프리미어룸, 분사식 욕조 | 미니바, 객실 내 금고, 책상, 암막 커튼

코즈웨이 353 호텔 여행 후기

4 out of 5
코즈웨이 353 호텔
353 Little Collins Street, Melbourne, VIC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 411개" "
평점 8 - 좋아요. 1005개 이용 후기 중 441개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 98개" "
평점 4 - 별로예요. 1005개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 25개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

yehwan

단체 여행
시내 중심가에 위치 하여 개별여행에 좋습니다
2020년 3월에 2박 숙박함
답변 제공: Andrew Watson - Hotel Operations Manager 님, 2020년 5월 2일
Dear yehwan, Thank you for taking the time to share your feedback. We are glad that you enjoyed our central location. We look forward to welcoming you back soon! Kind regards, The Team at Causeway 353 Hotel

6/10 - 괜찮아요

Byung Chul

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2019년 12월에 8박 숙박함
답변 제공: The Team at Causeway 353 Hotel 님, 2020년 1월 23일
Dear Byung Chul , Thanks for staying with us. We appreciate your feedback! Kindest Regards, The Team at Causeway 353 Hotel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치 가격 상태 괜찮은곳
위치가 매우 좋고 가격대비 룸 상태도 아주 만족스러웠습니다. 다만 조식은 기대할 게 못 돼고, 책상 위까지 닦아주진 않는지 먼지가 쌓이더군요. 침대 옆에 콘센트가 없어 폰 보며 자기 힘듭니다 ㅎ
2019년 7월에 5박 숙박함
답변 제공: Sam Tobin - Guest Services 님, 2019년 7월 15일
Dear Guest, Thank you for choosing to stay with us and for taking the time to share such a pleasant review. I am delighted to hear that you found your stay to be such great value, and that you made the most of our central location in relation to all that Melbourne has to offer. Please rest assured that the constructive elements of your feedback have been noted and taken on board as we constantly look to further enhance the guest experience in to the future. I hope that we may have the opportunity to welcome you back again soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

8/10 - 좋아요

광수

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 5박 숙박함
답변 제공: Sam Tobin - Guest Services 님, 2019년 6월 11일
Dear 광수, Thank you for taking the time to share a review on your recent stay with us. It is fantastic to hear that your time at our hotel was so enjoyable. I hope that we may have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

10/10 - 훌륭해요

Minwoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Sam Tobin - Guest Services 님, 2019년 1월 21일
Dear Minwoo, Thank you for choosing to stay with us and for taking the time to share such a pleasant rating. I am delighted to learn that your time with us was so enjoyable. I will be sure to share your feedback with the staff who will be thrilled to see their hard work paying off. I speak on behalf of everyone here when I say that we hope to have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 4박 숙박함
답변 제공: Sam Tobin - Guest Services 님, 2018년 12월 3일
Dear Guest, Thank you for taking the time to share a review on your recent stay. It is fantastic to hear that your time with us was so pleasant. I hope that we may have the opportunity to welcome you back again soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 정말 좋은 선택!!
위치적으로 굉장히 좋았습니다! 카페거리나 센트럴, 무료트렘도 가깝고 가격대비 좋은선택. 방이 넓지는 않고 다소 방에 먼지가 심하긴 했지만 전체적으로 깨끗하고 침구류도 편해요. 체크아웃하고 짐도 맡아주고, 호주용 콘센트도 빌려줘서 편하게 머무르다 왔네요. 전체적으로 추천합니다.
2018년 10월에 2박 숙박함
답변 제공: Sam Tobin - Guest Services 님, 2018년 10월 28일
Dear Guest, Thank you for taking the time to share a review on your recent stay with us. It is fantastic to hear that you found your bed to be comfortable, and your room to be generally clean and great value; as you made the most of our central location in relation to all that Melbourne has to offer. I speak on behalf of the whole team here when I say that we appreciate your recommendation and hope to have the opportunity to welcome you back again on your next visit to Melbourne. Kind regards, Sam Tobin Guest Services Causeway Hotels

