Thank you for your review, I m sorry to hear you had not satisfied with food and price,but i really appreciate you bringing this issue to my attention. We try to resolve the issue. nadeem

Dear Guest, Warm greeting ! Thank you for a wonderful review. I am glad to know that you had a pleasant and comfortable stay at our hotel. It is heartening to know that the attention our team gave you helped make your stay more relaxed and comfortable. This is what we aspire to achieve with all our guests. We hope to see you soon! Warm regards, Best regards Irfan Momin

Dear Valued , Warm greeting ! We are sincerely apologies for inconvenient cause you had during our stay.Due to trip at boiler hot water stop and since due to it many guest kept open the bathroom tab and all water gone.Since occupancy was full on that day we had big problem.but still we have provided hand to hand hot water to all the room as per their requirement.I hope you have share the complaint and or your feedback to us.So reception will resolve the issue and make your stay comfortably. I hope these minor issue can be resolved by hotel it self only.However,we have recovered many thing and renovated many room and improve the rest service as usual.We request you to give us one more chance to prove our standard hospitality service. Hope of best. Thank You Best regards

Dear Sir / Madam, Greetings from Hotel Crystal Mumbai! We are sincerely apologies for inconvenient cause you had during your stay.However,we have started our painting our room already.If you would have approach reception,we would have sort out the issue and upgraded you to another categories.I hope you give us another chance to serve the best. look forward to welcoming you back. Best regards, Irfan Momin

Dear Sir, Greeting from Hotel Crystal Mumbai ! Kindly accept our sincerely apologies for inconvenient cause you had during your stay with us.well we do not have inclusive breakfast package with us.rest thing had been recovered now.