Montebello, Los Angeles hotel rooms at the Benchmark

"Housekeeping was on point everyday!"

"Staff was very polite "

"Clean rooms, awesome staff, very attentive"

"We had a great stay! The room with the bunk beds was perfect for the kids and made traveling as a family so easy. The hotel is modern, clean, and beautifully designed, and the staff were friendly and welcoming. Great location and overall a wonderful experience, we’d definitely stay here again."

"I had a good experience here"

"First time staying at citizenM and I absolutely love it. Smart, functional design and a super cozy room. Everything is so well thought out. Would stay again for sure. "

"Staff were all kind and accommodating for my family of 10 during the holidays. "

"Historical and dated a bit but beautiful and good location downtown. Great staff. Bathroom is small and windows are old style so they do not seal out noise"

"The suite was great size, clean , nice views and comfortable. The pillows much too soft though. Drinks and food good. Amazing time at floor 34 revolving bar. The service throughout hotel was subpar. With the exception of valet dept, every single other employee we encountered in any area were surprisingly unfriendly and not helpful - front desk, bars, restaurant… it’s like everyone there hates their job or something. Definitely expected a better level of service from a hotel of this stature."