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Casa de la Condesa

4.0 star property
Casa de la Condesa provides a peaceful retreat in bustling Mexico City with on-site dining, just steps from Reforma 222 shopping and entertainment

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Travelers find a sophisticated haven at Casa de la Condesa in central Mexico City. Enjoy a rooftop terrace with city views, a tranquil garden, and El Ocho restaurant serving local cuisine. Amenities include a coffee shop, fitness center, free self-parking, and multilingual staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Kitchenette
Refrigerator
Flat-screen TV
Cribs/infant beds
Hair dryer
Private bathroom
Cookware/dishes/utensils
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite with Balcony

Highlights

Furnished balcony
Soundproofed
Kitchenette
Refrigerator
Flat-screen TV
Cribs/infant beds
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Master)

Suite (Master) | In-room safe, desk, soundproofing, iron/ironing board

Suite (Master)

Highlights

Separate sitting area
Soundproofed
Kitchenette
Flat-screen TV
Cribs/infant beds
Hair dryer
Private bathroom
Coffee/tea maker
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Located in Roma Norte, a neighborhood in Mexico City, Casa de la Condesa is near a metro station. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
Map
Plaza Luis Cabrera 16, Col. Roma Sur, Mexico City, 06700

What's nearby

  • The Cibeles fountain in Mexico City is an exact replica of the Cibeles fountain that is located in the Plaza de Cibeles in Madrid, Spain
    Cibeles Fountain
    12 min walk - 1.0 km
  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    19 min walk - 1.6 km
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    19 min walk - 1.6 km
  • MUCA Roma
    7 min walk - 0.6 km
  • Plaza Río de Janeiro
    7 min walk - 0.6 km

Getting around

  • General Hospital Station
    11 min walk
  • Mexico City Buenavista Station
    15 min drive
  • Benito Juarez International Airport (MEX)
    24 min drive

Restaurants

  • Madre Café
    1 min walk
  • Mandolina
    2 min walk
  • Starbucks
    2 min walk
  • Cancino
    1 min walk
  • Libertario Café
    1 min walk

About this property

Casa de la Condesa

Upscale hotel near Paseo de la Reforma
Located close to Angel of Independence Monument, Casa de la Condesa provides a rooftop terrace, a coffee shop/cafe, and a garden. The on-site local cuisine restaurant, El ocho, offers breakfast, brunch, and dinner. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Breakfast (surcharge), a 24-hour front desk, and multilingual staff
  • Concierge services, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Casa de la Condesa have perks such as laptop-compatible safes, as well as amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • On-request microwaves, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: MXN 120 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El ocho

Things to do

  • Gym

Family friendly

  • Babysitting
  • Laundry facilities
  • Living room
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately MXN 120 per person
  • Early check-in fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Casa Condesa Extended Stay Mexico
Casa Extended Stay Hotel Condesa Mexico
Casa Condesa Extended Stay Mexico Hotel
Casa Condesa Extended Stay Hotel
Casa Condesa Extended Stay
Casa Condesa Extended Stay Mexico Aparthotel
Casa Condesa Extended Stay Aparthotel
Casa de la Condesa Hotel
Casa de la Condesa Mexico City
Casa de la Condesa Hotel Mexico City

Frequently asked questions

How much is parking?

Self parking is free at this property.

What time is check-in at Casa de la Condesa?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 400 (subject to availability).

What time is check-out at Casa de la Condesa?

Check-out is at noon.

Where is Casa de la Condesa located?

Located in Roma Norte, this hotel is within 1 mi (2 km) of Avenida Insurgentes, Angel of Independence Monument, and Paseo de la Reforma. Palacio de Bellas Artes and World Trade Center Mexico City are also within 3 mi (5 km). General Hospital Station is 11 minutes by foot and Nine Heroes Station is 14 minutes.

