Moosou Vacation Rentals

"Dear Management Team, I hope this message finds you well. I would like to thank you for the hospitality extended to me during my recent stay at ONOMO Hotel Abidjan Airport. I appreciate the convenient location near the airport, which made my travel arrangements smooth and efficient. Overall, my stay was comfortable, and I found the hotel environment clean and well maintained. The staff were generally polite and helpful, and I value their efforts in providing good service. However, I would also like to offer some constructive feedback. There were occasional delays in restaurant service, and some minor maintenance issues in the room that could be improved. Addressing these points would further enhance the guest experience. Thank you once again for your hospitality. I look forward to seeing continued improvements and would be pleased to stay at your hotel again in the future. Yours sincerely, Sri Selva"

"Clean room, excellent service. A real home away from home experience."

"Top hotel, great staff, very helpful, great amenities, great shops and restaurants nearby."

"10/10 would recommend! Very new and modern. The rooms are much bigger in real life and the staff was great. Loved the gym as well. Looking forward to my return!"

"The hotel was further from the airport than i thought and i just stayed overnight but the room was clean and we were able to communicate thp i don't speak French. The breakfast needs more variety though. The receptionist daytime was a lovely young man who allowed me an extra hour for checkout as my plane was in the evening. He was very helpful, i appreciated that so all together a pleasant experience. "

"Not a good experience this time. They forgot to pick me up from the airport as agreed. After an hour wait and several phone calls, the shuttle driver arrived at the airport and apologized. Check in was ok and the team was helpful, but check out was more disappointing. They watched me carry my 5 bags, including 3 * 50 lbs (23 kg) suitcases, from my 2nd floor room to the ground floor reception. No one offered to help, and I did it one suitcase at the time using the stairs (no elevators, no luggage cart). I came with my first heavy suitcase to the receptionist and said I was checking out but I had more bags upstairs, thinking she would call for help. She said: bring all your bags down and bring the key card first before I check you out. Took me 20 minutes and a lot of sweat as there was no AC in the halls, and none of the 3 workers at the reception room thought about helping. No smile, no "did you have a great stay?". Took another 10 minutes to make their POS work and let me swipe my card. No need to mention that I did not tip anyone this time, even though the shuttle driver and the check in team deserved it."

"Tout était parfait"

"Great location "

"Everything was perfect!!"