숙박 시설 정면
예약 가능 여부 확인

라마다 플라자 바이 윈덤 팜 그로브 여행 후기

5 out of 5
라마다 플라자 바이 윈덤 팜 그로브
Juhu Beach, Juhu, Mumbai, Maharashtra

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 573개 이용 후기 중 208개" "
평점 8 - 좋아요. 573개 이용 후기 중 186개" "
평점 6 - 괜찮아요. 573개 이용 후기 중 97개" "
평점 4 - 별로예요. 573개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 573개 이용 후기 중 37개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad...
답변 제공: Randhir 님, 2018년 4월 1일
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.

6/10 - 괜찮아요

BAEK HUN KI 님, Seoul

좋아요: 청결 상태
편리한 위치
4성 호텔이라고는 생각하기 어려운 시설들, 너무 오래된 시설이여서 특별히 좋은 점은 찾기 어려움. 대략적으로 뭄바이의 호텔들은 가격대비 좋은 점은 없는 것으로 보임.

6/10 - 괜찮아요

sagar

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Dining staff was not friendly and helpful. Not a five star property per me.
2024년 5월에 2박 숙박함
답변 제공: Randhir 님, 2024년 5월 11일
Dear Guest,Greetings from Ramada Plaza Palm Grove Mumbai!!We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback.Your feedback helps us in improving our product and services.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

6/10 - 괜찮아요

Sanjeev

Very dirty pool area. Limited breakfast
2024년 4월에 1박 숙박함
답변 제공: Randhir 님, 2024년 5월 12일
Dear GuestThank you for visiting Ramada Plaza Palm Grove Mumbai and taking the time for sharing your experience.I am disappointed to note that we fell short of meeting your expectations and sincerely regret the inconvenience caused to you. May I request you to share your coordinates at gm@ramadaplaza-juhu.com so that I can get in touch with you to know more about your experience and make necessary corrections.Request you to consider this experience in isolation not reflective of the service standards we are known for.I look forward to talking to you.Best regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Nanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay at Ramada Plaza, Juhu. Noisy neighbours next door but besides would definitely recommend.
2024년 4월에 4박 숙박함
답변 제공: Randhir 님, 2024년 4월 25일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Pooja

2024년 4월에 3박 숙박함
답변 제공: Randhir 님, 2024년 5월 12일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Saseendran

좋아요: 편의 시설/서비스
Pleasant Stay & Friendly Staff…
2024년 4월에 1박 숙박함
답변 제공: Randhir 님, 2024년 4월 18일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

2/10 - 너무 별로예요

ratnager

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception staf is not polite and this place what you see in pics it not even close to that. Guest can not even can visit you in the room.
2024년 4월에 1박 숙박함
답변 제공: Randhir 님, 2024년 4월 13일
Dear Guest,We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Ramdai

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Randhir 님, 2024년 4월 11일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Graham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice end to our trip around India, the only negative was it was definitely not quiet until after midnight outside the hotel. Other than that fantastic
2024년 3월에 2박 숙박함
답변 제공: Randhir 님, 2024년 3월 26일
Dear Guest,We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

Shivam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Randhir 님, 2024년 3월 18일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Balwant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A clean hotel and staff were very accommodating
2024년 3월에 1박 숙박함
답변 제공: Randhir 님, 2024년 3월 16일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

Sachin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Randhir 님, 2024년 3월 13일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

Pooja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Randhir 님, 2024년 3월 2일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

Famida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location on the beach. Very courteous and friendly service by the staff at dining, housekeeping and baggage services Only complaint is that we got charged more than the rate quoted on our booking, as hotel took a commission on dollar rate so we ended up paying interest. They should have warned us about this before they effected payment on my card as I would have paid by INR instead of CAD. Other than that no complaints.
2024년 2월에 3박 숙박함
답변 제공: Randhir 님, 2024년 3월 1일
Dear Guest,We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff went out of their way to be helpful. Poolside area needed more wait staff and cleanup should have been done without prompting. The hotel driver, Mr. Santosh Mishra was excellant and very proactive when taking us to the airport for check in. Didn’t just drop us off but made sure we entered safely. Would recommend this hotel as a layover hotel. Remember you are in Mumbai on a local beach.
2024년 2월에 1박 숙박함
답변 제공: Randhir 님, 2024년 2월 25일
Dear Guest,Thank you for sparing your valuable time to share your feedback on your recent stay at Ramada Plaza Palm Grove Mumbai.I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel are deeply appreciated and have been communicated to all the members of our team.I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

