Verified
10/10 Excellent
Christopher
Oct 29, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christopher
Stayed 8 nights in Oct 2024
Schloss Mittersill Hotel
Choose dates to view prices
Photo gallery for Schloss Mittersill Hotel
Luxury
4.5 star property
9.6
Exceptional
Castle retreat in Hohe Tauern
Perched high above town, the historic castle hotel frames breathtaking mountain panoramas from its elegant dining terrace. Guests can explore nearby trails before enjoying the sauna. Charming staff shares fascinating tales of the castle's storied past during tours.
Popular amenities
- Pool
- Spa
- Pet friendly
- Parking included
- Free WiFi
The current price is ₩414,159
₩414,159
₩464,375 total
includes taxes & fees
Jun 14 - Jun 15
Room options
Check availability for these dates
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Superior Double Room, Balcony
Superior Double Room, Balcony
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- Mountain view
- 35 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
- Free WiFi
View all photos for Design Double Room (Jagd)
Design Double Room (Jagd)
- Mountain view
- 35 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Honeymoon Suite, Fireplace, Mountain View
Honeymoon Suite, Fireplace, Mountain View
- Mountain view
- 60 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
- Free WiFi
View all photos for Panoramic Studio Suite, Terrace, Mountain View
Panoramic Studio Suite, Terrace, Mountain View
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Mountain view
- 47 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
- Free WiFi
View all photos for Deluxe Double Room
Deluxe Double Room
9.29.2 out of 10
Wonderful
5 reviews
(5 reviews)
- Mountain view
- 35 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Suite
Deluxe Suite
- Mountain view
- 58 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
- Free WiFi
View all photos for Luxury Studio Suite, Bathtub, Mountain View
Luxury Studio Suite, Bathtub, Mountain View
- Mountain view
- 60 sq m
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
- Free WiFi
View all photos for Premier Studio Suite, Terrace, Mountain View
Premier Studio Suite, Terrace, Mountain View
- Mountain view
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
- Free WiFi
View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms
Family Suite, 2 Bedrooms, 2 Bathrooms
- Mountain view
- 58 sq m
- 2 bedrooms
- Sleeps 4
- 2 Queen Beds
- Free WiFi
View all photos for Grand Suite, Terrace, Mountain View
Grand Suite, Terrace, Mountain View
- Mountain view
- 58 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
- Free WiFi
View all photos for Superior Suite, Balcony, Mountain View
Superior Suite, Balcony, Mountain View
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Mountain view
- 58 sq m
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 1 Double Bed
- Free WiFi
View all photos for Family Duplex, 2 Bedrooms, 2 Bathrooms
Family Duplex, 2 Bedrooms, 2 Bathrooms
- Mountain view
- 60 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
- Free WiFi
View all photos for Junior Studio Suite, Patio, Mountain View
Junior Studio Suite, Patio, Mountain View
- Mountain view
- 60 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
- Free WiFi
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About the neighborhood
Located in Mittersill, Schloss Mittersill Hotel is in a rural area and near a train station. Resterhoehe Cable Car is a notable landmark, and some of the area's activities can be experienced at Hahnenkamm Ski Area and Reiterkogel Cable Car. National Park Worlds Hohe Tauern and Kitzsteinhorn/Maiskogel – Kaprun Ski Resort are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Visit our Mittersill travel guide
Thalbach 1, Mittersill, Salzburg, 5730
What's nearby
Hohe Tauern National Park17 min drive - 15.6 km
Hahnenkamm Ski Area26 min drive - 27.3 km
Kitzsteinhorn/Maiskogel – Kaprun Ski Resort26 min drive - 29.2 km- Mittersill Station14 min walk - 1.2 km
- National Park Worlds Hohe Tauern3 min drive - 2.5 km
Getting around
- Neukirchen am Grossvenediger Station21 min drive
- W.A. Mozart Airport (SZG)99 min drive
Restaurants
- Gasthof Schweizerhaus3 min drive
- Hanglalm42 min drive
- Sonnalm40 min drive
- Pinzgablick57 min drive
- Rauchkuchl5 min drive
About this property
Schloss Mittersill Hotel
Luxury hotel near National Park Worlds Hohe Tauern
Located close to Resterhoehe Cable Car, Schloss Mittersill Hotel provides a free breakfast buffet, a golf course, and a terrace. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Indulge in a facial, a body scrub, and a body treatment at the onsite spa. The on-site restaurant, Schloss Restaurant, offers breakfast, dinner, light fare, and al fresco dining. Enjoy the gym, as well as activities like hiking/biking. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks include:
- An outdoor pool along with pool umbrellas
- Free self parking, plus valet parking (surcharge)
- Bike rentals, an electric car charging station, and bicycle tour information
- Luggage storage, 3 meeting rooms, and an elevator
Room features
All 54 individually furnished rooms boast perks such as premium bedding and pillow menus, as well as amenities like free WiFi and safes.
