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Hotel Urashima

3.0 star property
Travelers find peaceful relaxation at this traditional ryokan, where mineral hot springs provide natural healing and gardens offer quiet contemplation spaces

Choose dates to view prices

Hotel Urashima in Katsuura blends Japanese tradition with natural wellness. Enjoy indoor mineral hot springs, spa treatments, and peaceful garden strolls. The arcade/game room offers entertainment, and public WiFi keeps you connected. Attentive staff is praised.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is ₩276,660
₩307,130 total
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Nagisakan Or Nisshokan Japanese Style (Unable Choose Room)

Hair dryer, slippers, towels, shampoo

Nagisakan Or Nisshokan Japanese Style (Unable Choose Room)

  • Sleeps 5

View all photos for Main Building Japanese Style Room（Non-smoking）

Bathroom | Hair dryer, slippers, towels, shampoo

Main Building Japanese Style Room（Non-smoking）

  • Sleeps 5

View all photos for Twin Room, Non Smoking (Main Building)

Twin Room, Non Smoking (Main Building) | In-room safe

Twin Room, Non Smoking (Main Building)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking (Japanese, Main Building)

Traditional Room, Non Smoking (Japanese, Main Building) | In-room safe

Traditional Room, Non Smoking (Japanese, Main Building)

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • Harbor view
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room, Non Smoking, Nissho Wing

Japanese Style Room, Non Smoking, Nissho Wing | In-room safe

Japanese Style Room, Non Smoking, Nissho Wing

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese, Nissho Wing)

In-room safe

Traditional Room, Non Smoking (Japanese, Nissho Wing)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Traditional Room, Smoking (Japanese, Nissho Wing)

In-room safe

Traditional Room, Smoking (Japanese, Nissho Wing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Traditional Room, Non Smoking (Sanjokan Japanese Style)

Traditional Room, Non Smoking (Sanjokan Japanese Style) | In-room safe

Traditional Room, Non Smoking (Sanjokan Japanese Style)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
Daily housekeeping
  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western)

Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western) | In-room safe

Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • 1 bedroom
  • Sleeps 6
  • 5 Twin Futons and 2 Twin Beds

View all photos for Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western)

Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western) | In-room safe

Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
Daily housekeeping
  • Sleeps 5
  • 5 Twin Futons and 2 Twin Beds

View all photos for Traditional Twin Room, Non Smoking (Sanjokan Standard Western)

Traditional Twin Room, Non Smoking (Sanjokan Standard Western) | In-room safe

Traditional Twin Room, Non Smoking (Sanjokan Standard Western)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking (Sanjokan Corner Suite)

In-room safe

Traditional Room, Non Smoking (Sanjokan Corner Suite)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • 1 bedroom
  • Sleeps 7
  • 7 Twin Futons

View all photos for Traditional Room, Non Smoking (Sanjokan Suite Room)

In-room safe

Traditional Room, Non Smoking (Sanjokan Suite Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • 1 bedroom
  • Sleeps 7
  • 7 Twin Futons

View all photos for Traditional Room, Non Smoking (Sanjokan Executive Suite)

Traditional Room, Non Smoking (Sanjokan Executive Suite) | In-room safe

Traditional Room, Non Smoking (Sanjokan Executive Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
Daily housekeeping
  • Sleeps 7
  • 7 Twin Futons

View all photos for Room, Non Smoking (Run of House)

Room, Non Smoking (Run of House) | In-room safe

Room, Non Smoking (Run of House)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath)

Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath) | In-room safe

Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
Daily housekeeping
  • Sleeps 7
  • 7 Twin Futons

View all photos for Traditional Room, Non Smoking, Harbor View (Sanjokan Japanese Style)

Traditional Room, Non Smoking, Harbor View (Sanjokan Japanese Style) | In-room safe

Traditional Room, Non Smoking, Harbor View (Sanjokan Japanese Style)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
Daily housekeeping
  • Sleeps 7
  • 7 Twin Futons

View all photos for Twin Room, Non Smoking (Sanjokan, No View)

Twin Room, Non Smoking (Sanjokan, No View) | In-room safe

Twin Room, Non Smoking (Sanjokan, No View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non Smoking] Sanjokan Japanese Style Room with Ocean View

