、の一点張り。 あまりの高熱に耐えかねソファーに寝ていたら、ここでは寝ないでくださいと。とても辛いのでチェックインはまだできないのか、と聞いたら、できません、それだけ言っていなくなった。でもさっきから見ているとどんどんチェックインしてるけど。 普通、今聞いてきますね、とか飲み物(ウェルカムドリンク)でもお持ちしましょうか?とかするよね。 それに客が具合悪いって言ってるのを上から見下ろしてなにも対策せずに無視できる、コンシェルジュとしての心構えはいかがなものでしょう? 具合が悪かったので、化粧もせず、着ているものも家からそのまま、もちろん髪もバサバサだったので、見かけで客を判断しているとすぐ分かった。 待っている間もどんどんチェックインしている様子。 別の聞きに言ったらそのままどうぞ!と。 何のために具合が悪い中超待たされていたんだ。 なんとかチェックインして部屋に行ったら、窓の下に何ヶ月?何年?あるのかというようなパンツが落ちてる。。 見なかったことにして、ルームサービスを頼んだ。 運んでくれたスタッフは感じが良かったけど、食事は不味かった。。。 ここにいた方が具合が悪くなりそうなので、2時間もせずチェックアウト。 先ほどのコンシェルジュの方が対応。 彼女の英語がはっきりしないので、とにかくチェックアウト、と言ったら、半腰になり立ち上がり、椅子に座る私に向かって3センテンス、上から見下ろしながら怒りを露わに喋った。興ざめ。よくここまで客のことを見下せるよね。 内容は要は返金できないよってこと。2時間もしないでチェックアウトって言ってるんだよ、それだけで何かあったかとか少しは気にしてもいいよね。 ただにされても二度と泊りたくないホテル。 こんなにバカにされて気持ちいい客がいると思ってるのか。 たった一人二人の高飛車な態度が一生懸命働く他のホテルスタッフの評価まで下げてしまう。
2019년 12월에 1박 숙박함
답변 제공: Ariestra Prasetio 님, 2020년 1월 24일
Dear Sir/Madam, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us. We deeply apologize for the inconvenience occurred during your stay with us. The Management has taken seriously of the matter and will make sure it will not occur to our valued guest during the next visit to us. We are looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

8/10 - 좋아요

Wan Portiah

2019년 12월에 6박 숙박함
답변 제공: Ariestra Prasetio 님, 2020년 3월 26일
Dear Ms Wan Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

10/10 - 훌륭해요

NUR RAZANAH

2019년 12월에 2박 숙박함
답변 제공: Ariestra Prasetio 님, 2020년 3월 26일
Dear Ms Nur, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

2/10 - 너무 별로예요

Rudy

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
I was disturbed 3 times by the front desk staff who was alerted by the smoke detector , they called me at 22:00, 23:00 pm and 03:00 am , asking me if I was smoking. The calls disturbed my sleep and caused me ended up sleepless . I was badly affected by the rude calls.
2019년 12월에 2박 숙박함
답변 제공: Ariestra Prasetio Murtiono 님, 2019년 12월 10일
Dear Mr Rudy Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us. We have seriously taken your concern and appreciate your feedback for us to acknowledge if we are meeting guest’s needs and expectations. We will make sure it will not happen again to our valued guest on the next visit. We are looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hospitality
2019년 11월에 2박 숙박함
답변 제공: Ariestra Prasetio Murtiono 님, 2019년 11월 26일
Dear Valued Guest, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

8/10 - 좋아요

Teng Hoe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

8/10 - 좋아요

Chee Wan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 6박 숙박함
답변 제공: Ariestra Prasetio Murtiono 님, 2019년 11월 21일
Dear Ms Chee Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Location.All staff polite and professional. Beautifully clean and facilities well managed.Would recommend
2019년 10월에 2박 숙박함
답변 제공: Ariestra Prasetio Murtiono 님, 2019년 11월 21일
Dear Sir/Madam, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 4박 숙박함
답변 제공: Ariestra Prasetio Murtiono 님, 2019년 10월 16일
Dear Valued Guest, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

10/10 - 훌륭해요

Fernando

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: Ariestra Prasetio Murtiono 님, 2019년 10월 16일
Dear Mr Fernando, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and looking forward to welcome you back to our Hotel in the future. Best Regards, General Manager

