Verified
10/10 Excellent
Kenneth L
Apr 18, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kenneth L
Stayed 2 nights in Apr 2026
Mercure Pakenham
4.0 star property
Upscale comfort awaits in downtown Pakenham where travelers can sip drinks at the stylish bar or relax with a freshly brewed coffee at the welcoming cafe.
Choose dates to view prices
Photo gallery for Mercure Pakenham
Mercure Pakenham, in the town center, offers sophisticated accommodations, a quality coffee shop, and a restaurant. The attentive staff is consistently praised. Amenities include free self-parking, an elevator, laundry facilities, concierge services, and a banquet hall.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Bar
- Laundry
The current price is β©188,823
β©188,823
β©207,705 total
includes taxes & fees
Jun 21 - Jun 22
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About this property
Mercure Pakenham
- Upscale hotel located in Pakenham
- You can look forward to a coffee shop/cafe, laundry facilities, and a bar at Mercure Pakenham. Free in-room WiFi and a restaurant are available to all guests.
- You'll also find perks like:
- Free self parking
- A banquet hall, luggage storage, and an elevator
- Concierge services
- Guest reviews give top marks for the helpful staff
- Room features
- All 64 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
- Extra amenities include:
- Pillowtop mattresses and free cribs/infant beds
- Hair dryers and shampoo
- 45-inch Smart TVs with digital channels
- Electric kettles, heating, and daily housekeeping
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Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 45 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 50 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Rollaway bed fee: AUD 45 per night
- Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 89 427 589 170
Frequently asked questions
Is Mercure Pakenham pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Mercure Pakenham?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Mercure Pakenham on Jun 21, 2026 start from β©188,823, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Mercure Pakenham?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Mercure Pakenham?
Check-out is at 11:00 AM.
Where is Mercure Pakenham located?
Located in Pakenham, this hotel is 1.8 mi (2.8 km) from Don Jackson Reserve Dog Park and 2.4 mi (3.9 km) from Lois Maghanoy Centre For Performing Arts. Pakenham G72 Bushland Reserve and Nar-Nar-Goon G75 Bushland Reserve are also within 6 mi (10 km). Pakenham Station is 14 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.6
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 154 out of 209 reviews
10 - Excellent
154
Rating 8 - Good. 46 out of 209 reviews
8 - Good
46
Rating 6 - Okay. 6 out of 209 reviews
6 - Okay
6
Rating 4 - Poor. 2 out of 209 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 209 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Natty
Feb 1, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean , friendly staff.
Great place to stay
Natty
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Richard
Apr 11, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy to get to property centrally located. The staff are very friendly and helpful. The room was very clean and spacious, and very comfortable.
Richard
Stayed 3 nights in Apr 2026
Verified
10/10 Excellent
Kara
Feb 7, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, beds were very comfortable and room was so quiet.
Kara
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Neville
Apr 14, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean comfy rooms, the shower was very nice.
Unfortunately the restaurant was undergoing refurbishment but the club next door was only 10 metres away.
Neville
Stayed 1 night in Apr 2026
Verified
8/10 Good
Jamie
Apr 12, 2026
Liked: Cleanliness, staff & service, amenities
Very good stay. Bit of yahooing in the car park during the night. Otherwise excellent
Jamie
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Peter
Jan 24, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and efficient check in and check out Very clean and comfortable room
Peter
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Kate
Apr 19, 2026
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely comfortable overnight stay. The big bed was comfy with doona and extra pillows and blanket in the cupboard. It got a little stuffy overnight but the aircon fixed that. and the bathroom was great. Brand new and clean. Everything worked well! I'd stay here again :)
Kate
Stayed 1 night in Apr 2026
Verified
8/10 Good
Daniel
Nov 8, 2025
Liked: Cleanliness, staff & service, amenities
Just a great comfortable place to stay with very helpful staff
Daniel
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Renee
Jan 18, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Room and the whole motel was so clean
Renee
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Robbie
Feb 10, 2026
Liked: Cleanliness, staff & service, amenities
Clean, friendly
Robbie
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Rhonda
Nov 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spotless and very modern. Staff were all lovely.
Rhonda
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
LINYAN
Dec 13, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing π
LINYAN
Stayed 7 nights in Dec 2025
Verified
10/10 Excellent
Darryl
Mar 29, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on a business trip. Extremely friendly staff and great room.
Darryl
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Michael
Dec 22, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean new hotel friendly staff close to transport ample parking
Michael
Stayed 1 night in Dec 2024
Verified
8/10 Good
Verified traveler
Mar 31, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff lovely rooms food option next door a bit over priced
Verified traveler
Stayed 1 night in Jan 2025
Verified
10/10 Excellent
Michael
Oct 23, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yet again, a very comfortable stay.
Michael
Stayed 4 nights in Oct 2023
Verified
10/10 Excellent
camille
Jul 13, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pakenham gem
Great hotel lovely king bed very clean big bathroom right beside club good meals
camille
Stayed 1 night in Jul 2025
Verified
8/10 Good
Emily
Aug 25, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and very kind and welcoming.
Emily
Stayed 1 night in Aug 2024
Verified
10/10 Excellent
Brendan
Jul 4, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet spot, great dining options nearby, and a beautiful suite
Brendan
Stayed 1 night in Jun 2024
Verified
10/10 Excellent
Terence
Jan 13, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
We had to check in late, but the accomodating staff made arrangements for us to pick up the room key and ensured the process was smooth and easy. Great place to stay!
Terence
Stayed 1 night in Jan 2024
Verified
10/10 Excellent
Raymond
Nov 23, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
The place It was very beautiful and relaxing and quite even with the pub nexted door and the stuff was very friendly and helpful.
Raymond
Stayed 1 night in Nov 2023
Verified
10/10 Excellent
Yi
Jan 12, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very big clean room.
Yi
Stayed 1 night in Jan 2024
Verified
6/10 Okay
Hayley
Nov 2, 2025
Liked: Cleanliness, staff & service
Very clean room, convenient location, very friendly staff!! The bathroom is a wet room and the slope of the floor isn't enough for the water to drain, the bathroom floor floods. Quite noisy but easy enough to get over
Hayley
Stayed 2 nights in Oct 2025
Verified
8/10 Good
Paula
Aug 31, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great dinner option at Cairnlea Club <100m when restaurant being renovated. Not a lot nearby so need transport.
Paula
Stayed 2 nights in Aug 2025