More amenities include:
- Heated floors, children's robes, and free toiletries
- Flat-screen TVs with satellite channels and DVD players
- Wardrobes/closets, heating, and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Height restrictions apply for onsite parking
- Free ski shuttle
- Free uncovered self parking on site
- Valet parking on site (EUR 14 per day)
- Onsite parking includes off-street options
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining
- Private picnics
- Snack bar/deli
Restaurants on site
- Lounge Bar
- Schloss Cafe
- Schloss Restaurant
Things to do
- 18-hole golf course
- Arcade/game room
- Bicycle cleaning area
- Bicycle rentals
- Bicycle tours
- Full-service spa
- Golf carts
- Golf clubhouse
- Golf driving range
- Gym
- Hiking/biking trails
- Library
- Mountain biking
- Outdoor pool
- Pro golf lessons
- Pro golf shop
- Sauna
- Ski passes
- Ski storage
- Steam room
Family friendly
- Arcade/game room
- DVD player
- Laundry facilities
- Outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Laundry facilities
- Limited-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
- Multilingual staff
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- 3 meeting rooms
Outdoors
- Garden
- In the mountains
- Picnic area
- Pool umbrellas
- Terrace
Full-service spa
- 2 treatment rooms
- Body scrubs
- Facials
- Massage
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Handrails in stairways
- Stair-free path to entrance
- Well-lit path to entrance
More
- 1 building
- 4 floors
- Banquet hall
- Built in 1150
- Electric bike charging
- Smoking not allowed
Room amenities
Bedroom
- Blackout drapes
- Hypo-allergenic bedding
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Children's robes
- Free toiletries
- Hair dryer
- Heated bathroom floor
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- DVD player
- Flat-screen TV with satellite channels
Food and drink
- Champagne service
- Limited room service
- Minibar
More
- Connecting rooms available
- Desk
- Heating
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 3 to November 27:
- One of the dining venues
- One of the swimming pools
- Bar/Lounge
- Fitness facilities
- Golf course
- Laundry facilities
- Meeting facilities
- Parking area
- Sauna
- Spa
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.
- Tourism fee: EUR 0.50 per person, per night A tourism fee is imposed by the city and collected at the property. The fee is EUR 0.05 for the first bedroom per night, and increases by EUR 0.05 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
- Valet parking fee: EUR 14 per day
- Pet fee: EUR 40 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: EUR 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 50613-000563-2020
We should mention
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Frequently asked questions
Does Schloss Mittersill Hotel have a pool?
Yes, this property has an outdoor pool. One of the pools is closed seasonally each year from November 3 to November 27.
How much does it cost to stay at Schloss Mittersill Hotel?
As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Schloss Mittersill Hotel on Jun 14, 2026 start from ₩414,159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Schloss Mittersill Hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Schloss Mittersill Hotel?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Schloss Mittersill Hotel?
Check-out is at 11:00 AM. Late check-out is available for a fee.
Where is Schloss Mittersill Hotel located?
Located near the slopes, this Mittersill hotel is in the mountains, within 6 mi (10 km) of National Park Worlds Hohe Tauern and Resterhoehe Cable Car, and close to winter sports such as cross-country skiing and skiing lessons. Hahnenkamm Ski Area and Reiterkogel Cable Car are also within 32 mi (52 km).