10/10 - 훌륭해요

Teng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything is great at this hotel.
Good and no comments. the hotel staff are very good manner and keep it up. Great job to House Keeping.
2019년 10월에 3박 숙박함
답변 제공: Ariestra Prasetio Murtiono 님, 2019년 10월 16일
Dear Mr Teng Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan Thank you for taking your time in putting an excellent rating and great review regarding of our services during your stay. It was such a delight to hear that our services managed to bring up a positive vibes during your stay with us especially from our staff manner and to mention, our Housekeeping staffs. We have sent the feedback to our related staffs as the encouragement to maintain our most remarkable services to all of our guests. It was such a pleasure to be of your service and certainly we are looking forward to welcoming you back during your next visit either on leisure or business trip Best Regards, General Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
Alles goed verzorgd en schoon.personeel correct en attent. Was Mijn 2e keer in fit hotel. Ook Mijn familie en zaken relaties zijn positief.
2019년 8월에 4박 숙박함
답변 제공: Ariestra P Murtiono 님, 2019년 8월 14일
Dear Sir/Madam Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan First of all, we would like to express our delight for the time which is given to put a great rating and review for us through the Expedia. We are really grateful to hear that our valued guests managed to have their most enjoyable moment with us especially for our attentive and caring staff which capable in fulfillfing your expectation. Certainly, we will keep maintaining our excellent service to ensure that our valued guests have the most memorable time during their stay. It was such a pleasure to be of your service and surely we are looking forward to welcoming you back during your next visit in Medan. Have a wonderful day! Warm Regards,\ General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 4박 숙박함
답변 제공: Ariestra P Murtiono 님, 2019년 8월 7일
Dear Sir/Madam Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan Thank you for choosing Santika Premiere Dyandra Hotel and Convention Medan as your destinated stay during your visit in Medan. We are really grateful for such a great rating which is given to us and certainly we will keep maintaining our best to ensure that our guest have their most valuable moment during their stay with us. It was such a pleasure to be of your service and certainly we will be more than delighted to have you again as one of ur guest during your next visit either on leisure or business trip. Warm Regards General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함
답변 제공: Ariestra P Murtiono 님, 2019년 7월 30일
Dear Sir/Madam Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan First of all we would like to say thank you for choosing Santika Premiere Dyandra Hotel and Convention Medan as destinated place during your visit in Medan. We are really grateful to receive such a great rating from you during your stay, that our service is capable in creating a joyful moment. Certainly we will keep maintaining our best to ensure our valued guests have their best memorable moment with us. It was certainly a pleasure to be of your service and we are looking forward to welcoming you back as one of our guests during your next visit with us. Warm Regards, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. Choices of food places. Easy to notify.
2019년 7월에 2박 숙박함
답변 제공: Ariestra P Murtiono 님, 2019년 7월 10일
Dear Sir/Madam Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan First of all, we would like say thank you for choosing Santika Premiere Dyandra Hotel and Convention Medan as a facility to accomodate you during your visit in Medan. We are very grateful to receive such a great rating and review from you especially from our strategic location, food with its varieties and our noticeablity. We are delighted that it succeded in creatina a good memories for you during your stay with us. Surely, we will keep maintaining our best service to ensure our guests have the best moments during their stay. It was such a pleasure to be of your service, and certainly we are looking forward to have you again as one of our guests during your next visit in Medan. Warm Regards, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: Ariestra P Murtiono 님, 2019년 7월 1일
Dear Sir/Madam Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan Thank you for choosing Santika Premiere Dyandra Hotel and Convention Medan as a facility to accomodate you during your visit to Medan. We are really delighted to receive such a great rating from you. And we will keep this is an empowerment to keep maintaining our service in the future towards our valued guests. It was such a pleasure to be of your service and surely we are looking forward to have you back as one of our valued guests during your next visit to Medan Warm Regards, General Manager

