Find Family Hotels in Mercer Island, WA

"They upgraded our room for us and was able to do an early check in when we arrived that morning. Fantastic staff, super soft bed and heated toilet! We are beyond satisfied 😌 "

"The front desk gal was very helpful with printing up our boarding pass."

"Room was great- large and clean. Staff was great at check in. Valet service was very impressive "

"Breakfast was good with options that you always see and some that I didn't expect but were pleasantly surprised by. They had biscuits & gravy, congee, and in addition to regular waffles they had a pumpkin spice batter. The laundry room on our floor was fully functional but small and stuffy. The room was nice but the blackout curtains are fixed on the sides and only the sheer curtains close fully, which made us feel unsafe as you could literally look into anyone's room. The staff were kind and helpful no matter the time, every employee I encountered was genuinely nice and seemed like they don't hate their job. The outside patio was delightful to enjoy my breakfast under even with the planes going by often. "

"front desk very courteous, room clean. valet parking very expensive, seems a bit ridiculous."

"The room was perfect. Love the corner with street view. All the stall was extra kind. "

"Our return stay at this property did not disappoint. The staff were helpful, the room service top notch - dropping by daily to refresh as needed. Great coffee bar and even a little robot vacuum roaming the floors to keep them spotless. To take it to the next level they just need a few room options with a cozy fireplace -- and to plz include parking as standard. But that roof top view with heaters is icing on the cake. Great value, terrific property."

"The staff was very friendly and a knowledgeable you when you come and go. The building is secure at night and I like that you have to use a room key to access. The room was clean and quiet. The bed was very comfortable as well. The location is very walkable to many areas of town with a lot of good restaurants within a couple blocks. Enjoyed my stay and will definitely be back."

"The Fairmont is a winter wonderland. Just lovely. The room was nice and comfortable. Might be time to upgrade towels and slippers. But aw onderdul"