[Non Smoking] Sanjokan Japanese Style Room with Ocean View | In-room safe

[Non Smoking] Sanjokan Japanese Style Room with Ocean View

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Free bottled water
In-room safe
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Nisshokan Japanese-style room (non-smoking, Pacific side)

Hair dryer, slippers, towels, shampoo

Nisshokan Japanese-style room (non-smoking, Pacific side)

  • Sleeps 4

View all photos for Nagisakan Japanese Style Room

Bathroom | Hair dryer, slippers, towels, shampoo

Nagisakan Japanese Style Room

  • Sleeps 5

View all photos for Sanjokan Japanese-Western style room (Pacific side/non-smoking)

In-room safe

Sanjokan Japanese-Western style room (Pacific side/non-smoking)

  • Sleeps 4

View all photos for Sanjokan Japanese-Western style room, barrier-free (Pacific side, non-smoking)

In-room safe

Sanjokan Japanese-Western style room, barrier-free (Pacific side, non-smoking)

  • Sleeps 5

View all photos for Sanjokan Corner Japanese-Western room(non-smoking)

In-room safe

Sanjokan Corner Japanese-Western room(non-smoking)

  • Sleeps 5

View all photos for Sanjokan corner suite(smoking)

Bathroom | Hair dryer, slippers, towels, shampoo

Sanjokan corner suite(smoking)

  • Sleeps 7

View all photos for Sanjokan suite room with open-air bath (Pacific side)

Dining

Sanjokan suite room with open-air bath (Pacific side)

  • Sleeps 7

View all photos for Sanjokan VIP room(non-smoking)

In-room safe

Sanjokan VIP room(non-smoking)

  • Sleeps 7

View all photos for Nisshokan Special Room

In-room safe

Nisshokan Special Room

  • Sleeps 7

View all photos for Nisshokan VIP room

In-room safe

Nisshokan VIP room

  • Sleeps 7

View all photos for Main building Western-style room (non-smoking)

In-room safe

Main building Western-style room (non-smoking)

  • Sleeps 2

View all photos for Nisshokan Japanese-style room (smoking, Pacific side)

Interior

Nisshokan Japanese-style room (smoking, Pacific side)

  • Sleeps 4

View all photos for Sanjokan corner suite (non-smoking)

Bathroom | Hair dryer, slippers, towels, shampoo

Sanjokan corner suite (non-smoking)

  • Sleeps 7

View all photos for Sanjokan suite room with open-air bath (Katsuura Bay side)

Dining

Sanjokan suite room with open-air bath (Katsuura Bay side)

  • Sleeps 7

View all photos for Nagisakan Western-style room (non-smoking, Katsuura Bay side)

In-room safe

Nagisakan Western-style room (non-smoking, Katsuura Bay side)

  • Sleeps 2

View all photos for Sanjokan Western-style room with a view of Nano (non-smoking)

In-room safe

Sanjokan Western-style room with a view of Nano (non-smoking)

  • Sleeps 2

View all photos for Sanjokan Western Style Room (non-smoking)

In-room safe

Sanjokan Western Style Room (non-smoking)

  • Sleeps 2

View all photos for Sanjokan Suite Room (Smoking Room)

Dining

Sanjokan Suite Room (Smoking Room)

  • Sleeps 7

View all photos for Sanjokan Suite Room (Non-Smoking Room)

Dining

Sanjokan Suite Room (Non-Smoking Room)

  • Sleeps 7

View all photos for Non-smoking single room (no view)

Bathroom | Hair dryer, slippers, towels, shampoo

Non-smoking single room (no view)

  • Sleeps 1

View all photos for Sanjokan Japanese-Style Room (Non-Smoking, Katsuura Bay Side)

Dining

Sanjokan Japanese-Style Room (Non-Smoking, Katsuura Bay Side)

  • Sleeps 5

View all photos for Sanjokan Japanese-Style Room (Non-smoking,Pacific Side)

Dining

Sanjokan Japanese-Style Room (Non-smoking,Pacific Side)

