It is such a pleasure to read your comments and that you enjoyed our facilities and services. Your review was immediately shared with all of our team to thank them for their professionalism end dedication to our guests. I am sorry you had an issue with your bag but was pleased to read that it was quickly resolved

Dear Yong-Sang. Thank you for sharing your feedback with us. I am pleased you had a pleasant experience and look forward to welcoming you back!

Dear Sungsoo, Thank you very much for your 10 out of 10 review! We look forward to welcoming you back next time your in Milano!

Dear Sung, Thank you for your 10 out of 10 feedback! I was pleased that you enjoyed our property and look forward to welcoming you back! The Management

Dear Oumlee, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back to our property and in our beautiful city. Best regards, Jessica Masulli Guest relation department

Dear Anonymous, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Pamela

Dear Jungmee, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly.. We hope to have the oppurtunity to welcoming you back in Rosa Grand Milano-Starhotels Collezione Best Regards

Dear Jiyeon, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards,

Dear Sang Kweon, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We are very happy to have contributed to making your stay in Milan a memorable one. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards,

Dear Guest, Thank you for reviewing us on Expedia. We really look forward to welcome you back again in our Starhotels Rosa Grand in the near future. With our best regards, Marialuisa Coniglione Guest relation department

Dear Yeji, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We are sorry to read about your experience which was not up to your expectations. We hope to have a chance to welcome you back, so that you can experience the hospitality standards we are renown for. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Serena Polettini Guest relation department

Dear Mr Jiyeon, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We are very happy to have contributed to making your stay in Milan a memorable one. We are looking forward to welcoming you back again in the heart of Milano. Best regards,

Dear Guest, Thank you so much for sharing your experience on Hotels.com. We hope to have the opportunity to welcome you back to Rosa Grand Milano - Starhotels Collezione in the near future. Best Regards,

Dear Kiryung, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. Best Regards,

Dear Mr Yong, Thank you so much for raiting us so highly Hotels.com. We hope to have the opportunity to welcome you back to Rosa Grand Milano - Starhotels Collezione in the near future.

Dear Jull, Thank you for reviewing us on Hotels.com. We really look forward to welcome you back again in our Starhotels Rosa Grand in the near future. With our best regards,

Dear Yeonsu, Thank you so much for taking time in sharing your experience at the Rosa Grand Milano - Starhotels Collezione on Hotels.com It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We are looking forward to welcoming you back again in the heart of Milan. With our best regards, Marialuisa Guest Relations

Dear Mr Hyoseo, Thank you so much for taking time in sharing your experience at the Rosa Grand Milano - Starhotels Collezione on Expedia. We are sorry if your last experience with us did not meet your expectations because of the room service charge. We would like to inform you that we are complaince with all the hotels with the same category regarding this point, we are sorry if you did not appreciate. We are looking forward to welcoming you back again in the heart of Milan. With our best regards,

Dear Guest, Thank you for sharing with us your experience at Rosa Grand Milano - Starhotels Collezione. Your comment make us really proud. We hope to see you once again! Best Regards, Jessica Masulli Guest Relation Department

Dear Seungbum, Greetings from the Starhotels Rosa Grand - Collezione. It is a pleasure to read your kind words, but most important for dedicating some of your personal time to us. We aspire to certain essential priorities, such as courteous staff aimed at customer satisfaction, and your words pay us back for our effort. Your thoughts will be conveyed to the Hotel Staff in a way of awarding such great service and dedication towards our guests. We hope that you will come to regard the Rosa Grand as your home in Milan. Sincerely yours, Marialuisa Guest Relation Department

Dear Guest, Thank you for sharing your experience on Expedia. We totally agree with you, our location is unbeatable, so convenient for our guests who want to explore Milan landmarks. Thank you for your nice words. We really hope to welcome you back in our Starhotels Rosa Grand soon. Sincerely, Denise Guest Relation

Dear Munju, Thank you for your comments about your last stay at Starhotels Rosa Grand. We are really happy that you enjoyed our pampered atmosphere and our location in the heart of the city. We looking forward to welcome you soon. Best Regards, Jessica - Guest Relation Department

Dear Guest, Thank you for your very kind feedback following your recent stay at the Rosa Grand Milano - Starhotels Collezione. We appreciate your positive comments on the quality of our facilities, service provided and our renovated rooms. We look forward to welcoming you back very soon! Sincerely, Jessica - Guest Relation Department

Dear Jungbin, Thank you so much for taking time in sharing your experience at the Rosa Grand Milano - Starhotels Collezione on Expedia. It is such a pleasure for us to read your review. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and make shopping. We are looking forward to welcoming you back soon in the heart of Milan. With our best regards, Jessica - Guest Relation Department

Dear young ju, First of all we would like to thank you for taking time to review the Rosa Grand Milano - Starhotels Collezione on Hotels.com. We are absolutely glad that you enjoyed all our hotel facilities. On the other side we are sincerely sorry if the service offered by thr front desk staff was not up to your expectations; we guarantee you take we will take actions in order to make your next stay a memorable one. Once again thank you for your feedback, we all look forward to welcoming you back in our property. Kindest regards, The Hotel Management

Dear young ju, First of all we would like to thank you for reviewing the Rosa Grand Milano - Starhotels Collezione on Hotels.com. It is a real pleasure for us to read that you appreciated our strategic location in the heart of Milan, just few steps from the Duomo cathedral and the shopping area. Once again thank you for your feedback, we all look forward to having you again as our valued guest in Starhotels. Best regards, The Hotel Management

Dear HAM SEUNG, Thank you for your very kind review following your recent stay at the Rosa Grand Milano, Starhotels Collezione. We hope you had a fabulous experience and thank you for your compliments on the quality of our facilities and professionalism of our Team. We appreciate you taking the time to share your feedback and look forward to welcoming you back very soon! Sincerely, The Hotel Management

Querida Laura,Es un placer leer tu comentario sobre nuestro hotel.Nos alegramos que haya tenido una excelente estancia con nosotros y esperamos verla pronto.

