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수퍼 8 바이 윈덤 마운트 플레전트 여행 후기

2 out of 5
수퍼 8 바이 윈덤 마운트 플레전트
2323 S Mission St, Off Hwy 27N on Bus Rt 27N, Mount Pleasant, MI

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1008개 이용 후기 중 368개" "
평점 8 - 좋아요. 1008개 이용 후기 중 335개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 152개" "
평점 4 - 별로예요. 1008개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 67개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Jeremy 님, 2022년 3월 22일
Jung, Thank you for taking the time and providing such a fantastic rating. We do hope to have you as our guest again soon.

8/10 - 좋아요

jodi

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Our initial room smelled like stall smoke and had cigarette ashes all over the bathroom floor. The receptionist was friendly and accommodating and moved us to another room. This room really wasn’t any better. The carpet is stained and gross. The bath tub wasn’t clean and had hair in it. There’s specks of something on the tub and walls. A positive, the beds were clean and comfortable. If your just looking for a place to sleep this would be sufficient.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Doloria

hotel was awesome.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 27일
Doloria, Thank you for taking the time to share your experience with such a fantastic rating. We do look forward to your next visit with us.

8/10 - 좋아요

Shaniqua

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i
2024년 3월에 2박 숙박함
답변 제공: Jeremy 님, 2024년 3월 27일
Shaniqua, Thank you for taking the time to share your experience with such a great rating. We do look forward to your next visit with us.

8/10 - 좋아요

DJ

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel with friendly staff. Good value, above average continental breakfast and 11 a.m. checkout time. We've stayed here before, and will stay again when visiting Soaring Eagle.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 27일
DJ, Thank you for taking the time to share your experience with such a great rating. We do look forward to your next visit with us.

8/10 - 좋아요

Jared

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
Jared, Thank you for taking the time to share your experience and for the terrific rating. We do look forward to having you as our guest again soon.

6/10 - 괜찮아요

Joe

연인과의 여행
좋아요: 직원 및 서비스
xxx
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
Joe, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

6/10 - 괜찮아요

David

출장 여행
별로예요: 편의 시설/서비스
Decent property for the price. Room air was extremely dry.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
David, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

2/10 - 너무 별로예요

Leah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down- cigarette smoke smell, exterior window in room in disrepair.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 26일
Leah, Thank you for taking the time to share your experience and for the valuable feedback. We will address the concerns you have brought to our attention.

10/10 - 훌륭해요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Parking lot was extremely icey. Salt should have been put down.
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
Richard, Thank you for taking the time to share your experience and for the outstanding rating; I am glad our Team made your visit you enjoyable. We do look forward to having you as our guest again soon.

6/10 - 괜찮아요

Sharon

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Conveniently located
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
Sharon, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
Thomas, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

8/10 - 좋아요

Richard

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Adeyemi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff and environment.
2024년 2월에 1박 숙박함
답변 제공: Skylar 님, 2024년 3월 8일
Adeyemi, thank you for taking the time to leave us the fantastic review! We are glad to hear you enjoyed your stay and hope you'll revisit!

10/10 - 훌륭해요

Robin

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the e.ployess, the room was really nice, theres shopping and food options close to the hotel,breakfast is nice and we bring our dog. She likes it there to
2024년 2월에 2박 숙박함
답변 제공: Jeremy 님, 2024년 3월 20일
Robin, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again soon.

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The accommodations were fine. The room was nice and had everything we needed. It probably sounds weird but I really liked the shower. We liked the 24-hour free coffee; the breakfast was basic but a good variety (cereals, muffins, fresh fruit, cookies, milk, and juice).The only issue we had was that the room heater was noisy - fortunately we always travel with ear plugs so it didn't keep us awake. Overall, good value and a comfortable stay - we will stay here in the future.
2024년 2월에 1박 숙박함
답변 제공: Skylar 님, 2024년 2월 24일
James, we are thrilled to hear you enjoyed your stay here with us! We appreciate your feedback and are excited to have you as a guest again in the future!

2/10 - 너무 별로예요

Jj

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay its self was alright like list times. But they try and hold your deposit for you unknowingly being loud is there excuse… They state “we will and can hold Your deposit for literally whatever we want to” even when in fact they cannot… The afternoon you get guy is a great guy but the lady is very arrogant, and definitely shouldn’t be in this business. As a family that has multiple hotels and motels. This was an EXTREMELY bad stay…
2024년 2월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 2월 26일
JJ, Thank you for taking the time to share your experience. The comfort and well being of all our guests is of the upmost importance to us. I will address how to best handle these types of situations with our Team Members.

6/10 - 괜찮아요

Gordon

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Skylar 님, 2024년 2월 23일
Gordon, Thank you for taking the time to share your experience and for the awesome rating.