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Reviews

Casa de la Condesa Reviews

7.0

Good

7.6

Cleanliness

8.8

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 59 out of 346 reviews
Rating 8 - Good. 142 out of 346 reviews
Rating 6 - Okay. 76 out of 346 reviews
Rating 4 - Poor. 34 out of 346 reviews
Rating 2 - Terrible. 35 out of 346 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
There was a lot of construction going on when we were there, so hard to judge some aspects. The reception people were exceptionally nice and helpful. Great location. Our room was more a suite, with a separate room with kitchenette and dining/seating area.
Stayed 3 nights in Nov 2018

2/10 Terrible

Tish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Excellent position but should not have accepted our booking. In midst of major refurband we were only guests in the only accessible room. Not a good experience.
Stayed 4 nights in Oct 2018

2/10 Terrible

Bernarda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
La ubicación estaba bien. Sin embargo el hotel fue una pesadilla. El polvo era tanto que no se podía respirar bien. No tenían nungun servicio para comer, ni tomar si queira café. No hay nada ahí. Terrible.
Stayed 3 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimas condiciones del hotel

Estuve esperando media hora afuera sin que nadie me abriera la puerta. La habitación terrible, olía mucho a humedad, tenía al menos 5 goteras que hicieron ruido toda la noche y la cama estaba mojada por las mismas goteras. De la regadera apenas salía agua. Nada recomendable.
Stayed 1 night in Oct 2018

6/10 Okay

Gabriel

Liked: Staff & service, room comfort
Deberían avisar que el hotel se encuentra en remodelacion. En el día hay mucho ruido
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is situated in a wonderful location, in the center of the action and right acress the street from a charming little park. Unfortunately the rooms are pretty dated and the bed was 2 small bed pushed together to make a larger one. The is also construction going on and as a result there is noise and dust. The staff however was wonderful.
Stayed 3 nights in Aug 2018

2/10 Terrible

Franco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es una vergüenza

Fatal hotel en obra, sucio, falta mantenimiento, bichos olor a cigarro, falta mobiliario, no cumplieron con el desayuno, personal inexperto. Muy mala experiencia
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No regresaría

En mal estado el hotel, la habitación con hormigas, con óxido en el baño, las sábanas gastadas. La decoración horrible y viejos los muebles. El patio sucio y sin funcionamiento, las fotos de la página es una ilusión. La regadera con sarro y se desperdicia demasiada agua para regular la temperatura del agua. Lastima porque está bien ubicado.
Stayed 1 night in Aug 2018

8/10 Good

Alvaro

Liked: Staff & service
Decía tener aire acondicionado, me cambiaron de cuarto y tampoco
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location

Condesa opposite park with fountain that cools surrounds. Lots of dog walkers. Good local cafes and bars. Excellent location out of madness of Centro Historico
Stayed 7 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Quite and plenty of room

Quite and plenty of room. A very nice and professional staff
Stayed 5 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all fantastic the room was spacious and clean. Breakfast was perfecto!
Stayed 3 nights in Mar 2018

2/10 Terrible

Iñaqui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo hotel, a una amiga le cancelaron la reservación y no les importo

2/10 Terrible

Adriana, Monterrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo

Con tiempo reservé y el mismo día de llegada me enviaron a otro hotel en Polanco porque estaba sobrevendido el hotel, a parte muy lejos de donde yo necesitaba quedarme. El servicio pésimo para solucionar el grave problema en que me habían metido. Cero cordialidad, y tuve qué cancelar para buscar yo misma otro lugar. Lo que sí es que cobran en el instante y no se hasta cuándo me regresarán mi dinero.
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo hotel

NO LO RESERVEN!!!! No respetaron la reservación, la cobraron, dijeron que no era su problema sino de Expedia, Expedia pésimo xq lo único que hizo fue procesar el reembolso que se tarda 15 días cuando ellos cobran de inmediato y les valió gorro dejarme sin habitación todavía me dijeron que me hacían el favor de no cobrar gastos de cancelacion. Pésimo hotel. A otro amigo le hicieron lo mismo!
Stayed 1 night in Feb 2018