  • Sleeps 5

View all photos for Suite, Japanese-Style With Bath

Dining

Suite, Japanese-Style With Bath

  • Sleeps 7

View all photos for Sanjokan Japanese Style Room (somking,Pacific Side)

Bathroom | Hair dryer, slippers, towels, shampoo

Sanjokan Japanese Style Room (somking,Pacific Side)

  • Sleeps 4
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About the neighborhood

Katsuura, a neighborhood in Nachikatsuura, is home to Hotel Urashima. Sato Haruo Memoria Museum and Kushimoto Turkish Memorial and Museum are cultural highlights, and some of the area's landmarks include Whale Monument and Daimon-zaka Slope. Visit our Nachikatsuura travel guide
Map
1165-2 Katsuura, Nachikatsuura, Wakayama, 649-5334

What's nearby

  • Nachi Shrine and Nachi Fall
    Yoshino-Kumano National Park
    1 min walk - 0.0 km
  • Japanese woman wearing traditional Heian Period costume at the Kumano Kodo Pilgrimage Route in Wakayama prefecture of Japan
    Kumano Nachi Taisha Shrine
    18 min drive - 9.6 km
  • Ashiyu Takinoyu
    11 min walk - 0.9 km
  • Kumano Hayatama Taisha
    21 min drive - 18.5 km
  • Nachi Waterfall
    25 min drive - 10.3 km

Getting around

  • Kii-Katsuura Station
    13 min walk
  • Nanki - Shirahama Airport (SHM)
    108 min drive

Restaurants

  • 鮪の脇口　にぎわい市場店
    17 min walk
  • 市場ごはん しげ
    17 min walk
  • ハーバー食堂日の出丸
    17 min walk
  • まぐろ三昧那智
    16 min walk
  • 竹原
    17 min walk

About this property

Hotel Urashima

Ryokan located in Katsuura
An indoor mineral hot spring (onsen), a garden, and an arcade/game room are just a few of the amenities provided at Hotel Urashima. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
Other perks at this ryokan include:
  • Free self parking
  • An elevator, a 24-hour front desk, and meeting rooms
  • Free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 393 rooms have comforts such as air conditioning, in addition to perks like safes and free bottled water.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hair dryers and shampoo
  • Heating and daily housekeeping

Similar properties

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KAMENOI HOTEL NACHI KATSUURA KUMANO KODO
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 220 reviews
The price is ₩146,139
₩163,557 total
Mar 17 - Mar 18
KAMENOI HOTEL NACHI KATSUURA KUMANO KODO
Compare similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transportation

  • Free offsite parking within 1.2 miles from 9:00 AM to 7:00 PM
  • Free self parking on site

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.

Renovations and closures

The property will be renovating from December 27 2025 to March 20 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hot springs
  • Lobby
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Free WiFi in public areas has a 10-device limit
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Urashima Ryokan
Hotel Urashima Nachikatsuura
Hotel Urashima Ryokan Nachikatsuura

Frequently asked questions

Is Hotel Urashima pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Urashima?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Urashima on Apr 6, 2026 start from ₩276,660, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Urashima?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Urashima?

Check-out is at 10:00 AM.

Where is Hotel Urashima located?

Located in Katsuura, this ryokan is within 1 mi (2 km) of Sacred Sites and Pilgrimage Routes in the Kii Mountain Range, Benten Island, and Katsuura Fishing Market. Ashiyu Takinoyu and Fudarakusanji Temple are also within 3 mi (5 km). Kii-Katsuura Station is 13 minutes by foot.

