Moses Kotane, North West hotel rooms at the Sun International

"Staff courtesy was excellent the room was due refurbishment after we left. Shuttle was frequent to other resorts and shops. One concern is that you are not allowed in the palace"

"Excellent service Room was always spotless "

"Everything on point."

"All great thanks! - one suggestion I'd like to make Proof of room residence print out is fine to be paper - but if you simply laminate it / get laminate machine perhaps - then people can keep it in their pocket for swimming / valley of waves access. no need for constant reprints Not sure you have coms with valley of waves management but would be good it they restricted number of people in the main wave pool - especially stag do / lots of men / some bad behaviour / groping etc. allow space for surfing without getting knocked out etc."

"Lovely resort. The staff are friendly and it’s a good place to go as a family. Lots if family friendly fun and the food was good. "

"Great room, clean sheets and towels, but it would be great that before guests arrive they should have the fridge on and also provide an iron and enough utensils."