Michael

2024년 2월에 1박 숙박함
답변 제공: Randhir 님, 2024년 3월 24일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

6/10 - 괜찮아요

Valdas

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Randhir 님, 2024년 2월 23일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

Prakash 님, Harrow

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanness, Service and food was excellent
2024년 2월에 3박 숙박함
답변 제공: Randhir 님, 2024년 2월 20일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

Sunit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy and fast checkin, good breakfast, convenient location.
2024년 2월에 5박 숙박함
답변 제공: Randhir 님, 2024년 2월 18일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Jasuben

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is right next to Juhu Beach with all the hustle and bustle. Friendly staff from the door to the cleaners and all in between. Would definately come again.
2024년 2월에 1박 숙박함
답변 제공: Randhir 님, 2024년 2월 15일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

Priti

2024년 2월에 1박 숙박함
답변 제공: Randhir 님, 2024년 2월 15일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

6/10 - 괜찮아요

Ralfs 님, Oslo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Back to the 1980ies feeling when it comes to room and facilities. Room is large enough, but lack of a hand held shower head is a bit of a drawback. On the positive side swimming pool is nice with deeper areas allowing a proper swim. This holtel has quite helpful personnell at the entrance that we appreciated a lot when getting our luggage and ourselves into a taxi. All in all it is an ok hotel that could do with some changes to bring it to the XXI century. Area around is a bit challenging - at times very heavy traffic on the road just outside hotel premises. People "begging" for money just outside the gate can be a challenge, as some are quite intense in their pursuit of not just a few coins, but rather larger bills. Rooms at the back have not much of a view, but are probably quieter than those facing the road. However for plane enthusiasts, rooms facing the road could be fun - you can get a glimpse of planes taking off frm BOM airport.
2024년 2월에 2박 숙박함
답변 제공: Randhir 님, 2024년 2월 15일
Dear Guest,Greetings from Ramada Plaza Palm Grove Mumbai!!We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback.Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular up-keep and maintenance of the hotel.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is very clean. We enjoyed our stay and t
2024년 2월에 1박 숙박함
답변 제공: Randhir 님, 2024년 2월 15일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Saila

2024년 2월에 1박 숙박함
답변 제공: Randhir 님, 2024년 2월 11일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Saila

2024년 2월에 4박 숙박함
답변 제공: Randhir 님, 2024년 2월 11일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

premila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were excellent, service great. good location close to Juhu beach. The only thing that I noticed was that the decor was dated
2024년 2월에 1박 숙박함
답변 제공: Randhir 님, 2024년 2월 9일
Dear Guest,Thank you for sparing your valuable time to share your feedback on your recent stay at Ramada Plaza Palm Grove Mumbai.I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel are deeply appreciated and have been communicated to all the members of our team.I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Nazir

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Service
2024년 2월에 4박 숙박함
답변 제공: Randhir 님, 2024년 2월 9일
Dear Guest,Thank you for sparing your valuable time to share your feedback on your recent stay at Ramada Plaza Palm Grove Mumbai.I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel are deeply appreciated and have been communicated to all the members of our team.I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Asiya Ibrahim

Very good
2024년 2월에 2박 숙박함
답변 제공: Randhir 님, 2024년 2월 8일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Dilip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was amazing staying in Ramada all the way in fact we will be going back soon can’t fault it
2024년 1월에 3박 숙박함
답변 제공: Randhir 님, 2024년 2월 8일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Rajeshwari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This visit was for my son’s wedding shopping. The stay at Ramada was beyond imagination. The staffs were very courteous helpful and friendly. The management is approachable and alway checking to make sure the stay is an enjoyable one. The housekeepers are very friendly and helpful, cleanliness is to the par and we as guests are being looked after really well. A hotel I will recommend to everyone.
2024년 2월에 5박 숙박함
답변 제공: Randhir 님, 2024년 2월 8일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

Jagjivandas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Randhir 님, 2024년 2월 8일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