8/10 - 좋아요

ABHILASH Krishnan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was budget friendly and safe stay indide the hotel.
2024년 4월에 4박 숙박함
답변 제공: HD 님, 2024년 5월 10일
Dear Abhilash,Thank you for taking the time to review Causeway 353. We are extremely happy to find out that you had a great stay with us during your visit to Melbourne. We are conveniently located right in the heart of the city center within close proximity to all major attractions and fall within the free tram zone. Thank you again for taking the time to provide your feedback and we sincerely hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaGeneral Manager

6/10 - 괜찮아요

Kazuya

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is super. I could get on the tram by only walking 50 meters. But, I stayed 2nd floor , this floor get no sun shine in daytime. And I heard annoying sounds like machine hit something all the day from the direction of bathroom.
2024년 4월에 2박 숙박함
답변 제공: HD 님, 2024년 5월 10일
Dear Kazuya,Thank you for taking the time to review Causeway 353. Guest satisfaction is our top most priority and your feedback is greatly appreciated. Please be assured that we will look into your feedback and rectify any issues accordingly. Thank you again and we hope to welcome you back to Causeway 353 in the near future.Kind regardsHimal De SilvaGeneral Manager

10/10 - 훌륭해요

Jacqueline 님, WARWICK

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great little city centre hotel located just behind a main street in walking distance of sights and the free tram service. Clean, with plenty power points and wi-fi. Staff could not have been more helpful, and let us leave bags, and use a room to change for a late departure. Husband left jeans in wardrobe and they have arranged to send on to us. Plenty restaurants in surrounding area, or across the river in the arts complex
2024년 4월에 2박 숙박함
답변 제공: HD 님, 2024년 4월 21일
Dear Jacqueline,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel! Highly recommend!
2024년 3월에 4박 숙박함
답변 제공: HD 님, 2024년 4월 3일
Dear Pedro,Thank you for taking the time to review "The Howey" by Causeway Hotels. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location for shopping. Room was clean and comfortable .
2024년 3월에 1박 숙박함
답변 제공: HD 님, 2024년 3월 15일
Dear James,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager

10/10 - 훌륭해요

Bruno

좋아요: 청결 상태, 편의 시설/서비스
I highly recommend Causeway we were treated so well and it’s the best hotel for me . Great location clean convenient location and amazing staff xxx
2024년 1월에 3박 숙박함
답변 제공: HD 님, 2024년 1월 29일
Dear Bruno,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 - 좋아요

D

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Winning location
While not the ‘fanciest’ of hotels I have stayed here a number of times due to the excellent location. Would stay again for the same reason
2024년 1월에 3박 숙박함
답변 제공: HD 님, 2024년 1월 29일
Dear D,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 1월에 2박 숙박함
답변 제공: HD 님, 2024년 1월 29일
Dear Mark,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean, quiet, convenient, comfortable
2024년 1월에 4박 숙박함
답변 제공: HD 님, 2024년 1월 24일
Dear Deborah,Thank you for taking the time to review Causeway 353 Hotel. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

6/10 - 괜찮아요

Daniel

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place
I love this hotel - I have been here a number of times and I really recommend it. The rooms are beautiful, the staff are friendly - you on a quiet street but in such a great location to all the places. 5 mins walk from flinders street. The key improvements that need to be made The fire alarm panel went off twice in a morning because 1) the kettle triggered the fire alarm, and secondly the switch to the bath from shower to shower did not work which generated a lot off steam. So after numerous calls to my room and the staff coming to see I still did not get any feedback on the issue or any satisfactory resolution bar from the change of kettle in the room I also think the cards to access the room do not work well I had spent several times getting a replacement card in my visit which I was unhappy about - staff say they are sensitive but I just think they are ineffective.
2024년 1월에 8박 숙박함
답변 제공: HD 님, 2024년 1월 29일
Dear Daniel,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

8/10 - 좋아요

Alan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff were great. Facilities average and lighting poor.
2024년 1월에 3박 숙박함
답변 제공: HD 님, 2024년 1월 22일
Dear Alan,Thank you for taking the time to review Causeway 353. Guest satisfaction is our top most priority and your feedback is greatly appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we hope to welcome you back to Causeway 353 in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

Paicy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Friendly and helpful staff. A real gem in the heart of Melbourne CBD! Well stay there again.
2024년 1월에 5박 숙박함
답변 제공: HD 님, 2024년 1월 22일
Dear Paicy,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

