I reserved my room 1 week before, i get here and there is no hot water, i drove 5 hours and really wanted to shower. They offered no discount, i didnt have time to reserve another hotel, so i stayed, i didnt get a shower ubtil the next day. All day long i heard a washing machine. And to they are working somewhere and all i hear is load machines. The lady's that clean every morning they scream to each other not mad at each other but who wants to ear that when you have paid over 200.00 to rest.