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Reviews
Schloss Mittersill Hotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.0
Location
9.4
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 51 out of 65 reviews
10 - Excellent
51
Rating 8 - Good. 12 out of 65 reviews
8 - Good
12
Rating 6 - Okay. 0 out of 65 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 65 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 65 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
John
Sep 19, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Wonderful stay at the Schloss! Rooms are very clean with a ton of character. Parking was easy. Staff was very helpful. We loved the spa area with the sauna and pool. And we had two excellent breakfasts and two excellent dinners at their on site restaurant. Not to be missed!
John
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Federico
Dec 11, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing, definitely recommended!
Lovely location, the Castle is beautiful, great service and lovely food. 30 minutes from Kitzbühel and surrounded by beautiful mountains. Definitely recommended!
Federico
Stayed 2 nights in Dec 2023
Verified
10/10 Excellent
Keith
Jun 23, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schloss Mittersill is a dramatic property with an interesting history. The views from high on the hill are fantastic. The staff was terrific and even provided my wife an I a private terrace dining room with 360 degree views of the mountains for our anniversary celebration.
Keith
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
Marc
Aug 13, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel situated above the town to provide you with an oasis from the world. Great historic property with old world charm meeting modern comfort. The staff was amazing, the facilities were great. Only note to US guests, the rooms can get a bit hot in August, but we’d stay again!
Marc
Stayed 1 night in Aug 2024
Verified
10/10 Excellent
Robin
Jun 20, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Oh my, it is gorgeous! We absolutely loved it. Tasteful, quiet, and a wonderful location with charming staff.
Robin
Stayed 4 nights in Jun 2024
Verified
10/10 Excellent
Deborah
Jun 25, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four spent two nights here in May. What a magical place, the setting is perfect for recharging. There is adventure to be found for sure, however after a busy week exploring Austria on our way to Italy, we simply enjoyed the beauty of the mountains and relaxing with a book. Our suite had a balcony with incredible views of the mountains and the staff were very helpful and friendly. Loved our stay!
Deborah
Stayed 2 nights in May 2024
Verified
10/10 Excellent
Luba
Jul 30, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very clean and convenient room and its faciities. Nice pool. A lot of spots to relax inside the hotel.
Rooms with balkony at 3rd floor are not air conditioned. At hot days ask for ventilator.
Luba
Stayed 3 nights in Jul 2024
Verified
10/10 Excellent
Paul
Aug 8, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the castle. The history, view, location to evertything, food menus, staff. The stay was just perfect.
Paul
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
Danielle
Oct 15, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most impressive hotel and staff
Danielle
Stayed 1 night in Oct 2023
Verified
8/10 Good
Cara
May 14, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was truly so warm, friendly and helpful. Our goal for our stay was to relax and fully unplug, and we did so. We enjoyed days of quiet relaxation with spectacular views of the mountains and valley that started with a wonderful breakfast. The evening meals in the restaurant were delicious. The restaurant staff both in the morning and the evening were an absolute delight.
Our biggest challenge was probably most due to our inability to understand German. There were details that we didn't find out or understand until later in our planning of our trip. Life was simplified once we came to find out that they would gladly meet us at the Mittersill train station, and that they would have even picked us up at the Zell am See train station for a charge. We wished that we would have found those details earlier in our trip planning days.
Cara
Stayed 4 nights in May 2026
Verified
10/10 Excellent
Erin Grace
Jul 30, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the mittersill castle hotel. Upon arrival, we were welcomed with a drink in the Schlosshof. We were shown to our room, which was beautiful. So spacious with a gorgeous view. We booked the half pension for the first night, and the food was delicious. The second night we ate from the menu al a crate. Once again, delicious. We went to the spa everyday, and were very impressed with the sauna. Breakfast was very filling with excellent service. The location of the castle within the Hohe Tauern national park was great for hiking. We will definitely be back soon!
Erin Grace
Stayed 3 nights in Jul 2022
Verified
10/10 Excellent
Pedro
Feb 28, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many turns to get to the room. Hard to understand
Pedro
Stayed 2 nights in Feb 2025
Verified
10/10 Excellent
Horst
Aug 20, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urlaub wie man ihn sich wünscht
Es war ein sehr schöner Urlaub in einen herrlichen alten Schloss mit einem schönen Park. Das Personal ist sehr nett und hilfsbereit. Sehr schön gelegen, Essen sehr gut.