Jenny

2024년 1월에 2박 숙박함
답변 제공: HD 님, 2024년 2월 6일
Dear Jenny,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

Inthira

2023년 12월에 2박 숙박함
답변 제공: HD 님, 2024년 1월 30일
Dear Inthira,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

regina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were particularly lovely, friendly and polite. I'd definately stay here again. Rome were a little smaller than I expected but otherwise just lovely
2024년 1월에 3박 숙박함
답변 제공: HD 님, 2024년 1월 9일
Dear Regina,Thank you for taking the time to review Causeway 353. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

sylvie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is probably the best value for money hotel I’ve stayed in. The bed was comfortable enough, room quiet and clean. I really can’t fault it. Plus I got one of the best coffee’s of my life at Louis (next door).
2024년 1월에 1박 숙박함
답변 제공: HD 님, 2024년 1월 9일
Dear Sylvie,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

Gillian

2023년 12월에 1박 숙박함
답변 제공: HD 님, 2023년 12월 27일
Dear Gillian,Thank you for taking the time to review "The Howey" by Causeway Hotels. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back to The Howey in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

Shuri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: HD 님, 2023년 12월 19일
Dear Shuri,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

Brett

연인과의 여행
2023년 12월에 1박 숙박함
답변 제공: HimalD 님, 2023년 12월 17일
Dear Brett,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: HimalD 님, 2023년 12월 11일
Dear Valued Guest,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

EVOL

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My home away from home in the Melbourne CBD.
Excellent service, friendly staff, extremely comfortable room, perfect central location- what more could you want.
2023년 12월에 2박 숙박함
답변 제공: HimalD 님, 2023년 12월 11일
Dear EVOL,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We are truly grateful to you for the loyalty shown towards Causeway hotels. We have opened our lifestyle brand "The Howey" from 1st of November and would like to welcome you to indulge in a truly authentic Melbourne experience "It’s How to Melbourne". Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 - 좋아요

Olivia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: HimalD 님, 2023년 12월 6일
Dear Olivia,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 - 좋아요

Carrie-anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Staff are very friendly and the room was comfortable, however, the pillows were a bit hard. location is perfect being so close to everything, would definitely stay again.
2023년 11월에 2박 숙박함
답변 제공: HimalD 님, 2023년 12월 6일
Dear Carrie-anne,Thank you for taking the time to review Causeway 353. It is always a pleasure to receive positive feedback and your feedback regarding our offering is greatly appreciated. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

Daniel

2023년 11월에 4박 숙박함
답변 제공: HimalD 님, 2023년 12월 6일
Dear Daniel,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

6/10 - 괜찮아요

Katherine

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff were a little frosty and not particularly friendly. Car parking for our 2.2m car was right next door but staff had no idea about this. They sent us to two other car parks which did not have the height clearance. Would stay again purely due to location and the great restaurants and cafes close by.
2023년 11월에 2박 숙박함
답변 제공: HimalD 님, 2023년 12월 1일
Dear Katherine,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. Please be assured that we will look into your feedback regarding the lack knowledge by our staff in order to provide a better service to all our guests in the future. Thank you again for the valuable feedback and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

anne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super comfortable bed
2023년 11월에 1박 숙박함
답변 제공: HimalD 님, 2023년 12월 1일
Dear Anne,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was eager to help with whatever they could. This aspect was beyond expectations.
2023년 11월에 1박 숙박함
답변 제공: HimalD 님, 2023년 12월 6일
Dear Douglas,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

Goldie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great!
답변 제공: HimalD 님, 2023년 11월 23일
Dear Goldie,Thank you for taking the time to review Causeway 353. Guest satisfaction is our topmost priority, and we are extremely happy that you were satisfied with your recent stay at our property. Our promise is to create lasting memories for all our customers. Thank you again for taking the time to review Causeway 353 and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

