6/10 - 괜찮아요
Alexander 님, Keizer
연인과의 여행
2024년 1월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff although the front desk staff could be a little more friendly. The security staff, the doormen, the restaurant staff, the in room dining staff and the housekeeping staff were all very friendly. Our first 2 nights in a suite room were great. When we moved to a regular room after 2 nights, we had a very noisy neighbor above us all day and night. Front desk staff said they would move us to a different room after the first night of not being able to sleep (security staff tried to ask the noisy room to stop making disturbances). The front desk employee told me she would move us but then never contacted us to move.