Reception

Reviews of Monterey Bay Lodge

2.5 out of 5
Monterey Bay Lodge
55 Camino Aguajito, Monterey, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1000 reviews" "
Rating 8 - Good. 343 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Great value for my night stay driving through Monterey.
Stayed 1 night in May 2024
Response from vinny on May 17, 2024
thank you for your kind review.

2/10 Terrible

Ivette

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was nothing like the pictures pool was broken down and the view wasn’t really all that great
Response from Emi -Guest Experience Team on May 6, 2024
Thank you very much for staying with us. Monterey Bay Lodge is a quintessential lodge with its own charm and uniqueness. Our price is very reasonable, and our repeat guests keep coming back for its cozy, inviting, and relaxing atmosphere. We have emailed you regarding our pool and jacuzzi renovation. Reopening date is 06/01/24. We are truly sorry that our hotel did not meet your expectations. We hope that you will find a place that is most suitable for you in the near future.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and basic. Good overall value.
Stayed 1 night in May 2024
Response from MBL staff and management on May 6, 2024
Hello and thank you for taking a few minutes to write about your stay at the MBL. We hope you had a pleasant visit to Monterey.

6/10 Okay

Mike

Stayed 1 night in Feb 2024
Response from Emi -Guest Experience Team on May 19, 2024
Thank you for staying with us. We appreciate your business.

6/10 Okay

Anil, Fremont

Traveled with partner
Liked: Cleanliness, staff & service
Room was clean and decent. Property details said Heated Pool, but somewhere in fine print that I only saw later was a stmt that Pool is closed. There was a cheaper property avail w/ a pool, but not heated, so I jad picked this one. Pricy for what is offered with no heated pool.
Stayed 1 night in Apr 2024
Response from Emi -Guest Experience Team on Apr 28, 2024
Thank you for staying with us and writing us a review. As for the pool closure, on 04/27/24, when you made the same-day reservation, we sent you an email regarding the unavailability of the pool and the hot tub. We also understand that you may not have read the email and what we suggest for future reference is to, before making your reservation, call the hotel directly with all of your requests and inquiries. This way, there will be no mistakes or delays in our responses and you may avoid misunderstanding. Your patronage is greatly appreciated, and we hope that you will find an accommodation that works out for you and your travel partners.

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the park across the street. I felt very safe walking around the park and watching the water birds. I also liked that the hotel was 1/2 block away from the bike/walking path along the beach. I felt safe walking along this path even when it was getting dark.
Stayed 1 night in Apr 2024
Response from Emi -Guest Experience Team on Apr 23, 2024
Thank you very much for staying with us and giving us 5 out of 5 rating! We truly appreciate your patronage and very pleased to learn that you enjoyed your stay with us. We are indeed blessed with our location. All the major and minor attractions and restaurants within walking distance, and it is safe to walk even at night time. We as front office associates at Monterey Bay Lodge, strive to maintain our lodge a pleasant, relaxing, and comfortable getaway for all of our guests. If you ever plan a trip to the Monterey area, please consider staying with us again.

8/10 Good

Kristi

Traveled with family
Liked: Cleanliness, staff & service
The room was perfect for our needs, nothing remarkable but affordable and convenient.
Stayed 2 nights in Feb 2024
Response from Emi -Guest Experience Team on Apr 14, 2024
Thank you for staying with us and leaving us a kind review. Our lodge is undergoing pool, jacuzzi, and room renovations, and we are pleased to learn that you had a good stay with us regardless of the renovation. As we transit from a slower season to a busier season, we upgrade our facility and increase our amenities to accommodate our guests' needs so that more and more people will stay with us, and receive a good impression of our lodge. We hope that once our renovation is completed, and if you ever plan a visit to the Monterey area, you will consider staying with us again. Until then, please have a wonderful rest of the year!

8/10 Good

Saideh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Emi -Guest Experience Team on Apr 14, 2024
Thank you very much for staying with us, and giving us a kind rating!We are pleased to learn that your stay was a good one. We as the front desk, strive daily to make our lodge a relaxing, pleasant, and enjoyable getaway for all of our guests. As you may have noticed, we are undergoing renovation for some guest rooms, pool, and jacuzzi so that we may upgrade the facility and increase our amenities. Should you have another opportunity to visit the Monterey area in the future, please consider staying with us once again. We would love to better serve you.

