4/10 - 별로예요
Maria
가족 여행
2026년 3월 9일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We requested for an early check in and we understand that it was depending on availability. We opted to stay in their second floor dining room lobby because there were not much available seating in the front lobby. The front desk took my number and said they will call as soon as there is one available. 6 hours passed and was also past check out time, never got a call. I came down and there was an available room. I asked when they had rooms available, the guy said they were busy and never got the chance to check. When I came down there was no one there except for another person complaining. My husband even came down twice to follow up and he was told no room is still available. We were wiling to pay the extra charge for the early check in since we were exhausted from the trip and.just wanted to rest. We do understand that somet9’es it gets busy, but I wish they would have at least followed up whe the know we are waiting in the lobby for the availability. Another minor complaint was in the dining room, they didn’t have anyone that can speak English to answer questions.
Maria
2026년 3월에 1박 숙박함