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Reviews

Hotel Urashima Reviews

8.6

Excellent

8.0

Cleanliness

8.0

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 147 out of 326 reviews
Rating 8 - Good. 127 out of 326 reviews
Rating 6 - Okay. 37 out of 326 reviews
Rating 4 - Poor. 6 out of 326 reviews
Rating 2 - Terrible. 9 out of 326 reviews

Reviews

10/10 Excellent

chan kam

Liked: Cleanliness, amenities, property conditions & facilities
Location : around 10 min walk from the JR station to the pier where the hotel provides free shuttle bus/ ferry pick up service. Room: nice size and view. Rather old style But i consider it reasonable as it is an old hotel. Onsen : I love the cave onsen. Very rare. This is the most beautiful features at the hotel. Meals: buffet style. I always prefer kaiseki style. But it is a big hotel with a lot of guests. Buffer style is easy to manage . Staff: nice and helpful Recommended for good value for money
Stayed 1 night in Jan 2026

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel for after your hikes. The onsens were nice. The temperature was perfect for me. It is a dated hotel but i think the amenities were still good. You also get a free bath salt for completing 3 of the onsens. The staff were very nice and accommodating. You can leave your luggage even before check in and I was able to access the rooftop or mountain observatory. The buffet dinner and breakfast has a lot of variety so I think everyone has something for them there
Stayed 1 night in Nov 2025

10/10 Excellent

Weiyun

Liked: Cleanliness, staff & service, property conditions & facilities
Staff all very polite, will
Stayed 4 nights in Apr 2025

8/10 Good

Wai hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Oct 2024

10/10 Excellent

frederick o

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the hotel urashima

Loved the hotel, it was very traditional, not a lot of foreigners, food was great, service was wonderful and onsens spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Arianna Van

The cave onsens are wonderful and we loved our breakfast looking out at the rocky coast and crashing waves at breakfast. The hotel is a 1960s throw-back and well-maintained and very reasonably priced. Great hiking on Kumano Kodo nearby and sightseeing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to visit and see the real Japan this is for you. An amazing experience not just a Hotel. The staff were fantastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly beautiful place!

the place is an island on it's own and looks like a James Bond villain base from the outside. Inside it's got so many baths and just cool areas to explore. The room itself is comfortable and there's even a little convenience store near the front desk so you can get room snacks easily. I picked up some of the pickled plum udon noodles to cook at home and they were delicious! Meals are a little crowded as they're buffet style but the food itself is amazing and so many different things to try. I recommend coming here at least once and staying two nights if you can.
Stayed 1 night in Apr 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the top viewpoints of the hotel. Turn-down service was excellent. A very large property so it can be a long walk navigating the property. Multiple onsens, the cave onsens are fantastic and amazing view.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel a 5 minute ferry ride from town. We stayed in a spacious Japanese room with fantastic ocean views. The onsen was amazing, in a cave right next to the ocean where you could watch waves crashing while bathing. Buffet breakfast and dinner were good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first tried this hotel, I used the daily use onsen. I fee; in love with the cave onsen. We now stay at least two nights ove night to use the floor 33 onsen as well as the cave onsen. They have a nice breakfast and dinner buffet. We like the Western style room with western beds as well as a living room/dining room that you can have the Japanese futons.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refreshing awe-inspiring experience

Amazing stay - especially the cave onsen and the views on top of the mountains; the retro classical video games next to the cafeteria also bring back lots of memories
Stayed 1 night in Oct 2024

10/10 Excellent

Gongjin

Liked: Cleanliness, staff & service, room comfort
Nice view with amenities. The room and infrastructure is a bit outdated and feel the age
Stayed 1 night in Feb 2025

10/10 Excellent

Chelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The cave hot springs and views!

This hotel was amazing. A sprawling property built into the side of a mountain. So many onsen. The cave onsen were spectacular. There were many restaurants, convenience store, shops and an arcade.
Stayed 1 night in Jul 2024

10/10 Excellent

deng fu

Liked: Cleanliness, staff & service, property conditions & facilities
this hotel is so big that it is a hotel complex, it even has a connivence store. friendly staff, well managed, many hot spring to choose from, include two cave pools located next to the ponding waves. very special place, i like it. only downside is you have to take the free shuttle boat to the hotel (last boat is 7:30pm, after that you have to take taxi).
Stayed 1 night in Nov 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved it!