2/10 Terrible

Cecilia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Emi -Guest Experience Team on Apr 7, 2024
Thank you for your rating. As we are going through renovation, there are times when we are unable to meet your expectations despite the fact that we strive to exceed out guests' expectations daily. We are truly sorry that your stay was not up to par, and that there was no hot water on the date of check-out. We have compensated more than half of your room rate, and if that was not sufficient, we do apologize since we believed that no one stays at any hotels or motels in the Monterey county for 50 no matter what the circumstance may be. Full refund may have been more appropriate for you, however, because the issue of no hot water was resolved after a while, the compensation was mainly for the inconvenience we have caused you. We could have also arranged a late check-out, but again, this is up to your schedule as well, so we thought room rate adjustment was the most appropriate. Once again, thank you for staying with us.

10/10 Excellent

Carolyn

Stayed 1 night in Apr 2024
Response from Emi -Guest Experience Team on Apr 23, 2024
Thank you very much for staying with us and giving us a 5 out of 5 rating despite the pool and hot tub closure. We truly appreciate your patronage and your generosity. We continuously strive to exceed the expectations of our guests so that Monterey Bay Lodge will be a pleasant, relaxing, and comfortable getaway for everyone. Our renovation will be completed by the end of May. Should you plan a trip to the Monterey area in the future, please consider staying with us again. We would love to have you back!

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Vinny on Mar 26, 2024
Hello and thank you for staying with us while visiting Monterey. we are happy that your stay went well and hopefully if you were to revisit Monterey, you will decide to stay with us again.

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Would stay again
Stayed 2 nights in Mar 2024
Response from Emi -Guest Experience Team on Mar 11, 2024
Thank you for staying with us, and thank you very much for giving us 5 out of 5 rating! We are pleased to learn that your stay was enjoyable. We are currently going through a pool and hot tub as well as a guest room renovation. We are continuously striving to make the guest experience a better one. We hope that if you were to visit the Monterey area, you would consider staying with us again in the near future.

6/10 Okay

Jetan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property amenities were under renovation including pool n dining room. Outdoor furniture n fire pits not in good conditions. Location was great and staff helpful.
Stayed 3 nights in Mar 2024
Response from Emi -Guest Experience Team on Mar 12, 2024
Thank you for your review. Your review is very important to us, and therefore, it will be shared with all of our front-office associates as well as our management team. Right now is considered a slow season for the hotel industry, therefore, we have decided to renovate the pool, hot tub, and guest rooms to make Monterey Bay Lodge a better getaway. We truly apologize for the unavailability of firepits, pool, and jacuzzi. We hope that if you plan a trip to the Monterey area, you will consider staying with us again. We would love to host you once again in the near future.

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the center of the town, and the stuff helped with the questions that we had.
Stayed 1 night in Feb 2024
Response from Emi -Guest Experience Team on Mar 5, 2024
Thank you for your kind review and nice comment about our staff. We hope your stay was pleasant, relaxing, and enjoyable. Our front office associates as well as our housekeeping staff continuously strive to make Monterey Bay Lodge a better place for all of our guests. Should you have an opportunity to visit the Monterey area once again in the future, please consider staying with us again. We truly wish you a wonderful rest of the year!

8/10 Good

Justus

Liked: Staff & service
Disliked: Property conditions & facilities
This is a sweet little hotel that looks better in the photos than in the light of day. Nothing bad or wrong, just small and a little dingy. Not close to much, but a short drive into Monterey proper. Staff and service were good - very friendly and helpful.
Stayed 1 night in Feb 2024
Response from Emi -Guest Experience Team on Mar 5, 2024
Thank you very much for your kind words about our front office associates, and a good review. As we transition from the old management to a new one and renovate not only the pool and jacuzzi but also in the process of renovating our rooms, we continuously strive to make Monterey Bay Lodge a better accommodation for all of our guests. We truly hope that next time you plan a trip to the Monterey area, you consider staying with us again.

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft beds
Stayed 1 night in Feb 2024
Response from Vincenza on Feb 29, 2024
Thank you for taking the time to rate your stay with us. We hope if you were to visit Monterey again, that you will consider to stay with us again. Vince- The Monterey Bay Lodge Experience Team

10/10 Excellent

HINDA

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable bed. Clean room. Good size. Fridge and microwave. Would definitely return.
Stayed 2 nights in Feb 2024
Response from Emi -Guest Experience Team on Feb 28, 2024
Thank you very much for your kind review. We are pleased to learn that you have enjoyed your stay with us. We continuously strive to improve our hotel, amenities, as well as our customer service skills to meet the expectations of all of our guests. We hope you would come stay with us once again, should you plan a trip to the Monterey area in the near future.

10/10 Excellent

Von Karlo

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Emi -Guest Experience Team on Feb 28, 2024
Thank you for staying with us, and thank you very much for such a high 10 out of 10 rating! We are pleased to learn that you have enjoyed your stay with us. In the future, should you plan a trip to the Monterey area, please stay with us again. We look forward to hosting your stay once again.

