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Reviews of Comfort Inn & Suites NW Milwaukee

2.5 out of 5
Comfort Inn & Suites NW Milwaukee
W177n9675 Riversbend Ln, Village of Germantown, WI

Reviews

8.4

Very Good

Rating 10 - Excellent. 272 out of 572 reviews" "
Rating 8 - Good. 182 out of 572 reviews" "
Rating 6 - Okay. 75 out of 572 reviews" "
Rating 4 - Poor. 31 out of 572 reviews" "
Rating 2 - Terrible. 12 out of 572 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great the staff was friendly and helpful the accommodations and everything we needed
Stayed 1 night in Apr 2024

10/10 Excellent

Nina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the staffs are welcoming, polite, and helpfulness during my stay. The whole environment is clean and pleasant to stay in. My family and I will definitely stay at this inn again.
Stayed 2 nights in Apr 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very convenient. Close to restaurants and shopping areas.
Stayed 2 nights in Apr 2024

10/10 Excellent

James R

Stayed 2 nights in Apr 2024

10/10 Excellent

Timothy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly! The hotel was conveniently located within walking distance to restaurants and shopping. Our king bed wasn’t the most comfortable but the room was clean.
Stayed 2 nights in Apr 2024

8/10 Good

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
East to get into, didn’t feel crowed once I was inside of the property
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2024

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice in every way. Pleasant and peaceful.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer, Darien

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything aboutthis property. Pool, hot tub and breakfast ver good. Large rooms and comfortable beds.
Stayed 2 nights in Apr 2024

8/10 Good

April

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for price point, updated rooms, good breakfast. Unfortunately the pool closes at 9pm and was very cold & the hot tub not very hot. This could be easily remedied.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice
Stayed 1 night in Feb 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
This is always reasonably priced, nice room, comfy bed. Hot and cold items for breakfast. Great staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, well run property!
Stayed 3 nights in Mar 2024

10/10 Excellent

James R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the Comfort Inn & Suites are Oh so helpful should you need help, and very friendly
Stayed 1 night in Apr 2024

6/10 Okay

Brian

Traveled with family
Disliked: Staff & service, property conditions & facilities
The pool and hot tub were significatly over chlorinated. We went in very briefly. Less than a day later all my kids developed a chlorine rash.
Stayed 1 night in Mar 2024

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly well run property.
Stayed 6 nights in Mar 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room, and building all were very nice however, the breakfast was lacking in verity and freshness.
Stayed 4 nights in Mar 2024

8/10 Good

Angela

Stayed 4 nights in Mar 2024

10/10 Excellent

Marlo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no complaints wonderful stay too all friends and family recommend this place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Barquise

Stayed 1 night in Mar 2024

10/10 Excellent

doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were nice and warm. Had a great time.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area! Very nice staff! Would highly recommend!
Stayed 2 nights in Mar 2024

2/10 Terrible

Jeanetta

Stayed 5 nights in Mar 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
This is my favorite place to stay when I’m visiting friends and family in the area. It’s always a low price, and you get nice and comfortable beds, spacious room with desk, microwave, refrigerator, and coffee maker. There is an extra sitting chair. They offer breakfast with hot and cold items.
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
not sure what was specifically unique but the breakfast selection was very good! Comfortable rooms/beds.
Stayed 1 night in Feb 2024

10/10 Excellent

Sharrie

Liked: Staff & service, property conditions & facilities
Clean, great atmosphere and wonderful pillows
Stayed 2 nights in Feb 2024

10/10 Excellent

James R

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a new facility. Presentation and amenities were stellar.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. It was clean and roomy. The staff was extremely helpful and very friendly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Imani

Stayed 1 night in Jan 2024

6/10 Okay

Crystal

Liked: Cleanliness, staff & service
Disappointing
The lobby was neat and clean. Staff was friendly upon entering the hotel lobby. But......Absolutely could not rest well at all!!! Doors slamming in the middle of the night. Guest talking loud, playing music loudly at 2&3am. Microwave had food from previous guest.
Stayed 1 night in Jan 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy staying here because it’s very reasonably priced. The staff is always so nice. The rooms are spacious with all the comforts of home. Great bed and pillows. Breakfast is included, and they have hot and cold items.
Stayed 2 nights in Jan 2024

10/10 Excellent

Shardae

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, my family and I enjoyed every bit. I'll definitely be safe here again soon.
Stayed 1 night in Dec 2023

10/10 Excellent

Bernetta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Laurie

Stayed 4 nights in Dec 2023

10/10 Excellent

Nancy

Traveled with family and small children
Stayed 1 night in Dec 2023

6/10 Okay

Danielle

Traveled with family
Liked: Cleanliness, staff & service
The photos on the site for a standard room included pictures of the suite. There is very little storage in the rooms.
Stayed 2 nights in Dec 2023

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reservation was for 3 adults. I had to ask for third set towels. Otherwise all accomodations were fine.
Stayed 2 nights in Dec 2023

8/10 Good

DEBRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, the room, the breakfast, employees were friendly. Pool was a bit cold but the kids didn’t mind. And the jets didn’t work in the hot tub but that was warm. There is some issues with the charges on my card. Hopefully everything will correct itself after the long holiday otherwise I’ll have to call the hotel to have it fixed. All in all it was a great trip and if I’m in that area again I’ll stay here if room is available.
Stayed 2 nights in Dec 2023

10/10 Excellent

Bryan

Stayed 2 nights in Dec 2023

6/10 Okay

Claudia

Stayed 1 night in Dec 2023

6/10 Okay

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Veryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very good breakfast. Elevator broken. People trapped inside.
Stayed 4 nights in Nov 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the money. I’ve stayed here several times.
Stayed 2 nights in Dec 2023