We arrived to Mumbai on 31/07/2017 at midnight. The driver from the Dragonfly Apartment picked us up from the international airport . We are four of us Myself my wife, daughter and son. We have been taken to apartment which was no where near what was shown on Expedia website. The living room has some light bulb missing. sofas and dining table was never cleaned and full of stains. The bedrooms and bathrooms was very uncleaned and filthy. The air conditioned in both rooms were not working properly and keep switching off after five minutes. The wardrobes were broken and full of cockroaches. The fridge were full of molds with black stains and smelly. There was no hot water supply. The lift was never serviced and cleaned. We whole family stuck between the floors in the lift twice on the same day. I made a phone call to hotel for us to shift in a better apartment or in a hotel. They said that they have no other apartment and rooms in the hotel are fully booked. After lots of argument with the hotel staff, we have decided to leave hotel. Only then the Manager has agreed to give us a room in the hotel in the following day in the evening. It was very bad experience and very scary because I had my family with young children and we were very unknown to Mumbai city. Please do not adverse this hotel apartment in your website. Do not put any other family in danger like we were, purely because you would like to earn few pounds of commissions. It was so so so bad experience.