머스버러, 셰필드의 웨딩 호텔

“No check in desk, no room cleaning, no hot water, no heat, no breakfast service. Food very mediocre. Management of this hotel was disgraceful. Staff were amazing in very difficult circumstances. Stayed here many times before…..never again”

“X”

“Ideal location for arena. Friendly staff rooms very clean and tidy”

“The biggest challenge at this place is to get to you room in first attempt. The layout is very confusing, the signage in the lifts and lobby does not match. Even the staff working there struggle to get around. The food is okay and has limited choices. Breakfast was standard, but they could do with better quality products. The coffee mug I had on my table had a long hair in it and I showed it to a member of staff, all they said, "oh okay" . The parking is a bit away from the main entrance, so...

“Excellent shower (room 309) and very good breakfast. Only downside for us was that the EV charging was not working. Staff tried to help but out of their control.”

“Sadly, a disappointing stay in a hotel that has the potential to be beautiful but is dated and poorly maintained. We did not receive the suite we specifically booked for its layout. The first room we were given was accessed through a pitch-black courtyard, which felt unsafe. Although the bedroom and bathroom were modern, the living area was echoey, with a flimsy falling apart table and a fold-out bed positioned in a room near the external door. This was unsuitable for our two young...