바(숙박 시설 내)
예약 가능 여부 확인

하라스 체로키 밸리 리버 카지노 & 호텔 여행 후기

3.5 out of 5
하라스 체로키 밸리 리버 카지노 & 호텔
777 Casino Parkway, Murphy, NC

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 601개" "
평점 8 - 좋아요. 1001개 이용 후기 중 242개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 69개" "
평점 4 - 별로예요. 1001개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 51개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Clay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Construction everywhere!
2024년 5월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 5월 21일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful. Front desk folks are great, room was as always great
2024년 5월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 5월 19일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and rooms no smoking
2024년 5월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 5월 16일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Check in was quick and easy. Parking was an issue as construction is ongoing. The hotel parking lot was more than full with vehicles parked in any available spot. We parked in the casino parking lot and walked. Construction noise started promptly at 7 AM. So, if you are facing the construction site don't plan to sleep in.
2024년 5월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 5월 15일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Keith 님, Lake Orion

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 5월 16일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

8/10 - 좋아요

Kayla 님, Overland Park

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great stay, will be back soon!
2024년 5월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 5월 14일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and very clean.
2024년 5월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 5월 14일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

4/10 - 별로예요

christopher

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly when checking on. I had no issues or problems whatsoever. I woke up the next morning ready to take a shower but the shower didn't work. Went downstairs and reported it to the front desk. I received no apologies or some type of refund for my inconvenience. All that was said was "Are you going back to your room". When you cant take a shower that's a problem.
2024년 5월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 5월 14일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

8/10 - 좋아요

Geri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the place wish we could say we won lol
2024년 4월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 4월 30일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Martha

단체 여행
Staff was very nice and knowledgeable.
2024년 4월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 4월 30일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

2/10 - 너무 별로예요

terrie

2024년 4월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 5월 19일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Keith 님, Lake Orion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to stay. The are under costruction. I hope that they will create a walking trail around the property.
2024년 4월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 4월 30일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Joshua Jimmy

2024년 4월에 1박 숙박함
답변 제공: Hotel Front Desk Supervisor 님, 2024년 4월 23일
Thank you so much. We are happy you are enjoying your stay. Thank you for choosing Harrah's Cherokee Valley River.

2/10 - 너무 별로예요

Peter 님, Brookfield

2024년 4월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 5월 14일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smaller than other casinos but yet had all the other emenities.
2024년 4월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 4월 19일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was kind and helpful
2024년 4월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 4월 15일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Yvonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was accessible.
2024년 4월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 4월 14일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

8/10 - 좋아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, everything was great. It was convenient to the casino. Everything was clean. Only complaints would be they don’t use fitted sheets on their beds and you end up getting wrapped up in the sheets. The other thing is some of the games in the arcade for the kids are not maintained and not working properly. It is nice they have the arcade and bowling center on property.
2024년 4월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 4월 11일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Gail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a last minute booking about 2 hours before arrival and they had everything ready.
2024년 4월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 4월 11일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

8/10 - 좋아요

Rahul

2024년 4월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 4월 23일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

8/10 - 좋아요

Amy

2024년 3월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 4월 23일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Nora 님, Huntsville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A newer casino and in the process of expanding. Very well-appointed, clean, and accessible.
2024년 3월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 4월 4일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 4월 4일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

8/10 - 좋아요

cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 3월 28일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Linda

연인과의 여행
Construction everywhere …. Great otherwise. No parking spaces and it looked like people backed into handicapped spots without stickers/ plates.
2024년 3월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 3월 21일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, nestled in the mounts with great views, parking lot shuttles, sparkling clean room, large modern bathroom, all types of gaming including sports book. Downside: still a "blue laws" state so they don't serve alcohol on Sunday, but nearby Walmart does. Lumpy mattress. Limited dining options onsite. Limited dining nearby.
2024년 3월에 3박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 3월 20일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. As for the alcohol policy, we do serve it on Sundays. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 3월 20일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We go there for the casino, but it is nice to have a clean/safe hotel to stay in too.
2024년 3월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 3월 16일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 3월 11일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They are doing a great job through the construction. Looking forward to the new facilities.
2024년 3월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 3월 9일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mattress need to be replaced
2024년 2월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 29일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to navigate
2024년 2월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 24일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

8/10 - 좋아요

Gary

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 24일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our first visit and will be back soon.
2024년 2월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 22일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

4/10 - 별로예요

Agnes

연인과의 여행
좋아요: 편의 시설/서비스
My experience at this location was ruined by dirty bed linens. What I expected to be a good night rest turned into a itchy restless night. The sheet was not even placed on the bed correctly. For a Harrahs property I was extremely disappointed next time I’ll stay at the Hampton Inn up the road .
2024년 2월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 21일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Marrissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the upcoming upgrades and accessibility
2024년 2월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 20일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great except the pillows are not comfortable to sleep on. Woke up with a migraine headache.
2024년 2월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 20일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Jace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 20일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

10/10 - 훌륭해요

Linda

2024년 2월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 17일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A place you would like to visit
Overall the experience was good on the food prices are high I think maybe a little too high for the only places to eat in the building you would think they'd have something a little lower and the food market. I also wish that they had a pool because if you're not gambling there really isn't much to do but like I said overall it was a good experience
2024년 2월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 14일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Room, Great Food, Fine Service
We were very pleased with our stay. Ryan at the front desk was very helpful, especially in honoring our request for our preferred room location in the hotel. Benny, who brought our bags to the room, was quite friendly. The room was large, very clean and comfortable, and everything worked pretty well. When we detected a higher-than-normal temperature in the room refrigerator, maintenence came very promptly and made the proper adjustment.The view from the room was spectacular! The food court in the lobby had great options, and the food was delicious.We were very pleased that the facility was smoke-free. We will be recommending this hotel to our friends and family!
2024년 2월에 3박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 14일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

6/10 - 괜찮아요

Danny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was nice, but the construction starting at 4 am there. The beeping noise made when the trucks back up woke me up around 4 am. Also the AC was noisy too.
2024년 2월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 12일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

2/10 - 너무 별로예요

vanessa

2024년 2월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 3월 20일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

8/10 - 좋아요

Ricardo André

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 9일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

8/10 - 좋아요

Deirdre M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Low key and great staff
2024년 2월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 8일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

8/10 - 좋아요

Jo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although there is construction of parking garage and inside casino everything as good as could be expected. Room was clean and ample in size. Food court and casino were clean. Only down fall was shower had mold on walls and water pressure could have been better. Had good time and would stay there again when in area.
2024년 2월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 8일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Jeanette

The staff and the casino
2024년 2월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 8일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

2/10 - 너무 별로예요

Angela

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't go!
Apparently a veterans mindset is too combative and argumentative for them to allow to stay here. Much better time in Cherokee. Don't waste your time with Murphy location. Refused to refund for the room that was never entered because they refused the stay since it was booked by 3rd party. Shady business.
2024년 2월에 1박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 5일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always great value and service.
2024년 1월에 3박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 3일
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.

2/10 - 너무 별로예요

Michael

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Harrah's Valley River Casino and Hotel 님, 2024년 2월 3일
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.