6/10 - 괜찮아요

Bonnie

연인과의 여행
좋아요: 직원 및 서비스
Staff is really nice. Place is outdated in the rooms but they are clean. Not much of a breakfast, cereal, pop tarts or muffins.
2024년 2월에 1박 숙박함
답변 제공: Skylar 님, 2024년 2월 23일
Bonnie, Thank you for taking the time to share your experience and for the awesome rating! We are looking into renovations within the next couple years and hope to see you again when they are complete!

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we had was huge. Conveniently located to dinning and shopping, you could walk to whatever you needed. The only thing we didn't care for was the breakfast that was included with the stay. You only had oatmeal, cold cereal, and muffins.
2024년 2월에 3박 숙박함
답변 제공: Skylar 님, 2024년 2월 23일
Julie, Thank you for taking the time to share your experience and for the outstanding rating! We do offer a hot breakfast option on the weekends. We are excited to hear you enjoyed your stay and hope to see you in the future!

2/10 - 너무 별로예요

Mackayla

2024년 2월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 3월 26일
Mackayla, Thank you for taking the time to provide a rating. We do encourage feedback and suggestions on how we may improve our services.

6/10 - 괜찮아요

mary

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
the floor in bathroom was not clean, the bathroom fan is so loud it gives you a headache to hear, but cannot shut off without turning off the light. Heat was off and a/c was on so room was freezing, charged a 50.00 deposit, when clearly states on website,that it is only for rooms with persons under 21. even office personnel admitted he read it but still charged. elevator smells like burning wire/electric.
2024년 2월에 1박 숙박함
답변 제공: Skylar 님, 2024년 2월 23일
Mary, we apologize that your room was unsatisfactory. Thank you for bringing the deposit message to our attention. All guests are required to pay that deposit, we will get that updated. We are always looking for ways to improve our guests' experience so we thank you for your honesty.

10/10 - 훌륭해요

stephanie

가족 여행
Clean and affordable.
2024년 2월에 1박 숙박함
답변 제공: Skylar 님, 2024년 2월 23일
Stephanie, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again!

6/10 - 괜찮아요

Justin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I don't want to slam this place too hard because the staff that I encountered was nice and friendly but I didn't think my room was clean and the entire hotel is dumpy and had a bad odor. I've stayed here numerous times over the last few years and the bed is comfortable enough and we never had any issues but it just keeps going further downhill. I'll spend a few dollars more and stay somewhere else in the future.
2024년 2월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 2월 13일
Justin, Thank you for taking the time to share your experience. I am saddened that we did exceed your expectations. We are always open to suggestions and feedback on how we may improve our services and facilities.

10/10 - 훌륭해요

Ilir

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is not five star, is about the service and communication. I'm impressed, definitely worth for the money.
2024년 2월에 2박 숙박함
답변 제공: Jeremy 님, 2024년 2월 13일
Ilir, Thank you for taking the time to share your experience and for outstanding raring and comment. I will share this with our Team Members who will be thrilled they made such a positive impact on your visit.

6/10 - 괜찮아요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff are excellent. We received a free upgrade to a suite with a full kitchenette. The room was spacious. Convenient location. Ample parking.
2024년 1월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 1월 31일
Christine, Thank you for taking the time to share your experience and for the wonderful comments. I will be certain to share them with our Team Members.

4/10 - 별로예요

Skylar

답변 제공: Jeremy 님, 2024년 1월 31일
Skylar, Thank you for taking the time to share your experience with a rating. We are always seeking feedback on how we may improve for your next visit.

8/10 - 좋아요

Amy 님, Hamilton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 1월 24일
Amy, Thank you for taking the time to share your experience and for the terrific rating. We do look forward to having you as our guest again.

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was quiet and peaceful. I dont like the check in times due to working 3rd shift and needed sleep before work but its like that everywhere. Paid the early check in fee. Slept great.
2024년 1월에 2박 숙박함
답변 제공: Jeremy 님, 2024년 1월 24일
Rachel, Thank you for taking the time to share your experience and for the great rating. I am so glad we were able to accommodate you.

6/10 - 괜찮아요

Todd

2024년 1월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 1월 16일
Todd, Thank you for taking the time to share your experience. We are always open to feedback and suggestions on how we may improve for your next visit.

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 1월 13일
Joe, Thank you for taking the time to share your experience and for the outstanding rating.

2/10 - 너무 별로예요

Troy

별로예요: 청결 상태
Blood stain on pillow
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2024년 1월 31일
Troy, Thank you for taking the time to share your experience. I do apologize for this and hope the Front Desk was able to remedy the situation once informed.

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for traveling with pets!
Finding a decent hotel that accepts dogs (esp our two 60-80lbs doodles) and doesn’t charge an arm and leg is tough. This was our first time staying in Mt Pleasant and we were thrilled with the experience. We were able to get the king bed room we’d booked, and the desk clerk kindly put us close to the outside door to make it easy to take the dogs in and out. Hotel itself is no-frills, but it was clean and well-maintained, the room was spacious, had the basics as far as mini toiletries, and had a mini fridge and microwave in the room. Breakfast was mostly muffins/granola bars/oatmeal with a couple options for cereal or bread/bagels to toast. Location was great (right next to Target, Subway, 7-Eleven) and grass/trash cans outside for doggie “business.” Overall, great experience for the price. We’ll be adding this to our list the next time we need a stopover in northern MI.
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 20일
Emma, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again.

