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"Clean, lovely staff"

"Great location as a hub for Mid Wales and Shropshire visit. Historic hotel in the middle of Welshpool. "

"Very friendly and welcoming staff. Location is very good and breakfast is excellent. "

"Room was clean although it did smell of stale smoke. The food at the pub was good and on the whole staff were helpful."

"There were power cuts in the village which caused a multitude of problems for the staff but they went the extra mile and did everything they could to make all the guests as comfortable as possible. On that basis alone, we would highly recommend. "

"Not great. Cheap construction. Disappoints "

"Difficult to assess as visited in early March, so very much out of season. No hot food on premises. Swimming pool cool (heating issues) on the two occasions we tried, Steam room and jacuzzi were OK, Sauna was out of action. Pool Showers out of action on first visit. Enjoyed the 9 hole pitch and putt. Staff were friendly and helpful. Stayed in the Manor House (a one bedroom apartment), rooms were spacious but real mix of quality of furnishings. Plenty of hot water and ample heating. Outside areas looking in need of work (uneven paving slabs etc)."

"Thoroughly enjoyed my stay"

"Got to hotel only to be told by staff that the twin bedroom I had booked wasn't available and that they only had a double room for us. Had to complain to the manager to get them to change it. Shame as the room was clean tidy and had good facilities."