6/10 Okay

Isa, Guanajuato

Liked: Staff & service

Ubicación

El hotel tiene excelente ubicación para caminar, obtener diferentes medios de transporte. La plaza de Luis Cabrera le da una sensación de tranquilidad. El inconveniente que tuvimos es que no hay donde dejar el auto cuando toca no circular y los dos estacionamientos cercanos son caros. La ubicación del hotel también es excelente por todos los restaurantes a su alrededor..
Stayed 3 nights in Feb 2018

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel overlooking Plaza Luis Cabrera

Most of the hotel staff was very helpful. They did not have a map of the surrounding neighborhood, but the young man at night searched online and printed out a very nice one for me. They are renovating some of the upstairs rooms, which I didn't see, but the room I had was very nice. Rooms on the street side are noisier, but overlook the nice plaza below.

2/10 Terrible

Rodrigo, Queretaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es una Pesadilla.

El hotel esta pésimo, me despertaron albañiles a las 8:30 AM Taladrando y Perforando arriba de mi habitación, el agua del grifo salía de color Café.
Stayed 2 nights in Feb 2018

8/10 Good

Erric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful relaxation

I liked the location of the property. The area in the complex was very relaxing and beautiful.
Stayed 2 nights in Feb 2018

6/10 Okay

Heli, SD

Disliked: Property conditions & facilities, room comfort

Nice location

Nice location, but no hot water, very small entrance, noise frige, a lot a small restaurants near the hotel
Stayed 3 nights in Jan 2018

8/10 Good

Mike, Cost Rica

Liked: Staff & service, property conditions & facilities, room comfort

Great location, awesome staff.

The place is located right in the middle of everything, with restaurants close by. The room was quiet and clean. The staff was very helpful with my questions. Booking it on Expedia was half of what they charge if you just called for a reservation, so that was nice.
Stayed 1 night in Jan 2018

8/10 Good

Alberto

Liked: Cleanliness

Habitaciones sencillas pero cómodas.

El hotel cuenta con la ubicación excelente en el corazón de la colonia Roma. Las habitaciones sencillas pero cómodas y con muestras de cuidado . Una buen una buena opcion Aunque si planeas estar visitando la ciudad un poco desconectado de medios de transporte
Stayed 1 night in Jan 2018

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff

Very helpful and central location
Stayed 2 nights in Dec 2017

4/10 Poor

Itta, Calgary AB Canada

Disliked: Staff & service, room comfort

Dishonest concierge and uncomfortable beds.

Positives: Located in a nice kind of quiet neighbourhood, good restaurants and coffee shops around. Front desk staff nice and friendly. During my stay, they tried to help me the best they could. Street noise and light to a minimum. Cleanliness is ok, will clarify on my negatives. Doorbell entrance to this hotel adds to the safety provided. Stayed at the master suit, its spacious and has a separate small sitting, kitchenette area. There is a safe in the room. NEGATIVES The concierge personnel was a bit dishonest by going through our belongings, nothing was stolen only my perfume was used to try to disguise the smoke smell. we found some cigarette ashes in the sink which she forgot to clean after her/his smokes. We left a message for management of this hotel but never heard back. I would have been more generous if this was addressed, a simple apology would have been sufficient to overlook all other negatives and recommend or stay again at this hotel. showers are decent but has no decent ventilation so it fogs immediately, our room had one giant popped bubble form by water leak. Beds are very uncomfortable and pillows are really hard and thick. Not close to main attraction but accessible through taxi and is also close to subway station.
Stayed 7 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Hotel muy centrico

El hotel muy bien ubicado, el personal muy amable las habitaciones cómodas. Deficiencia en las instalaciones eléctricas pero el problema se soluciono de una manera rápida y conveniente.
Stayed 5 nights in Dec 2017