10/10 - 훌륭해요

Aaron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Jeremy 님, 2023년 12월 20일
Aaron, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again.

2/10 - 너무 별로예요

Lou

2023년 12월에 3박 숙박함
답변 제공: Jeremy 님, 2023년 12월 20일
Lou, Thank you for taking the time to share your experience and for the rating. I am saddened that we did not meet your expectations. We are always open to feedback and suggestions as to how we may improve our services for your next visti.

10/10 - 훌륭해요

Billie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 20일
Billie, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was accommodating, however we had to change rooms twice as the bed sheets were stained yellow. Overall the three rooms we seen smelled of dirty carpet.
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 20일
Thank you for taking the time to share your experience. I do apologize for the cleanliness issues you had encountered. I am glad we were ultimately able to provide suitable accommodations. I will be addressing this with our staff to ensure proper inspection of rooms prior to use.

8/10 - 좋아요

Ebony

출장 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
First time visiting Mount Pleasant,Michigan, enjoyed the scenery also many places was in walking distance.
2023년 12월에 2박 숙박함
답변 제공: Jeremy 님, 2023년 12월 20일
Beck

10/10 - 훌륭해요

Cierra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 14일
Cierra, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to your next visit with us.

6/10 - 괜찮아요

Cierra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely terrific 👍
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 13일
Cierra, Thank you for taking the time to share your experience and for the great rating. I will share your comments with our Team.

10/10 - 훌륭해요

Cierra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 13일
Cierra, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to your next visit.

10/10 - 훌륭해요

Christine

2023년 12월에 2박 숙박함
답변 제공: Jeremy 님, 2023년 12월 13일
Christine, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again.

8/10 - 좋아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
trip to a show
Check-in was easy and the room was very good.
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 13일
Martin, Thank you for taking the time to share your experience and for the great rating. I will share your comments with our Team.

10/10 - 훌륭해요

Maciej 님, Pontiac

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Professional Manager. Thank You
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 13일
Maciej, Thank you for taking the to share your experience and for the outstanding rating. I will be certain to share your comments with our Team. We do look forward to your next visit with us.

10/10 - 훌륭해요

Catie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love it here!
We had an amazing time and the bed was awesome to sleep in! So was the tub!
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 5일
Catie, Thank you for taking the time to share your experience and for the terrific rating. I will be certain to share your comments with our Team.

10/10 - 훌륭해요

Michelle

2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 26일
Michelle, Thank you for taking the time to share your experience with such an outstanding rating. We do look forward to your next visit with us.

8/10 - 좋아요

Deb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to CMU
2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 5일
Deb, Thank you for taking the time to share your experience and for the great rating. We do look forward to having you as our guest again soon.

10/10 - 훌륭해요

Stephanie

2023년 12월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 5일
Stephanie, Thank you for taking the time to share your experience and for the terrific rating. We do look forward to having you as our guest again soon.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 편의 시설/서비스
Have stayed here multiple times. Always a good experience
2023년 11월에 1박 숙박함
답변 제공: Jeremy 님, 2023년 12월 5일
Jennifer, Thank you for taking the time to share your experience and for the terrific rating. I will be certain to share your comments with our Team.

6/10 - 괜찮아요

Jordan

단체 여행, 연인과의 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Booked 3 rooms for thanksgiving. While it was less than 5 miles from the casino, time spent in the hotel gave me a little too much time to contemplate things like broken towel racks, ac filters that hadn't been cleaned before our stay. Definitely a shoes on hotel; bring slip-ons/slippers. I do whole-heartedly recommend the non-studio suite if you plan on being in your room a lot, but probably ask for an extra pillow if you plan on sitting on the couch - It sinks back pretty deep. That said, the full fridge/freezer was a huge plus, Though even the studio suites have a freezer attached to their mini-fridges. The standard rooms are just mini-fridges. Continental breakfast is just dry goods. The good news is there's a 24/7 orange juice/apple juice dispenser - not just coffee and water - so that's not locked off or anything. A 7-eleven you can walk to without crossing a road makes sure you can get hot food 24/7, and there's a lot of curio shops in the area you won't commonly find if you're closer to Metro Detroit, never mind the fact that the main road its on, mission st, has basically every fast food joint common to MI within a 3 mile span; I literally passed 3 Subways on my way to Soaring Eagle, lol. Definitely hit up the pixie for fast casual dining. Overall, its a little overpriced for what you're getting, but its still the cheapest rate you'll commonly find.
2023년 11월에 2박 숙박함
답변 제공: Jeremy 님, 2023년 12월 5일
Jordan, Thank you for taking the time to share your experience. We do look forward to having you as our guest again.