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Reviews of Castle Plaza Hotel

3.5 out of 5
Castle Plaza Hotel
3-25, Meieki 4-chome, Nakamura-ku, Nagoya, Aichi Prefecture

Reviews

8.2

Very Good

Rating 10 - Excellent. 247 out of 819 reviews" "
Rating 8 - Good. 394 out of 819 reviews" "
Rating 6 - Okay. 128 out of 819 reviews" "
Rating 4 - Poor. 41 out of 819 reviews" "
Rating 2 - Terrible. 9 out of 819 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tatsuo

Stayed 2 nights in Oct 2020

8/10 Good

Alice

Stayed 1 night in Jul 2020

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
A great place to stay. Very convenient and close to the train station. Friendly staff and nice rooms. Highly recommend staying here
Stayed 1 night in Feb 2020

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Wilson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. A bit outdated but very clean. Staffs are great!
Stayed 1 night in Jan 2020

10/10 Excellent

Yan, SG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, just a stone's throw from Nagoya station, which houses Takashimaya, Bic Camera, supermarkets and tonnes of food options, not forgetting the connectivity! Hotel is pretty standard offering all the amenities/services expected from a 4 star establishment. Only thing to note, gym is pay per use and has very short opening hours on weekends.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Nagoya Station :) Japanese Traditional Breakfast was EXCELLENT.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient. It’s close to shopping mall, fish market and train station. There’re many choices of restaurants
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, excellent locatin
This was an excellent hotel. The staff were professional and helpful. the hotel itself id in great shape and my room was large and comfortable. Breakfast was excellent and well worth the price. The hotel is less than 5 minutes on foot from Nagoya Station so the location is great.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Luchi, Philippines

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hagada is highly commended for her hospitality and communication skills. It was also kind of the staff to allow us to deposit our luggage before and after stay as we toured around Nagoya.
Stayed 2 nights in Sep 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Hotel was good overall. Youngest child had to pay extra for the buffet breakfast
Stayed 3 nights in Jun 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to return to
Larger than usual "business" hotel room.
Stayed 4 nights in May 2019

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station and shops
Stayed 1 night in May 2019

8/10 Good

seh khim cleo

Liked: Cleanliness, property conditions & facilities, room comfort
Near JR station
Comfortable stay. Nice bed
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and modern comforts just a couple blocks from Nagoya station. Incredible value.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Needs immediate renovation Needs new bedding stuff etc
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Hotel is not what it appears to be
The property is located close to the train station, which is helpful. The reception staff were friendly and efficient. I booked through a travel service that I regularly use. I would not stay at this hotel again because the services were not as advertised. The hotel lists a gym, but fails to note that it does not open until 11:00am. That opening time renders it useless for my purposes. In addition, the hotel's pictures reveal there is a spa pool within the gym. I concluded this was an onsen, but it is not. The lack of an onsen added to the hotel's deficits, for my purposes. Finally, there is some sort of fee to use the gym facility. I don't know what the fee is. I often pay such fees and would have paid the fee if the gym had been opened during hours that I find useful. To my mind, the failure to note on their online listing that they charge a fee for the use of the on-site gym represented yet another black mark on this property. In future visits to Nagoya, I will choose a hotel that more accurately represents their services.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable &　reasonable
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay ideal if travelling from Station
I was a good hotel very close to the railways statio. used for the Japan Grand Prix.
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just a block from the station and a convenient store right outside. What's not to like!
Stayed 1 night in Sep 2018

8/10 Good

HSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really clean and comfortable. The wifi speed was slow.
Stayed 1 night in Sep 2018

8/10 Good

kin wai

nice location
good location
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Alex, Niagara Falls Canada

Disliked: Room comfort
Hotel photos and description made the hotel sound luxurious and look spacious, BUT, was anything but! Beds were hard as rock, fridge was more of a cooler with no way to really cool, bathroom was tiny, not even an ice machine- had to get ice by the cup from front lobby. When we tried to get a short extension on our checkout, they wanted to charge us extra. I would never go back or recommend to anyone. Vastly disappointed.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Penny, Yorkshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Lovely hotel, very close to Nagoya station. Standard twin room on the small side but I had been warned about that. Room facilities very good, staff have English and very polite and helpful. Subway right outside the hotel. Food a little on th expensive side but beautifully prepared. Would definitely stay here again
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

james, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Room did not have smell of cigarettes per the previous reviews, and was surprisingly larger than expected. Toilet was a tad small, but has the amenities as expected from a hotel room
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near train station!
The hotel is located directly next to an underground access tunnel that leads to Nagoya station, has a bar on site, and offers in-room massage. The rooms were clean and fresh, and made for a great nights stay!
Stayed 1 night in May 2018

8/10 Good

Mei Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, will come again.

6/10 Okay

Jimmy, Singapore

Just another hotel
Probably another family owned hotel with dated decor and amenities.
Stayed 2 nights in Feb 2018

8/10 Good

Suresh Nair, Trivandrum, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Nagoya station
Comfortable stay for the money spent.Well groomed staff. Good breakfast. Clean room
Stayed 4 nights in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Arrived late on a Sunday night and worried we might be locked out but 3 people on front desk! Check in short and easy so could get to bed quickly. Small room but clean and comfortable
Stayed 1 night in Oct 2017

8/10 Good

Tazuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Joseph, los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a good area
Everything was really nice. Very friendly and clean. Would stay here again.
Stayed 4 nights in Sep 2017

10/10 Excellent

Maka, Queensland, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay close to the heart of Nagoya
The hotel is in a short walk from Nagoya Station. The staffs are courteous and efficient. I had a twin room with boule beds. The room was very clean and spacey. It had a bathroom with a full size bath tub and a separate shower. It's toilet is also separate and equipped with a high-tech toilet (standard anywhere in Japan but nowhere else in the world). The air conditioning system is very quiet and efficient. My stay was short but I had a very comfortable and restful time. I am happy to recommend Castle Plaza.
Stayed 1 night in Aug 2017