10/10 Excellent

Jillian, Sacramento

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the beach, close to restaurants and the aquarium! Parking was super convenient. Cute courtyard with seating too! We'll definitely be back!
Stayed 1 night in Feb 2024
Response from Emi -Guest Experience Team on Feb 26, 2024
Thank you very much for staying with us and giving us a kind review. We are pleased to learn that you enjoyed your stay with us. We continuously strive to meet the expectations of all of our guests by working on the areas where we need improvement. Your review reassures us that we are making a difference. We look forward to welcoming you here at Monterey Bay Lodge in the near future. Until then, please have a wonderful year ahead.

6/10 Okay

AMY, West Covina

Disliked: Property conditions & facilities
Very noisy neighbors, wall and floors are too thin. Hear all the walking and banging noise from top floor and neighboring room.
Response from Emi -Guest Experience Team on Feb 27, 2024
Thank you very much for staying with us and writing a review. We are truly sorry that your stay with us did not go so well due to the loud noises from the surroundings. We would have liked for you to report the problem to the front desk. For future reference, please reach out to the front desk for any issues big or small. We are here 24 hours a day, 7 days a week to make sure that we provide satisfactory services to all of our guests. We hope you would give us an opportunity to service you once again in the near future.

8/10 Good

Alie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed and will be back
Our 2nd trip to this hotel and we will probably be back. Close to the beach and the wharf. Super comfy bed and pillows. Friendly staff. Pool and hot tub were under repair, but the hotel let us know ahead of time. One of the fire pits stopped working while we were there, staff did their best to fix. Really liked the sugars and creamers for the coffee service instead of those wasteful packets. 3 suggestions, get rid of the individual shampoo bottles to be more eco friendly, refill coffee and creamers daily, and be sure to clean behind the bathroom door…
Stayed 2 nights in Feb 2024
Response from Emi -Guest Experience Team on Feb 25, 2024
Thank you very much for your review.We are pleased to learn that you have enjoyed your stay with us. At the same time, we truly appreciate your suggestions, and your feedback will be shared with all of our front office staff as well as our management team. We continuously strive to meet the expectations of all of our guests, and your review helps us in strengthening our weak areas, and also reassures us on the areas that are up to par. We all look forward to welcoming you back here at Monterey Bay Lodge. Until then, please have a wonderful year ahead.

6/10 Okay

AMY, West Covina

Traveled with partner
Liked: Cleanliness
Too much noise from neighboring room constantly (upstairs constantly have banging loud stepping noise). Lighting of the room was weak.
Stayed 2 nights in Feb 2024
Response from Emi -Guest Experience Team on Feb 24, 2024
Thank you very much for staying with us, and writing a review.I am very sorry that you did not have a pleasant experience with us. For future reference, please reach out to the front desk should you encounter any issues big or small. We would hope that you come back to stay with us again if you are ever in the Monterey area.

6/10 Okay

Hyungseok

Traveled with family
Liked: Cleanliness, staff & service
Small space for parking, grill broken, no dining or bar near here
Stayed 1 night in Feb 2024
Response from Emi -Guest Experience Team on Feb 24, 2024
Thank you for your review. I am very sorry that our parking space is rather compromised. As for dining and bar, we would have liked for you to reach out to us for suggestions. We are located on a perfect location when it comes to getting access to the nearest dining areas. Downtown where they have many restaurants and bars are less than 5 minute drive, Cannery Row and Fisherman's Wharf is also within short driving distance and even a walking distance. We continuously strive to improve our customer service to meet our guests' expectations. For future references, be they parking or dining options, please reach out to the front desk for any suggestions or alternatives. We hope you would consider staying with us in the near future, should you decide to travel to the Monterey area.

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Vinny. on Feb 20, 2024
Hello. Our staff would like to thank you for staying with us. We hope your stay was enjoyable. we look forward to having you stay with us again if you ever decide to visit Monterey.

4/10 Poor

Johnny

Stayed 2 nights in Feb 2024
Response from Sheila on Feb 22, 2024
Hello Johnny:Thank you for sharing your review regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for taking the time to rate your stay with us.Sincerely,SheilaGuest Experience Team

10/10 Excellent

Orion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, simple room within a close walk to the beach.
Stayed 1 night in Feb 2024
Response from Sheila on Feb 22, 2024
Hello Orion:Thank you for sharing your rating regarding your recent stay with us.Your feedback/rating will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing your rating with us.Sincerely,The Guest Experience Team

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit all my needs
Was exactly what i needed... was working a golf tournament.. just needed a clean comfortable place in a good location.. fit all my needs
Stayed 4 nights in Jan 2024
Response from Emi -Guest Experience Team on Feb 10, 2024
Thank you very much for such a kind review with 10 out of 10 high rating. We truly appreciate your feedback and we are pleased to learn that you enjoyed your stay with us. We continuously strive to exceed the expectations of all of our guests. It is such a breath of fresh air to receive a review like yours. This review will be shared with all of our front office associates as well as our management team. If, in the future, you plan a trip to Monterey area, please stay with us again. We look forward to welcoming you back.