10/10 - 훌륭해요

Subhashis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 4박 숙박함
답변 제공: Ariestra P Murtiono 님, 2019년 6월 10일
Dear Sir/Madam Warmest Greetings from Santika Premiere Dyandra Hotel and Convention Medan Thank you for choosing Santika Premiere Dyandra Hotel and Convention Medan as a Hotel to accomodate you during your visit to Medan. Thank you for taking your time in putting a review on Expedia and e are delighted to receive such a good rating from you. Certainly it was such a pleasure to be of your service and we are looking forward to welcoming you back for your next visit to Medan. Warm Regards, General Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 2박 숙박함
답변 제공: Ariestra P Murtiono 님, 2019년 5월 23일
Dear Sir/Madam Warmest Greetings from Hotel Santika Premiere Dyandra Medan Thank you for choosing Hotel Santika Premiere Dyandra Medan as a Hotel to accomodate you during tyour visit in Medan. Thank you very much for the rating that was given to us, we will maintain our best effort to serve our valued guest and we will be looking forward to welcoming you back on our Hotel. Have a Wonderful Day General Manager

10/10 - 훌륭해요

MuhdAmirulnizam 님, Putrajaya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staffs' hospitality
2019년 4월에 4박 숙박함
답변 제공: Iqbal 님, 2019년 5월 16일
Dear Mr. MuhdAmirulNizam Thank you for taking your time to write a review regarding your stay in Santika Premiere Dyandra Hotel & Convention Medan in March 2012. Thank you for choosing Hotel Santika Premiere Dyandra Medan to accomodate your place to stay during your visit to Medan First of all, we would like to thank you for the positive feedback and the sharing of your experiences as one of our guest in regards to the hospitality of our staffs and also the quality of our service which was succeed to make a good memory for you during your stay in Medan. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again at Santika Premiere Dyandra Hotel & Convention Medan. Sincerely Yours, General Manager Santika Premiere Dyandra Hotel & Convention Medan

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
このホテルは最高です。スタッフのおもてなしのプロ意識を感じました。また宿泊します。
2019년 4월에 2박 숙박함
답변 제공: Iqbal 님, 2019년 5월 16일
Dear Sir/Madam Warmest Greetings from Hotel Santika Premiere Dyandra Medan Thank you for taking your time to write a review regarding your stay in Santika Premiere Dyandra Hotel & Convention Medan First of all, we would like to thank you for the positive feedback and the sharing of your experiences in regards to the quality of our service proffesionalism which was succeed to make a good memory for you during your stay in Medan. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again at Santika Premiere Dyandra Hotel & Convention Medan. Sincerely Yours, General Manager Santika Premiere Dyandra Hotel & Convention Medan

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 3박 숙박함
답변 제공: Iqbal 님, 2019년 5월 16일
Dear Sir/Madam, Thank you for taking your time to write a review regarding your stay in Santika Premiere Dyandra Hotel & Convention Medan in March 2012. We are privileged to have you as our guest during your stay and we would like to welcome you again for your next visit with us. Santika Premiere Dyandra Hotel & Convention Medan is improving the service and hospitality for our guest. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again at Santika Premiere Dyandra Hotel & Convention Medan. Sincerely Yours, General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is super mostly in central of city, right in front just cross the street is a shopping arcade. The con is the twin bed a bit tiny and no fridge
2019년 3월에 3박 숙박함
답변 제공: Iqbal 님, 2019년 5월 16일
Dear Sir/Madam, Warmest greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for taking your time to write a review regarding your stay in Santika Premiere Dyandra Hotel & Convention Medan. It was such a pleasure to have you had a good memories during your stay with us concerning our Hotel location which enabled you to access throughout city center. Regarding the bed size provided and the fridge availability, we do apologize for the incovenience we have caused you, Since, fridge was not provided, yet we will be able to provide an empty minibar which capable in maintaining cold temperature inside. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again at Santika Premiere Dyandra Hotel & Convention Medan Regards, General Manager

8/10 - 좋아요

Ahmad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
👍
Amazing stay. Helpful staff. Great breakfast.
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money and good location
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

Salini

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel located in heart of Medan, near many shopping malls and nearest food court is Merdeka Walk.Nice hotel and warm welcome from hotel's staff l. Wide spread of foods during breakfast. Friendly waiters & waitresses.
2018년 12월에 4박 숙박함
답변 제공: Mr. Ariestra Prasetio ( General Manager ) 님, 2019년 1월 24일
Dear Ms. Salini, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan. First of all, we would like to thank you for the positive feedback and the sharing of your experiences while staying with us in regards to the strategic location of hotel, the hospitality of our staffs and also the diversity of our breakfast which was succeed to make a good memory for you during your stay in Medan. We take note for all of your positive inputs and thank you for giving us such a good feedback. We will always strive the best to serve our valued guests and we look forward for welcoming you back here for your next visit to Medan. Have a wonderful day. Warm regards, General Manager Ariestra Prasetio

