Mill Valley, California hotel rooms at the Fairmont

"Need new mattress "

"All front desk employees were very rude, unpleasant, and were unhappy to see the guest. They were not cooperative at all and not willing to answer any questions we had or the other guests. However the property was clean and beautiful, the restaurant and cleaning staff was very professional, respectful, and helpful. "

"Breakfast is really good "

"Did not eat at the hotel nor did I have a car while staying. "

"Very lovely staff! Great location - walkable to some great restaurants. Charming hotel. "

"The hotel was very well taken care of. The rooms were clean and nice, the bed was on the firm side. For being a very old building everything about it was good! The surrounding area was different, easy to get to the Baseball park if you ride the subway train "

"Positive remarks: easy on-site parking for reasonable price, cool decorative elements in lobby and vintage furniture. The front desk staff and cleaning staff were nice. Negative remarks: the elevator was super scary and has not been inspected or certified by the city in 10+ years, broken buttons, rickety sounds, we mostly took the stairs. The bed linens seemed very old, just a sheet and paper-thin comforter. The photos online make the place look fancy, and it probably was 40 years ago, but it is now quite worn and shabby. "

"Ac is okay, pillow was given 3, but rather soft. Overall good location, good and decent hotel, but whenever nearby room door is closed, the air will make a loud sound to my door too. So when chambermaid is cleaning up rooms around mine, it will be endless slamming sound on my door too. "

"Perfect location, vibrant hotel! Plenty of open space to work and mingle. This is our third stay at Zephyr, love it!"