Dear Julio,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and we are glad you enjoyed it. All team hopes to welcome you back soon

Dear Lambros,We are sorry to read that you did not have a satisfactory experience in our property. We are in the process of a soft refurbishment to many hotel rooms, so we are sure upon your next visit you will find even better rooms.Please do not hesitate to contact us upon your next reservation in order to take even more care of you.

Dear Sait,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us and that you enjoyed especially our location and our comfortable rooms.We hope to welcome you back to the Rosa Grand in the near future.

Dear Mr. Abba Hay,thank you for taking time to leave us a great review!We are very happy to have contributed to making your stay in Milan a memorable one.We look forward to welcome you back!

Dear Ms. Dalia,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We are deeply sorry for the inconvenience occurred during check-in. We are glad that we were able to move you in a quiet and convenient room immediately.Rest assured that we took good note of your room preferences and we will do our best to assign you a room accordingly for your next stay Milan. We look forward to welcome you back!

Dear Mr. Hattan,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We look forward to welcome you back!

Dear Ms. Lyndie,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.It is a pleasure for me to read that even though you had an issue during check-in, which we are really sorry for, you enjoyed your stay with us and for this we do thank you wholeheartedly.We sincerely hope to welcome you back.

Dear Ms. Karen Loraine,thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. The Team and the Management at Rosa Grand Milano work hard to deliver an exceptional guest experience to make guests feel at home when staying with us. We all hope that you will get the chance to visit us again the next time you are in Milano.

Dear Mr. William,First of all, we would like to thank you for taking the time to write lovely words regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.Thank you for mentioning Maria Elisa, She is truly passionate about hospitality and creating special moments for our guests. Please know that I have already share your positive feedback with her, in recognition of her efforts.We are glad you enjoyed our unbeatable location, close to all the main attractions of Milan and convenient spot for our guests to explore the city and go shopping. We look forward to welcome you back!

Dear Ms. Carolina,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. Our guests usually enjoy our linens and towels, it saddens us to read their quality didn't meet your expectations. Rest assured that we have shared your comments to the relevant managers who appreciated your constructive feedback.We look forward to welcome you back!

Dear Ms. Arianne,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.It is really a pleasure for us to read that you had an excellent experience staying with us.We look forward to welcome you back!

Dear Mr. Luis,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We are glad you decided to stay with us to celebrate such a special occasion! It's a pleasure for us to read that you enjoyed your stay with us and that we made your birthday more special.We look forward to welcome you back.

Dear Noriko,Thank you for staying at the Rosa Grand and for taking the time to share your positive experience with us.We hope to welcome you back to the Rosa Grand in the near future.

Dear Karen,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us and that you enjoyed our central location.We look forward to welcome you back again soon.

Dear Ms. Mariana,thank you for taking time to write lovely words towards Rosa Grand Milano - Starhotels Collezione.We couldn't agree more with you, our location is PRIME, so close to all the main attractions of Milan.We work hard to deliver an exceptional guest experience, for that it is really a pleasure for us to read that you and your family enjoyed your one week stay with us.We look forward to welcome you back at Rosa Grand Milano - Starhotels Collezione.

Dear Li Ray,Thank you for taking the time to share your recent experience at Rosa Grand Milano.We are deeply sorry to acknowledge that the room assigned did not meet your expectations. We would like to inform you that we noted your preferences in order to always assign you the bedroom that more closely matches your own needs.We sincerely hope to have the chance to restore your faith in our hotel and have you as our guest again in the near future.

Dear Mr. Sergio,thank you for taking time to write wonderful words towards Rosa Grand Milano - Starhotels Collezione.We are glad to hear that you had a phenomenal stay with us.Rest assured that we have passed on your feedback regarding the internet to the concerned department so that issues like these will not be faced anymore.Looking forward to welcome you back!

Dear Ms. Caroline,thank you for taking time to leave us a review.It is a pleasure to read that you had a pleasant stay with us. We look forward on welcoming you back at Rosa Grand Milano - Starhotels Collezione.

Dear Ms. Giannina,thank you for giving us the perfect score!We are very happy to have contributed to making your stay in Milan a memorable one.We look forward on welcoming you back at Rosa Grand Milano - Starhotels Collezione.

Dear Mr. Luis,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.It's an honor for us to read that you would give us 6 stars! Thank you for mentioning our nice and efficient colleagues from the front desk, specially Alessandro. Please know that I have already share your positive feedback with them, in recognition of their efforts.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We also thank you for sharing your feedback regarding our “Sfizio” restaurant, which offers a wide selection of dishes for a full tasting journey, where our Chef’s cuisine meets the Italian traditions combining them with contemporary touches.

Dear Alessia,thank you for taking the time to leave us a good review! We are very happy to have contributed to making your stay in Milan a memorable one.We look forward to welcoming you back.Best regards,