10/10 - 훌륭해요

실제 이용하신 고객

2018년 12월에 2박 숙박함
답변 제공: Mr. Ariestra Prasetio 님, 2019년 1월 24일
Dear Mr/ Ms, Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for your review and rating. Really glad to welcome you back next time. See you soon! Best Regards, Ariestra Prasetio General Manager

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
room to provide fidge
2018년 12월에 1박 숙박함
답변 제공: Mr. Ariestra Prasetio 님, 2019년 1월 24일
Dear Mr / Ms, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan. First of all, we would like to thank you for the positive feedback and the sharing of your experiences while staying with us. Meanwhile we apologize for the inconveniences due to the fridge which was not available in your room. Fridge facilities will be provided in Superior Room type based on request of the guest. We recommend you to stay in our Deluxe Room for the next visit with more benefits provided. We take note for all of your positive inputs and thank you for giving us such a good feedback. We will always strive the best to serve our valued guests and we look forward for welcoming you back here for your next visit to Medan. Have a wonderful day. Warm regards, General Manager Ariestra Prasetio

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff nya ramah baik kali
2018년 12월에 3박 숙박함
답변 제공: Mr. Ariestra Prasetio 님, 2019년 1월 24일
Dear Bapak / Ibu, Salam Hangat dari Santika Premiere Dyandra Hotel & Convention Medan Kami mengucapkan banyak terima kasih atas waktu dan review positif yang telah diberikan di Expedia.com terutama mengenai keramah-tamahan staff kami yang berhasil memberikan kesan positif selama Bapak / Ibu menginap bersama kami. Senang Bapak menikmati kualitas sarapan yang berhasil menciptakan kenangan selama Bapak menginap bersama kami. Terima kasih atas rating yang sangat baik yang diberikan kepada kami, Kami akan terus menjaga kualitas kami kedepannya. Senang dapat melayani Bapak / Ibu dan semoga kami dapat terus menjadi hotel pilihan saat berkunjung ke Medan baik bersama kerabat dan keluarga. Salam Hangat, General Manager Ariestra Prasetio

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful lobby but dodgy room service
Hotel has a really beautiful lobby with great concierge, check-in, etc. Rooms were okay but spotlessly clean which is great. The only thing stopping me from giving a higher review is the room service--I got an extremely salty French onion soup which gave me food poisoning, ruining my next 24 hours. I would stay again, but I wouldn't recommend the room service at all.
2018년 12월에 2박 숙박함
답변 제공: Mr. Ariestra Prasetio 님, 2019년 1월 24일
Dear Mr / Ms, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan. First of all, we would like to thank you for your willingness to share your experiences while staying with us in regards to the room cleanliness & concierge team, and check-in process which met your expectation. However, we deeply apologize for the inconvenience that occurred regarding your food poisoning experiences with us. We were so regretful for all that happened, meanwhile we also have shared your positive inputs to the team especially the F&B team to be improved & make sure it will not happen again to our valued guests. We take note for all of your inputs and thank you for giving us such a good feedback for a better us in the near future. We will always strive the best to serve our valued guests and we look forward for welcoming you back here for your next visit to Medan. Have a wonderful day. Warm regards, General Manager Ariestra Prasetio

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel lobby and room lighting not adequate. Mini bar coffee is not localized.
2018년 11월에 1박 숙박함
답변 제공: Mr. Ariestra Prasetio 님, 2019년 1월 24일
Dear Mr / Ms, Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan. First of all, we would like to thank you for your willingness to share your experiences while staying with us in Expedia.com. However, we deeply apologize for the inconvenience that occurred regarding the room lighting which was not adequate and the availability of the coffee at mini bar. We have shared your positive inputs to the housekeeping team to be improved & make sure it will not happen again to our valued guests. We take note for all of your inputs and thank you for giving us such a good feedback for a better us in the near future. We will always strive the best to serve our valued guests and we look forward for welcoming you back here for your next visit to Medan. Have a wonderful day. Warm regards, General Manager Ariestra Prasetio