"Stayed one night at this hotel prior to my flight. It was clean, comfortable, convenient and very accessible to the train station(a bonus). Food and drinks are served at the hotel (also a plus). However, while the check in/reception staff were nice, I had an unfortunate experience of being deliberately ignored or refused service by the lady at the bar which was a most unfortunate experience and one that left quite a sour taste to an enjoyable trip to Italy. Luckily the front desk lady stepped in and helped, and for that I am thankful. I am old enough to know that people’s feelings or opinions of you are entirely their own and a reflection of their own upbringing, especially if you have never interacted before."
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