6/10 - 괜찮아요

Bhavesh

가족 여행
좋아요: 직원 및 서비스
Showers are not warm enough and keep switching off and only have a rain head so hair keeps getting wet. Access to the beach is a plus and location is convenient from the airport. Staff are friendly and very helpful and it feels safe. Mosquitos in the room and some bad odor intermittently Hotel feels a little worn and needs updating
2024년 1월에 4박 숙박함
답변 제공: Randhir 님, 2024년 2월 6일
Dear Guest,We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Poor service
We had a 3 night stay at this hotel. The experience was not so good. Staff were not helpful from reception to housekeeping. No direct number to call reception or housekeeping. Everytime we had to call an operator to transfer the call. And sometimes the operator would not answer. Once I even had to call the outside number of the hotel asking them to transfer to housekeeping. And at the time of check out they tried to charge us for this call as a STD call! One thing that annoyed the most was the hotel policy to allow 3 devices per toom to be connected to wifi. Our booking was for three people and we had three smartphones. The moment we tried to connect one laptop, it didn't work. So we had to call reception evertyime to reset the devices and choose the most important three. We mentioned this to the hotel staff but they only referred to the hotel policy.
2024년 1월에 3박 숙박함
답변 제공: Randhir 님, 2024년 2월 3일
Dear Guest,We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Rajeshwari

2024년 1월에 5박 숙박함
답변 제공: Randhir 님, 2024년 2월 4일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

anjali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay and overall service! It is in the close proximity to restaurants, beach, shopping etc. thoroughly enjoyed the stay at the hotel!
2024년 1월에 3박 숙박함
답변 제공: Randhir 님, 2024년 2월 2일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Priti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Randhir 님, 2024년 2월 2일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Randhir 님, 2024년 2월 1일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Bhagvati

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay near juhu beach
Hotel rooms were nice and comfortable. Staff very friendly
2024년 1월에 1박 숙박함
답변 제공: Randhir 님, 2024년 1월 19일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Aly

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything very good good service
2024년 1월에 2박 숙박함
답변 제공: Randhir 님, 2024년 1월 19일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

4/10 - 별로예요

Petter

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 11월에 14박 숙박함
답변 제공: Randhir 님, 2024년 1월 19일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Salim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were excellent, was allowed early checkin and very hospitable. Thank you
2024년 1월에 2박 숙박함
답변 제공: Randhir 님, 2024년 1월 19일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

shailesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Randhir 님, 2024년 1월 19일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

eardley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff service. Very helpful and professional
2024년 1월에 4박 숙박함
답변 제공: Randhir 님, 2024년 1월 19일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

SEEMA 님, Woodbridge

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Its all together looks old BUT location is very beautiul and scenic
2024년 1월에 3박 숙박함
답변 제공: Randhir 님, 2024년 1월 19일
Dear Guest,Greetings from Ramada Plaza Palm Grove Mumbai!!We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback.Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular up-keep and maintenance of the hotel. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

V

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Palm Grove - Mumbai
We have made many visit to the hotel, never disappointed. Our room was cleaned by Devindra who was always helpful, great guy. Breakfast choice was good & all the staff went out of their way to be helpful. We will be coming back in the future visit.
2024년 1월에 4박 숙박함
답변 제공: Randhir 님, 2024년 1월 9일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

10/10 - 훌륭해요

Dharmendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Randhir 님, 2024년 1월 11일
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

8/10 - 좋아요

Nimesh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, friendly staff. Can get transport from the hotel or just outside the gates of the hotel. Breakfast lacking abit of variety compared to other hotels in the area. Reatraunt decor seems abit tired, however it is clean. Rooms are cleaned regularly, however again abit tired. Overall great experience for the 4 nights in mumbai.
2023년 12월에 4박 숙박함
답변 제공: Randhir 님, 2024년 1월 9일
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

6/10 - 괜찮아요

Jemini

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked a deluxe suite, the property is outdated and most definitely not 5 star. However, our views were amazing. Staff are hit and miss . House keeping are good, front desk are ok.. The whole hotel needs a revamp and updating. Location is great for beach, shops and restaurants.
2023년 12월에 7박 숙박함
답변 제공: Randhir 님, 2024년 1월 9일
Dear Guest,Greetings from Ramada Plaza Palm Grove Mumbai!!We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback.Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular up-keep and maintenance of the hotel.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.

2/10 - 너무 별로예요

Avinash

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pathetic hotel. You can smell strong cigarette smoke even in non-smoking rooms. Check-in and check-out process is ver poor. They blocked my credit card 3-4 days before check-in date even though I booked through Expedia and messed up my billing. It took 30-45 minutes while checking out. Stay away from this hotel
2023년 12월에 3박 숙박함
답변 제공: Randhir 님, 2024년 1월 12일
Dear Guest,We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.