We had a nice stay in this property. Nice cozy bed, smart TV, kitchen (microwave, 2 ring stove, fridge, sink, pots, pans, cutlery, cutting board, and such), bathroom, and sitting area both inside and outside.
What makes this accommodation special is the family thatt run it. Melissa is at the front desk 12 hours a day, and she speaks fluent English and is extremely helpful. I asked her lots of questions about the different things to do in the area and she was happy to answer them, even though she was not getting any extra fees. The best information she gave to me was that you can take the public bus from town to the Monteverde Cloud Forest Preserve (800 colones or $2.30 CDN each way which was much much cheaper than a taxi estimated to cost $29 CDN each way).
Other family members were also helpful. We had trouble turning on the stove and her brother Tony helped out and her husband installed a new one. It was all done quickly and with care.
A small disappointment was that there was no shampoo in the bathroom.
Please note that this property is not right in Santa Elena. It requires a 20-minute walk into town, much of it uphill. There is a small grocery store right across the street from the property, but the larger stores are definitely a walk away.