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean, quiet and confortable.
Stayed 3 nights in Feb 2024
Response from Emi -Guest Experience Team on Feb 6, 2024
Thank you very much for your 5 out of 5 review rating. We are pleased to learn that you enjoyed your stay with us. We continuously strive to exceed the expectations of all of our guests. In the near future, should you plan a trip to Monterey area, please stay with us again. We look forward to hosting you once again.

10/10 Excellent

Timothy

Liked: Staff & service
great customer service!
Stayed 1 night in Feb 2024
Response from Emi -Guest Experience Team on Feb 6, 2024
Thank you very much for your generous review. We are delighted to know that your stay with us was enjoyable. We hope that you come back to stay with us again in the near future, should you plan a trip to Monterey area. Until then, have a wonderful year 2024!

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
The room was great, I loved how it opened into a green space where we were able to sit outside with our friends and relax.
Stayed 1 night in Jan 2024
Response from Emi -Guest Experience Team on Jan 30, 2024
Thank you very much for such a high rating!We appreciate you staying with us and leaving us with such a nice feedback. We are also very pleased to learn that you enjoyed your stay with us. Please do come back to stay with us again if you are ever in the area in the near future. We look forward to hosting you once again.

6/10 Okay

Susan

Traveled with family
Room was clean, staff were professional. Location is close to wharf and a very nice park. However, when I initially booked room the website said they had a heated pool and breakfast was included. When we checked in we noticed pool was empty, staff said it was temporarily closed. We asked where breakfast was to be set-up and was told they no longer had breakfast. We informed them the website was misleading. Website has since been updated.
Stayed 2 nights in Jan 2024
Response from Emi -Guest Experience Team on Jan 30, 2024
Thank you very much for your honest review. Your feedback will be shared with all of our front desk associates as well as our management team. We truly are sorry that the website was misleading, and failed to provide you with accurate information. We take the reviews very seriously, for we continuously strive to make the guest experience better. We do, however, hope that you would give us the opportunity to serve you once again in the future. The pool and jacuzzi renovation is estimated to end on 05/31/24.

10/10 Excellent

JIN FENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right place to stay.
Stayed 1 night in Jan 2024
Response from Emi -Guest Experience Team on Jan 28, 2024
Thank you very much for your generous 10 out of 10 rating!We are pleased to learn that you enjoyed your stay with us. We continuously strive to exceed our guests' expectations.Please come back to stay with us again in the near future if you have an opportunity to visit Monterey.Until then, have a wonderful year 2024!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place. Room was clean, neighborhood safe. Close to attractions. Comfortable enough for casual travel
Stayed 1 night in Jan 2024
Response from Emi -Guest Experience Team on Jan 28, 2024
Thank you very much for your kind rating and nice feedback. We try our best to exceed our guests' expectations by continuously stiving to do better. We are also pleased to learn that you had a good stay with us. Should you have an opportunity to visit Monterey Bay area again in the future, please let us host your stay here at Monterey Bay Lodge.We appreciate your review, and your review will be shared with all of our front desk associates as well as management team.Have a wonderful year 2024!

10/10 Excellent

Balbina

Traveled with family
Liked: Staff & service
Hotel is a bit old, but clean and it was quiet the area by the pool is very nicer, the pool area is also nice it was raining when I stay but that the building behind it, I would definitely stay again but make sure stay by the pool area, lady at the reception was super nice and helpful
Stayed 1 night in Jan 2024
Response from Emi -Guest Experience Team on Jan 26, 2024
Thank you very much for your generous 5 star rating. We are pleased to learn that you enjoyed your stay, and thank you for wanting to come back and stay with us again. Your kind review will be shared with all of our front desk agents as well as our management team. We are renovating our pool and jacuzzi, and the plan to expand the lobby area is still on track. We will also be upgrading some of our bathrooms. We look forward to welcoming you back here at Monterey Bay Lodge.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Emi -Guest Experience Team on Jan 24, 2024
Thank you very much for your high rating. We are pleased to learn that your stay was satisfactory. We are continuously striving to make the guest experience positive and pleasant. We hope you come back to stay with us again, if the opportunity arrives in the near future.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice little place to stay! I would definitely go back again! Our room was clean and comfortable and close to everything! We were a few hours early and the staff had our room cleaned early so that we could check in. Thank you to the staff!!
Stayed 1 night in Jan 2024
Response from Emi -Guest Experience Team on Jan 23, 2024
Thank you very much for your generous 5 out of 5 rating as well as kind comments. We are pleased to learn that you had a good experience with us. Your feedback will be shared with all of our staff as well as our management. We strive to exceed our guests' expectations and continuously work on the areas where we need improvement. We sincerely hope that you come back to stay with us once opportunity arrives. Until then, please have a wonderful year 2024!

8/10 Good

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Emi -Guest Experience Team on Jan 23, 2024
Thank you for staying with us and giving us a kind rating. We hope to host you again in the near future.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Dirty rooms
Pool is lovely and heated. Cute hotel… I just wish they took more pride in cleanliness. Within 1 hour of checking in, our feet were almost black from how dirty the hotel room was. It felt like it hasn’t been swept and definitely hasn’t been mopped in weeks. I don’t think we’ll be staying here again.
Stayed 1 night in Jan 2024
Response from Emi -Guest Experience Team on Jan 23, 2024
Thank you for taking the time to share your comments concerning your stay with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet your expectations. Please rest assured that appropriate measures are being taken to address the problem in order to prevent future occurrences. We hope you give us the opportunity to better serve you in the near future.

8/10 Good

Nancy

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from The Monterey Bay Lodge on Jan 16, 2024
Thank you for your feedback.Warm regards,The Monterey Bay Lodge Team

10/10 Excellent

Jeri

Stayed 3 nights in Jan 2024
Response from The Monterey Bay Lodge on Jan 16, 2024
Thank you for your feedback!Warm regards,The Monterey Bay Lodge Team

10/10 Excellent

Merri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from The Monterey Bay Lodge on Jan 16, 2024
Thank you for your feedback!Warm regards,The Monterey Bay Lodge Team

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, near a beautiful park with a large lake and very close to the ocean. Nicely updated rooms, affordable, good location to get to wharf, downtown, aquarium. Nice all around.
Stayed 2 nights in Jan 2024
Response from Emi - Guest Service Team on Jan 11, 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close it is to the beach. Spa was great! Staff was super friendly. Only down side to our stay was the construction on Saturday morning, and the toddler with loud cartoons in the room next to us.
Stayed 2 nights in Jan 2024
Response from The Monterey Bay Lodge Team on Jan 12, 2024
Thank you for your feedback! We hope to host you again, and that your next stay is a little quieter.

10/10 Excellent

BRONISLAWA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked convenience.Is close to attractions and across the street from the beach
Stayed 2 nights in Jan 2024
Response from The Monterey Bay Lodge Team on Jan 12, 2024
Thank you for your feedback. We hope to host you again!

10/10 Excellent

Svetlana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Emi -Guest Experience Team on Feb 6, 2024
Thank you very much for such a kind review. Your feedback will be shared with all of our front desk associates as well as our management team. We strive to exceed the expectations of all of our guests by continuously working on the areas that require our attention. Please do come back to stay with us again in the future.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk staff on Jan 5, 2024
Thank you for the kind review. We look forward to hosting you again in the future.Have a great day!Front Desk Staff

8/10 Good

Karl

Traveled with family
Close to a park and convenient to walking to the Pier and shops. Bathroom was a bit lacking. Shower head was really low. Extra fee for pets.
Stayed 1 night in Dec 2023
Response from Sincerely, Monterey Bay Lodge Staff on Jan 7, 2024
Thank you for your review, and thank you for your high rating despite the fact that there were issues with bathroom. We continuously strive to make the lodge a better place for all of our guests, and your feedback is greatly appreciated in achieving our goals. We hope you have a wonderful year 2024!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kind Regards, Monterey Bay Lodge Staff on Jan 7, 2024
Thank you very much for your high rating. We hope you would come back and stay at our lodge in the near future. Have a wonderful year 2024!

6/10 Okay

Nicole

Stayed 1 night in Dec 2023
Response from Regards, Monterey Bay Lodge Staff on Jan 7, 2024
Thank you for your rating. We strive daily to exceed the expectations of our guests, and we appreciate your feedback of how we do. We hope to welcome you back here at Monterey Bay Lodge in the near future.

8/10 Good

Noe

Stayed 1 night in Dec 2023
Response from Monterey Bay Lodge Team on Jan 12, 2024
Thank you for your feedback!