Either the car or ferry were prompt in picking people up. The hotel is beautiful, and the food was delicious. I loved going to dinner in my slides and yukata. Service and amenities were top notch, the onsen was a once in a lifetime experience. The town itself is charming.
Stayed 2 nights in Sep 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service

Relaxing stay

Big hotel with many rooms. Huge breakfast and dinner. The hotel standard was a bit old, but the main attraction were the different onsen. There's a good view from above the hotel, but most of it was under renovation. The same with the escalator.
Stayed 2 nights in Oct 2024

6/10 Okay

Yan Chi Lana

Liked: Staff & service
Disliked: Property conditions & facilities

Unique Japanese onsen

A very unique experience with the cave onsen. The hotel was once a glamorous resort but now is tired and run down. Dinner buffet offers a good variety of food. Room has a fantastic view look out to the bay and ocean. It seems to be a popular resort for the locals.
Stayed 1 night in Jun 2024

10/10 Excellent

Cyndy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For those who are looking to luxuriate in the onsens of the Kii península… This is a place not to be missed. The cave onsens, especially, were both gorgeous and healing… The other ones perhaps a bit rundown, but still quite a treat. The staff were great (and multi-lingual) and my room was squeaky clean. Highly recommend
Stayed 2 nights in Apr 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort
Great hotel in a cute fishing town. The decor is very dated but this added to the experience for us. We opted for a Japanese style room looking over the ocean. The room was big and the view was great. Evening buffet was fine. We didn’t try the breakfast option. Used both the boat and shuttle to get to and from the hotel and both worked well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Last year I tried their wonderful onsen that faces the sea. It was fantastic. When I returned to Japan, I made reservations at this hotel and upgraded to a room that had an ocean view. It was fantastic. The room included a half board which is breakfast and dinner. Staff are helpful. The room was very clean and quiet.
Stayed 1 night in Apr 2024

4/10 Poor

Joy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

An okay option among worse alternatives

There weren’t a lot of hotels to choose from in the area, and we went with Urashima because we didn’t want to spend $700/night at the other place. All of the hotel workers were incredibly friendly, nice, and helpful. However, the hotel itself is outdated and showing its age. Our hotel room, although it had a nice view, had a strong musty smell that was hard to get over. There were stains on the ceiling and floor. The hotel complex is massive but everywhere is just a little gross. The cave onsen is very cool though and worth a dip, but if you’re looking for western style breakfast options, I wouldn’t recommend the buffet. Kiikatsuura needs better hotel options overall.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

They don’t tell you about the smell of sulphur.

The staff were friendly and helpful. The hotel food offerings in the main restaurant were very varied and catered for a wide range of tastes and were well presented and served. The hotel wasn’t in the condition we expected however, we had to change rooms from the broken and dirty ones we were first allocated. The whole place has an air of needing much renovation. One corridor was covered in mould and was like a scene from a fairground ghost ride. The whole area stank of sulphur which was explainable but kept out of descriptions we had read.
Stayed 2 nights in Oct 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply put - the two cave onsen at this hotel are fantastic. And indeed, there are several other onsen pools to choose from too. I was lucky to go when the sea was quite rough, and sitting at the front of the cave onsen, soaking in the hot spring while watching the waves breaking on the rocks outside was a really soul satisfying experience. The hotel itself is like a wild bubble-era project and is simply huge with plenty to explore. It was hard to take it all in - I was really absorbed just wandering around. The (seemingly) endless escalator ride up to the adjoining hotel block was a bit unique to try too. There is a helpful mini-bus and turtle themed ferry to and from the town centre ( only 10 minutes walk from station to ferry / bus) and it runs frequently. Can’t say there there were many dining options within the hotel itself, the breakfast and evening buffet are just fine plus two extra small cafe style casual restaurants on-site. No bar or coffee shop ( but you can sit in and eat snacks / coffee at the on-site Lawsons convenience store. Nothing gourmet - come for the onsen, not for dining. (though some decent small dining places in town if you wish to hop over on the ferry and back) The room was huge with a nice sea view in our case. Futon style sleeping was comfortable. Everything clean and working. All in all - lovely! I and my wife had a very memorable break here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kaining

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. The outdoor spa, especially the ones with ocean views are exceptional. The dining hall is huge. The breakfast and dinner buffets provide high quality and many varieties of food. Shuttle ferry / bus are convenient. The sunrise and sunset at the viewing platform are beautiful.
Stayed 2 nights in Nov 2024