6/10 - 괜찮아요

Michele

좋아요: 청결 상태, 직원 및 서비스
3rd and final stay
This was our 3rd time staying here and unfortunately was the worst of each trip. It feels tired, we only were given 1 towel each per traveller where 2 each would have probably saved staff servicing our room each day. The bed was largely uncomfortable, had a massive ridge in the middle. The middle elevator didn’t work for our level so made it tricky to get back to our room. We had a small voucher for the minibar, the qr code to scan for the mini bar menu didn’t work (link wasn’t to anything valid). We weren’t greeted with ‘thank you for staying with us’ on departure. It is all small things but they add up to our overall experience. Unfortunately will be the last time we stay here.
2023년 11월에 3박 숙박함
답변 제공: HimalD 님, 2023년 11월 23일
Dear Michele,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: HimalD 님, 2023년 11월 12일
Dear Sally,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 - 좋아요

Lorraine

좋아요: 청결 상태, 편의 시설/서비스
Close to malls, department stores, trams, theatres. Hotel is in a buzzing lane during day but at night its scarily empty of all food shops but you only have to walk (sprint?) for a few seconds in dark to get to hotel from either end of Equitable Lane. I liked my comfortable hotel room. Free hotel slippers. Staff were kind.
2023년 10월에 6박 숙박함
답변 제공: HimalD 님, 2023년 11월 8일
Dear Lorraine,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

nelson 님, rego park

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
liked everything
2023년 10월에 6박 숙박함
답변 제공: HimalD 님, 2023년 11월 1일
Dear Nelson,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 - 좋아요

Nicola

2023년 10월에 1박 숙박함
답변 제공: HimalD 님, 2023년 10월 27일
Dear Nicola,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

6/10 - 괜찮아요

Elizabeth

가족 여행
별로예요: 편의 시설/서비스
Didn’t have a safety mat in bath, no tea bags supplied on first two days, then only 2 each day afterwards. No light over mirror to put makeup on. No hair dryer supplied. Very central location. Beds and pillows could have been more comfortable, and perhaps a king single bed. Probably wouldn’t stay there again.
2023년 10월에 4박 숙박함
답변 제공: HimalD 님, 2023년 10월 27일
Dear Elizabeth,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Non-slip bath mats are provided on a request basis and tea and coffee are replenished on a daily basis by our housekeeping team, our friendly staff would have been more than happy to provide you these items on request as well.We appreciate your sharing your concerns, and it is our sincere hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

Markus

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location. Pretty walkable all around if you want to get somewhere in the CBD. A little bit disappointing that I couldn't get a check-out later than 11am.
2023년 10월에 2박 숙박함
답변 제공: HimalD 님, 2023년 10월 23일
Dear Markus,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We would have loved to offer you a late check-out beyond 11am but since the arrival rooms have to be ready by 2pm we were not able to honor your request. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

Tracey

2023년 10월에 1박 숙박함
답변 제공: HimalD 님, 2023년 10월 22일
Dear Tracey,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 - 좋아요

John

2023년 10월에 1박 숙박함
답변 제공: HimalD 님, 2023년 11월 10일
Dear John,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you enjoyed your stay at our property. Guest satisfaction is our number one priority. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

EVOL

2023년 10월에 1박 숙박함
답변 제공: HimalD 님, 2023년 10월 19일
Dear Evol,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

6/10 - 괜찮아요

Grace Hie

2023년 10월에 3박 숙박함
답변 제공: HimalD 님, 2023년 10월 15일
Dear Grace,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

Christine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great clean , convenient location when you need to be in the city :)
2023년 9월에 1박 숙박함
답변 제공: HimalD 님, 2023년 10월 12일
Dear Christine,Thank you for taking the time to review Causeway 353. Guest satisfaction is our top most priority and we are extremely happy to find out that you were satisfied with your recent stay at our hotel. We will be opening our lifestyle brand "The Howey" in the coming weeks and would like to welcome you to indulge in a truly authentic Melbourne experience "It’s How to Melbourne". The Howey is also located on Little Collins street with easy access to all major attractions and located within the free tram zone. Thank you for choosing to stay with us and we sincerely hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 - 좋아요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: HimalD 님, 2023년 10월 5일
Dear Andreas,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 - 훌륭해요

chee waì

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2023년 9월에 6박 숙박함
답변 제공: HimalD 님, 2023년 9월 25일
Dear Chee,Thank you for taking the time to review Causeway 353. It gives us great pleasure to have been able to welcome you back to our property after 15 years. Guest satisfaction is our number one priority and we are really pleased to find out that you were satisfied with your recent stay with us. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: HimalD 님, 2023년 9월 25일
Dear Mark,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing