Mystic - New London, Connecticut hotel rooms at the Preferred

"Housekeeping staff was easy to find but not intrusive. Check in and check out went fine staff was very pleasant and professional. My room was very clean and I took full advance of the breakfast, pool, and casino shuttle. This was my first time at this hotel but I had a good time."

"We got a room upgrade and we were SOOOOOO excited to stay in the Sugar Maple Suite!"

"Easy parking and quiet. Fast checkin and good breakfast. "

"Controllable AC would have made this stay even better, 74 is a little on the warm side for me "

"Good location and the room was clean. The hallway rugs and lobby rugs need a cleaning."

"Comfortable, clean hotel. Staff was extremely friendly and helpful "

"The room was clean and comfortable- if you take a close look you can tell it’s an older building that has been updated by all the old lumps and dents in the walls they painted over lol. Otherwise it looks very nice and is clean which is the most important. Plenty of outlets in the room and a full length mirror! The two women at the desk when I checked in were very pleasant and informative however at check out the gentlemen at the counter was sassy and seemed to not want to be bothered. I arrived at the breakfast towards the end and it was just bagels with toppings, muffins, cereal, and hard boiled eggs.. not sure if there were hot foods earlier that I missed. Overall Id stay here again."

"Had a blast"