Horst
Stayed 4 nights in Jun 2025
Verified
10/10 Excellent
Rainer
Aug 19, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Alles okay, uns hat es wieder gut gefallen, kommen gerne wieder. RF
Rainer
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
Rainer
Aug 18, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten drei Erlebnisreiche Tage und sind rundum zufrieden abgereist. Gerne bald wieder …..
Rainer
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
Yuri
Jun 1, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel...unforgettable stay at the Alps
Amazing hotel...once in a life time you deserve it!
Beautiful location, view and site. We got a beatuful suíte ( Gina Lolobrigida!!).
Place full of charm and story... Very romantic.
A great and friendly staff. An special recognition to Alexandro, who was very kind of making a tour explaining the story of The Schloss...
Yuri
Stayed 2 nights in May 2022
Verified
10/10 Excellent
Cathy
Oct 7, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than a 10!!!!
This is totally worth going to stay for at least a few days!!! An amazing stay, loved everything about it!!!!
Cathy
Stayed 2 nights in Oct 2021
Verified
10/10 Excellent
J L
Sep 19, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach top
Nur schon das Wienerschnitzel ist eine Reise wert!!! Leider war unser Aufenthalt zu kurz, um uns mehr verwöhnen zu lassen. Zimmer top. Garage top. Frühstück top.
J L
Stayed 1 night in Sep 2020
Verified
10/10 Excellent
Verified traveler
Aug 2, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Unterkunft mit entspannter Atmosphäre und tollem Ausblick.
Verified traveler
Stayed 2 nights in Jul 2020
Verified
10/10 Excellent
Barbara
Jul 12, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Außergewöhnlich in allen Kriterien
Die perfekte Verbindung zwischen historischem Ambiente und geschmackvollem Zeitgeist, kombiniert mit einem außergewöhnlichem Service und einer tollen Lage machte diesen Aufenthalt zu einem wirklich außergewöhnlichen Erlebnis!
Barbara
Stayed 3 nights in Jul 2020
Verified
8/10 Good
Josh
Sep 3, 2019
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely views - service could be improved.
Lovely hotel, great spa, stunning views, but the layout (which can't be helped) is a bit odd and as such there wasn't much of a warm welcome when checking in or sign of any staff throughout my stay - which was a real shame.
Josh
Stayed 1 night in Aug 2019
Verified
8/10 Good
Verified traveler
Aug 18, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der TV-Empfang auf Zimmer 307 war nicht gut. Viele Programme waren gestört.
Verified traveler
Stayed 2 nights in Aug 2019
Verified
8/10 Good
Verified traveler
Jul 4, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박 후기
하필 비가 엄청 오던 날에 늦게 체크인을 하고 다음 날 체크아웃을 하게 돼서 호텔을 제대로 둘러보진 못했는데... 호텔을 소개하는 사진들처럼 호텔 자체는 경관도 시설도 좋았던 것 같습니다. 다만, 다른 슐로스호텔에서는 그렇지 않았는데, 이 곳은 좀 더 오래된 성을 개조해서 호텔로 만들어서 그런건지.. 아니면 비가 많이 와서 그런건지.. 객실이나 로비 등이 좀 낡고 눅눅하고 꿉꿉한 느낌은 있었습니다. 그리고... 이렇게 생각하고 싶지는 않지만... 체크인을 늦게 해서 그런거겠지만... 유인럽이나 미인국이 아닌 여객행이 묵는 경우에는 왠지 뷰가 좋않지은 방을 주는 듯한 느낌이...
1박을 한 거라서 딱히 상세한 후기를 하기에는 뭣하지만.. 암튼 슐로스는 다 좋은 것 같아요. ^^
Verified traveler
Stayed 1 night in May 2019
Verified
2/10 Terrible
ANASTASIOS
Jan 8, 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Hotel overbooked and cancelled our reservation on our way there.after several calls they reserved another hotel but not at our standards. You are in danger to spend the night outside if you trust them. Hotels.com was promising a guaranted reservation,but did not
ANASTASIOS
Stayed 1 night in Dec 2018